Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (41%)

2. 

   Phone (38%)

3. 

   Wi-fi (10%)

4. 

   E-mail (5%)

5. 

   Total Blackout (3%)

6. 

   TV (3%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• Teri M Official (@TeriMOfficial) reported 35 minutes ago from Evans Head, State of New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

• Teri M Official (@TeriMOfficial) reported 48 minutes ago from Evans Head, State of New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• JayemH (@JackieHeg) reported 37 seconds ago

  @lee_manwaring That's infuriating! I'm with Vodafone and don't have any problems but some of my neighbours with Telstra do. They sometimes have to go into their carport to take a call! Crazy.

• Stu Murch (@waastudio) reported a minute ago

  @Telstra Just shy of an hour on hold, no answer. @Telstra your call centre hold times might not be like this if you actually offered customer support during the weekend! I’ll say it again, for such a huge organisation, your customer support is beyond appalling.

• Kay Lam-MacLeod (@Idealaw) reported a minute ago

  @kliplet My problem is Optus 4G isn’t available here and Telstra 4G is $75 for 200GB, plus $400-800 for the device.

• gila (@G_I_L_A) reported 4 minutes ago

  @Telstra No update there. That link says there’s no outage in the area.

• Andrew Elwell (@elwell2000) reported 5 minutes ago

  @andysc @diodenschein Thought i saw a headline this weekend that @Telstra were notifying lawyers that fax service was finally going away ...in 2030 (But can't find source again now)

• Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 6 minutes ago

  @MortyAUS @Telstra You can't expect good customer service from Telstra. It just not their thing. Left them five years ago to teleco that know what good customer service is.

• Jole Wright (@JoleWright) reported 13 minutes ago

  @Telstra Just wanting to knew if there is any cost to cancel my contract OR change plans with Telstra. The app says $0 for both but just want a confirmation. I got a reply setting the expectations of what messenger is at 9:20am yesterday. I’ve heard nothing since.

• Harleigh Venables (@harleighv) reported 14 minutes ago

  @telstra I have spent 30 hours in a loop with chat support who have done nothing to rectify an issue with my NBN. I need a replacement box due to lightning strike frying it. Simple stuff. Instead, support has done nothing but go round in circles. Help!! I’m at my wits end.

• Kranky Kath (@kathtatts) reported 15 minutes ago

  @Telstra I have just sent a DM. So far Telstra's lack of information regarding the outage is unacceptable.

• Kranky Kath (@kathtatts) reported 16 minutes ago

  @Telstra Telstra knows about the outage as it's listed on your outage page. It will be the battery for the tower.....again. Lucky we haven't needed to call the RFDS for any reason.