Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (38%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
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| Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet |
Community Discussion
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Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Melanie Hawkins-King
(@Mellyjh) reported
from
Brisbane, State of Queensland
So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Paul Travers
(@paultravers007) reported
from
Brisbane, State of Queensland
@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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Wayne Offer 38410902
(@wayne_offer) reported
from
Cabanda, State of Queensland
@Telstra is there a outage at Thagoona 4306?? Nbn.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Dadleh
(@KyleDadleh) reported
from
Roxby Downs, State of South Australia
@outbackjunita Yep! I believe Aldi use the Telstra network, so should should be able to use Aldi sim in your area (The Aldi Mobile website has a coverage map that includes your area too)
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Dushi Albaneasy
(@bingewatchers1) reported
@Telstra Sure Jimmy will do that shortly. Thanks Ps I switched to 4g and the speed is even terrible between 0 to 3mbps. Whilst my work phone is with @Optus and their 4g speed is between 20 to 30 mbps. Just tested at Strathfield. Perhaps Telstra can get some tips from Optus 🤔
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Nat Tek
(@NatTek9) reported
@VincentCrypt46 Two Telstra work phones and internet all down today...... Melbourne Australia 🐸
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OkayegBOT
(@OkayegBOT) reported
@telstra my internet is being tresh, we pay for home ultimate internet, $140/mo but only are getting 17 down which is big problem. the address is 109 kirribilli ave, 2061. please clarify
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Captain Nigward
(@CaptainNigward) reported
Hey Telstra, are there home internet problems at Collaroy 2097 ? Telstra outages website isn’t working #telstra
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Max Williams
(@Maximasaurus) reported
@Telstra Internet and phone down at Tambo Upper Victoria, but the site says there is no outage, what is going on?
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Goody
(@Goody) reported
2023 and Telstra still hasn’t fixed the same issue from 2021 with my internet while charging more every year I’m shook
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Fiona 🧏♀️ 🐈 🚶♀️ 🚙
(@grissomsladybug) reported
@Telstra It's completely broken. Been chatting, and they don't seem to know how to help. Now, I just wish it could revert to every detail I had before.
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Lynda Lee
(@Leel06Lee) reported
@MarcellaBrasset oOh dear awful I had a few tellies go over years - always advised to turn off at wall & unplug landline/modem when there`s lightnin` storms - zBur some can creep up on you in the dark. Actually the new modem Telstra gave me Is Better - heard a coupla zaps before I turned off ..
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Cec Pedersen
(@CecPedersen) reported
@KyleDadleh @outbackjunita I am not sure that they have access to the whole Telstra network or if they rent a certain amount of bandwidth. I have a Belong card and they have a similar service to what Aldi do. Seems to be okay but mainly on the 3G network