Telstra outages and service status in Evans Head, New South Wales

Problems in the last 24 hours in Evans Head, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Evans Head, New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• 
  Teri M Official (@TeriMOfficial) reported 14 minutes ago from Evans Head, New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• 
  Teri M Official (@TeriMOfficial) reported 17 minutes ago from Evans Head, New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sue hodges (@suehodges61) reported 3 minutes ago

  @Telstra That’s not good enough: sorry. That’s just an excuse. What about remote and regional people? Even the ATO can authenticate in person. I’ll make a complaint to the Ombudsman today.

• 
  Suey (@sueytweets) reported 12 minutes ago

  @Mr_Fanta_Pants @Telstra Get Boost Prepaid Mobile. Same network at $300 a year

• 
  yeah yeah its anne (@annabell_JG) reported 13 minutes ago

  @Telstra why does overtime telstra app updates on my mobile suddenly I have to change all my login details passkey etc. This is very frustrating @telstra

• 
  helter skelter (@helterskelter25) reported 13 minutes ago

  @Telstra @Telstra_news is it to hard to have mobile phone coverage in Kirrawee ! It’s absolutely woeful ! We live in a first world country with a forth world mobile network - one bar of 4G is not a flex Telstra !

• 
  sue hodges (@suehodges61) reported 17 minutes ago

  @Telstra Complaint lodged with the Ombudsman. I don’t think Telstra is complaint with accessibility regulations (which is based on my work business’s wok with these regulations). I have sent screenshots of this interaction to the Ombudsman.

• 
  Paul Clausen (@PaulClausen) reported 18 minutes ago

  @sinkas2 @Telstra Tried aldi? It’s Telstra network

• 
  Jackson To (@jacksonto888) reported 18 minutes ago

  @EFTM “Good time to bury bad news moment” kind of timing. Does it mean Telstra didn’t have the money before to improve services in prior years due to technology changes?

• 
  ✨ kp ✨ (@tinyspeckofkel) reported 19 minutes ago

  Hang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?

• 
  Aussie Diana S 🇦🇺 (@DFactualists) reported 21 minutes ago

  Bloody @Telstra again!! Click to open My Telstra app won't work again all the bs name dob pw us ffs! Imagine some old person having this trouble every few weeks.

• 
  Hydra Boom (@HydraBoom) reported 22 minutes ago

  @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.