Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Evans Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Evans Head, State of New South Wales
Latest outage, problems and issue reports in Evans Head and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Winton
(@timmwinto) reported
On hold to Telstra for an hour to get my son blocked from the broadband for making AI versions of my books where everything's normal except I look like a ***** great big lizard, only for them to tell me I havent been a customer for years. How ******** am I supposed to know that!
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Cez
(@Claire_Juranic) reported
@AlphaMonkeyTV I can see the towers. The internet ALWAYS drops out when it rains, has been for 2 years. Telstra are so ****, that one of their employees recommended another company, might switch lol
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robyn andrew
(@ROBUNS) reported
@Telstra Yes they tried to bundle services to allow me a cheaper option I wanted to cancel the service but I would have to repay my iPad in full -$500
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Raymond McKeown
(@RyanWil62993886) reported
@Telstra bloody hopeless & rude Telstra, you wait on hold for 44 minutes, and when Mr. Rude answer, says watch your tone or I will terminate the call.
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Michael Cooney
(@MCC24888) reported
Hey @telstra what’s happening with your voicemail system??? Messages coming through days later. Please fix
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amelia misses harry | 16 DAYS
(@latinohrry_) reported
@dlibyhzourry but also for louis mine was **** and so was most people’s but i noticed that telstra worked loads better than optus so maybe it was that
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who am I?
(@theking_otter) reported
@NBN_Australia I know there is an outage. I don't want to be told to contact telstra or check the outage page. Why have I had no internet since before midnight and when will it be fixed? 3135
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Mike Rowe
(@mike_rowe) reported
@Telstra Ha no. I was just saying how decent Telstra 5g home was compared to the terrible NBN offerings.
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sfAnkitJain
(@AnkitJa62832947) reported
@TelstraEnt @Telstra @Telstra_news Created NBN profile using my personal number without my consent. No Internet setup at my house even for a second, Now asking me to pay for a service that doesnt exist, Clear case of #databreach #poorcustomerexperience #bullying
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Linda Connolly
(@LindaConno) reported
@Telstra absolutely appalling customer service. just got told by your "customer service" (sic) operator that she couldn't answer my questions re billing & couldnt tell me WHO I could obtain the answers from. WHAT are you DOING there?