Telstra Outage in Elsternwick, Glen Eira, State of Victoria

@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues

@telstra My internet has been extremely slow for 2 days now what is going on?

@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...

@Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.

NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...

Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support

What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes

@CGrandma55 I've had Telstra mobile issues for two days

@Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice

I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?

@Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.

Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?

@Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.

@MichaelAckland3 grow some ***** and come visit my company and my neighbors and see how we have been treated by @Telstra Business Centres. We are all having issues this is not just me this is a @Telstra problem. Overcharged Ripped Off Upsold things we don’t need

@brendonriley I’ve tried to email you but unfortunately you have a restricted email address that can only be accessed in the Telstra network, It’s amusing I can email @Andy_penn the CEO but not you, You are the CEO of Telstra Wholesale hurry up and port my numbers TIO Tomorrow.

@WakeinFright @Telstra Unfortunately there’s no way. But if you use the My Telstra app and use the word “complaint” a lot, they’ll get someone to call you. Either that or move house. That got me my own private phone agent.

.@Telstra @XboxANZ Big day tomorrow, don't let me down

@Telstra train your damn staff properly. online staff have no idea of what’s going on... Got told yesterday can’t upgrade phone till today. Today get told can’t upgrade till tomorrow...

Telstra truely has the worst customer service 💩

@RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.

I don’t recommend @Telstra for anyone very poor customer service

Very poor customer service @Telstra I am trying to activate my postpaid sim from yesterday but couldn’t do.. so i have reached out customer service from morning 9:00am the call is in wait for almost 1hr 10 mins but no one responded to calls yet @Telstra_news @TelstraBcast

great my parents' business phones all got switched off last night in the move to NBN and the Telstra call line is not open... looks like they'll be angry at me as they won't be able to work until next week because I don't fix all their problems earlier because I have my own life

@ahmcguffin @Telstra They answer every couple of hours, with requests for my details, &ask of I’m having problems connecting to the internet (*sigh, No), so I have to retell them the complicated issue, then they go silent &two hours later, tell me they’re going to fix that for me, &then go silent.

@Telstra Poor Darren. Tell dad to get F’ cked.

@Telstra had a pixel 5 fail after 35 days and your store refused an ELF replacement. It's the second issue since purchase (on contract) and it will be 2-3 weeks to get it reviewed! Is there anyone I can contact about the ELF replacement I should have received? Pretty annoyed...

@NannanBay @bradhooperarch @Telstra #Telstra have always been corporate thugs. And sending DM’s usually designed to silence bad publicity. Also why Telstra likes to chat in circles on its app. In my case 73 or 74 different operators in the past few weeks to get their constant screw ups fixed ! Still playing games !

@AngelaKorras Thanks Angela, I will certainly look into that. Ready to give @Telstra the flick. Fed up with them. They don't realise what a terrible time it is to slug extra on a person's bill.

@NannanBay TPG NBN FTC (fibre to the curb) if you have a Telstra pit anywhere near your house get this. Super fast never been a day without internet.

Just got slugged with extra $10 on my @Telstra bill. No explanation, just bill arrives. In the middle of an economic recession @Telstra really knows how to support it's clients!!! I suppose elderly small fry like me just aren't important enough! Just straight out corporate greed