Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 01/12/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉💉💉💉 (@AuspiciousTimes) reported

    @roseannebyrne @shamathahaven @Telstra I had so much trouble with overseas call centres since the pandemic started because of the lack of understanding of Australian consumer rights. One was with a credit card, and the guy was seriously unhinged that I wanted to close my account. He probably thought he'd lose his job.

  • ettsettery Tracie Griffith (@ettsettery) reported

    @Telstra Telstra TV. You must have known the signal was inadequate when you sold us this equipment. We can see the tower from our backyard. We’re on a hill. There are no disruptions to receiving the signal. It’s just a **** signal. Can’t even use your set box.

  • kimswca Kim Anderson (@kimswca) reported

    @Telstra 1. Telstra App tells me to call re troubleshooting steps on a previously reported fault. 2. On first call, after waiting in queue, just get told to hang up and call again (?!) 3. On second call, am promised a call back, call back comes but then auto hangs up on me. WTF?

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @bendechrai @Telstra The larger machine has made an art-form of hiding behind women and minorities as a smokescreen for customer abuse for 20 years. I’ve stopped debating the ethics of confronting supply vs demand, and decided to ask the question of both. Not because it’s fair, but because it works.

  • ettsettery Tracie Griffith (@ettsettery) reported

    @Telstra I’m dealing with the same problem constantly. No answers. Seems you’ve sold my elderly father a set box that doesn’t work with your too weak signal. You make people’s lives a misery.

  • maddy_csgo maddy (@maddy_csgo) reported

    @Telstra @ALDIMobileAU Hi Wollondilly area have been 3 days without service or internet now. This is really becoming beyond a joke! No data for days, no service to make calls, have not been able to text message out either, no post on the outage of 2573 Fix your ****, please, FFS

  • LVue14 L.V. (@LVue14) reported

    @Telstra Hey I would like help, I've been trying to activate all day and the website and app keeps crashing, it takes me to the last step of activation and then the whole thing shuts down, have to start all over again, very frustrating. I tried "message us" function and no good

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @bendechrai @Telstra Plus I don’t believe from an ethical standpoint that it’s ever wrong to ask a human being to review a behaviour that is fundamentally unethical, even if it was mandated by a bully boss. The opportunity to reflect on the ethics of their postilion may help them begin to heal.

  • pjournomartin Patrick Martin (@pjournomartin) reported

    UPDATE: Telstra & Optus mobile service is back.

  • Cillaviolet Priscilla Wells (@Cillaviolet) reported

    @Telstra had barely any internet the last few days, are there outages in Connells point? Already done reset and other trouble shooting