Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 10/02/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • G_D_Ison_Writer Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, State of Queensland

    @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

  • _tomthorpe_ Tom (@_tomthorpe_) reported from Brisbane, State of Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Brisbane, State of Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • nickdowse Nick Dowse (@nickdowse) reported from Brisbane, State of Queensland

    @peterw @Telstra Was the DM helpful? Facing similar issue with T in west end

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    @Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • pauly_au PaulyAU (@pauly_au) reported from Brisbane, State of Queensland

    @Telstra is there a 4G outage in Brisbane right now?

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    @Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • julesmackerras Julia Mackerras (@julesmackerras) reported from Brisbane, State of Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.

  • tajpmahal TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, State of Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • Dudebank 🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, State of Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • reallucipower Luci Power (@reallucipower) reported from Brisbane, State of Queensland

    @Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!

  • Hanna_Unwin Hanna Elizabeth (@Hanna_Unwin) reported from Brisbane, State of Queensland

    @Telstra wtf is up with the connection in morayfield lately it’s gone to ****?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaBronte5 LindaBronte😷💉💉AZ💉Moderna🐀 (@LindaBronte5) reported

    @CommsAlliance @andy_penn #Telstra And you pride yourself in being a customer faced organisation! I wish that was so!!! Your shops sell products and cannot answer questions! A failure in my books!

  • MG_1234_ Matt•G• (@MG_1234_) reported

    @Telstra Broken just like your customer service

  • charlie31_ Charlie Bradshaw (@charlie31_) reported

    @DanielWatson5 Get better service with Optus almost everywhere except port fairy, would never go back to Telstra. Boost mobile have cheap pre paid plans and I think they’re under Optus 👍

  • JanelleOd20 Janelle (@JanelleOd20) reported

    @Telstra Restarted my phone and it seems to be working for now. Only have one bar of signal though

  • misullivan Michelle Sullivan (@misullivan) reported

    @Vian1138 @BazzaCC Just ask for their Telstra Badge number, and say, "You see I'm from Telstra Security, and as this is an unsolicited call, I need to know your badge number... NOW!" ... they hang up real quick.

  • markab29 Mark Bailey (@markab29) reported

    @Telstra I will DM, but will note that substantial delays (i.e. days) are common. I have friends reporting the same issue.

  • UltimateGreat Ultimate Greatness (@UltimateGreat) reported

    @SwoopLuke @Optus I’m literally in the last day of a 4 day network issue. Internet has been dropping out every 10 minutes. I’m with Telstra by the way. Hasn’t been great.

  • hilly_syd gjayh (@hilly_syd) reported

    @Telstra Ok. However, relying on the same people and the same ‘process’ is deferral til the process eventually completes. This is @Telstra ‘s strategy. The right result (success!), but the time penalty and real cost is borne by the hapless customer.

  • tuspecial Andy (@tuspecial) reported

    @unionsnsw Unions are the biggest waste of money. You all cry about privatising, but do you sell telstra or Qantas, or freeway taking industrial actions? I get that there’s outage in telstra sometime, delay flights or lost baggage at Qantas, but there’s no industrial actions.

  • odestino Destino ˢᶜᶜᵖ (10/10) 🇱🇧 + 🇵🇹 = 🇧🇷 (@odestino) reported

    @Telstra what a crappie chat bot. Also, why am I being charged for a service I’ve canceled last month in one of your stores?