Telstra Outage Report in Elsternwick, Glen Eira, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Elsternwick, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Elsternwick, Glen Eira, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Elsternwick, State of Victoria
Latest outage, problems and issue reports in Elsternwick and nearby locations:
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!
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Dylan Taylor
(@Dylaantaylor) reported
from
Melbourne, State of Victoria
@onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any
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Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
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Rachel Devine
(@sesameellis) reported
from
Melbourne, State of Victoria
@Mumdeep @Telstra Serving an ad under a neglected request for assistance from a customer. They haven't won my business.
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @NBN_Australia WE HAVE BEEN WAITING FOR 2 months to make this work time to fix it or let me out of the contract #desperate
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Craft Beer Jay
(@CraftBeerJay) reported
from
Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
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👨💻
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end
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Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
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Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra makes it so difficuilt to talk to anyone over 45 minutes to speak to tech support .. whole of Point Cook free to air through Vetlocity down since last night their my Telstra app says no problem.. their website buries its phone number should be illegal . its disgusting
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IJB
(@ijb73) reported
from
Melbourne, State of Victoria
@StephieFS @Telstra Total shot device as usual from Telstra having the same issue my broadband should have been transferred on the 24th April still waiting app is useless. #joke #nocustomer service
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Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra1 hr 25 mins later someones finally answers ..... Telstra says yes this problem is "TRENDING" at the moment.... weve despatched level 2 technicians escalated to deal with it..almost a day later.....well my frustration with Telstra is also trending!!
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george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
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IJB
(@ijb73) reported
from
Melbourne, State of Victoria
@mattsun75 @Telstra Piss poor service well #no service from them having the same issues total joke of a company
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Dunphy
(@dunfff) reported
@cotchinsoda @Telstra I went through all this a few months ago due to intermittent wifi issues. The app messaging service does not work. I tried repeatedly. Went for 11 hours one day, from about midday until bedtime and cycled through about 7 responders. All of which asked “how can I help you today”.
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rStar Design
(@rstardesign) reported
What’s it take to get someone on the phone over there @Telstra ? Your messaging service is not fixing my issue....
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Billy Freeman
(@freemanbilly81) reported
Hi @Telstra your customer service trying to get NBN connected to our new home has been appalling. A bot chat app asking us the same questions over and over again. We cannot speak to a human. Aren't you meant to be a telecommunications company? We have answered the same 1/
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Shamira
(@Shamira_1925) reported
@Telstra Hey Renee all good after a few passing the many loops from your overseas customer service they finally admitted they can’t serve NBN in our area. We changed provider.
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The Weather Ferret
(@2017Ferret) reported
Please note: Both Gooseberry Hill and Hillarys Point Boat Harbour don't have TBRG (Tipping Bucket Rain Gauges) Pearce are currently experiencing issues with their TBRG Mandurah is currently offline during to a Telstra outage in the area @nobby15
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Garth Royston
(@garthroyston) reported
Hi @Telstra please help. My Mother has been contacting you since 10/11/2020 with zero luck from your My Telstra App chat team. Her Acct 2000499627519.All she did was cancel her phone/internet due to not being able to use it anymore. She is in $69.68CR.Please issue a refund cheque
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Marc Dunphy
(@dunfff) reported
@cotchinsoda @Telstra The only fix was to ditch Telstra. I was out of contract so I went to Optus. They have real people that speak to you!! Got a new modem, and internet and wifi speed has been like South Korea. I’ve heard good testimonials about other providers like Aussie Broadband too.
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Sir M.B.Anshaw
(@djebel) reported
@cotchinsoda @Telstra I do not bother ringing these days. When I have an issue I stand at the Telstra door.till it is sorted.
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john s
(@blimmey1) reported
@Telstra .Well another day of broken promises.Told last friday a technician book to connect landline for today;monday.This stated by my case manager ;lol great case manager.Hence Tech bloke "NO show"without a call to cant make it as i have given then my mobile number.I give up.
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Mary Crane
(@cranemary1) reported
@JaneCaro @SBS I get problems with SBS On Demand and TV Telstra. End up watching it on my iPad which is not satisfactory