Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 12/13/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • clarke3110 clarke3110 (@clarke3110) reported

    @DavePella @AussieDon78 I’ve got Aldi through Telstra and it was real good until about 6 months back and now it’s a joke. Cheap as chips so I shouldn’t be surprised, will have to change over. **** I’m going out tonight hopefully can get Uber and stuff pretty easy.

  • gossy narelle gosstray (@gossy) reported

    Seriously @telstra - I’ve been online with you for 4 hours. Ask for issue to be escalated. Takes 1.5hrs to be advised it will be escalated and someone will get back to me in 2 business days.

  • jon_benj Jonathan Benjamin (@jon_benj) reported

    @VodafoneAU Awful. I’m switching to Telstra after today.

  • EnsignR Ross the Refactorer 🏳️‍🌈🇦🇺🀄🐇 (@EnsignR) reported

    The guy in the call centre first tried to sell an new @NBN_Australia service, when there is one already connected here and is refusing the refund the bill for a service that could not be used and was paid via direct debit. Any people wonder why I LOATH @Telstra.

  • Shivi77 Shivanthan Balendra (@Shivi77) reported

    @_asvpxshvmira_ @VodafoneAU You don't want to know the problems Telstra has. This issue is once in a blue moon. Just sit tight.

  • dfbiz Dale. (@dfbiz) reported

    My account hadn’t been provisioned properly and the 5G activation hadn’t been completed. 15mins on the phone to the @Telstra team and they confirmed my diagnosis of the problem and fixed my account accordingly. Ya just love to see it.

  • v5_Marco Marco Liu (@v5_Marco) reported

    @VodafoneAU Special thanks to @Telstra today. Nice customer service and bought me to their network in just 10min. @VodafoneAU is absolutely A TRASH!!

  • sevenseacat Rebecca Le (@sevenseacat) reported

    @emintheeast @annaspargoryan I've responded to so many of these in our local group trying to teach people, because other people always jump in all 'yes! mine too! why won't Telstra fix itttttt' and I just facepalm

  • dfbiz Dale. (@dfbiz) reported

    If you’re a @telstra customer (like me) and are experiencing issues obtaining a 5G signal when you have a 5G compatible device and plan and live in an area where there is 5G coverage. Give the helpful folks at Telstra a call and ask them to check your 5G activation settings

  • illdoet latur (@illdoet) reported

    @dannestevens @bri_min04 @VodafoneAU Telstra-Vodafone outage ratio is 10:1. Telstra is the telco with most outages.