Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/09/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

  • RichardWKerr Richard (@RichardWKerr) reported from Brisbane, State of Queensland

    No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • DougAtLast Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • Mafesto Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, State of Queensland

    @ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • ellispeta Peta Ellis 🌈 (@ellispeta) reported from Brisbane, State of Queensland

    @Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

  • paultravers007 Paul Travers (@paultravers007) reported from Brisbane, State of Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • doug_munford Doug Munford (@doug_munford) reported from Brisbane, State of Queensland

    @telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

  • D0zzle Dez (@D0zzle) reported from Brisbane, State of Queensland

    Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..

  • keiranmcwhagma1 Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, State of Queensland

    @MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

  • drmiketodorovic Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, State of Queensland

    So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

  • Mellyjh Melanie Hawkins-King (@Mellyjh) reported from Brisbane, State of Queensland

    So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

  • DBourkeBFS David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland

    Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

  • missingparl Brian Thompson (@missingparl) reported from Brisbane, State of Queensland

    Tell Telstra to **** off.

  • iambenslater iambenslater (@iambenslater) reported from Brisbane, State of Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hk_fuey Kato 💉 💉💉 (@hk_fuey) reported

    @Telstra Here’s your delivery tracking … we asked why our wifi was disabled Nov 29. Sixty-five messages via Telstra app since that date and we are still disconnected from a service we have paid for …

  • bbc6502 David (@bbc6502) reported

    @Telstra Thanks @Telstra and Lauren. I got through to the Velocity team at last and they confirmed I can have a Smart Modem. They are arranging for one to be sent here to help with the outages that have been happening. Should have it Monday all going well. 🎉

  • chillyzx Express Chilly (@chillyzx) reported

    Yo @Telstra been having issues with net recently, got any fixes?

  • JR_24X JR. (@JR_24X) reported

    I’m going to rip @Telstra a new ******* tomorrow 2 days of NBN not working. They promised me a technician will come out today and nobody showed. The guy on the phone said “100% someone will come today” @Telstra are the worst when it comes to customer service.

  • Kryten_42 Kryten42 (@Kryten_42) reported

    @nctriggs That wouldn't have been a problem with fiber, of course. Funny thing... An all Fiber network would actually have been cheaper! But Telstra wouldn't have made a profit on selling the copper, again! (Most of that copper network has been paid for at least 3 times now!) An LNP Scam.

  • bakernatorttv Baker (@bakernatorttv) reported

    @Telstra I can send it through a DM. But we already have a case manager. Also someone in your tech team seems to think they ‘solved our problem’ after doing a 24 hour monitor and I received a survey asking how they went with fixing it 🙃

  • harderstyles7 ohitstimothy (@harderstyles7) reported

    @Telstra yoooo my internet is not working??

  • farmer_nick_au Nicholas Renyard🐄 (@farmer_nick_au) reported

    @Telstra App not helpful at all, on the phone now 35 minutes in,they don’t get it, the problem is all my neighbours too.

  • freshmaker__ Freshmaker, Etali Enjoyer (@freshmaker__) reported

    I'm so sick of my ******* internet. It just drops out all the time now. No one at Telstra ever gives us a lasting solution. Can I have a tag put on my account that says "100% chance that this customer has power cycled modem before making this call. Do not waste your time."

  • stwtwo 💜Tori💜 (@stwtwo) reported

    I got it through Telstra and shifted my budget so my month-to-month was the same but yeah, probably a bad look, sorry 😭