Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Sullivan @mis@aus.social
(@misullivan) reported
@theprojecttv The problem here is not the bank.. it’s the mobile service provider.. they can easily stop the spoofing of the message thread, they (Telstra) have defused for years .. and worse it’s *simple* to stop!
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Ben
(@PapaMo75) reported
@Telstra Ive been on hold for 45 minutes waiting to fix a Telstra created account issue. I had to call back several times due the automated assistant’s inability to assist me and ending calls. After 20 years of being a Telstra customer (aka ‘sucker’) I think time to move telcos
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Nitin Gupta
(@NitinGu67644653) reported
@Telstra after months of struggle finally Telstra replaced NBN modem. Telstra deleted all chat history from Telstra app. Telstra tried to make unautorised transections on my card. List is too long. The worst support possible. Please stay away from Telstra if you can.
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Peta Wessen-to 1q7
(@PetaWessen) reported
PHONE SCAM Very subtle but I was 95%certain #telstra, #OptusSport It started about identification of blocked numbers and problem of calls to a fixed line.Then it started checking my postcode then the last numbers of my credit/debit card. SCAM ALERT That's wrong I hung up.
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Jason Andrade
(@jasonandrade) reported
@Tennkay1 @TMFScottP Do you genuinely believe it’s really that simple? - That everything contracted out has directly (and always) led to suboptimal customer experiences? - That Telstra and Qantas have reduced headcount for.. no other reason?
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Chrisco
(@chriscowa) reported
from
Sydney, State of New South Wales
@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.
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mick
(@shouldandmust) reported
I had to order a new phone online through Telstra because there was no stock in town and in my most optimistic moments I’m like 80% sure I’ll never see the phone
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Jonnybeegood 🌈
(@Jonnybeegood1) reported
Just wondering........ Is there ANY business out there who knows how to provide a high quality of customer service?? I don't want to be placed on hold for hours #Qantas #Telstra. I don't want to have a conversation via text message with an anonymous person.
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Ben
(@PapaMo75) reported
@jd_sullivan @Telstra I’ve been on hold for almost 30 minutes waiting to fix a Telstra created account issue. I had to call back several times due the automated assistant’s inability to assist me and ending calls. After 20 years of being a Telstra customer (aka ‘sucker’) I think time to move telcos
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NorthernJack
(@northernfuzz) reported
@Telstra nothing like using your chat system and the support worker you’re talking to just ends the chat. No one would use telstra if they didn’t have a monopoly of coverage etc.