Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Cargill 💉💉💉
(@Skepticate) reported
@jonkudelka Have also had it from Services Australia and @medibank. @Telstra gave all my details to some marketing call center in the Philippines so they could call me. So i call back to their number and then the right person is never available.
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Rod Gribble
(@GribbleRC) reported
@IanCocko @Telstra @NBN_Australia Seems to be the tactic …… if it’s not …… Telstra’s “customer service” practices are pushing people to Starlink at a rapid rate.
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Ward Sford
(@Ward_Sford) reported
@Telstra Also my service is data provided by Telstra. All apps are closed. As a techie I have troubleshooted the issue better than most people and I'm telling you, this is a load issue that needs to be fixed.
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ausretrogamer
(@ausretrogamer) reported
@Jodz_R @Telstra @NBN_Australia Oh wow, that’s terrible. The mind boggling thing is, this worked when we left, then we come back 8 months later & now it doesn’t. Perhaps NBN Co should pay for our mobile data :-/
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Erich Schulz
(@ErichSchulz) reported
@Telstra I've already dmd my details (so to can see them if to go to DM me) and was then told to open a help ticket. I'm sorry but requiring customers to open a help ticket to stop spam seems unreachable.
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Alison 😷🐩☯️ 💉💉💉
(@alisonsbread) reported
Does anyone out there have Spintel as their NBN service provider? OR, anyone have any recommendations other than Telstra? Thanks in anticipation!
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Clyve Rose
(@ClyveRose) reported
@Telstra You tech guys are still checking to see if there’s an outage over here.
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Erich Schulz
(@ErichSchulz) reported
@Telstra I've just had a stream of this SMS spam. Please stop. Where is the unsubscribe? It's ridiculous that I'm about to block Telstra for spamming me. Shouldn't be forced to open a help ticket to stop spam. I'm trying to do you a favour. teenagers in the house happy to swap ISP.
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Bree Davis
(@BomberBreeza) reported
@JetstarAirways I have been sitting at Canberra Airport with minimal phone reception - thanks @Telstra - for 3 hours.. I recommend that all people that are planning to fly in the next 6 months think again and don’t.. our airlines are a complete **** show right now
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Ben Roachie
(@benroachie) reported
Hey @Telstra - this will be the 3rd year running your teams have bungled my SMB iPhone pre-order. It continues to be the worst customer experience journey I think I’ve ever had with a company, and I think this year might put me over the line in thinking about switching.