Telstra Outage Report in Fernvale, Somerset, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (33%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
-
■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
-
Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
-
michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
-
■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
-
Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
-
Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
-
michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
-
Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
-
Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
-
Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
-
Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
-
Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
-
belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
RoeJogan
(@RoeJoga09488483) reported
@Telstra constant drop outs.0 solutions, constantly get told to restart modem which I’ve done 100 million times. Does anyone in customer support know what they’re actually doing ?
-
zenonix
(@zenonixthegoat) reported
@winsheska @PeterCrespo10 Unfortunately you're bitcoin has been now moved stolen please pay $15000 to retirveveet it back for me you must do it now!!! gift card amazon telstra support!!
-
Heather
(@DrHLShearer) reported
@Telstra I changed my plan (to another Telstra plan) and your company cut off my service, and they won't reinstate it and say they have to send me a new sim IN THE POST, which is complete nonsense as I already have one. I have no phone service now
-
Voice of sanity
(@ja2006z) reported
@elonmusk @KyivPost I’ll never buy another Telstra. What a clown 🤡. Keeps doubling down on stupid
-
The blue charm
(@Thebluecharm1) reported
@SkyNewsAust It’s their business to deliver parcels and letters bit like Telstra who as a communication company never have enough staff even though you call is important to us.
-
@The_FNQ_Guy
(@fnq_the) reported
Well another wasted hour spent messaging @Telstra back and forward. And still they don't want to assist me on the appointment they missed 2 days ago to connect my internet. Would have to be the worst problem solving company I Australia
-
💧 ~Ⓕ 🅡 e⃝ ⓡ e⃝ 🅞🅟~ 💧🇺🇦💉💉💉💉💉💉💉💉💉💉
(@ReturnoftheOP1) reported
@lucasnoyes @peartonjohnson But under @AustralianLabor’s policy, any franking credits they have from a few miserable Qantas, Telstra or NRMA shares that they now get refunded, would no longer get refunded. Its a brilliant ******* policy designed specifically to hurt the lowest income earners worst!
-
💧 ~Ⓕ 🅡 e⃝ ⓡ e⃝ 🅞🅟~ 💧🇺🇦💉💉💉💉💉💉💉💉💉💉
(@ReturnoftheOP1) reported
@Protectanimal13 @peartonjohnson Of course they have shares. Woolworths, Qantas, Telstra and NRMA from demutualisation, public offerings and inherited. You are an idiot. The people worst affected by @AustralianLabor’s FC policies were those with taxable incomes <$18.2k. Its was ******* stupid!
-
H.
(@db23238) reported
Received my #iPhone14Pro the deep purple looks really good in person! Porting to Telstra only took one hr!! Happiness after a bad morning 🙃
-
Popcorn
(@Smokin_The_Grey) reported
@Telstra Wow :| You need a customer to explicitly tell you which link they're referring to, when they have just posted an image of it, and replied to your reply... If you're happy to pay me for my time, I'll gladly teach you how to scroll up through your Twitter feed.