Telstra Outage in Dudley South, Bass Coast, State of Victoria

@Telstra No I have not. I understand there was a problem earlier. I tried to call to sort it and was told Telstra had another problem relating to accessing customer details.

@Telstra I’m still unable to connect. I understand there’s a NEW issue relating to accessing customer accounts. Very unhappy. Have been on the phone twice, into a store once and online chat once. Problem remains unresolved. Do not have sale reference number with me

@Telstra @kateju9 You could simply serve your customers as if your company depended on them. Your customer service is almost non-existent.

@pedrodias @Telstra Telstra have some pay phones (maybe now just phone booths since they are free!) with wifi as part of their broader Telstra Air service but I think you need to be a Telstra customer to use them.

@alattimore @Telstra In Brazil they wanted to make the pay phones Wi-Fi hotspots and convert them into VoIP phones. But I guess it never went ahead.

@Telstra It’s working but it’s really slow and laggy

@Telstra Hopeless dropouts again tonight. The usual pattern. Techs admit it’s partly DNS problems and partly crappy infrastructure. I guess 4G and 5G will eventually replace this useless bundle of wires as customers just give up.

@Telstra It’s mobile service.

@Telstra was outage an unexpected one ? Would have been know beforehand.

What’s happening with the service @Telstra? I was just talking to my workmates, we’re all with Telstra but we’ve had a bad connection since yesterday. No service, slow data. This is just sad, especially when I had to look for signal just to message my boss. 😢

@Telstra Fix the wifi for **** sake

@chrisgriffiths2 @abcnews especially when AP are the main postal and delivery service .. to a certain degree some of the CEO actually hire consultancy to help them .. I have a friend who works for Accenture and was hired as a consultant by Telstra CEO/Executives to give them advice on business strategies