Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 03/25/2026 21:40

March 25: Problems at Telstra

Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • elizabeth_BBC greg (@elizabeth_BBC) reported

    @Telstra Lee what happened to you? You seemed keen to help and then did nothing.

  • elizabeth_BBC greg (@elizabeth_BBC) reported

    Tori at @Telstra can’t do anything. Will send an email to someone. What a pathetic company @Telstra is. Was told to call @boostmobile but it’s 7am in the Phillipines so they can’t help at the moment. What a **** company. Hmmm

  • BrownSquirrel BrownSquirrel (@BrownSquirrel) reported

    @Telstra No it hasnt been compromised because Im not silly enough to click on them. Im just tired of the amount I get at all hours of the day and night. Im paying you for a service that Im not getting and so is my family. We're all getting them and so are a LOT of other people

  • punchedmonet_ $1000 crab (join CATU) (@punchedmonet_) reported

    I’m so mad I’ve been here like 5 seconds and got my first actual scam call the other day the woman was like ‘your Telstra account’ and I was like ‘I don’t have telstra’ and she just hung up like?? Oh you’re gonna try rob me but you can’t even say bye??! Rude ***** 😤

  • omgbec bec (@omgbec) reported

    Telstra how in the hell haven’t you fixed the issue of us losing internet when it rains? I don’t understand

  • 63_hyacinth 63 Hyacinth (@63_hyacinth) reported

    Telstra deploys Infinera's 800G solution across its international network $INFN $TLSYY

  • tokerShark ❌Kenneth Oath III❌ (@tokerShark) reported

    @Telstra unacceptable that u would make an appointment,which requires me 2 take a day off work,then the morning of,3 hours before the appointment,u cancel & want 2 reschedule,now I have 2 cancel other plans for Telstra 2 come out & fix the problem on another day. Not good enough!

  • elizabeth_BBC greg (@elizabeth_BBC) reported

    @Telstra Well it wouldn’t be Telstra calling to deal with a complaint would it. #telstaAreShit

  • BrownSquirrel BrownSquirrel (@BrownSquirrel) reported

    Telstra please fix this goddamned spam garbage! Enough is enough!! @Telstra

  • peanut_glry Chief Health Officer John Smith ;) (@peanut_glry) reported

    @Telstra Outsourcing support to overseas, non engrish speakers that just tell you to switch it off and on is surely a Great Australian thing to do? Telstra is disgusting