Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 03/31/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kelliejustine Kellie (@kelliejustine) reported

    @Telstra I’ve tried to get this fixed multiple times. When they look into it I get a) told that it’s my iPhone that’s the problem or told that it’s an iPhone problem (as my whole family are iPhone users and have the same issues), or b) get fobbed off to a “backend” team who never respond.

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    Telstra has to have the worst service. Getting the flick tomorrow... with great pleasure @telstra

  • KysheraDuskhall Monique Toth (@KysheraDuskhall) reported

    @Peter_Fox59 Not just without a digital device, a non expensive up to date smartphone, or how dare they, a dumb phone. My Telstra T85 takes ten torturous minutes and three tries to work with the service NSW app. I use the pen and paper instead when I can.

  • jurassicfart_ (っ◔◡◔)っ ♥ Aimbot ♥ (@jurassicfart_) reported

    Legit been trying to liaise with @Telstra for 18 days because they have completely screwed our NBN order and won’t take accountability and fix it 🤙🏻

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @BeachGirlJan @Telstra I am only with telstra because here on the west coast of TAS it's the one that works best, Optus sucks **** (they sign you up to recieve dodgy texts then charge you for it and it chews up credit)

  • mnurkic Bela Lugosi’s dad (@mnurkic) reported

    @Picketer Hey Tim, quick tip: no need to let Telstra know when you move a mobile phone. Might save you some time in future! (Good luck with updating the service address)

  • biggles737 Andrew Caldow (@biggles737) reported

    @Telstra Terrible Evie. They are of no help. Being of a different nationality, they can’t understand my problem.

  • munsieanne Anne Munsie (@munsieanne) reported

    Any thoughts of ‘gift’ like last ‘lock-down’ @Telstra of assistance with ‘data’ / ‘broadband’?? Just asking!!

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @Telstra You don't need to. I have no problem with you guys

  • biggles737 Andrew Caldow (@biggles737) reported

    @Telstra Hi. My auto recharge didn’t work for some reason. I was told I had to manually recharge which I did. In the process I lost all my saved data. Now data is not working at all. I only have voice and messaging services. Any assistance much appreciated please.