Telstra

Telstra Outage Report in Evans Head, Richmond Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Evans Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Evans Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Evans Head, Richmond Valley, State of New South Wales 02/05/2026 00:20

February 05: Problems at Telstra

Telstra is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Evans Head, State of New South Wales

Latest outage, problems and issue reports in Evans Head and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nessbow Nessboo-urns (@nessbow) reported

    @Telstra So today we've had: -technician didn't show up to fix connection -20 minutes on hold, verbally abused, hung up on. -30 minutes on hold. Receptionist couldn't help. Took message and will get someone to call in 3-5 business days

  • clausewitz1964 HAROLD HOLT LIVES 🍍 (@clausewitz1964) reported

    @bogues2zoners Ffs I've been doing it all wrong not only am I at uni via interweb I also stream and download on 4g. Router with a sim card is all you need 4g Aldi works better than 4g telstra even though it's the same network

  • iam_sabarish ♡ ֆǟɮǟʀɨֆɦ ♡ (@iam_sabarish) reported

    @Telstra @Dharsha_AK Dear Team come to India 🇮🇳👍 this guy no 1 bull **** guy

  • HeathenRiffster The Riffster (@HeathenRiffster) reported

    @Telstra @RealMattStedman My 4G is down too (10.41AM Bulli NSW)

  • sxsy Chetan (@sxsy) reported

    @Telstra Want to help a small business from going bust because of your faulty NBN service, so far in the last 2 days all we have got is run around from your call centres. Need you to show compassion and customer care to restore their NBN service. As without this bus can't work

  • sionstyx 김채영 || YOUNIQ (@sionstyx) reported

    @ClaireDusk @stevensbestie BRO TELSTRA SUCKS *** BRO

  • trentbraidner TrentAU | 🇦🇺 Tarkov Emissary (@trentbraidner) reported

    @StreamersTarkov @afraid_au @bstategames It’s an issue with Telstra/Optus connections to some of the EFT servers. Routing issue causing you to be routed to the US and then SEA and then back to Sydney. Any players with this issue can try something like Exitlag to help with routing but also make sure to do a bug report

  • acceler8er Michael Kouranos (@acceler8er) reported

    @Telstra Phone line is down once again... @3AWNeilMitchell @andy_penn

  • nessbow Nessboo-urns (@nessbow) reported

    @Telstra For those playing at home, I did message Jo. She couldn't help either.

  • sxsy Chetan (@sxsy) reported

    @Telstra. Don't know what else a small business needs to do to get help from your company.!!!!?