Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (44%)

2. 

   Phone (36%)

3. 

   Wi-fi (8%)

4. 

   E-mail (6%)

5. 

   Total Blackout (3%)

6. 

   TV (3%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• Teri M Official (@TeriMOfficial) reported 28 minutes ago from Evans Head, State of New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• Teri M Official (@TeriMOfficial) reported 43 minutes ago from Evans Head, State of New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 💧 Leigh Bentley (@leighbentley) reported 2 minutes ago

  @sarahvmac I had this problem with ADSL a few years ago. The local 'Telstra pit' was always full of water after rain. I found wireless broadband was a great alternative to fixed line. You need to be near a mobile base station though. #Goodluck

• Emily Duryea (@EmilyDuryea) reported 3 minutes ago

  @Optus We have spent hrs on the phone to Optus who are unable to fix our internet remotely, 2 times in the past 11 days they have told us they will send a technician to our address both times this hasn't happened and we only found out because we contacted Telstra to ask where the

• Narayansmate (@narayansmate) reported 3 minutes ago

  @Telstra Moreover sad to say that 10 years ago, my home phone, internet and two mobiles were Telstra. Now, only this service left with Telstra.

• Nikki Knight (@NikkiKn84443633) reported 5 minutes ago

  @Chrissy13308469 Go into either telstra or optus and find a young person to help

• Matt Gillard 🎄 (@mattgillard) reported 8 minutes ago

  @Telstra Yes. They said nothing they could do. I am a customer of 15+ years and have the price increase 200% is a bit rich.

• Don Eriq (@DonERiQ) reported 9 minutes ago

  @Telstra Yes. I have tried to reach out to Telstra multiple times but your customer service team has not been very helpful. My personal phone isn't detecting the network. I cant make calls, messages or connect the internet. Its not a phone fault because I can connect to wifi.

• Frank (@FrankieJBroph) reported 11 minutes ago

  Is there any other company as bad as @Telstra when it comes to trying to get through to an actual human on the enquiry line? They treat customers like we are their biggest problem rather than their greatest asset. Another John Howard achievement!

• Don Eriq (@DonERiQ) reported 14 minutes ago

  @Telstra As you can see since I gave you the reference number.. i gave it plenty of shots. They just didnt give a ****

• SE Qldr (@seqldr) reported 14 minutes ago

  @DonERiQ @Telstra They’re too damn big and profitable to even care. I couldn’t sleep at night being an employee of Telstra. They promise the world over and over again.

• SAM 🔺(🎩, 🧠,🐉) (@SamGroeller) reported 15 minutes ago

  Hi @Optus, Please fix your ****. Been a customer for 8 years and I still need to be credit checked to upgrade to a new phone & plan? Your servers won't even let a credit check through. Been here for over an hour and made 0 progress. Regards, Soon to be new @Telstra customer!