Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (39%)

2. 

   Phone (38%)

3. 

   E-mail (12%)

4. 

   Wi-fi (6%)

5. 

   Total Blackout (4%)

6. 

   TV (2%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• Teri M Official (@TeriMOfficial) reported 13 minutes ago from Evans Head, State of New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• Teri M Official (@TeriMOfficial) reported 49 minutes ago from Evans Head, State of New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Nearly Normal (@nrmstone) reported 8 minutes ago

  @JustSaying8888 Privatising stuff like the CBA, Telstra and Qantas was such a good idea. Working out really well while we wait for some profits to trickle down. Just checking to see if the shareholders have got enough from Jobkeeper - got some but never enough.

• Scott the Scot (@ScottRhodie) reported 10 minutes ago

  @IAmSimonDell @Telstra This kind of customer service is why people leave companies.

• Josh Kaine (@Kaine_31) reported 10 minutes ago

  Stayed up waiting to order the new iPhone 14 Pro through @telstra . Here I am 10 hours later and I still can’t because apparently I don’t have any services to upgrade. The gold member support hasn’t been any help either

• Brian Humphries (@rocky1622) reported 11 minutes ago from Melbourne, State of Victoria

  Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

• Chris (@ozcjr) reported 11 minutes ago

  @ScottRhodie @Telstra What the absolute ****. Telstra you need to lift your game. Your agents absolutely shouldn’t be engaging with customers this way.

• Scott the Scot (@ScottRhodie) reported 14 minutes ago

  So @Telstra your corporate comms bullshit line of “Telstra needs to update our in market plans to be able to match customer demand” makes no sense around direct debit. Customer DO NOT demand direct debit ever.

• Brian Humphries (@rocky1622) reported 15 minutes ago from Melbourne, State of Victoria

  There’s customer service at Telstra anymore people should not have book

• Cable Brandon (@cable_unplugged) reported 19 minutes ago

  @SwoopLuke Telstra is literally the best coverage, but normally costs more, but also depends where you live, can be just as bad as Optus. You need to find out where your local towers are.

• . (@VasHappeninAu) reported 20 minutes ago

  @Telstra Nothing yet Vicky, still getting the same issue. Again talking to an agent on live chat.

• Rae Bassett (@raejada) reported 22 minutes ago

  Thought I’d wait until the @Telstra IPhone 14 shitstorm was over to order. Sadly it still doesn’t work! The ID form is broken. Honestly. I’ve been an existing customer for years. Why is this so hard!