Telstra Outage Report in Dandenong West, Greater Dandenong, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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Luke Meehan (@lukasm) reported from Melbourne, State of Victoria
@Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie
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Ben Beech (@BenBeech22) reported from Melbourne, State of Victoria
@martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward
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Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
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jf (@jfcwbrrr) reported from Melbourne, State of Victoria
@Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2
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Matt Sutton (@scruffymatt42) reported from Melbourne, State of Victoria
@AussiSassyGob Telstra are the worst.
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Michael Caridi (@mike_caridi) reported from Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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R. Obocop (@raaahbin) reported from Melbourne, State of Victoria
holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.
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elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria
@Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini
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Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria
After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔
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Leo Stevenson (@Leo__stevenson) reported from Melbourne, State of Victoria
@Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix
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Oliver (@OliverNunis) reported from Melbourne, State of Victoria
@Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!
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Maggi (@anothermedalmum) reported from Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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_|øš|-| \/\/@ñł£šś (@JoshDWanless) reported from Melbourne, State of Victoria
@Telstra and your service and customer service is some of the worst I’ve ever dealt with!
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Martin Creely (@martincreely) reported from Melbourne, State of Victoria
Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.
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Ant (@AntB77) reported from Melbourne, State of Victoria
@jendudley Telstra told me to stay on cable as they can guarantee better service
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Andy Maher (@AndyMaherDFA) reported from Melbourne, State of Victoria
@Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.
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David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria
So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends
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#Santu (@I_SANATAN) reported from Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
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Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria
@Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Harkins (@HarkinsKeith) reported
@Telstra I am now following. Sister moved in to an existing house in Pomona. Telstra supplied dsl speed of max 15 down and 1.5 up. After an hour on the phone doing test was told that was the best Telstra can do. Walked away. Well fixed wireless would deliver 50
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WAPFAP (@WAPFAP69) reported
@Qantas are the 2nd worse company in Australia, only just behind Telstra. So much for Australia’s biggest number 1 airline. Suppose you can’t really complain about **** service when u don’t get any service at all 🤬🤬 virgin all the way from now on
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OrcProphet (@orc_prophet) reported
@Telstra Being sorted on Facebook. Sort of. Your customer support could do with a major overhaul
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Paul Ruiz (@PaulRui60192984) reported
@Telstra @scarr_oce I’m having the same issue. Issue streaming Spotify tracks or logging into the app when on telstra mobile network. @SpotifyCares
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Dan Cass 💉👍 (@DanJCass) reported
@Telstra Telecommunications Industry Ombudsman case 2021/07/04870 has all the details about your ongoing mobile tower fault in Carlton. Same problem again. Sorry I can't do more to help you debug this today but I'm busy. Hope you get it sorted ASAP.
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Cam MacKellar (@cammackellar) reported
Second scam call in as many days from people claiming to be @Telstra. They ask to download @anydesk software to 'fix' internet speed issues. Make sure your less tech-savvy brethren don't get caught out.
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Daryl Merrick (@VK4FDGM) reported
@Telstra Ok it been report but on one will fix the fax line it has a fauilt on it
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Conor Dunlop (@ConorDunlop) reported
@Telstra What is the purpose of your business centres if they cannot replace phones face to face. Or is your business model moving to be personless, as you seem to want everything down online!
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Maartin (@Martint672) reported
@Telstra I’m having an issue streaming Spotify over 4G mobile data. Is it an issue on your end or Spotify’s end?
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Emily (@yesanotheremily) reported
@Telstra any help with this would be greatly appreciated