Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 10/18/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • zerohash Justin King (@zerohash) reported from Brisbane, State of Queensland

    Note: can’t work from home when internet is down @Telstra

  • JustMeAndMilo MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, State of Queensland

    @DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • littleredwrites Melanie (@littleredwrites) reported from Brisbane, State of Queensland

    @Telstra @NBN_Australia outage in 4304 QLD.

  • wayne_offer Wayne Offer 38410902 (@wayne_offer) reported from Cabanda, State of Queensland

    @Telstra is there a outage at Thagoona 4306?? Nbn.

  • Reggi05 Matt Time (@Reggi05) reported from Brisbane, State of Queensland

    @egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • Salvete02Mac Michael Mac (@Salvete02Mac) reported from Brisbane, State of Queensland

    @VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

  • iambenslater iambenslater (@iambenslater) reported from Brisbane, State of Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Yes you have let me down

  • AmandaGHoffmann Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, State of Queensland

    TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra

  • Mellyjh Melanie Hawkins-King (@Mellyjh) reported from Brisbane, State of Queensland

    So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • paultravers007 Paul Travers (@paultravers007) reported from Brisbane, State of Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • Brentus88 Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CTRL_ALT_DEL Sam (@CTRL_ALT_DEL) reported

    Dial up speeds from 1996. @Telstra NBN is so bad in Collingwood. From 4pm everyday there are constant dropouts that streaming TV or browsing the internet is useless.

  • BCoppick Brenton Coppick (@BCoppick) reported

    @PRGuy17 I recall getting Heatstress back in 2009 trying to keep the Telstra network going during a week long Heat wave. The stomach is sick , the feet hurt , the brain is cooked

  • timbertopdrop kirk (@timbertopdrop) reported

    @andrewbogut I would have never thought that Telstra would have been knocked off the top spot for worst Australian company, but here we are. What a shame.

  • nadine_whitney Nadine Whitney (@nadine_whitney) reported

    @FilmMomatic Optus are awful but Telstra are no better.

  • garyrlooney Gary Robert Looney (@garyrlooney) reported

    @Carolyn41600597 @AustralianLabor PayPal/AFCA are acting in ruthless manner to defend against fault, to reduce PayPal total share of payment cost for services of AFCA. Similar to Gov and Telstra behaviour before privatisation, to increase value based on falsified low complaint numbers. All Governments, enough BS.

  • numloxx Carsten Bauer (@numloxx) reported

    @Telstra Will that fix the lack of 4g?

  • PeterLuxmore Peter Luxmore (@PeterLuxmore) reported

    @NickRossTech @davidthodey @FinancialReview ... as well as Telstra's HFC network. They tried it with Optus as well, but it wasn't up-to-scratch

  • PeterLuxmore Peter Luxmore (@PeterLuxmore) reported

    @NickRossTech @davidthodey @FinancialReview ... and even before that, NBN Co (Labor) had to wait about 12 months for Telstra to sign the agreement to allow NBN Co access to their pits to roll out the fibre. Then Turnbull & Co Labor with the assertion that the FTTP rollout was too slow :/

  • thefrankreport Francis (@thefrankreport) reported

    @blissfullyloz @DanielAndrewsMP rolling 1 yr option, while contemporaneously run a tender process for a new system. I mean FFS, Telstra is pulling the 3G service in 2024 !! What in the name of God are these people thinking when they make these decisions ?

  • ElaineGillett2 Elaine Gillett (@ElaineGillett2) reported

    @Telstra Oh yes... for days, weeks & now months we have had terrible service whilst paying our whole bill each month and being told there is no problem. At times they blame illegal internet boosters. Sometimes it's a technical problem that needs parts that are hard to obtain.