Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 01/22/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • danking265 Dan King (@danking265) reported

    @Telstra It’s a mobile plan and it’s been like this for a while. Why not start caring about people in the country areas for once instead of pushing this 5G crap

  • gauravgundawar gaurav... (@gauravgundawar) reported

    @Telstra you call centre is not available, the message service is non response, I have been struggling to get new NBN since 1 week now. Wondering if the tweet help 1-2873735642241,

  • Niftymack Neville S (@Niftymack) reported

    @Telstra how do you get any support Telstra ! Have been without internet since the 15th January when Telstra disconnected my Cable internet and cannot get NBN until 30th March ! Telstra compliant case raised TIO case also , emails to Andy Penn , to Minister for communications !

  • DanieTreg Danie Tregonning (@DanieTreg) reported

    Hehe. I keep getting slightly aggressive voicemails from Telstra regarding our NBN issue. Nah, I fixed it by closing the account but I wish the departments would talk to each other.

  • tywire Ty Kirby (@tywire) reported

    @Telstra Thanks Stacey! I was on hold for about an hr but had success with getting the issue sorted in the end. Technician was up to it.

  • EmmitVoice Emmit Voice (@EmmitVoice) reported

    @telstra how is it even possible that our new NBN is way slower than our adsl was? Between 9-10pm it is impossible to watch Netflix. But hey at least you’re getting extra money each month now. Worst telecommunications company in Australia.

  • ANZChristianV Christian Venter (@ANZChristianV) reported

    @Telstra @Telstra #telstraoutage #nbnoutage NBN out since 4pm yesterday in our suburb. Still out with not update and now the mobile network is crumbling with the load so can’t work. 😤😡🤬

  • ParzivalPimo Parzival PIMO (@ParzivalPimo) reported

    @jamessfoster @Telstra I was very interested until I saw on Voda network, sadly they barely have any coverage where I am

  • Coldy65958610 Coldy (@Coldy65958610) reported

    @Telstra No I upgraded my package because you guys changed it from 1 terra to 500g now I'm unlimited for $90 a month and it still absent taken effect plus I had to go into the store to do it cause your b.s call center is just a robot now and also when you actually get someone they hang up

  • Candace90150889 Candace (@Candace90150889) reported

    @Telstra the worst online customer service I have ever experienced and impossible to speak to anyone on the phone to get any help. Such a poor excuse for Australia’s biggest tele-communications company!