Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chrus 🦖
(@Chrus_3) reported
@Telstra I would love to have a tech investigate, Jimmy. But so far, nobody has been willing to even TRY and help me. I somehow keep ending up at the wrong department. It's always someone elses problem and they cant help me.
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Fiona Lake
(@FionaLakeAus) reported
Dear @Telstra; it's 50 weeks since I lodged a billing complaint. The form you fill in so things will be attended to within 2 weeks. Haven't heard boo. Where's my refund? Hurry up, or I'll add your rate of interest.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.
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Adam Coffey
(@AdamCoffeyNT) reported
@FionaLakeAus @Telstra Won’t shut up when they want to sell you something. Have a problem and good luck resolving it
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
@Telstra @andy_penn @andy_penn mate, your service is a complete ******* joke. The answer to EVERY question is 24 hours. Guess what happens when 24 hours comes? ANOTHER 24 hours. WTF is going on honestly. I can already tell will be days without ANY MOBILE SERVICE.
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Stewart Macdonald
(@DrStewMacdonald) reported
@D0CT0R_Dave @Telstra <yorkshire_accent>3Mbps? Luxury.</yorkshire_accent> My Telstra wireless connection was so bad the other day, I got on a boat and went over to the mainland to download some files.
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Dr Maggie J Watson
(@terngirl) reported
@D0CT0R_Dave @Telstra Late August switched ADSL modem box, didn’t work, switched to NBN 24 August using Modem & Telstra signal from tower 500m from house. Randomly cuts out or slows down. Mapping when out or really slow, 7 to 10x per day. Took machine in to Telstra, they say nothing wrong with machine
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Chrus 🦖
(@Chrus_3) reported
@Telstra I'm not even joking, Jimmy. Actually heard the guy barffing. Still on the phone with him. After nearly 2 hrs of trying, this guy has been the most helpful one I've spoken to, but my problem still persists.
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Chrus 🦖
(@Chrus_3) reported
Calling @Telstra tech support is always such a great experience. Highlights include the guy who excused himself TO GO AND THROW UP!!! 🤮🤮Then when he came back couldn't stop his hickups.
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Robert S.
(@Robs_au) reported
@Chrus_3 @Telstra What a quandary. I mean that’s commitment to customer service and evidently he’s helpful… but should he be working?