Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (47%)

2. 

   Phone (33%)

3. 

   Wi-fi (10%)

4. 

   E-mail (5%)

5. 

   TV (3%)

6. 

   Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• Teri M Official (@TeriMOfficial) reported 26 minutes ago from Evans Head, State of New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

• Teri M Official (@TeriMOfficial) reported 50 minutes ago from Evans Head, State of New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• They're Gunna Kill Us (@TheyreGunnaPod) reported 2 minutes ago

  At least I was able to say to the nice Telstra and NBN people, "Thank you, you've made it much worse." I hope they feel bad. I hope they're single mothers with back problems. ******* concentration camp guards of the 21st century.

• insydney (@insydney) reported 2 minutes ago

  @Telstra Struggling consumers Did these consumers identify themselves as struggling before taking a contract with Telstra? Telstra has a bad name for not treating their customers well. I’ve worked for Telstra and know they are careful.

• Vlad Lasky (@VladLasky) reported 5 minutes ago

  .@Telstra for at least a few weeks there has been a 4G outage in the Sydney underground rail tunnel between Bondi Junction and Woollahra. Please perform the required repairs.

• Brett Doyle (@BrettD08) reported 6 minutes ago

  @Telstra No the buy now link just sends me to the broken page I posted above

• Joshua McKinnon (@corduroy) reported 7 minutes ago

  @GeoffreyHuntley Why all three? For areas where only one has coverage? What do you find with that? I've been testing coverage in the bush of the Blue Mountains with an Optus and Telstra service in my phone. It's very, very rare to have one and not the other.

• Dean Court (@deancourt) reported 10 minutes ago

  .@Telstra Probably the worst customer service I have ever had the misfortune to experience. Virtually impossible to get hold of a real person unless you want to suffer through the chat function and get fobbed off every time without fail.

• Billybob52 (@Billybob526) reported 10 minutes ago

  @Telstra Again its been proved that Telstra has zero customer service. Now its going to be fined millions for harassing the vulnerable as well.

• Fight For Freedom (@alive_347) reported 16 minutes ago

  @abcnews Why on earth would you continue to be connected with Telstra given their ongoing track record of failures, blackouts and lack of ethical behaviour. Will never change, there are better options out there.

• MITUS (@thatMITUSbloke) reported 18 minutes ago

  Oh and I've been hung up on 3 times while attempting to challenge it. @Telstra this is why I'll never come back. You have the best coverage but the worst customer service.

• Ron Issko (@TheCoachRonnie) reported 25 minutes ago

  @Telstra wondering if any employees at Telstra has gone through the most inefficient chat process to solve a query for a customer. I am told you dont have the facility to talk. A phone company that is unable to talk to its customers is astonishing & ridiculous