Telstra Outage Report in Darnum, Baw Baw, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Darnum, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Darnum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Darnum, State of Victoria
Latest outage, problems and issue reports in Darnum and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Craddock
(@adriancraddock) reported
@Telstra I have messaged again today and had no reply. Have you just given up on customer service? If there is a problem in your offshore call centres then surely you implement a plan to cope.
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asOzAz
(@OzAz) reported
Quote "You may experience longer than expected wait times when trying to contact our Customer Service Teams." My expected wait time to any CUSTOMER support is about 2-5 minutes not 2 to 5 hours @Telstra
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Vaidhy Mohan
(@vaidymohan) reported
Hi @Telstra team, how do I setup iPhone MessageBank Plus service? Tried messaging through My Telstra app, no use. Any help?
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Glenn Edwards
(@GlennEd43149439) reported
@corybernardi @Telstra Go to a T Shop they are idiots who know nothing. Fix the thing myself.
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MDmelb
(@DmelbM) reported
@OzAz @Telstra I'm much happier with TPG. Telstra didn't even have phone support during covid 🙄
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Jase Shepherd
(@jaseshepherd) reported
Called @Telstra twice today. Got through after an hour long wait and was immediately disconnected. This happened twice. Still no response through the message app or Twitter. An entire day without customer service. Internet is still down. @acccgovau
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Jase Shepherd
(@jaseshepherd) reported
@andy_penn Just letting you know that our internet is down and we’ve gone without customer service all day today. This is despite using the message app, multiple phone calls and Twitter DMs. The problem remains and @Telstra is totally unreachable. It’s not right.
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asOzAz
(@OzAz) reported
Oh and the phone music on hold is glitching because we get **** mobile reception! 0 out of 5 @Telstra I just love living in a worse than 3rd world country when it comes to internet and mobile
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DavidCallachor
(@CallachorDavid) reported
@stationmum101 My wife has similar experience over and over. Update your billing email address and no problem Mind you its not centrelink that is our issue it is telstra. I fixed it today with one call
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asOzAz
(@OzAz) reported
so bad, even when it's working @Telstra own online testing page times out!