Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 01/13/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • winson_lam Winson Lam (@winson_lam) reported

    @Telstra I have had two orders for Telstra Velocity cancelled without notice. The first time "system glitch" second time is inexplicable. Both times I've been on the phone for 4+ hours including sales and support. 0/5. I just want my internet connected.

  • humbleminion Greg (@humbleminion) reported

    So in the latest ***********, @NBN_Australia continue to lie on their rollout map about my property being NBN-ready, and @Telstra read it and (despite me warning in advance that they should not do this) turned off the copper so ADSL doesn't work any more. FFS.

  • Bianca_73 ® ® (@Bianca_73) reported

    Hey @Telstra, your nbn person has 1 min left to arrive and come fix nbn. Took afternoon off and nobody here! Without internet for over a week now! To say I am very unhappy is an understatement

  • Darththorn97 Darththorn (@Darththorn97) reported

    We haven’t had any reception since last night @Telstra. How long will this outage last?

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn Fix my nbn service that you broke on 19 Dec @Telstra hopeless

  • cloxic claire (@cloxic) reported

    yo do i have any internet friends that work at telstra head office, sensis or tabcorp? DMs open help meeee pls

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn @telstra 2 months without nbn cause Telstra don’t now how to fix - get it fixed. Why should I wait till 5th ofMarch for technician when it’s been broken since 19 Dec

  • Elyte96 Sith Elyte🕸 (@Elyte96) reported

    @Telstra Yeah right so I have to wait a week for a new modem to come in the mail while still putting up with this stupidly high latency just for it not to fix the issue because I already have a second modem to test, and what do you it isn’t the issue

  • Elyte96 Sith Elyte🕸 (@Elyte96) reported

    my brother was on the phone with @telstra and this is the second time they literally didnt fix **** with our internet

  • KritKitney KRiKiT 💉💉 (@KritKitney) reported

    ******** is wrong with the internet in WA at the moment? @Telstra says it’s not them but why are so many businesses and homes having issues? #NBN #Telstra #internetshutdown