Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Beez Laine
(@beezknez) reported
far slower than b4 @NBN_Australia what am I paying 4 & costs more I sit wait 4sites Load giveup they DON’T contact me DM I Expect Compensation don’t pass the buck 2 Telstra You Own it Fix It NBN not delivering a Service Promised Ppl Expect No Less #myopinion $Cheating4averageuser
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jakatak ®
(@JackJsherebkin) reported
@Telstra Branch in Bankstown Central 16/2/21 Claimed to be the Manager of branch. A noxious,Rude,Arrogant individual did all he could to deny technical advice!! Vodafone and Optus were a few shops away..GOT MY ANSWER WITHIN 20 SECONDS OF ASKING !!!!! If Telstra employ scum bye bye Account
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Kristian Harper
(@HarperKristian) reported
@Telstra I keep getting emailed to return a device, even though I never requested one. Latest email is threatening to charge me for a phone I didn’t ask for. Can you help?
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Rosie S
(@Red_Dwarf) reported
@Telstra I got through to customer support and was sent a new modem. That made no difference. I’m meant to working from home but the nbn has made this so hard. My old cable connection was way better!
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Peter Young
(@youngpw) reported
@Telstra please action your agreed complaint settlement, respond to my letter received by you by regd mail and cease threatening to close my account.
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Ben Taylor
(@bennyt27) reported
@Telstra Yep same thing. It just stays on “agent I’d typi@g” then I get a message saying you are experiencing some delays in replying and never do
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Jason Power
(@JasonPower70) reported
@Telstra I'm in hotel quarantine in Sydney, my Telstra sim is not working, I spent 90 mins on a call with your tech support before the call dropped out, the support was awful. Please have someone call me via the hotel landline (0280749167) to assist, it's urgent. Thank you. Jason
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Rosie S
(@Red_Dwarf) reported
@Telstra your customer support is woeful, rather like my nbn connection. #cablewasbetter
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Anthony Tobin
(@anthonytobin73) reported
@Telstra So customer service is now a thing of the past with you people eh? You're just a faceless, money grubbing corporation with no interest in serving the people who you make money from. Wow.
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Dr Val Kay
(@Valakay) reported
@MrDTJames @Telstra Maybe always was. Btw I went to the telecommunications ombudsman last year, after about 6 months of trying to get them to connect me to NBN (the problem was with Telstra not NBN). It really works