Telstra Outage Report in Fawkner, Moreland, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fawkner, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fawkner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telstra
Telstra is having issues since 05:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Fawkner, Moreland, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fawkner, State of Victoria
Latest outage, problems and issue reports in Fawkner and nearby locations:
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
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Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bryn_Benn •Iona Cabin in the woods•
(@bryn_benn) reported
@Telstra Pretty crap house
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David Pfundt
(@davepband) reported
@PeterLawrence18 Don't disagree Pete. I do think there's an integrity concern though if a customer's bet can be modified without first authenticating using their credentials. Imagine if a Telstra or a Qantas allowed that 👎
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Chintan Patel
(@chintanpatel107) reported
No stable networks from last 3 weeks in north west Tasmania,no internet service and no call. What’s going on? @Telstra
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KL
(@kl_kevinlay) reported
@Telstra still down in Guyra area, NSW
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Onno Benschop
(@owh) reported
@LindaBr40292791 @IanHartley_ Telstra uses it to signify rural network coverage...
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LivAverageGamer
(@LivAverageGamer) reported
@Telstra How can they raise an issue they don't understand? They literally don't know what a ddos attack is and refuse to do anything other than their scripted procedure. Case in point, it's taken a week and over 5 hours on the phone/app to get it raised to level 2.
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10 News First
(@10NewsFirst) reported
Telstra technicians are reportedly attempting to reach impacted towns but are being delayed to the floods. They also advised its users to find a Wi-Fi connection and register the location of the mobile outage.
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Geoff
(@olsod45) reported
@Telstra At the time help would have been welcome Mum has adapted to her new number so no point going back now Hopefully your system has become more customer friendly and not the nightmare it was back then
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Erwin van Londen ❌❌❌ 🇳🇱🇦🇺
(@elonden) reported
Hello @Telstra . How is it possible that whilst being a telco company it is sheer impossible to simply find a phone number on your website to be able to get someone to talk to. Your app doesn't work as for some reason you screwed up my account, twice.
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Tjhart
(@tjhart78) reported
@BUSINESSWODONGA @Telstra Is it just me or is TV still down?