Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 03/13/2026 18:00

March 13: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HDoucas Honor Doucas (@HDoucas) reported

    Appalling customer service from Optus. Apparently maintenance was being conducted in Melb Eastern suburbs during March but no communication to customers. Major disruptions to our household when we are working from home. Will be returning to Telstra.

  • Coffeedaveoz David Stewart Freeborn©💉x3 😷 Barnaby Opponent (@Coffeedaveoz) reported

    @jocotoll @OccupyMyGov no good my town but last time I tried was 10 years ago. Hate to say it but Telstra network is the go.

  • wtrspncrr hshshahsh (@wtrspncrr) reported

    we dont hab internet send help plis @Telstra

  • Coppo03411135 Coppo (@Coppo03411135) reported

    @davobridges1 @anoman64 @birdonatwig Same as the NBN the Libs stuffed up. Now Telstra provide the poorly trained repairers (not techs) to NBN under nbn contract. Basically only a complaint to the Ombudsman gets you working after 4 visits

  • jayjdlane Jay Daniel (@jayjdlane) reported

    @Telstra @NBN_Australia okay over a month now with the service down is beyond a joke!! No one can give me any answers. Just fix the damn thing! Geeez. Time to move on to another provider. How’s your service level @AAPTHQ better than Telstra?

  • AnnieLoveArt1 TheArtofWar (@AnnieLoveArt1) reported

    @deejayqf Till mid 90s, we had a very vibrant research sector and employment prospects for the brightest, we had Nokia, Ericsson, Telstra …. Research centers, many lost their jobs when they shut down.

  • rishtandon rishi tandon (@rishtandon) reported

    @Telstra , internet is key commodity in today’s digital work env... It’s been 3 days outage in our area & hampering our work badly. Why CS say v can’t guarantee internet service it’s written in contract ? Why such expensive plan w/o proper service ? Why 3 outage in a year?

  • dylanbailey7591 Dylan Bailey (@dylanbailey7591) reported

    The benestar call centre & occasional on site psychologist (who comes once a month for night shift) are conflated to make it seem like there is more support than there is. Corporate speak designed to obfuscate & gaslight #SpringSt #Telstra

  • DeadSlugg DeadSlugg (@DeadSlugg) reported

    @Hi_im_Georgie @Aussie_BB @NBN_Australia Most of the time ABB has to come out to service poor lines that are left from Telstra's mess

  • sharonclues mrs macleod 🌻🇺🇦🌻 (@sharonclues) reported

    is #Telstra the worst service provider ever ... #RhetoricalQuestion