Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Annemaree Lloyd
(@anlloyd) reported
@Telstra so I have just spent 30 minutes listening an relistening to your telephone bot give me options- none of which can help with a complex problem and none of which include talking to a real person. Is this your service model now Telstra? Not very helpful-
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Wilyu (Like pinned tweet for fb)
(@wilyufollow) reported
@vanixx @Telstra my wifi is not working. How to fix?
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Woody Jack
(@woodyjacksurf) reported
@SadafJadran @Telstra F em off and use another company.. their customer service is always like this and they over charge...change it up is the best solution imo
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Luke Hilakari
(@lhilakari) reported
@Telstra I’ve been on my phone with you for 2 1/2 hours with 4 different people to resolve a connection issue, only to be disconnected. The irony of this would be funny, if it wasn’t so frustrating
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Corinne Podger
(@corinne_podger) reported
@gavflano @Telstra I have seen a LOT of people in my timeline reporting the same issue and it suggests Telstra is either getting hacked or selling data. Because unless ppl have put their mobiles into the public domain, how else would this personal data be getting into the wild? cc @suelannin
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Crimz
(@CrimzCuz) reported
my internet is tossing fix your **** @Telstra dumb *****
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Philip Baker 💙🌏⚽️🇦🇺🏴
(@phabfish) reported
What's happening @Optus. Constant and repetitive streaming issues. Your service is becoming as bad as Telstra. No phone, no internet, no Fetch TV over and over again.
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Chuffy | E12s CLEARED
(@CMYKChuffy) reported
Telstra continues to be a clown of a service
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Sadaf Jadran
(@SadafJadran) reported
@brianjesposito @Telstra @andy_penn Hi Andrew, I’d love to share 5 weeks of incompetence from 8 Telstra Staff. This particular instance is me trying to lodge a complaint for 5 weeks with no luck because every single person has ignored the request. Almost as if no one would like to hear the critical feedback.
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David Jay
(@DavidJay_AU) reported
@redruby17 @Coles @woolworths That could be your issue. If you have a friend with Telstra do a comparison coverage test.