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Telstra Outage Report in Evans Head, Richmond Valley, New South Wales

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Evans Head, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial
    Teri M Official (@TeriMOfficial) reported from Evans Head, New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial
    Teri M Official (@TeriMOfficial) reported from Evans Head, New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • telemeister
    Brett White (@telemeister) reported

    @Telstra About 5 minutes ago. It is the fluctuation that is the problem. In the last 5 minutes it has been 8.67, 138, and 67.

  • trck71
    Mark Donnell (@trck71) reported

    @Telstra So I required help with an issue, use the app as it is 24/7 but clearly it is not as just get referred to closed departments. #nohelptelstra

  • llovedayy
    Loveday (@llovedayy) reported

    @maevans1969 @Telstra I wonder if that's why my @Telstra internet is legitimately horrible today. Getting an average speed of 5mbps when the usual is 100.

  • shanon_p
    Shan (@shanon_p) reported

    And just discovered a @Telstra air network, that as usual, won’t work. Stuck in a log in loop.

  • trck71
    Mark Donnell (@trck71) reported

    @Telstra And please do not apologise for the pathetic service have been hung up in agai

  • Shadesy8
    Shadesy8 (@Shadesy8) reported

    @Telstra is there internet outage, south metro WA. Nothing working...

  • MorpheusBeing
    💧🕯Morpheus #SatanicSewerRat 🦘 (@MorpheusBeing) reported

    @On_Da_Ball3 @JustSaying8888 I have odd technical issues with telstra landline, but always promptly fixed once I get past the overseas gatekeepers who have nfi of the issues.

  • lithium_sc
    Brad (@lithium_sc) reported

    @Telstra The problem seems specific to my home broadband though because watching F1 last night on the same device but tethered to 4G mobile (since I've blown my broadband quota), data usage was as expected, i.e. ~500MB in 90+ minutes.

  • claytonjlee
    Clayton Lee (@claytonjlee) reported

    @Telstra @ggatenby Anto - see my reply to George. There is definitely a problem dialing Telstra Mobile. In addition, my phone (Roseville Chase) dropped to 3G for a while, which seemed better receiving calls. Back on 4G now and it is BROKEN...

  • trck71
    Mark Donnell (@trck71) reported from Adelaide, South Australia

    @Telstra your consultants lie and refuse to help customers #telstralie