Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (45%)

2. 

   Phone (35%)

3. 

   Wi-fi (9%)

4. 

   E-mail (6%)

5. 

   TV (3%)

6. 

   Total Blackout (2%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• Teri M Official (@TeriMOfficial) reported 25 minutes ago from Evans Head, State of New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• Teri M Official (@TeriMOfficial) reported 44 minutes ago from Evans Head, State of New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Henry18 (@MarcusHenry18) reported a minute ago

  @Telstra Don’t worry, I will cancel the whole farking lot once I get this sorted. You do not deserve my business.

• Jacob (@jacobckelly) reported 8 minutes ago

  @Telstra Plan price may increase by CPI in a month, what an absolutely ridiculous way to sell a service, no wonder you are losing market share.

• Gareth Hughes (@garethrhughes) reported 13 minutes ago

  So after all that faffing about it actually works with @Telstra now and I'm too tired of this to actually try transferring anywhere else. But generally eSIMS seem to be beyond the capabilities of Australian Telcos to actually support.

• FG (@FGecolarge) reported 13 minutes ago

  @Telstra @garethrhughes Hi telstra - NBN has continued to be really slow - up and down all day in 2089 postcode. Most of yesterday it was out. Have reset modem but no improvement.

• Raymond Seres (@Rayzor_House) reported 13 minutes ago

  @Telstra After being with Telstra for over 20plus years and always paid my bills on time every time. Telstra has finally let me down and don’t care to loose me due to their stupid new billing system. With Telstra it’s their way or the highway. And they don’t care to resolve an issue.

• Charlie (@charlietech) reported 15 minutes ago

  Telstra rang today. Promised take me thru how to remove a virus from my NBN. I was just settling in for a nice chat & the opportunity to create some cool scam content for my radio show when Ajif hung up on me. So rude. He might ring back later though?

• FG (@FGecolarge) reported 16 minutes ago

  @Telstra My previous reply deleted after taking so long to get through on the network. Yes it has 4g and it kicked in and was sooooooooooo slow I put everyone on Vodafone. That was yesterday - today its still slow and variable - so right now its unusable and everyone is back on vodafone

• Kath Angus (@kathangus) reported 20 minutes ago

  @AndrewBartlett I don't know why they always seem to peak when I'm trying to sleep off night shift, but I do not at all take kindly to it. "Your name isn't Jenny. You're not from Telstra. I will never fall for this. Take me off your list."

• Gareth Hughes (@garethrhughes) reported 29 minutes ago

  I figured I'd just try the @Telstra app again, this time it worked. At this point I've had enough and just decided to give up trying to switch. Now @Optus decide to actually try and help and make it sound like I have to continue the transfer process at this point.

• A/Prof Brett Aimers (@bmaimers) reported 36 minutes ago

  @Telstra I’ve sent my case number through. I’d love to hear from someone, not have to receive yet another modem and experience more delays in receiving what is a basic service.