Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (41%)

2. 

   Phone (36%)

3. 

   Wi-fi (9%)

4. 

   E-mail (8%)

5. 

   Total Blackout (4%)

6. 

   TV (2%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• Teri M Official (@TeriMOfficial) reported 17 minutes ago from Evans Head, State of New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• Teri M Official (@TeriMOfficial) reported 48 minutes ago from Evans Head, State of New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• curious skeptic (@SeppeltDon) reported 3 minutes ago

  @AnthCondon Also low risk environments have been mandated - eg non customer facing office staff in NSW govt; Telstra, etc. low risk because they 80% WFH.

• blakandblack (@blakandblack) reported 4 minutes ago

  @CMcAddiction @Telstra That’s a bit rough … most of the people who ring me up to abuse me say the scam callers have Indian accents, which raises a number of issues about where Telstra bases its call centres.

• AdrianBeGood🇨🇦🇷🇴🇦🇺 (@PROUDJAYSFAN) reported 5 minutes ago

  @thatreviewplace Oh ****, if he knew that Telstra has only one customer service centre out Australia and it’s not Bhutan, it’s the Philippines. What a dope the scammer was

• Lee Williamson 🇦🇺🌸 (@tigerwilli85) reported 5 minutes ago

  @thatreviewplace I had the same. I asked him how someone could be using my internet as I only have my phone. He was stumped when I said ‘but I’m with Optus’. He replied ‘I know’. Idiot, I’m with Telstra and have full NBN service. It’s good to confuse them haha

• Blue»Tweety«Bird (@Tweetn2You) reported 5 minutes ago

  @Scamwatch_gov @ACCCgovau What's with all these incessant scam texts from Telstra mobile numbers? It may be coincidental: but, I have only started receiving these texts soon after dealing with Telstra support & receiving telemarketer call from someone with similar voice etc.

• SwoopdyDoo - BOOSTED 💉 (@WhoopdyD) reported 6 minutes ago

  @OmarjSakr Thank the carriers for letting this happen. Apparently no incentive for them to crack down on it. @telstra I’m particularly looking at you.

• Isabella 🌸 (@thatreviewplace) reported 6 minutes ago

  @Telstra Thanks Telstra. PSA: For the record they ask you to down load an app called "anydesk". (Or other apps) Basically it will allow them to remote into your computer and essentially key log your passwords, bank accounts etc....

• Leela st albon (@albon_st) reported 6 minutes ago

  @TaodeHaas @Telstra Write a letter to the idiot CEO Andrew Pan, the only way

• Jess Clarke (@Jess_Clarke) reported 7 minutes ago

  is Telstra worth the 20 extra dollars I would have to spend over Optus? its finally time to ditch Vodafone because I can't take calls without dropouts or go adventuring with service.

• Mick J Harrop Esq. (@mjimh1976) reported 9 minutes ago

  @Telstra no internet service in almost all northern suburbs of Perth. How do I know? My friend who use Optus, IInet, even Dodo have all had comms to advise this! Good old @Telstra don’t even know themselves based on the tweets I’m seeing hahah