Telstra outages and service status in Evans Head, New South Wales

Problems in the last 24 hours in Evans Head, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Evans Head, New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• 
  Teri M Official (@TeriMOfficial) reported 12 minutes ago from Evans Head, New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• 
  Teri M Official (@TeriMOfficial) reported 52 minutes ago from Evans Head, New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paradoxa (@Paradoxa18) reported 4 minutes ago

  @Telstra Please Phone out May 30 only back a few days before out again It's a known issue

• 
  Andrea J (@AndreaJ_Oz) reported 8 minutes ago

  @Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.

• 
  Deeeezy (@Deeeeeezzy) reported 9 minutes ago

  I wouldn’t invest in Telstra. - $300M in growth just from increasing their mobile pricing on Post-Paid and Pre-Paid. - 11% pay rise for the CEO. - Loss of 30K mobile customers. Essentially they are lifting consumer pricing as a way to offset poor growth. Way too pricy.

• 
  Wal (@wally_waldo83) reported 13 minutes ago

  @FinancialReview This is classic regulatory free riding. Why would anyone pay Telstra prices or why would Telstra keep investing billions in regional coverage if customers can buy the cheapest network then use Telstra whenever theirs fails? Emergency roaming makes sense. Forcing the company that built the better network to subsidise competitors who didn’t is how you eventually end up with nobody investing in the better network.

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 16 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Can you also explain the photo information? Thank you.

• 
  antqld (@antqldbwog) reported 19 minutes ago

  @EVERALDATLARGE He sold everything off Commonwealth’s property portfolio, Commonwealth Bank, Telstra, 167 tonnes of gold at 7% of what it’s worth today and failed to pay the public service superannuation leaving behind a $96 billion liability.

• 
  Tas_Devil (@SarinaSkib70634) reported 20 minutes ago

  @JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.

• 
  Kråke (@Kroke14) reported 21 minutes ago

  @7NewsSydney Great now she'll offshore even more Telstra workers under the guise of AI adoption so she can recoup some money for herself. Worst Telstra CEO ever..

• 
  Mat (@Phantomwolf319) reported 22 minutes ago

  @slinkjej @25YearsAgoLive Eh. Other than that. I don’t think Howard has much of a chance much longer. He’s getting WAY too long in the tooth for me since the Telstra sale which was stupid. Here’s hoping this isn’t a repeating incident no less

• 
  Lombok (@Phildecynic) reported 22 minutes ago

  Telstra chief executive Vicki Brady took home $6.8 million last year – an 11 per cent increase, despite a fall in revenue at Australia’s largest telecommunications company in the year leading up to its disastrous nationwide outage last month. (AFR)