Telstra

Telstra Outage Report in Elsternwick, Glen Eira, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Elsternwick, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Elsternwick, Glen Eira, State of Victoria 05/13/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elsternwick, Glen Eira, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Elsternwick, State of Victoria

Latest outage, problems and issue reports in Elsternwick and nearby locations:

  • rehanrazach Raza (@rehanrazach) reported from Melbourne, State of Victoria

    @Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • maartenijzerman Maarten IJzerman (@maartenijzerman) reported from Melbourne, State of Victoria

    @Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...

  • ip_sub_zero Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

  • fabrehair Adrian Loverso (@fabrehair) reported from Melbourne, State of Victoria

    @Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified

  • pablonico85 Pablo (@pablonico85) reported from Melbourne, State of Victoria

    @Telstra , internet down in Southbank. Do something please.

  • cliff311069 Cliff (@cliff311069) reported from Melbourne, State of Victoria

    @Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores

  • jaejtee jords (@jaejtee) reported from Melbourne, State of Victoria

    @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

  • klatchfo95 K A Latchford (@klatchfo95) reported from Melbourne, State of Victoria

    @simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn

  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • jwilliamcarroll mrjc (@jwilliamcarroll) reported from Melbourne, State of Victoria

    @Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

  • cjsims Christopher Sims (@cjsims) reported from Melbourne, State of Victoria

    @Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.

  • seancallanan Sean Callanan (@seancallanan) reported from Melbourne, State of Victoria

    @Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.

  • JBPooket PrincessPooket (@JBPooket) reported from Melbourne, State of Victoria

    @CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.

  • chrismca88 Chris McAlinden (@chrismca88) reported from Melbourne, State of Victoria

    Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?

  • abitsuss A bit Suss (@abitsuss) reported from Melbourne, State of Victoria

    @Telstra is there an outage in Kew ?

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

  • Oztimmay oztimmay79 (@Oztimmay) reported from Melbourne, State of Victoria

    Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rosewal Rosemary Walton (@rosewal) reported

    @Telstra Thank you I was advised over the phone that I will need to go into a store to fix my issue. I will make it my priority on Saturday

  • CassSharon Sharon Cass (@CassSharon) reported

    @lakitukl @AlboMP We went to an alternate provider for our Internet a few years ago as Telstra was so unreliable. We have solar panels....waiting for the batteries to come down in price. Also a couple of generators (I know...petrol is bad) to keep the fridges/freezers going when the need arises.

  • Kathleenmary211 Kathleenmary21 (@Kathleenmary211) reported

    @Telstra No. I can't find my case ID. I can't login... All I get is the PIN page. I have the right PIN. Would be nice to login. She told quite a few others are having same issues.

  • the_sadcat sadcat (@the_sadcat) reported

    @Telstra can yous fix your app already! Can’t pay my bill

  • LeeSmiles3 Lee Smiles (@LeeSmiles3) reported

    @BelongAU Hey Belong, your Indian call centre don't quite understand my question. I want to better understand what you mean by "We use part of Telstra's Mobile Network". It sounds like you don't have access to the entire network?

  • amber_wallace75 Amber 🐨🇦🇺 (@amber_wallace75) reported

    @Telstra Hi there I sent my I Phone back to trade in almost 3 weeks ago and cannot get your Gold Member Support to work through the app. Can you see if I should have received an update by now, thanks.

  • itsjustjules97 Jules (@itsjustjules97) reported

    @Telstra My phone having no service at all case number is 46307265

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported

    @rick_rampal Pretty hard to here,most regional areas don't have any coverage accept Telstra. Because I go away working, I usually keep a Telstra prepaid going,just for when bush.Optus not bad around Cairns,but once up in the Gulf, forget it.

  • DoodyDarren Darren (@DoodyDarren) reported

    @bollgare @BurkeHellibee @AlboMP You likely have access to the NBN. It may just be the poor connection types like fixed wireless or satellite. I wouldn't blame you for not wanting either. Starlink may be available to you. As for mobile, talk to Telstra, Optus, Vodafone, etc. Nothing to do with the NBN.

  • libertyscott Libertyscott 🇬🇧 🇹🇼 🇺🇦 🇰🇷 (@libertyscott) reported

    @LewisHoldenNZ would have been Telstra, but it decided to invest by another means, and ultimately the RMA and Councils made the costs of installing a full third network seem prohibitive