Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Master-Synaps
(@Master_Synaps) reported
@Telstra Hi, I've been trying for days to contact you via phone and your website with no luck. Last week, because you changed my plan and increased my bill without consultation + other poor service, like this, I cancelled my account. a week later my landline is still operational
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Anthony Muscat 🌈
(@anthonyjmuscat) reported
@Telstra No thanks. No product is Worth dealing with Telstra really horrible customer service and nonstop mistakes I bet I would get like Xbox 360 or something.
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Bruce Morgan
(@FreddoMorgan) reported
@scootersfarm @Rossf93 @JohnDeere This would not mean your Telstra service is working fine though unless you’re living in rare air!!!
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Daniel Waugh
(@DanReckons) reported
@Telstra the MyTelstra app used to be a helpful troubleshooter. Now it keeps insisting I connect with a dodgey messaging service that gives me no answers and no help. What happened?
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Esther Clerehan 😷
(@clerehan) reported
@Telstra @Telstra Hi Greg, you're in the social media team presumably. How about passing this onto someone in tech support who handles #priorityassist rather than "trusting" that it gets sorted out.
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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iDrew
(@AussiemacJ) reported
@sjp123abc @Telstra Everything with #Telstra is unnecessarily difficult. Changing address, fixing constant account errors, online chat not working or not working properly often enough. I’m up to operator #36 in two weeks over account and coverage screw ups with a local @Telstra booster tower !
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Geoffrey Badger
(@greenbadger49) reported
@Telstra There is still a problem with the charges in advance for our new mobile plans, the credits do not make sense as we were billed $204, instead of the “new” monthly amount of $200. Why did our charges increase with no apparent improvement in service provided?
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Maurice Nistico
(@mauricenistico) reported
hey @Telstra , Clients calling our office from their mobile are reporting our phone answers but no one at our end. We pick up and same at our end. Any issues in Port Augusta, South Aust region?
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Daniel friend
(@27Frendy) reported
@Telstra Over 3 hours later and nothing from anyone at your company Super customer service I’ll be leaving