Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 01/23/2026 19:10

January 23: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • to_morrison MorrisonHasToGo (@to_morrison) reported

    @colleenmenzies @Telstra Was it The Nationals who were extra keen to privatise Telstra on the false hope it would lead to better services for the bush? Far from it, and almost zero chance of raising a complaint with a person @Telstra these days. They are swift to send a bill & charge for no services.

  • nik_olalala Nik (@nik_olalala) reported

    @Telstra Still not working the log in to the my football app?!?

  • milligna Kevin Clark (@milligna) reported

    @Telstra Nope,it was a licensee (JB hifi) and they were getting slammed. Siebel has two dodgy accounts with my name, DOB and drivers license but different addresses I’ve never been , and my “real” account was “retired” I’ve had random issues for literally a decade

  • colleenmenzies SLAVES TO SCHADENFREUDE CRIMINAL FASCIST ZIONISTS (@colleenmenzies) reported

    @PCKJ3627 @Telstra @AussiemacJ Yes I have the same experience Pauline... They have increased it and I have buggar all internet... My daughter sent me some pics several days ago it took 3 to 4 days to upload them....They are going backwards with service

  • domran Dominic Beirne (@domran) reported

    Telstra outage expected fixed by 6:00pm tomorrow night — that’s 36 hours away. I’m in lower North Shore Sydney. Is this outage more widespread?

  • JoDog Jo (@JoDog) reported

    @Telstra People with medical issues have been impacted. Business is effected. We have to leave the area to talk to people.

  • ryanwills80 Ryan Wills (@ryanwills80) reported

    @Telstra This not going well. I've explained multiple times that this is a mobile problem but I'm being ignored and asked to troubleshoot a fixed line connection. INC12658969

  • jakezhivov jakezhivov (@jakezhivov) reported

    @NBN_Australia goes down on Xmas day, can’t do anything. @Telstra gives me 2 different responses that it would be back by 3am today or Monday. Still not back up, called again and haven’t had anyone pick up. Currently, waiting an hour.

  • ryanwills80 Ryan Wills (@ryanwills80) reported

    @Telstra I just ran through the troubleshooting but it tells me that 10mbit is 'within the normal operating range for the network'. Surely not for 5g right?

  • Ali_swish Ali (@Ali_swish) reported

    @lexdixik @disneyplus Yes Telstra tv sucks 👎🏽