Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 02/09/2026 19:40

February 09: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CathyPaterson16 Cathy Paterson (@CathyPaterson16) reported

    @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere Apparently there's no issue Meanwhile Optus is working fine

  • OmeidMatten Omeid Matten (@OmeidMatten) reported

    @PeterCronau @chrismurphys @Telstra Depending on your needs, latency can be an issue. :(

  • trishola2 Trish Clough (@trishola2) reported

    @chrismurphys @Telstra Internode is good. Tech support based in Australia is good.

  • twensor twensor (@twensor) reported

    @rubin_angela Dealing with Telstra to solve a problem makes Orwell's Room 101 read like a teddy bear's picnic. It appears to be deliberately engineered to annoy the clackers out of it's customers. A once great public service organisation (Telecom) is now just another psychopathic corporation.

  • GeorgeC84804674 Leon-Bot- (@GeorgeC84804674) reported

    @rubin_angela Call the Telecommunications Ombudsman or go on their website, then call Telstra and tell them you’ve called the TIO. They’ll fix the problem instantly.

  • elpeladomorillo Martin (@elpeladomorillo) reported

    @chrismurphys @Telstra Are you reading this Telstra? The amount of people that you spit in their face. Shocking some people after 55 years. I was forced to go ombudsman just to get away from your sub-standard product. You treat your valued customers like utter garbage

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • TrevTrevor Rex Hateley ✊ 🥁 (@TrevTrevor) reported

    @chrismurphys @Telstra Some people complain about Optus but we have reliable service. Rarely an issue.

  • Naighnay Naigh (@Naighnay) reported

    @NetballScoop I understand a price increase SSN is brilliant and undervalued but this is a terrible way to do it. With no notice in the off season. People will cancel their subscriptions especially as there's no new content as incentive to continue it. Feel lucky to be a Telstra customer.

  • piet_jason JP 1977 (@piet_jason) reported

    @Telstra Your wait time for a phone call re service issues says 3 minutes...I’m 40 minutes in and still on hold. Utter rubbish service.