Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 02/05/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.

  • Flansq Flangela (@Flansq) reported from Brisbane, State of Queensland

    @Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣

  • joshjokic Joshua Jokic (@joshjokic) reported from Brisbane, State of Queensland

    @Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • jchimselfbigpo2 💧jchimself (@jchimselfbigpo2) reported from Brisbane, State of Queensland

    Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."

  • twothumbswriter Angela Bensted (@twothumbswriter) reported from Brisbane, State of Queensland

    When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.

  • terrysweeneyAU Dr Terry Sweeney CMG (@terrysweeneyAU) reported from Brisbane, State of Queensland

    @Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @factordex @Telstra @NBN_Australia Holy shit

  • glenn_rowe Glenn Rowe (@glenn_rowe) reported from Brisbane, State of Queensland

    @Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

  • janellehmiles Janelle Miles (@janellehmiles) reported from Brisbane, State of Queensland

    @Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland

    @SteveMolk @Zesder15 @chooks666 @disneyplus Still pretty crap of @Telstra not to have support ready for @disneyplus . Unless there is commercial reasons Telstra don't want it available.

  • EsmaVersace Esma Versace (@EsmaVersace) reported from Brisbane, State of Queensland

    @Telstra ADSL. Internet connection has been slow and dropping out for weeks

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland

    @SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc

  • LouieMosscrop Louie M photo (@LouieMosscrop) reported from Melbourne, State of Victoria

    Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • AUSFestivus Andrew Best shaving yaks ... mking endorphins (@AUSFestivus) reported from Hornsby, State of New South Wales

    @yayKM Telstra has always run it afaik. They seem to do a good job. I can only recall a single widespread outage a few years back.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra Address on my preorder is my old address, how can I fix it?

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.

  • bradatslice Brad Keeling (@bradatslice) reported from Sydney, State of New South Wales

    @albericie @Telstra @albericie they are actually ok if you use the complaint login.