Telstra outages and service status in Evans Head, New South Wales

Problems in the last 24 hours in Evans Head, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Evans Head, New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• 
  Teri M Official (@TeriMOfficial) reported 9 minutes ago from Evans Head, New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• 
  Teri M Official (@TeriMOfficial) reported 32 minutes ago from Evans Head, New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrewrdn463) reported 4 minutes ago

  @Telstra People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  somewhat daft (@somewhatdaft) reported 6 minutes ago

  @eevblog i spent 3 months fighting their absurdity over a business account, with them "doing it wrong" and then forgetting about it. the only solution was to raise a complaint and follow that process, which so far has taken a month. telstra is criminally incompetent :(

• 
  Anna (@spannaforce) reported 6 minutes ago

  @central01000011 First time on the metro i lost phone connection . Im not sure if telstra is having issues

• 
  Aino (@partywuuu) reported 7 minutes ago

  @hobojo12345678 **** Telstra

• 
  landman (@hasselljpb) reported 9 minutes ago

  @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!

• 
  Ms Meh (@ms_meh) reported 9 minutes ago

  @maher_aaron @wwos You Telstra 'em! Though they'll probably tell you it's a Youi problem that you don't like how the coverage is 99c delivered.

• 
  Andrew (@andrewrdn463) reported 12 minutes ago

  @Telstra STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 14 minutes ago

  @KensingtonRoyal @KensingtonRoyal Telstra made cust service jobs outsourced. 2010 Me then no more job $0,can’t afford gym,back on dole! Menopause worsened & mental traumas! I’m now on Disability dole & NDIS. My weight back 100+ kgs😢! In Pandemic I desperately started Yoga Teacher course on Udemy

• 
  Greg Ryan (@GregRya98533841) reported 14 minutes ago

  @shoebil57672266 I see Albanese as the same as Telstra. Offering better deals for new customers only. **** the rest of the loyal long term members. N

• 
  C (@coryidau) reported 15 minutes ago

  I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov