Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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C C
(@CC68891975) reported
@c0n_AU @fifthgenaus @Telstra Thanks, truly considering, Im feeling so isolated, only know what’s going on because of Twitter, streaming doesn’t work. The supposed Telstra fix is fixing nothing.
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
know from the experience Telstra has provided me over many years that when I visit the store they do not know what you are talking about and it is still a big problem. Passing me from one department to another without solving anything used to be one of your time wasters. More
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CC
(@fifthgenaus) reported
@Telstra @CC68891975 Cameron from Brisbane, tech support was exceptionally good help. Tells the truth, not smarmy apologies pleading for patience.Back to playing cards and dominoes, I think it’s 1980.
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Liz Harfull
(@LizHarfull) reported
@Telstra Please, you're an Australian company. Stop with the Black Friday crap. Its an American commercial construct built around Thanksgiving and has no place here. Im starting a personal campaign to any Australian business that jumps on this bandwagon.
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Lorraine Sharp
(@sharplorraine1) reported
Is anyone else concerned about @Telstra Bigpond pathetic email speed this week? Now going on for day 5 and the customer service lady asked me if I was happy with the call. No!
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
recently it seems you are employing people below the required security to access Telstra's own systems if I suppose that seems to be the problem, and either way making excuses accounts to be telling lies to your customer if it is not truth. ref: 47917017
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Gravity Bug
(@Gravity_Bug) reported
@Telstra I want you to stop a company diverting their cake to my mobile. Called but because it's not my account, nothing I can do apparently, calls 24x7 for a company I have nothing to do with. WTF
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@Deanosim@mastodon.social
(@Deanosim) reported
I really do wonder sometimes why I ever decided it was a good idea to be a @Telstra shareholder... the amount of times I've wanted to smash my head into a wall because of Telstra's stupid decisions.
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Mark Romero
(@dr_mark_romero) reported
@Telstra finally received new iphone 14 today to replace the old one. Transferred everything across. eSIM won't activate. Old iphone had eSIM and wiped after transfer. No solution from Telstra, except to try at shop tomorrow, so I have no phone service now. Bloody ridiculous.
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Wolf, https://mastodon.social/@wolfcat
(@wolfcat) reported
Answer mobile to noisy call center sounds... In stammering english "Hello my name is Charlie Brown, I am calling from Telstra IT Support Department, how is your day going" I reply "Better than being stuck in scam call center all day" Then he hung up on me, how rude.