Telstra Outage Report in Darnum, Baw Baw, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Darnum, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Darnum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (1%)
Community Discussion
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Telstra Issues Reports Near Darnum, State of Victoria
Latest outage, problems and issue reports in Darnum and nearby locations:
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Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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wombat lyons (@wombatlyons) reported from Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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wombat lyons (@wombatlyons) reported from Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Grantley Hughes (@HughesGrantley) reported
@Telstra @wheelyweb I never get a callback ever from an issue I've had for over 60 days. Now you know why I canned your very slow 4G service to take up Starlink. Once he releases his phone, Telstra won't have me as a customer anymore, and I've been here for decades.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported
@Telstra I. Confirmed. My. iD. To. The. App. Over. 20. Times. Again. You failed to connect the service. you only offered it after I didn’t need it anymore. Are you aware people in travelling might want to activate a day pass according to a day in their location and not an Aussie clock?
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Matthew Bliss | Aspiring Podcast Engineer (@MattBlissPod) reported
@IAmKeelinIt In Australia, we call that "Telstra Customer Service" lol
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported
@Telstra More accurately, this is because @telstra doesn’t offer support out of Australian office hours
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported
@GhostofBen22 @fictillius @Telstra My issue is that after a long chat I am told to contact someone else. Or during a help chat the person doesn’t know as much about the service as me. Eg today when they said the feature I wanted wasn’t avail to me & I had to send them a screengrab as evidence. That’s **** service
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported
@Telstra Another free #cxtip for you. After a very long text chat with one support person I shouldn’t be asked to then contact the “billing team”. There should be one customer service conversation, not be passed from “team” to “team”. It’s not a customers job to integrate your service.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported
@GhostofBen22 @fictillius @Telstra It’s not about the antenna pattern. It’s about a human who had a decent service that got worse but the cost grew. It’s not about the tech but about service and value and product value.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported
@Telstra So now @Telstra is telling me to call an international number when the problem is I need the international day pass in order to call that number. You are stupid, @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported
@Telstra Why can’t I turn it on when connected to the local network?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported
@GhostofBen22 @fictillius @Telstra You miss the point. I had great reception. Then it dropped when I changed nothing. After hours of conversations w/ Telstra they conceded there was a maintenance issue they were not reporting on their service status page. After several more hours I got a year’s credit.