Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 03/24/2026 08:20

March 24: Problems at Telstra

Telstra is having issues since 06:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Eelsftw Eels (@Eelsftw) reported

    @Telstra @Kenynyn please help i want this guy to play ffxiv with me but it doesnt work and all i can do with this guy is hear him cry about how bad raft is and watch him play tft which is lol riot game

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra Comment for ********* support

  • PrivDexii DexiiPriv (@PrivDexii) reported

    @Optus **** YOU AND YOUR ****** *** WIFI GO ******* FIX YOUR WIFI INSTEAD OF BATHING IN MONEY ALREADY TELSTRA ANZ AND MILLIONS OF OTHER WIFI COMPANIES ARE BETTER THAN YOU

  • beauzla Beau Zlatkovic (@beauzla) reported

    @Telstra Thanks Laura, I heard back from @SpotifyCares in the meantime and they provided advice that the issue was resolved, and asked me to log out of Spotify, restart my phone and log back in to Spotify. It worked and I can access songs in playlists now.

  • yewkuh Yuka 🥀 (@yewkuh) reported

    @Telstra like if telstra is bad

  • MelbPTUser PT User (@MelbPTUser) reported

    @wyvernsrose @michellepitman @JulianBurnside Local sim* Also the delays in receiving 2 factor authentication messages happens to my immediate family and friends all the time, these are people with Telstra, Optus, TPG, etc. Never been an issue with me, since I just put in the answer to the secret question immediately

  • muddasar_ishaq Muddasar Ishaq (@muddasar_ishaq) reported

    @startrack @Telstra The worst courier service I have ever used NEVER AGAIN! My consigment was shipped on 3 of Decemberstill not received was sent and star track do not know where it is!!! A complaint has been filed with the postal Ombudsman. USELESS COURIER SERVICE!!

  • jxeeno ken tsang (@jxeeno) reported

    something is really broken with 4G to 3G handover with a particular Telstra Wholesale MVNO all my incoming and outgoing calls are being dropped instantly

  • paulbrown73au Paul Brown (@paulbrown73au) reported

    @Telstra Just curious if there is an issue with bigpond email?

  • JessDeC18 Jessica De Conno (@JessDeC18) reported

    @Telstra I can be right next to it and it doesn’t work. My husband is a few rooms away. Should we get a new modem? Or something to boost the signal?