Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
TV | |
| Brisbane |
Internet |
Community Discussion
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Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Kim Maurits
(@KimMaurits) reported
@Telstra proving once again why they are bottom of the barrel in customer service. No landline or wifi, 4 p/calls, incorrect info each time. Can’t work from home so relocated leaving elderly dad on his own, hours lost on the phone, 36 hours and counting 😤😤 useless!
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Simon Dell
(@IAmSimonDell) reported
@mediahunter @Telstra It's a joke that's the level of service a national operator delivers....
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steven penberthy
(@stevenpenberthy) reported
@Telstra hi, is there any plans of fixing the 4G signal on the Newcastle line between warnervale and morisset stations also between morisset and fassifern stations? Most train trips I’m reduced to 3G one bar, which can’t play anything or hold a phone call
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moi
(@billrinoz) reported
It was bad form with the promotion @Telstra had last year to get new prepaid customers on to 5G. Sign up and then 3 months later they ditch 5G on it except if you pay $60 or more. Only reason I'm still on is data bank. Vodafone gives 5G.
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Jason Andrade
(@jasonandrade) reported
@Telstra It’s been a black spot identified since the Waterfall disaster* and it still exists today.. Surely, surely in 2021 a conversation to fix this could be had? Is there even a public reason why it has no plans to be sorted? *2003!
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Sunil
(@Sunil16272644) reported
@andy_penn hello Sir , sorry to bother you but telstra network is very bad from southern Cross station towards Geelong in Melbourne. Call drops, poor coverage and call handover, poor data coverage . KPIs need attention. It's one of the busiest route linking CBD to regional.
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.
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Jim B
(@jimbroson) reported
@Telstra Hi Jimmy, I'm happy to report an NBN Technician attended and were able to reinstall the cable and reinstate the service. The next important step so this doesn't happen again to others: I have useful, objective feedback for Telstra to help improve your process. Who can listen?
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL