Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 02/08/2026 19:00

February 08: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • arthacket Art Hackett (@arthacket) reported

    @JohnLocker4 Why is Telstra/Optus allowing randomised/computerised calling? Don’t people need to sign in blood for a phone number? What’s their cut from from all this criminal activity on the networks? How TF is it legal?

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported

    Hey @SydneyMetro, just letting you know the phone signal repeaters appear to be down for Telstra between Cherrybrook and Castle Hill in that direction.

  • itsjustjames__ just james (@itsjustjames__) reported

    @Telstra I have sent another DM as the problem has not been resolved by support

  • RussellEgan Russell Egan (@RussellEgan) reported

    Just finished a successful 30 Min call with Telstra support during park workout. 💪🕧

  • MarkYeaman2 Mark Yeaman (@MarkYeaman2) reported

    @Telstra The service and coverage along with the mobile data speeds in my entire area is has been average at best and is only getting worse. Your app is useless for reporting issues. Where can I actually report this.

  • vfrxdownunder Andrew (@vfrxdownunder) reported

    @Telstra do you support Google's RCS Messaging service through Samsung phones?

  • whitefangdragon 💧🌱🌏 🔥 🐀 DennyDownunder (@whitefangdragon) reported

    @AnnieBrownie4 @RBJRON @Telstra Goodness knows. I am just following the process. What really pisses me is this whole issue is Telstra's fault.

  • Lukedoes22 Luke Does (@Lukedoes22) reported

    Hey @CountryRoad , why is it harder to reach one of your stores than it is reaching a Telstra call center ? Help a loyal customer out would you

  • adammw Adam [he/him] (@adammw) reported

    @developerjack @Telstra (named sender's don't support replies, that's part of SMS's fault. But also.. should have an easy opt out link)

  • meeganwilliams Meegan Williams (@meeganwilliams) reported

    Thanks so much @Telstra for suspending my account for unpaid bills yet clearly I have proof I paid it and you still suspended my service. I have MS. I need a phone. If you cannot be a responsible business providing a service and making that service inclusive and accessible then..