Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason 🧟♂️
(@jasons_tweet) reported
@Telstra Is it Telstra policy to not admit to service interruption and then reach out a day or two after the service has been restored?
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Peter Turnbull
(@turnthebull) reported
@Telstra I don’t like making complaints this way but your service is so diabolically useless I have no choice. For a communications company you make it extremely hard to communicate with you. No phone number, complaints link doesn’t work nor does the feedback. I’ll be moving.
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Daddy CHRIStmas
(@RoninOCE) reported
@Telstra Is there any reason as to why I'm getting throttled? I'm paying 110$ a month for this "improved" NBN which is 70/10, which was upgraded from 50/25. But since this upgrade I've been getting 30/5 and I'm not sure why. Don't wanna pay for a service I'm not getting.
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Marcus Williams
(@bellarinesplash) reported
@Telstra Back when there was a thing call service
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
@Telstra has at least had the decency to gaslight us, but @NBN_Australia is more of an absence of light and hope that presses against the walls of the human mind. I'd flip ******** out but these demonic forces feed on suffering, so I will cling to sanity in protest.
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Constantly Learning
(@DedicatedCynic) reported
@Telstra Thank you Tori 👏 No, I set my phone down on hold for 1hr35 and eventually got Asma and she removed it I'm now awaiting contact so I can see to it this is not done again to other Australians How many just pay because of time limitations(rhetorical) Thanks though Merry Christmas
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Nutty in CBR
(@NuttyInCBR) reported
@Telstra As per standard Telstra practice, after four days, the issue was resolved, and on the fifth day you check to see if the service has been restored. #greatformetrics
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JeanBean
(@Honeybirdtravel) reported
So maybe I'm a bit slow but when did @Telstra just decide to increase my contracted rate by 10%? Sorry that contract thing I signed seems irrelevant now
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Dave Finster
(@davefinster) reported
@Telstra Hi - I've been trying to get a pre-paid SIM re-provisioned but the My Telstra chat staff have not been able to do anything. Given I'm overseas, calling the international Telstra number kicks me out since I can't provide a working mobile number. Any chance of help?
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Ami Mullenger
(@Hullo_Mullo) reported
@Telstra Just like the technician will show on Saturday? Just like the connection manager will call me today? No you just cancelled the service with no reason why. Useless