Telstra outages and service status in Evans Head, New South Wales

Problems in the last 24 hours in Evans Head, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Evans Head, New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• 
  Teri M Official (@TeriMOfficial) reported 25 minutes ago from Evans Head, New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• 
  Teri M Official (@TeriMOfficial) reported 49 minutes ago from Evans Head, New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  notonlyacocky (@hasselljpb) reported 1 minute ago

  I had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!

• 
  Mick P (@cimatesrv) reported 1 minute ago

  @Telstra every other service provider I use was able to give my bills for the past 3 years. You on the other hand seem to find rhe request really difficult and can't do it. Why am I not surprised. Absolute embarrassment to the nation.

• 
  AussiEx.au (@aussiExau) reported 7 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  zero🦭 (@ovrdosedeluzion) reported 8 minutes ago

  i hate telsyra i hate telstra i hate telstra i hate telstra i just wanna watch ******* youtube **** you

• 
  TheGrassman (@TheGrassmanVT) reported 13 minutes ago

  @Telstra My Dearest Matthew, Thank you for reaching out to my tweet of frustration and anger, i would like to first apologize for calling Telstra a nerd. while i did not expect a response i will gladly reply with the status of my network.

• 
  Doogie 🇦🇺 🛎 🏉 (@Glennjh) reported 14 minutes ago

  @scrumblebum1 @Telstra Yeah same. They're ****. I worked with Telstra Mobilenet 27 years ago. In 27 years they still dont have it right.

• 
  Boothy (@184WB) reported 15 minutes ago

  @walsh_mindy Telstra is abysmal, phone service quality and reliability, customer service, and charges.

• 
  Jimbo Jones (@JimboJones2025) reported 18 minutes ago

  @Telstra How about you fix your connection as well. Biggest Australian telco and still having network issues. What crap are you

• 
  yeah yeah its anne (@annabell_JG) reported 18 minutes ago

  @Telstra prices of plans going up but half the time you loose reception go shopping in supermarkets/train locations reception gone we pay top dollars and get horrible service if complain told oh its difficult indoors! Interesting how lower income countries have better reception!

• 
  Peter (@Peter81945442) reported 20 minutes ago

  @ALDIMobileAU If you start using ALDImobile you can never leave. I have been trying to port my phone number to Telstra but they refuse