Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 03/12/2026 20:05

March 12: Problems at Telstra

Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Cappy51 Heather🌈Watson (@Cappy51) reported

    @SimonRoyal1 @Telstra I have been dealing with Ticketmaster. Calls go unanswered left messages ignored. They responded promptly to my Tweet tho. Fed up trying to use their system, I told them to cut the crap and email my tix with barcodes. Came thro this a.m. Back to retirement

  • TheNakedFarmers Sophie Love 🎧🎤👩‍🌾 (@TheNakedFarmers) reported

    @Telstra No. I have been down your DM route, Renee and wasted hours on text and phone at your direction and I am not doing that again!

  • Pandah_Prophet Pandah_Personified (@Pandah_Prophet) reported

    @Telstra @XboxGamePass March has been bullshit for Telstra service. Don't charge arms n legs if you're too fkn **** to provide what you promise. Either provide the service or refund my monies! And dont give me the generic response of calling your robots to make my concerns heard. Hear me right NOW!!!!

  • pripykat Kat (@pripykat) reported

    @Telstra @middaysquirter Hello Telstra why won't you reply to me or fix our internet 😬

  • psg_au Peter (@psg_au) reported

    @Telstra FFS TELSTRA, when are you actually going to get your call centres back up and running? The App is a joke, this whole Web service thing is a joke. NBN Left 1.5hrs ago and the DROP OUTS have started AGAIN. Not fixed, please re-open

  • sarbajitpratyus Sarbajit Pattnaik (@sarbajitpratyus) reported

    @Telstra I have already sent 4 times msg and every-time agent says issue resolved. Bt I see a new bill with 900 aud charged and rexplain agn to new agnt.Are you saying you dont have a voice support anymore for existing customers?Because when i call number, get redirected to chat support.

  • 021Bubbles Bubbles 021 (@021Bubbles) reported

    @kayosports_help I am unable to stream kayo in HD on my 2018 Samsung tv. You support team acts like it’s a problem on my end. But it’s you. I have telstra wifi fibre to node connection. 4K Netflix. Super fast internet. It’s YOU. Unsubscribing

  • pripykat Kat (@pripykat) reported

    @Telstra As this is a fault on your end & we confirmed our appointment only to have it cancelled, why are we having to wait for over a week to get our line fixed? The 30gig they added to the smart modem 4g backup doesn't work. Please advise on how we are supposed to use our internet now.

  • ElenaOanaMarti1 Elena Oana Martin⚓💯 (@ElenaOanaMarti1) reported

    @Telstra My name is Elena Martin. My wifi and email account have been compromised. Wifi not working. Strangely, after 3:00 AM on Tuesday the 30th of Match 2021, I have received a twitter message from NSW Police asking if the email account is mine or not. It is mine.

  • KeanEdwards Kean Edwards (@KeanEdwards) reported

    @Telstra I was suppose to have NBN connected on April 12 at my new address. It is now April 30 and still no resolution. I keep getting broken promises. Can anyone at Telstra actually help?