Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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flying shiny toaster ☘️🎗
(@deanprocter) reported
.@telstra this situation has been ongoing for 10 weeks without any attempt at resolution from telstra. I would appreciate some action immediately.
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flying shiny toaster ☘️🎗
(@deanprocter) reported
So @Telstra after id etc 13 minutes on hold @Telstra hung up on us. How do you explain this? This is not solving the issue. This is not mitigating the ongoing losses and suffering. The account holder is also a carer of a person with a medical disability. Now at 50th interaction
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joe_blogswa Bourgeois-Dilettante NSFW Sewer Rat
(@joeblog59718826) reported
@spillthepearl yep best if you do al your dealings with jsp via email then you have a record i dont answer there calls get away with it as im rural and telstra are crap here
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flying shiny toaster ☘️🎗
(@deanprocter) reported
.@Telstra do you have an app for 'Telstra disconnected my phone and internet and supplied the lines to another customer without reference to me'? If you do share the link, if not put a real person on the line.
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flying shiny toaster ☘️🎗
(@deanprocter) reported
Hey @MFWitches can you give this elderly lady a hand with @telstra? see my timeline. They disconnected her service 10 weeks ago and gave her NBN and phone line to another customer. She cares for a disabled person and runs the community theatre. telstra has been very bad.
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flying shiny toaster ☘️🎗
(@deanprocter) reported
.@telstra How long does it take to DM me with a contact number that isn't an Indian call centre trying to sell services, not resolve a theft issue?
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flying shiny toaster ☘️🎗
(@deanprocter) reported
@Telstra As I have stated before. Link is for access to my twitter. Telstra needs access to the eldely customers you disconnected. I am willing to loan them my phone to call you. Are you refusing to give them a number to call a person with seniority to resolve the issue and mitigate loss?
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Screaming Violet
(@VioletScreaming) reported
@Telstra what the hell do I have to do to speak to someone? I keep getting told to use the self service tools and get hung up on when all I need is to speak to a bloody person
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flying shiny toaster ☘️🎗
(@deanprocter) reported
@Telstra 9 minutes and 30 seconds and not connected to anyone who can resolve the issue. The music on hold is atrocious @Telstra
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flying shiny toaster ☘️🎗
(@deanprocter) reported
@Telstra @Twitter .@telstra this incident affects a whole community. This number is a long established account and the number is also the only contact number for a well established and regarded communtiy theatre group which is incapable of operating without the number and the service.