Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 12/28/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kire4scf Kire4scf (@kire4scf) reported

    @Telstra You are a bunch of crooks, you charged me double for over 6 months. And now you want pre paid contracts?? WTF

  • saymenameagain Muppet (@saymenameagain) reported

    @Telstra After our trip to the Telstra store 50 k’s away we finally got it sorted. It would be nice to get some sort of acknowledgement of Telstra for The inconvenience and lost time trying to sort out a problem only defined it was caused by Telstra. Still looking for a case number

  • peterw peter (@peterw) reported

    @tuppaware @VodafoneAU @Telstra Same problem. Website says not available and I’d rather switch to Vodafone given I’ve had no issues with my phone plan.

  • acIIive 💧live #proudsewerrat 💉 💉 (@acIIive) reported

    @SueDuke1 @AusNetServices Telstra might be able to help here, I’m not sure if you have range now but I have had almost all of the day seem the local Telstra guy hooked up a generator to the tower to keep here rolling for the day

  • Bunnyman72 Scott Hobday (@Bunnyman72) reported

    @Telstra our Internet at 0 Postcode 2360 is terrible this afternoon. Neighbours having similar issues yet Telstra Outages says there’s no issue

  • SilvCostanzo Silvana Costanzo (@SilvCostanzo) reported

    @Telstra Can someone please contact me. I kept getting told different stories. One, the issue cause by the outage, the issue on my end and a technician will come out, then an sms to say that issue due to outage, and now I’m told issue on my end. Which is it? No internet, no landline.

  • LightKnightAceT LightKnight (@LightKnightAceT) reported

    Why's it take so long to set up a new phone?????????? ****** telstra man. They put me onto the support desk for some ****** reason... I don't know why. I'm just putting a new SIM in an old phone wtf

  • peterw peter (@peterw) reported

    @Telstra It’s all good. I’ve been down that path before and it was no help.

  • __MicMic__ Michele ❀☆ ◕ ‿ ◕ ☆❀ (@__MicMic__) reported

    @Telstra If he’s stupid enough to send his bill to other people His details should be exposed. Hope he gets hacked.

  • jaci_wiley Jaci (@jaci_wiley) reported

    @Telstra Glenn, that would be a great idea if I could open the app but I'm lucky to get any access to the mobile network. The Internet is still unavailable because the power is still down. No access to phone or internet except intermittently.