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Telstra

Telstra Outage Report in Esk, Somerset, Queensland

Why is my Telstra service not working?

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Esk, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Esk, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Esk, Queensland

Latest outage, problems and issue reports in Esk and nearby locations:

  • rieper47
    ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Esk, Queensland

    Literally left Telstra for this (and their horrendous customer service)

  • rieper47
    ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Esk, Queensland

    Your support is horrendous. I had garbage speeds with Telstra, but at least they were available almost 24 hours a day.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 0512soumi
    Pirjo Kohonen (@0512soumi) reported

    @Telstra Hi Sheree, thanks for your msge. This is already a second complaint, the phone struggles to function as time goes by. North Sydney Telstra made 1st complaint on my behalf when I first got the wrong phone. They were shocked but managed fix it.

  • unmarkedplace
    Lee de Byl (@unmarkedplace) reported

    @Telstra … to make voice calls on a foreign network unless they’re running the exact right software. This is particularly problematic for MVNOs. Turning off 3G and moving to data-only 4G with IP based telephony over-the-top (OTT) may be a big mistake.

  • ManifestoDigi
    Digital Manifesto: Ellen Cresswell (@ManifestoDigi) reported

    @Telstra my elderly parents have had problems with their NBN for two months but your support team isn't helping. I just called your contact centre and got cut off. help!!

  • EthanTarr
    Ethan (@EthanTarr) reported

    Trying to get @Telstra Velocity and have now been on hold for 70 minutes. Not a great start for a new customer.

  • jessandrobert
    Jessica (@jessandrobert) reported

    @Telstra @ScottMorrisonMP maybe don't leave an entire farming community in limbo with no reception for 12+ hours and have the call centre based in India where they can't help us #auspol

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • Myharshwords
    My Harsh Words (@Myharshwords) reported

    Is there no better way to start a morning than calling @Telstra to talk to someone with limited English and a sniffling cold. Only to be told the action I require would take 7 business days. As service provider they are utterly hopeless. #hopeless #CustomerService

  • whisperfist
    C. Aleph (@whisperfist) reported

    Does @Telstra have a policy of not resolving any issue within the first hour of customer interaction? Included a 20 minute long ‘moment’ to check my account. 60 minutes later I am asked to confirm the details I gave in my opening message and subsequently re-stated.

  • whisperfist
    C. Aleph (@whisperfist) reported

    @Telstra That’s what I’ve been trying to do for the last 2h20m. Mentioning it on Twitter is just to highlight how terrible that request process is!

  • DawsonEJ
    Emma Dawson (@DawsonEJ) reported

    Hey @Telstra why is our internet out when your online tools say there’s no outage in Elwood? It’s been down for five hours now.