Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 05/09/2025 05:35

May 09: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • innocent_abroad Andy Wright-Slava Ukraini🇺🇦 (@innocent_abroad) reported

    @level5apartment @mal2153 @MikeCarlton01 So what? Why is foreign ownersip a problem? The question was whether privatisation had ever worked. It clearly did in the case of telephony. Foreign participation in the Australian market is normal. No one makes you use Optus. You are welcome to use Australian privatised Telstra.

  • Della0079 Della 007 Ngunnawal Nation (@Della0079) reported

    @OzraeliAvi Wow glad you’re thinking your rights are being protected, while I’m reading this thinking - F me what about my rights? A top cybersecurity expert..? Seriously WTF their unprotected Telstra mobile? Retort with intelligence not a cyberattack on an individual.

  • AbbYoLyn Call me Abby 📷 (@AbbYoLyn) reported

    @rick_rampal @RichardManes5 Mine's a "cheapie" from Telstra The A51. Not a bad phone at all, had it for a few years now and no dramas with it.

  • g_mann43 Gavin (@g_mann43) reported

    @CocoaFox023 @PRGuy17 Ok, so he knows he used an Android phone... So that's 60% 9f the population. Now he knows he's using the Telstra network... Is that now 50% of the population ?

  • TamblynBlaire a Blaire in there (@TamblynBlaire) reported

    @Telstra are the VERY VERY WORST EVER!!!!! wasted 30 minutes so far with NO HELP from the CSO on the other end. Could nto even send me a one-time code within 10 minutes, and they state it expires in 5 minutes. SERIOUSLY!!!

  • Jennymc96190547 Jenny mcdonald (@Jennymc96190547) reported

    @deniseshrivell Telstra, Qantas, Victorian SEC and Gas and Fuel emergency teacher management.

  • Pillai_Pri Priyanka Pillai (@Pillai_Pri) reported

    The worst customer service experience ever with @TheGoodGuysAU Preston store. We were given a deal on a fridge if I ported from Optus to @Telstra. Porting hasn't gone through and partial payment for the fridge already made but we have no update on when we will get it 1/7

  • therealhoff74 Therealhoff (@therealhoff74) reported

    @OzraeliAvi WOW the carrier network is Telstra! Huge news

  • ericpink Eric Demibee (@ericpink) reported

    @simondotau @PRGuy17 This is no longer true, metadata retention laws came in years ago, also much of Telstra’s mobile network is IPv6 now. They compel Twitter to reveal the IP, then compel the telco to map the IP to the subscriber info.. that could still be a dead end if it’s a burner phone…

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported

    @Telstra Dear Jay, lost Internet again,had to reset modem, finally came back up. Checked app, no records of any faults ever being logged. 4g backup did not work on modem, makes for fun when working from home. Don't have time to discuss this now, just need someone to fix the bloody thing.