Telstra outages and service status in Evans Head, New South Wales

Problems in the last 24 hours in Evans Head, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Evans Head, New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• 
  Teri M Official (@TeriMOfficial) reported 15 minutes ago from Evans Head, New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• 
  Teri M Official (@TeriMOfficial) reported 59 minutes ago from Evans Head, New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarketsCombined (@MarketsCombined) reported 59 seconds ago

  @Telstra Well, all day of waiting and nothing. No real help. Really annoying.

• 
  John (@jai_music) reported 2 minutes ago

  @Telstra As suspected there are no interruptions according to Telstra so why are we all experiencing issues in my street…..?

• 
  Lynsweet5 (@Lynsweet51) reported 2 minutes ago

  Is there a telstra problem in nth suburbs of Melbourne this morning, phone keeps dropping out.

• 
  xNoRetreatx (@no_retreatx) reported 4 minutes ago

  @Telstra No internet service AGAIN, in Sydney metro and 60 mins wait-time for support. !!! #Telstra is appalling. Worse than ever. 🖕I'm paying top dollar for 3rd World internet speeds. 💩💩💩💩💩💩💩💩 @TelstraSupport @Telstra_news

• 
  Jules Ivanic (@guizmaii) reported 9 minutes ago

  How do I compare? I have 2 sim cards. One from @Telstra with a $30/m 30GB data plan just for my mobile modem. One from @Optus, pre-paid plan for my everyday phone. I compare each network both on my phone and on my Mac connected to my Nighthawk M5 Then I just run @Speedtest

• 
  WhitehorseMusic (@StringsHub) reported 9 minutes ago

  Seems the only way to get some progress is publishing our issues here? Nbn order 15th November completed. Telstra phone and internet still not working 6th December.

• 
  ich bin da Evil One (@dmccann65) reported 9 minutes ago

  @Telstra_news I live in suburban Adelaide. I get 1 bar of 5G reception and my home internet gives me 18Mbps download and 4Mbps upload on FTTN. You’re making it very hard to remain a Telstra customer.

• 
  Tarantosaurus | (@Tarantosaurus) reported 11 minutes ago

  @deeplongstop @Telstra I find ringing up the office helps, instead of tagging on twitter posts. Local MP's are there for a reason. They solved my Centrelink issues many years ago.

• 
  John (@jai_music) reported 13 minutes ago

  @Telstra It has been happening for 3 days now since we saw a Telstra van down the road 3 days ago. Ps neighbours in the same boat since

• 
  instagorgs (@instagorgs) reported 14 minutes ago

  @Telstra We have heard nothing back from support since this last update. Called them today to be run around in circles again. We have raised a formal complaint and unfortunately will be following up with the ombudsman too