Telstra

Telstra Outage Report in Eton, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Eton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Eton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Eton, Mackay, State of Queensland 11/08/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Eton, State of Queensland

Latest outage, problems and issue reports in Eton and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @vaccineDenier69 @Telstra Thanks for reaching out to us. Can you confirm which destination are you calling? Is your service with us (Optus)? Do you get this error message only when you call a particular number? Kartik

  • tbn97 tbn97™🏴🏳️‍🌈 (@tbn97) reported

    @ab_tal @OptusFail Same here. Mind you I once said similarly upset things about Telstra, but that was 25 years ago. They seem to have exchanged places in the intervening years. The slight extra expense has been worth it in a non-eventful, consistent service I don’t need to think about kinda way.

  • El_Barto123 Abe Froman 🌍 🇦🇺 🍍  (@El_Barto123) reported

    @Telstra like @bradleach I’ve had problems contacting Telstra support. Was directed to 24/7 app by staff instore on Friday (their system was down).after two attempts with online chat (couple hours no response). Online support needs fixing

  • Vossy7 Chris (@Vossy7) reported

    @Telstra your customer service at your Rouse Hill store is absolute trash. Waiting over an hour for any kind of service.

  • r_quazzy ramona quazzola (@r_quazzy) reported

    Here we go again @Telstra. With the arrival of the rain comes the crappy home internet connection in Burraneer. Ground pits flooded again @NBN_Australia Please don’t ask me to phone people. Hey NBN fix it so it doesn’t keep on happening.

  • michael_wilde1 Michael Wilde (@michael_wilde1) reported

    It's also about trust can you trust @Telstra to take out only the agreed amount each month? From my experiences in the last 12 months, no. Slapping on some extra bill charges without first notifying me or signing other people up to things they never agreed to. Sorry, no.

  • ab_tal Abhijeeth Vijay (@ab_tal) reported

    @tbn97 @OptusFail Never trusting Optus - I was so much happier when I moved to Telstra, I faced zero issues even though they were slightly pricey.

  • BalajiLakshmip3 Balaji Lakshmipathy (@BalajiLakshmip3) reported

    @Telstra can you please me sort this internet outage in my area Melton south? I have been trying to get help through app but it’s prompting me to provide the full personal details again and again if I reopen the chat page but no ones responding.pathetic service #Telstraoutage

  • GeckoIce IceGecko (@GeckoIce) reported

    @Telstra I dont care where you put your money, you are not scamming me out of 6 months of bills after I cancelled a terrible service. Please spare us all the form letter response... "Oh, I'm so sorry you are having this trouble blah blah..."

  • DommyyJ DommyyJayy (@DommyyJ) reported

    Day 1 of a 3rd lockdown and our wifi booster has stopped working... worked perfectly fine last night.... and to make matters worse its a Saturday so @Telstra probably won't be able to even try help us till Monday... gonna be a fun locked in weekend i can already see.... :(