Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ash ☁️
(@ashkbne) reported
hi @telstra, someone was meant to call me weeks ago about my bill enquiry. it's been more than 24-48 hours. now I'm about to be billed for a phone you guys have stuffed up on my account. I need someone to CALL me today to fix this, not just send me messages....
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Barry
(@Barry71744363) reported
**** Telstra…
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reubennnn 🏌️
(@zychho) reported
@Telstra @fuckgoldd damn bruh why can’t the twitter team just run the whole store like they’re all chill af and then u call up and get put on hold for an hour just for some freak that does nothing
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Brett Schewitz
(@SchweppsRocka) reported
@Telstra And to actually trust me as a loyal customer when I say that it’s unusual that for the first time in 9 years that I’ve run out of data so there clearly must be an issue.
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Wayne Burgoyne
(@burgys) reported
Resorting to Twitter again to get attention from @telstra. Now I’m told there is no move order in place. Although they sent the hardware they don’t have a connection for me. How is this possible? @andy_penn fix your bloody company. 1/2
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Wayne Burgoyne
(@burgys) reported
@Telstra @andy_penn this is on top of you disconnecting me on 1 January instead of 17 January then taking four days to fix it. #worldsworstcompany
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Mel Graham 🤘
(@mellovesmusicau) reported
@SchweppsRocka @Telstra I had same issue. Lodged a complaint & threatened ombudsman before anyone took action. Happily not their customer anymore. Good luck!
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Hector_ingame 🎮
(@IngameHector) reported
@Mr_Wolf_15G Would it be better for you to not buy games and keep GamePass or cancel GamePass and just buy the games you want to play? For me I am paying off my Series X through Telstra so I get GPU regardless. While I am studying I don't have an income so I budgeted to get all my (1/2)
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Bill
(@bojoku_66) reported
@Phyjam @ConsulateKoT I got an urgent message from an old Tongan friend trying to manage from Vanuatu. His contact in Tonga had only a DVB modem. I was able to give him some contacts from Telstra and SES (couldn't find my Speedcast contacts) to try to find a DVB network to join.
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roam
(@RoamRideShare) reported
@BarringtonCoast @Telstra So how many social media posts, fault reports, days with no service etc does it take for @Telstra to action a fault? We heavily rely on the phone service for our work and have had to divert divert the phone to a VoIP service - more reliable service and support.