Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (45%)

2. 

   Phone (34%)

3. 

   Wi-fi (10%)

4. 

   E-mail (6%)

5. 

   TV (3%)

6. 

   Total Blackout (2%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• Teri M Official (@TeriMOfficial) reported 17 minutes ago from Evans Head, State of New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• Teri M Official (@TeriMOfficial) reported 24 minutes ago from Evans Head, State of New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Shane (@Shane84011783) reported 43 seconds ago

  @Telstra There’s a glitch in your prepaid service software which won’t allow people to recharge I’ve been told and there’s no ETA for fixing this. I’m sure if you ask the prepaid technical team they’re aware as it’s been ongoing since late last week. Look forward to the update thanks

• Zoink (@zodion1971) reported 2 minutes ago

  @Telstra You're incompetent and incapable of doing your job. I'm not interested in your company structure. The internet either works or it doesn't. How ******* stupid are you?

• Murtadhi Mu'tashim (@_tadhi) reported 2 minutes ago

  @Telstra Tried resetting the modem, tried change it even with a new one, no luck. Also tried to reset the nbn box, no luck either. I lived in the outback, all mobile broadband signal in here are really iiweak. Tbh I will never be bothered by this issue if I can use my mobile connection

• Offbԑatmammal 🇦🇺😷💉💉 (@OffBeatMammal) reported 4 minutes ago

  @Telstra Do you have a reference number for this outage/issue?

• Tyler (@tyler_jjoj7777) reported 6 minutes ago

  @Telstra what the go with not providing the services that people pay for and then saying that it not your problem that my internet keeps dropping out every 5 minutes. It’s not acceptable to be doing that to good paying customers, it down right disgusting.

• MAKA (@rmaka) reported 8 minutes ago

  @RobAllessandro @BoonBroAus I HAVNT ordered anything then I also get the old your internets being disconnected by Telstra I tell them I’m with Optus HANG UP they do real quick

• TruthIsFreedom (@2YEARMANDATE) reported 8 minutes ago

  @Telstra @noMercy_19 Wow Telstra replied to a complaint. Amazing!

• Aaron (@aaronmatee) reported 8 minutes ago

  @ayyBailey @Telstra Same issue in Melbourne, smh…

• Murtadhi Mu'tashim (@_tadhi) reported 14 minutes ago

  @Telstra I tried to contact the cs with the app but they cannot help much since I’m not the authorized user of the home broadband.. I’m just a tenant renting the house with telstra home broadband..

• Rob Ward AM (@RobWard13) reported 14 minutes ago

  @Telstra please tell me this is a nightmare. My mother is locked up in a nursing home without Telephone coverage since 24 January. Optus just left and said it’s a Telstra problem. Urgent help needed. She is locked up and unable to communicate.