Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 03/04/2026 21:35

March 04: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • clairebennett38 Mummy Bennett (@clairebennett38) reported

    @Telstra I have sent a DM. But, to be honest, I'm not holding out much hope. 3 hours on Friday and 3 hours today and the issue still hasn't been resolved!

  • KathrynDunne7 Kathryn Dunne (@KathrynDunne7) reported

    @Telstra West Haldon 4359. We would love to change providers but unfortunately y’all are the only damn option

  • KathrynDunne7 Kathryn Dunne (@KathrynDunne7) reported

    @Telstra how can you justify your terrible reception? Even after paying for a reception booster to be able to get sketchy, unreliable reception it is getting steadily worse! My worse nightmare is having an accident and knowing I will not be able to call for help. Do better. Now.

  • rgennai Robert (@rgennai) reported

    @Telstra @NBN_Australia When I reported it the service was already down by well over an hour. I think 1 hour of downtime is time enough to declare as such on your outage page. Yes I did get an estimated restoration date .... June 22nd !!!!

  • centminmod George Liu (@centminmod) reported

    @Mrwhosetheboss In Australia, I still can't get 5G service. I'm literally 800m away from 5G service area with Telstra Australia and 500m away from 5G service area with Vodafone Australia. One day 5G!

  • jlynch73 John Lynch (@jlynch73) reported

    @Telstra @Telstra PLEASE SORT THIS ISSUE OUT NOW. 10 WEEKS IS RIDICULOUS #Telstra

  • BromadMusic Bromad (@BromadMusic) reported

    also not tagging Telstra because they're a terrible internet provider that outsource all their tech support :)

  • obhfrog Glen Brayshaw (@obhfrog) reported

    @Telstra Yep, seams fine. I’ll give the link a go, but the text message sounds exactly the same as the scam phone calls saying there’s a problem with your internet.

  • AEddy6087 Eddy (Not a lot going on at the moment) (@AEddy6087) reported

    Four phonecalls to @telstra about my internet dropping out 30 times a day and they still refuse to help me. God i hate having to talk to the Ombudsmen but they have left me no choice.

  • drsplot Dr Splot (@drsplot) reported

    @Suki_FNQ @abcnews Great idea! Maybe we could also unprivatise Telstra while we're at it, and put a stop to all of the phone scammers on the network.