Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 02/02/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • yngESCO ESCO (@yngESCO) reported

    @Telstra My internet will drop out multiple times a week and its always exactly around 8:50pm, is there a reason for this happening? This is the main issue among other things.

  • DenyseWhelan1 Denyse Whelan.B.Ed.M.Ed. (@DenyseWhelan1) reported

    @Telstra with that kind of a mistake it's pretty bad, I am sure you agree. Today's employee apologised, explained we could pay it out at a lesser figure (we negiotated it down), & fixed the so-called plan change on my phone last week's employee said was not possible. #billshock

  • annschof_ann ann schofield (@annschof_ann) reported

    @delmaclifton @MelanieTait It actually uses the Telstra network. Excellent coverage. I get your point re data but it’s perfect for me. More people should know about it.

  • dod1968 Daniel o’Donoghue (@dod1968) reported

    @MelanieTait @robertcatto The plan is casual, you can drop it down to a $55 plan via the Telstra app or go into a store. 40GB data per month vs 80GB for the plan you are on now.

  • rhianawhitson Rhiana Whitson (@rhianawhitson) reported

    @MelanieTait It piggybacks of Telstra so never any reception issues

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra I have an email saying that they won't disconnect my internet and they'll get in touch with me later. Only took 4 hours to fix what took 7 hours the previous time.

  • DjoranKeil Djoran Keil (@DjoranKeil) reported

    @MelanieTait Telstra are a massive rip-off. I've been trying to convince my mum to switch for years. I literally could've gotten her better service for less money. Roughly $3,500 less over the last 5 years in fact.

  • OTO_LI 💧OTOLI (@OTO_LI) reported

    @MelanieTait @andrew_showell Pretty sure some of the smaller players also run on the Telstra network. I know Aldi does.

  • Asynca A. E. Dooland✒ 📚🏳️‍🌈 (@Asynca) reported

    @annaspargoryan @MelanieTait Telstra is notoriously expensive. If you can go with a carrier that uses the Telstra network, you get a lot of the benefits at half the price.

  • Go_pies2013 C (@Go_pies2013) reported

    @NBN_Australia Get Telstra to turn up with the modem and get the service working rather than keep pushing it back. Order logged early Jan.