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Telstra

Telstra Outage Report in Fawkner, Moreland, Victoria

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Fawkner, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fawkner, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telstra

Telstra is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Fawkner, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 days ago
Melbourne Phone 4 days ago
Melbourne Phone 5 days ago
Melbourne Internet 5 days ago
Melbourne E-mail 6 days ago
Melbourne Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fawkner, Victoria

Latest outage, problems and issue reports in Fawkner and nearby locations:

  • demon_dave
    Dave Dawson (@demon_dave) reported from Melbourne, Victoria

    @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

  • dagavah
    (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, Victoria

    Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

  • MervtheMonster
    Paul (@MervtheMonster) reported from Melbourne, Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • hutcho66
    James Hutcheon (@hutcho66) reported from Melbourne, Victoria

    @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

  • marbledspout
    Felicity Waters (@marbledspout) reported from Melbourne, Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

  • CorinnaWho
    CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • RJ_Howes
    Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, Victoria

    I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • cpjones44
    Chris Jones (@cpjones44) reported from Melbourne, Victoria

    BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

  • Stacey_Murray_
    Stacey Murray (@Stacey_Murray_) reported from Melbourne, Victoria

    @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

  • daniel2509
    Danial Smith (@daniel2509) reported from Melbourne, Victoria

    @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

  • daniel2509
    Danial Smith (@daniel2509) reported from Melbourne, Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SilkCharm
    Laurel Papworth (@SilkCharm) reported

    @CoopsLa @wendys_smith My mum has that with @telstra - it’s still in my late fathers name because they terrified her and she won’t let me help in case they disconnect everything. Grrr.

  • kai_h
    Kai (@kai_h) reported

    @mvyrmnd @FlatEarthGang @Telstra Install 3CX and port the numbers to another company with actual customer service

  • peterkrohn24
    Peter Krohn (@peterkrohn24) reported

    I was interviewed today by Manvision Consulting for a CSR position with #Telstra nbn (customer service in a call centre). I was asked my date of birth which of course reveals my age. I thought this was illegal in Australia? #jobsearch

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • BrianBrownUCA
    💧Rev Dr Brian Brown (@BrianBrownUCA) reported

    I’m abroad and can now not get service on my mobile phone. #Telstra Helpdesk bot gives me two phone numbers to call. Yeah, right!

  • mvyrmnd
    mvyrmnd (@mvyrmnd) reported

    @FlatEarthGang @Telstra I've been waiting 3 weeks for them to fix 100 phone numbers used by a local council...

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • mozartno2
    Dolour FitzGibbon (@mozartno2) reported

    @Balance04385907 Hey I have been a Telstra customer for decades and if I have a need ,issue, no problems ,always sorted with a friendly and professional service . I get not everyone has a smooth service but these guys are trying their best.

  • Alyce05396596
    Ayleas (@Alyce05396596) reported

    @Margie43690105 @mgorman43 @NBN_Australia Oh the NBN/Telstra/Foxtel black hole of doom. Good luck trying to get anyone take responsibility for overhead utility lines. FOX says TEL job. TEL says NBN agreed to service within our area. NBN says nah. Then back around the merry go round.

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩