Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 12/28/2025 13:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MintThe1st MINT (@MintThe1st) reported

    @smasicorn Suffering from Telstra being down for awhile

  • Riiitchh Ritch (@Riiitchh) reported

    @Telstra I need to re order my Aussie SIM card. I’m in England so can’t call the number and the app won’t work (just says page unavailable). Please can someone help (and not direct me online or on the app because their both **** and im going round in circles)

  • M1K3Editz I`m NotMikeEditz (@M1K3Editz) reported

    @Telstra As I`ve stated many times it`s nothing to do with our local network/local devices etc. We have had a lot of technicians come to our premises and test and it`s an issue with the Telstra lines not anything on or in our premises

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @BMcSport @Telstra :( am the same as you, our usage is low but essential, common sense logic and loyalty was shown. Now I get forced onto plans that are let me make unlimited calls that I never make and get extra data I don’t need for double the price, so stupid. Good luck mate

  • M1K3Editz I`m NotMikeEditz (@M1K3Editz) reported

    @Telstra As I`ve stated many times it`s nothing to do with our local network/local devices etc. We have had a lot of technicians come to our premises and test and it`s an issue with the Telstra lines not anything on or in our premises (1/3)

  • NickStanleyCEO nick s (@NickStanleyCEO) reported

    @Telstra It’s not localised to me Phil and @Telstra - it’s a community wide issue experienced here and in a number of other regional centres which is due to inadequate and undersized infrastructure

  • S_R_Valentine Scott Valentine (@S_R_Valentine) reported

    @Telstra your service is so bad today, I'm embarrassed to be a shareholder, how long does it take to replace a faulty phone, don't make me change to another provider!!!!!!!!!

  • melaniemollison Melanie Mollison (@melaniemollison) reported

    @Telstra Sven day 5 no Internet no Foxtel and no home phone. Not the service I pay for.

  • Riiitchh Ritch (@Riiitchh) reported

    @Telstra As I’ve said the app dosent work. I don’t understand why this is so complicated I literally just need a replacement sim sending? I can add my housemate to sign for it no problem

  • WillMezner Will Mezner (@WillMezner) reported

    @AlexVincent1 @CaseyBriggs Aldi mobile is on the Telstra network and is pretty good value.