Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 03/31/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Donjocole1 hendson_mela (@Donjocole1) reported

    @emmakb @Telstra I strongly recommend Switchtechz on Instagram he was able to fix my account within a minute

  • david_vacy David Williams (@david_vacy) reported

    @KFMLC947 @Telstra Telstra have huge public relation problem

  • telemeister Brett White (@telemeister) reported

    More trouble with @Telstra speeds at 5% the usual & has now booster has stopped working. Tech support a waste of time & I got berated by case manager for complaining to #TIO….sent letter to executive responsible for service who hasn’t bothered to respond. This is insane!

  • dudsj Dudley PSJ (@dudsj) reported

    @Telstra Never

  • thisismywww Daniel Porter (@thisismywww) reported

    @redambition I had a number of issues with them on cable. A 100/4 service of a night, I was getting about 5/.2. It took them 3 months to admit congestion. Moved to Telstra at that point (cable), then nbn Aussie.. not sure if there is congestion on NBN service..

  • paulafletcher11 Paula Fletcher (@paulafletcher11) reported

    @Telstra Yes and have called Telstra on numerous occasions. Get told there is no issue. We live in a rural area and its really common but Telstra just deny it. Over it really

  • LindaMSmith6 Linda M Smith (@LindaMSmith6) reported

    @Telstra It’s not applied when l buy the credit. It takes a moment to differentiate between telephone & wifi recharge. It’s not clear to the data service I’ve got a dongle wifi.

  • madamjojo84 Joanna Hotton (@madamjojo84) reported

    @Telstra Hoping the problem will be fixed by either new modem or NBN engineer but data use will be high in the mean time.

  • zeestrike_ zeestrike_ (@zeestrike_) reported

    @Telstra Probably around a week now. Should I call customer support and get this checked out by tech? 😭

  • david_vacy David Williams (@david_vacy) reported

    @SourdoughBaker @Telstra Yes they have a poor culture. Not my 1st time problem. I even have a telstra cable in my farm. Even reporting a fault where it would be damaged was a massive effort.