Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 01/19/2026 22:35

January 19: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tbain_biddy Loki (@tbain_biddy) reported

    @SpaceX I will give anything a go Telstra sucks. Brother has it works no probs.

  • fueledbyamy Amy Maree 🎀 (@fueledbyamy) reported

    @Telstra my home internet isn’t working. No known outages/maintenance and our local shop said that there’s no bar on the account or anything. The internet is so slow that it’s unusable, is there anything I can do to work out what’s actually wrong?

  • johnfin39467966 john findlay (@johnfin39467966) reported

    @nineislands We have to use Telstra because the others are worse in our area! Luckily we haven’t had too many issues.

  • MorpheusBeing Morpheus🦘 (@MorpheusBeing) reported

    @Markysegarz @JJKALE2 Telstra imho should have been split, the cables/infrastructure held in public ownership, the service part sold off. All the hardware should be public owned.

  • MavaAU Mary-Anne VA (@MavaAU) reported

    @nineislands ALDI mobile - brilliant & uses Telstra network

  • BGL66 BGL. 🇮🇱🇺🇸🇦🇺 Bill (@BGL66) reported

    @Telstra That’s great, but I’m not a Telstra customer, so what now? After all, Telstra owns the lines and distribution of numbers.

  • AKatsonis Uniballer (@AKatsonis) reported

    @Optus You didn't answer my question. How long will it take? I'm done. I am leaving optus. I have been a customer for 20 years will be going to telstra or someone else when I have a day off. This is messed up situation and handled very very poorly.

  • karenward07 karen ward (@karenward07) reported

    @strangerous10 I will NOT go back to the **** that is Telstra

  • feralislandBud feralislandBud (@feralislandBud) reported

    @nineislands they gave me a discount because i'm a regular prepaid customer . telstra and oputus are full of Sh%t

  • _Anthony_WA 𝔸𝕟𝕥𝕙𝕠𝕟𝕪™️ (@_Anthony_WA) reported

    @Diana5662996273 @JaiRitter3 @JJKALE2 I must be on a different Telstra because I’ve had nothing but good service and brilliant signal everywhere.