Telstra Outage Report in Fernvale, Somerset, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Telstra
Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Rick König
(@rickrkoenig) reported
from
Brisbane, State of Queensland
@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Yummy! Ideas
(@Yummy_Ideas) reported
from
Brisbane, State of Queensland
@Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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💧Phil viva la republic
(@pwwingman) reported
from
Brisbane, State of Queensland
@randlight I empathise with you however Telstra should look at their own broken service model
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Wayne Lund
(@WayneLund13) reported
from
Brisbane, State of Queensland
@slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Rina
(@Trinkett) reported
from
Brisbane, State of Queensland
Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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Flangela
(@Flansq) reported
from
Brisbane, State of Queensland
@Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cleef
(@micksickles) reported
@Telstra My wife, my brother, and other friends connected to telstra are all complaining (anecdotally) of slow data speeds on your network, basically anywhere east of the Suburbs and towards Traralgon. Occurs for me at home in 3825, and at work in 3844.
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Michael Cleef
(@micksickles) reported
@Telstra any plans to un-stuff your 4G network in regional Vic? Nothing ever loads, constant drop outs. Switch 4G off and it works better, but that's not what I'm paying for. Happening to everyone I know on your network, been like this since your 'upgrades' last year.
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😷richwhiteguy78
(@Wittyfan) reported
@PierrotAram @Telstra It's broken and they need to fix it asap.
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Adrian Mace
(@blurrybird) reported
@ING_Aust Issue seems to be occurring with TPG. 4G over Telstra works fine.
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Calmette Lahoud
(@KingCalmette) reported
@Telstra I've tried calling and never get through I have called previously to have them send out bills instead of email they said it's done yet the bill is coming as email and not mail
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Michael Cleef
(@micksickles) reported
@Telstra And if we set our network to 3G manually, we get better speeds than on 4G.
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Adam #BLM
(@RealTimeSloth) reported
@UbisoftSupport Your Support Section is absolutely useless. Trying to get in touch with a support agent is one of the most tedious things I've ever had to do & I've had to deal with TELSTRA here in Aus for almost 25 years.
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I'm a Unicorn
(@woopdedoo652) reported
@maximum_sincere I've had 2 calls from people claiming to be from Telstra technical department. As soon as I say 'no, you're not', they just hang up.
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malc.thorne
(@malcthorne) reported
@72Hallam Telstra don't do customer service and they are far too expensive. Telstra isn't interested in retail customers.
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Calmette Lahoud
(@KingCalmette) reported
Let's Start The Best Hashtag #FuckTelstra @Telstra never cares about its customers annoying as hell and only want money yet can't even answer so that they can get the bill sent out then they complain about late fees when no bill has arrived ****** much.