Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky🏄🏼♂️
(@galumay) reported
@dj_blight @GrogsGamut @Telstra I have had clients with a service fault on their NBN and unable to get a service assurance ticket raised after 2 months! For something it takes me 5 minutes to fix. I tell anyone with an NBN fault to just sign up with another provider - quicker to get it fixed by them!!
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John Lutge
(@JohnLutge) reported
@boxcar808 @GrogsGamut @Telstra The TIO said that couldn't do anything for me. They are set up to help a business that loses money from Telco issues in a much differebt way than me. The TIO didn't give a stuff about what happened to me.
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💧DUKE Clyde (HANSARD)CFW9 (Biden-Harris ELECT)💧
(@nobby15) reported
from
Westfield, State of Western Australia
@GrogsGamut @Telstra Which is utterly useless as it can't solve a problem i want solved
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Hawkoseels
(@hawkoseels) reported
4 hours with @Telstra who stuffed up a simple change on my account now havent had internet for that long still on hold with them. Have lost $500 so far today and they saying they will charge to fix their mistake. PICK UP THE PHONE!
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John Lutge
(@JohnLutge) reported
@GrogsGamut @Telstra Sadly the people in Telstra's social media team cannot help.
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Frank Arrow
(@FrankArrow3) reported
@GrogsGamut @Telstra Friend of mine lives in Japan. Says they always have someone answer the phone because it's considered rude to use an automated service.
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duncan w craig
(@duncanwc) reported
from
Sydney, State of New South Wales
@dellvink @GrogsGamut @Telstra I also got a rapid Telstra twitter support wi fi response and service.
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Christian Meier
(@hoser_meier) reported
@Telstra (phone rep) doesn't mention any call out fees at time of booking, and then the text confirmation says I approved it? Nice try, cancelled. Not an internal household IT issue, it's an @NBN_Australia fault. Pay for independent technical advice people, don't get screwed over
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Glenn Hampson
(@GlennHampson) reported
@birdnoises Only if significantly under (more than 50 percent) the average speed indicated in your contract.I nailed Telstra when I moved from Optus for a few months for breach of service contract when they tried to charge me early departure fees.
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John Marcello
(@jmarcello3) reported
@GrogsGamut @Telstra Telstra and companies of similar ilk just don't get it. There's a false ecomony in low cost overseas call centres. Just one contact with local customer service - after days of no resolution - resolved my complaint. This has happened time and time again.