Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Plazo
(@LarryPlazo) reported
@JulianBurnside Change to Aussie Broadband mate. Oz call centre. Cheaper. No BS. Ps you will get a service bill from Telstra wether it's fixed or not. I did, and then left.
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MarcMarkMarq
(@MarxOutThere) reported
@JulianBurnside Too expensive for Telstra to offer you service over the phone but, "...is there anything else they can help you with?"
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In league with the future
(@brushbox) reported
@JulianBurnside We quit Telstra after having more than 70 days of outage within 6 months and receiving some remarkably rude responses from them on Twitter. I’d only been a customer for 26 years
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Mac
(@Rugrat_rodeos) reported
@Telstra I am getting SPAMMED on email. I’m not a customer- haven’t been since 2005. I have no idea how you got my private details. I’ve unsubscribed at least twice from your marketing emails and now I’m reporting you to the ACCC for breach of the SPAM act
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Vania Holt The New Liberals candidate- Robertson
(@VaniaHolt9) reported
Is Telstra mobile down in NSW (north of Sydney)?
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Judi Tucker
(@Petapann) reported
@JulianBurnside I used to work for Telstra and now have none of their services. I use iiNet and have done so for 15+yrs. iiNet went from a little WA telco to #2 telco in Australia on the basis of service. I was worried when TPG bought them out, but so far my fears unfounded.
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yeah yeah its anne
(@annabell_JG) reported
@Telstra my internet is running slow ping 119 download 19.7 upload 0.6 is their outages because can't access my Telstra app because it's running extremely slow
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I didn't vote for a Murdochracy.
(@DavidHa30584721) reported
@JulianBurnside Tried for six months to get Telstra to hook up our NBN. They literally couldn't be bothered. A "technician" came out, kicked the dirt and said, Nah. I called Skymesh to see what they could do. Two days later it was up and running. Telstra is the worst.
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Fireblademan
(@AlanBar12129033) reported
@JulianBurnside @noplaceforsheep I gave up Telstra years ago. Had enough of hanging around their shop trying to sort out problems.
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💧Jen Weinstein 🌏♻️Empathy is not a ***** word
(@JennyWeinstein) reported
@JulianBurnside “Life’s too short for Telstra Support” @Telstra #CustomerExperience #BadCustomerService