Telstra Outage in Darnum, Baw Baw, State of Victoria

@D_Melissa2 @Telstra @NBN_Australia Yes, people on Warragul fb site saying nbn down. I'm ok in Drouin

@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts

@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support

We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.

@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen

@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.

@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it

@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓

It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.

@Telstra There has not been a power failure in our area and certainly not for 4 days. Pull your heads out of your arse, this is **** and not acceptable. No excuse.

@Telstra Literally put my postcode into your mobile/5G outage list and you will see. 5250 Littlehampton. Nothing since I got home from work Monday 29/10. Pathetic, I just loved my mobile and home broadband to Telstra and now I’ve got nothing.

@Telstra Yes. No further update other than “it’s under investigation.” How does it take 4 days to bring someone out to fix the problem? Going into 5 days tomorrow. The TIO have been contacted and they’re dealing with it now anyways. reference number is #INC16797234

@Telstra hey telstra, why is your customer service so ****

Okay so I was going to go live - turns out our internet somehow switched itself to 4g backup instead NBN so now I can't stream the whole weekend. Have to wait for a technician to come out on Monday. So glad we pay ridiculous amounts of money for this service. @Telstra

@ParamountPlusAU why is audio thru Telstra tv poor and low??

@Telstra Telstra and internet good joke. **** drops out every few days for no reason. 250 a month. I will be changing providers shortly coz this is bullshit

Bloody Telstra lost my access to my Bigpond email. I've had this email address 25 years. I lodged a complaint with the TIO bit not hopeful. Do you know what you have to do to try and get back into websites you use. Cost me dearly in time money and frustration. Good-bye Telstra!

@Telstra I pay 250 dollars a month for your “services” which apparently include a random internet outage on a Friday. Honestly, this is happening more often now and I am on the verge of changing providers.

So apparently there’s an outage in my area and my nbn won’t work until Dec 8?! Wtf @Telstra @NBN_Australia 😩😩😩