Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/07/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • Reggaeh Reggaeh (@Reggaeh) reported from Brisbane, State of Queensland

    There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud

  • kellyhd Kelly Higgins-Devine (@kellyhd) reported from Brisbane, State of Queensland

    @Telstra Thanks. Your techs are back and trying to work out what the problem is.

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra My 92 yr Dad had a dead landline yesterday. Telstra made an appt 1000hrs-1400 hrs today to fix it. Said there was no outage. He sat there for all that time but no-one came because app at 11am it was an outage .NO-ONE WENT TO TELL HIM ..HE STILL DIDN'T KNOW AT 5PM !!!1/2

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!

  • robinaprice Robin Price (@robinaprice) reported from Brisbane, State of Queensland

    @ahontwi @Telstra I know. There’s no excuse for the ludicrously bad internet service we have to put up with here.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra Originally I thought it was local to my home region, but today I have been from home to Frankston and then Lilydale/Crawford (Victoria) and mobile reception for me and others traveling with me has been woeful. If it's multiple users, it's not device. Has to be your network.

  • Joycon_Jay Jaycan (@Joycon_Jay) reported

    Fuuuuck me Telstra is cool AS ****

  • DavidBakerCPA David Baker (@DavidBakerCPA) reported

    @Telstra You slowed the service because we went over the monthly allowance but that is too slow. Simple applications like mail which can operate slow speeds are timing out. For NBN should be about 10 times that

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra It would be appreciated if you could take note of my concerns and raise them with the relevant people rather than having to fill out a form every time my service drops out. This is what I meant about zero customer service. It's practically self serve with Telstra nowadays.

  • johnsy123aus stephen (@johnsy123aus) reported

    I can’t believe that the coalition is saying that Telstra needs to pick up their game, hang on for a minute it was them that sold Telstra so they have no control any more

  • AintLeft LeftAintRight (@AintLeft) reported

    @SarahTheQu33nie Her son definitely doesn't like white people, he says so on Twitter, without sanction. Meanwhile RW extremists in Aus won't have a meeting place when Telstra finally shut down all public phone boxes.

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra And how many black spots do you want reported? Maybe we could reverse the process and I'll report where I do have coverage, and you guys can work backwards from there. Now I'm in Berwick and have no service, same on my wife's phone.

  • jhogendorn Joshua Hogendorn (@jhogendorn) reported

    @Telstra noone answering the phone, your app is broken, no online chat. zero support. no internet for days. do better.

  • JustMeVictoria_ victoria🌙☕️ (@JustMeVictoria_) reported

    It’s 2021 - why are internet problems still a thing? Get your **** together @Telstra because how are we meant to get anything done 🙃

  • justin_c_davis Justin Davis (@justin_c_davis) reported

    @Telstra wow, no ability to call a number anymore, just a message service where it takes over 2 hours for a response. Upgraded to superfast service and all Telstra manages to do is send me another modem and no speed upgrade. Not good enough Telstra!