Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Fake plants die if you don't pretend to water them
(@keiranmcwhagma1) reported
from
Brisbane, State of Queensland
@MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund
(@Mafesto) reported
from
Brisbane, State of Queensland
@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail
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Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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Peta Ellis 🌈
(@ellispeta) reported
from
Brisbane, State of Queensland
@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Melanie Hawkins-King
(@Mellyjh) reported
from
Brisbane, State of Queensland
So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Dr. Mike Todorovic
(@drmiketodorovic) reported
from
Brisbane, State of Queensland
So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Paul Travers
(@paultravers007) reported
from
Brisbane, State of Queensland
@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Avery
(@feegle12) reported
3) I’m safe. But what if I was trying to escape domestic violence? Absolutely horrified that Telstra systems can work this way, & their refusal to fix it without my husband’s consent. WTAF.
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coder_bec
(@coder_bec) reported
@Telstra @lants A 2nd issue: why do you allow UAP to use alpha tags? - you may be obligated to let the messages through, but you are perfectly at liberty to stop them using an alphanumeric sender id... Allowing them to do this prevents people from properly blocking them when they want to.
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Matthew Hocter
(@HocterMatthew) reported
@Telstra 2/ Asking me about NBN when I have been waiting for nearly THREE hours for some kind of resolve is just ridiculous. Not to mention having to repeat myself and my details each and EVERY time I was passed on to some other agent without warning. Poor service to say the least.
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Dallas Willard
(@dallaswillard) reported
@Telstra Yeah I haven't reached out yet. This was my first time I've reached out about it. I'll send a thing through to the support team if you like
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Gordon Farrer
(@post_fact) reported
@Telstra Also: LAN now down to 12. Wifi is less than 10!
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Dr Paris (he/him)
(@parisba) reported
Purchased a @Telstra prepaid SIM for $219 that had an inaccurate expiry date printed and could never be activated. Complained. They agreed to refund $250 (no idea why), but insisted on validating me against a post-paid Telstra account, and texting that account to validate. (2/3)
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Matthew Hocter
(@HocterMatthew) reported
@Telstra must have the slowest and most inefficient "customer service" I have ever come across. Over two & a half hours in this chat and with 5 or 6 different agents asking me to repeat myself, I think I'm going to go mad! Horrendous service. #Telstra #CustomerService #Help
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Hasan Huseyin
(@thehasanhuseyin) reported
@Telstra @jono_hayward @Telstra there is 100% an outage issue in the South Melbourne area. A Telstra technician advised there has been an outage since the 17th. 2 days without service. Meant to be fixed by 7pm tonight. This info really needs to be updated and reflected on your website.
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Matthew Hocter
(@HocterMatthew) reported
@Telstra I have been waiting for nearly three hours in relation to a modem issue. I have been passed from one agent to another (six I think all up) and still no resolve. I have lost work time and now was just asked if I'd like to move to NBN!? I just want my internet fixed so I can work!
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DaddyJoshxXx Gaming
(@DaddyJoshGaming) reported
FYI send a rude email to Optus, a employee from Telstra could claim I sent them the email, go make a police complaint, have you charged with using a carriage service to harass, menace or offend if TM at Optus forward to Telstra lol. Ridiculous QLD laws. @QldGov @LNPQLD dogs