Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/31/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • paultravers007 Paul Travers (@paultravers007) reported from Brisbane, State of Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • zerohash Justin King (@zerohash) reported from Brisbane, State of Queensland

    Note: can’t work from home when internet is down @Telstra

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

  • missingparl Brian Thompson (@missingparl) reported from Brisbane, State of Queensland

    Tell Telstra to **** off.

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • littleredwrites Melanie (@littleredwrites) reported from Brisbane, State of Queensland

    @Telstra @NBN_Australia outage in 4304 QLD.

  • Mafesto Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, State of Queensland

    @ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

  • Mellyjh Melanie Hawkins-King (@Mellyjh) reported from Brisbane, State of Queensland

    So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

  • AmandaGHoffmann Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, State of Queensland

    TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra

  • iambenslater iambenslater (@iambenslater) reported from Brisbane, State of Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • keiranmcwhagma1 Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, State of Queensland

    @MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

  • doug_munford Doug Munford (@doug_munford) reported from Brisbane, State of Queensland

    @telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

  • ellispeta Peta Ellis 🌈 (@ellispeta) reported from Brisbane, State of Queensland

    @Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

  • drmiketodorovic Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, State of Queensland

    So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • yankysuper Yanky Super (@yankysuper) reported from Sydney, State of New South Wales

    Why are all landlines down in Sydney @Telstra @Telstra_news

  • __bdjoe underscore underscore bd joe (@__bdjoe) reported

    took my money from monday overnight , not pretty damn quickly i want my refund , #telstra

  • ReplayTheMaster ReplayTheMaster (@ReplayTheMaster) reported

    @NBN_Australia @Telstra The fact that we've had NBN technicians on site should indicate that, given that talking directly to NBN support has them reply with "Talk the the ISP first and they can submit a fault report." NBN Tech came and they found a fault. And nothing has been done.

  • Aussie_Anzac Brett Phillips (@Aussie_Anzac) reported

    @Optus i do not have an Optus device, if you wish to know whether or not my issue has been resolved, send me an email. I REFUSE to install the Optus app on my Telstra device. And No, the issue with my Optus internet has yet to be resolved.

  • BrotherKonk Nik Siggers (@BrotherKonk) reported

    @beourmate Yep back up and running. Still completed a transfer to Telstra tonight. Mate service just isn’t good enough for WFH. Usual spasmodic outages sucks when you’re on a Teams meeting!

  • bowlsy26 Chris B (@bowlsy26) reported

    @MaxBarkeley @WorldWideWob Think Telstra is having issues. App on my phone has been ********* this season.

  • lyelinho Lye Lin Ho (@lyelinho) reported

    @Telstra It’s now back online. That outage was quite long though.

  • GLComputing Mike ~ @Floyd@qoto.org (@GLComputing) reported

    Hey @Telstra ... Business NBN down. Your website says no outages. Message via the app has been an hour without response. And the phone number rings a couple of times and then says "Thanks for calling Telstra Business" and then it just disconnects

  • andrewdotcom Andrew (@andrewdotcom) reported

    My internet provider left the Telstra network to create their own. It’s up and down like a yo-yo now. Currently no broadband again for me. Time to change provider I think.

  • maestro_finance Maestro Financial (@maestro_finance) reported

    Hello @Telstra I have been waiting for 2 hours on helpline and 1 hour on your app for assistance. This is very poor. How do I get some decent assistance?