Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Telstra
Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pat D
(@Patkd3) reported
@Telstra They ensured I’d be able to get a discounted offer. Had me change plans now I’m paying more for less data and they refuse to help.
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Adam Macrae
(@tyrone_macrae) reported
@Telstra Thanks Tom. Hopefully decent service is restored soon.
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David Brown
(@db0984) reported
@Telstra Happy to help and going to resolve are two different conversations @Telstra - Lauren For a silver member with 10 years tenure with Telstra it's a big difference. I'm trying to organise a chat message however I would like to give you all the information and not 20% of it
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David Brown
(@db0984) reported
@Telstra And in private chat @Telstra would rather blame the customer rather than right it's wrongs.
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Iia Dre
(@liaopinion) reported
@PaulFletcherMP @couriermail Telstra's latest update = fixed by sometime next week. Let's see if any elderly person dies during that time coz they didn't have access to phone to call for help in emergency. No response/care from anyone. 3rd world stuff.
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra And your DM response was to lie, there is no ongoing maintenance. I have been dealing with you and the TIO for 6 months. Even at the maximum speed I cannot use anywhere close to my previously limited download so why are you charging extra for what I can never use?
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Nudge
(@comEtweet) reported
What the proverbial **** @Telstra ? Why is it that everytime we have high winds in Melbourne we have Internet connection issues???? And maybe if you brain surgeons sent network status updates via SMS to us poor victims, Teleperformance wouldn’t get slammed by high call volumes.
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Cals curious mind
(@CalCurious) reported
@Telstra This is a problem bigger than Telstra, however Telstra has a huge responsibility due to the commercial hardball played during the NBN development and procurement stage.
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Sarah
(@sarahgirlwonder) reported
@RoryBurnside That’s so annoying. Our internet was really bad last Saturday. We complained to Telstra so they credited us $360!! And sent a new modem!
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Dan Cass 💉👍
(@DanJCass) reported
Hey @Telstra, it me again. Hope you're well. You are the primary carrier for our mobiles, which are not working. Our carrier can't get your tech people to respond to their requests. Any chance some Tweets like this would encourage your people to be more helpful?