Telstra Outage Report in Dandenong West, Greater Dandenong, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Mile Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
||
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
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👨💻
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
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Craft Beer Jay
(@CraftBeerJay) reported
from
Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
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Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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barefoot poofta ☣️
(@hairypoofta) reported
@Telstra Maybe you should train your store staff to actually look like they give a **** when you go in there to order a phone. They could not be ****** dealing with you.
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Tony West
(@pasavito) reported
@caseyliss Esim transfer failed, have to go instore for Telstra to fix. Had an issue activating on wifi too for some reason. But, daughter loves her purple Pro.
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Ben Roachie
(@benroachie) reported
@Telstra I literally can’t. Dozens of people have tried to help. I was in an Apple Store today and neither Telstra nor Apple could get my order working.
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OddRabbit
(@OddRabbit6468) reported
@Telstra Hi Kaitlyn, Thanks for proactively seeking these requests out. I have tried installing Kali Linux virtual machine several times but the same problems is still occurring so I'm thinking it may be a network issue. I was able to update it a month ago though.
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Becky
(@becky_0123) reported
Telstra was never the issue.
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MissionMan
(@TheMissionMan) reported
Dealing with @Telstra so called Gold support is like trying to rip out your testicles with a spoon. It’s a very painful experience worth avoiding if you can
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MissionMan
(@TheMissionMan) reported
@Spart4n238 @Telstra They're useless and now even their complaint system doesn't work. I've had it with them.
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MissionMan
(@TheMissionMan) reported
@Telstra I tried DMing you. I got a generic canned message without even looking at the problem
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Dave
(@gibbonwalk) reported
@brisbanetimes Because if anyone knows how to deliver clunky unreliable service is a former Telstra boss
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Tasty like cheese
(@djtastyau) reported
@swxxii Yes. I've been with optus for 20 years now and it's been a much better experience than being with telstra. Vodafone is pretty terrible in WA. Not many people use it.