Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (44%)

2. 

   Phone (34%)

3. 

   Wi-fi (8%)

4. 

   E-mail (7%)

5. 

   Total Blackout (4%)

6. 

   TV (2%)

Community Discussion

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Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

• Teri M Official (@TeriMOfficial) reported 31 minutes ago from Evans Head, State of New South Wales

  @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

• Teri M Official (@TeriMOfficial) reported 48 minutes ago from Evans Head, State of New South Wales

  @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Shamira (@Shamira_1925) reported 5 minutes ago

  @Telstra Why do you have bad customer service? 2 hours waiting time after that I gave up no one really takes the call?

• 🌸 (@fredermusic_) reported 6 minutes ago

  @BB140888 @Telstra If you’re in the Hills District of Sydney then it’s a known outage that they never notified their customers about. The ETA for it to be fixed is meant to be Sunday this week

• B_Sharp (@Just_Westy) reported 10 minutes ago

  Trying to get Foxtel support from @telstra , ******* nightmare. Somehow they want me to reboot my mobile.

• Graham Lauren (@cloudcitizen) reported 11 minutes ago

  @Telstra I have no experience in my life, having been a long-term telco customer in both the UK and here, of a company doing less honest business than #Telstra. AVOID DOING BUSINESS WITH THIEVING #TELSTRA

• Travis Baillie (@TravisBaillie) reported 13 minutes ago

  @Telstra Thank you, if only everyone else @Telstra would reply as quickly as you do on Twitter I would have had my problem solved already.

• Travis Baillie (@TravisBaillie) reported 13 minutes ago

  @Telstra I got cut off twice, I’ve received a text message to try to help me contact @Telstra and I’ve sent off that but I am yet to get a reply. I have also had a customer tell me he had the same issue. He told me how to turn it off, #99# which I have now done. I have deleted all my

• Vanessa Bond (@NessBond007) reported 16 minutes ago

  @Telstra having just spent 1hr 9mins on hold finally someone answered. I had difficulty understanding her unfortunately but after a total of just over 2hrs on the phone a technician is apparently coming out to c what is wrong with NBN. Horrible service!

• Darlene McLennan (@DarleneMcLennan) reported 23 minutes ago

  @Telstra come on, I have been on hold for 2 hours. You can’t blame Corona for poor service anymore! You have had months to employ and train staff to provide customer service.

• James ‘Rodríguez’ Ferguson (@JamieMirror) reported 24 minutes ago from Sydney, State of New South Wales

  @Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.

• monika sarder (@monikasarder) reported 27 minutes ago

  Telstra just charged my mum who has schizophrenia $900 for an account she never activated, the bill was sent to the wrong address (their fault) and the authority they put on their account was incorrect (their typo). Gouge a pensioner on a disability, nice one #Telstra #ableism