Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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GrahamT
(@Leftfield9) reported
Damn @Telstra you text me to tell my internet is slow, yeah I know, so I ring you, wait 90 minutes & you tell me that you are closed. GREAT SERVICE? TPG Looks good.
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Abe Froman 🌍🇦🇺🍍🤙
(@El_Barto123) reported
@Telstra I tried that. The Codi virtual assistant did not help. Disconnected without addressing the query
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©GSG aka 𝒫𝑒𝓉𝑒𝓇 🛸
(@GAMESweetG) reported
@Telstra I'm very upset with you because I have just recently recharged my prepaid mobile broadband service. I've also reset my computer's data usage stats so it would reflect the same data usage pattern on my balance. Apparently you have been leaking extra data from me NotHappy!
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Maidenwarrior 🖤😈🐀
(@BrittMezher) reported
@ScomoThe I’ve had depression and anxiety for about 12 years but I’m always high functioning. I’m suffocating now. The never ending threats from Telstra to have my phone restricted and from the electricity provider to have my electricity cut off etc, is killing me.
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Naomi Elle
(@naomi_t_81) reported
…to have dropouts, another client Telstra facilitated running a new copper line to the building of a client who’s service kept dropping out and never connected the new line, just copper cable hanging outside the building, @telstra blaming NBN and NBN blaming @Telstra
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Kitson Kelly
(@kitsonk) reported
And the @Telstra response is "sorry, we can't provide you service." So we tore down the ADSL infrastructure in this country to be beholden to a private/public monopoly that can't even figure out how to let customers move cable modems.
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Kitson Kelly
(@kitsonk) reported
What a joke @NBN_Australia and @Telstra. I currently have nbn service but am moving home and I and my spouse both work from home. I am moving from HCF to HCF, but nbn is not taking orders due to "equipment shortages".
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Ian Harkin
(@sportznut67) reported
@Tiny_Doughnut @Telstra @SuperNetball And you know what the worst thing was. When I turned on my phone just before 7pm, there was a great big reminder notification there telling me the game was about to start. The game that I can't watch! So anyway, I'm going to have a try at deleting it and reinstalling it.
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Methusheilah
(@plan_IT_Ed) reported
@AnnieBrownie4 @BrittMezher Telstra are the worst but more often than not their bills are wrong. Cut them off pronto & put a payment plan in place. Get a prepaid dataplan for a while from one of the other companies and hotspot internet. Id be happy to pay for a month access to give you breathing space DM me
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Em / Tiny Doughnut
(@Tiny_Doughnut) reported
@alliecollyer @Telstra @SuperNetball Yeah, I wondered if it was because I updated it today - not sure how, but it seems to be working okay after a few off/on/delete/reinstall/login/logout combos! 🥴