Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 10/14/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • RichardWKerr Richard (@RichardWKerr) reported from Brisbane, State of Queensland

    No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

  • newwayofliving_ Troy Hanson (@newwayofliving_) reported from Brisbane, State of Queensland

    @andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson

  • nicko_316 Nick Ng (@nicko_316) reported from Brisbane, State of Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Had no issues with Telstra cable pre-NBN

  • teamallen Mark (@teamallen) reported from Brisbane, State of Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • DougAtLast Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • jak_knight John Knight (@jak_knight) reported from Brisbane, State of Queensland

    OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • ardmorelad Paul (@ardmorelad) reported from Brisbane, State of Queensland

    I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

  • AaronBirkby Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland

    @bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland

    @SteveMolk @Zesder15 @chooks666 @disneyplus Still pretty crap of @Telstra not to have support ready for @disneyplus . Unless there is commercial reasons Telstra don't want it available.

  • CoolDadfromOz World’s gone mad (@CoolDadfromOz) reported from Brisbane, State of Queensland

    The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland

    @SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.

  • badtastefatboy Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland

    @Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG

  • terrysweeneyAU Dr Terry Sweeney CMG (@terrysweeneyAU) reported from Brisbane, State of Queensland

    @Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisMac1270 💧Chris Mac (@ChrisMac1270) reported

    @Telstra But never mind that bloke could’ve died because Telstra’s monetising over service put him in danger. Shannon, the worst thing this country ever did was privatise public utilities. I am old enough to remember your publicly owned predecessor, the Post Master General’s Dept (PMG).

  • mike_rowe Mike Rowe (@mike_rowe) reported

    @Telstra Hi Cas, support were woeful, but I ended up with a local sales team who came up with a workable solution. It genuinely seems there is no support process for this product. Having to cancel and sign up a new account of the same product seems so very inefficient.

  • cqfood cqfood (@cqfood) reported

    7.48pm after 2 days @Telstra says they are reaching out to help

  • grow_dem_melons Terry O'Leary (@grow_dem_melons) reported

    @lotzhobbitfeet @Telstra @CormackHolly - I’m just down the road from this and the Telstra tower that services us hasn’t been working for a few days now. Not even with in-vehicle approved repeaters.

  • mike_rowe Mike Rowe (@mike_rowe) reported

    @Telstra It was over 2 hours on the support chat with 5, maybe 6, different teams. And 59 mins on the phone. To get a replacement modem, well actually a new signup now, arranged. As they CANNOT replace a modem.

  • goesbyskip Tom Inglis (@goesbyskip) reported

    @grow_dem_melons @RayMondeDeux @Telstra I really think it will go towards that. A little dish in your vehicle & a few scattered around your farm. Coverage is getting worse at the mo. You can see the tower & get nothing. All the way up and down the Pac, NE and Newell HWY this happens. They just duck and weave questions.

  • CalebMcLean05 Caleb McLean (@CalebMcLean05) reported

    @Telstra Currently networks are fine, although they have been off an on. The issue may be resolved.

  • Lemming69 Mediocrity Inc. (@Lemming69) reported

    @Telstra @Optus Isn't Telstra NBN ***** at the moment? If no other providers are affected, your technical support just lied through their teeth at me.

  • CalebMcLean05 Caleb McLean (@CalebMcLean05) reported

    @Telstra networks in Aldinga Beach and surrounding suburbs are down for multiple if not all Telstra customers. Mobile connections are working relatively well. This is in-light of Optus’ recent outage, however, it does not appear to be a tower issue.

  • DimSimCard Dimitri Karanasios (@DimSimCard) reported

    @Telstra Have had an internet outage for over a WEEK running on back up mode. A household with 5 people actively using the internet with LESS than 2-5Mb/s is ridiculous and I'm over it! And I couldn't even get an est. resolve time from support!!