Telstra

Telstra Outage Report in Eton, Mackay, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Eton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Eton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Eton, Mackay, State of Queensland 01/16/2025 06:40

January 16: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Eton, State of Queensland

Latest outage, problems and issue reports in Eton and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • taha23hasnain Syed Taha Hasnain (@taha23hasnain) reported

    Sick n tired of clueless @Telstra agents. What rubbish customer service.

  • SenorCrunch Mike D (@SenorCrunch) reported

    got through to someone on @telstra customer service. I got told to change my number...

  • SenorCrunch Mike D (@SenorCrunch) reported

    So I'm pretty sure my mobile no has been spoofed. Two people have called me today saying they missed my call and they both had my name - they said it came up when "I" called them. Naturally I can't get through to @Telstra about the issue..

  • jerome2179 Jerome Carpen (@jerome2179) reported

    @fiveless @Telstra I’ve Given up. Will make the reluctant jump to NBN and go with aussiebroadband. At least they have customer service.

  • DarkMatterzine DMZ (@DarkMatterzine) reported

    @alexmakin @Telstra I remember when Telstra was publicly owned. Not only was the service better, it didn’t rip people off, hardware was much better maintained, it was HEAPS cheaper AND it gave the govt a huge amount of money every year. Selling Telstra was incredibly stupid. Thanks, LNP.

  • LansieFn Lansie (@LansieFn) reported

    @kultcuz I have 5 down 1 up with Telstra lol

  • pymsa99 Ptk (@pymsa99) reported

    @Telstra My home modem is running on backup. I’ve used the mytelstra app messaging service and the text tool. The responses are robots. Nobody has ring me despite requesting call backs. The outage tools says no outages on my area... haha. Very very poor service.

  • paul__usher Paul Usher (@paul__usher) reported

    The @Telstra #5G ad is set in the bush? WTF, I’m yet to see any 5G reception from Brisbane to the GoldCoast????? #iPhone12Pro

  • cornhuskerj jethro cornhusker (@cornhuskerj) reported

    @iiNet ADSL internet down since yesterday morning. Now told it’s due to a @Telstra outage in the area. Expected date of reconnection 22/1. Over a week to fix a fault! And you thought 2020 got off to a bad start #WorkFromHome Not.

  • DarkMatterzine DMZ (@DarkMatterzine) reported

    @alexmakin @Telstra Yep. Several‘ve overcharged. Like Optus in 2000 charged me $70 for a period of 2 or 3 days after they were supposed to have cut off the service. “Prove you weren’t there”. I said I sold my house, I have proof. “Not good enough”. I WAS ON THE SPIRIT OF TASMANIA THE FIRST NIGHT. HA