Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
Phone |
Community Discussion
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Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus Still pretty crap of @Telstra not to have support ready for @disneyplus . Unless there is commercial reasons Telstra don't want it available.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.
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Troy Hanson
(@newwayofliving_) reported
from
Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Angela Bensted
(@twothumbswriter) reported
from
Brisbane, State of Queensland
When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.
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Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.
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Joshua Jokic
(@joshjokic) reported
from
Brisbane, State of Queensland
@Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.
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Janelle Miles
(@janellehmiles) reported
from
Brisbane, State of Queensland
@Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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World’s gone mad
(@CoolDadfromOz) reported
from
Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.
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Esma Versace
(@EsmaVersace) reported
from
Brisbane, State of Queensland
@Telstra ADSL. Internet connection has been slow and dropping out for weeks
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John Knight
(@jak_knight) reported
from
Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Funky-Monk
(@ryleygray) reported
@Telstra when Is telstra going to acknowledge rural towns like Mallacoota who have 0 coverage and average internet download speeds of 0.11MBPS ? You capatalistic mongrels ignore outcries for help and indanger people and customers alike with your lack of service
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Andrew Jennings
(@andyjennings) reported
if you are using the my.Telstra app on iPhone: have a look at battery usage. I deleted it, and fixed my problems.
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Felicity Sinfield
(@felicity4cotham) reported
Most hated thing about moving house - dealing with @Telstra & @Foxtel - the WORST #customerservice ever #killmenow
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Sam Porter
(@ports74) reported
@spud01au @Telstra Haha i remember the good old days when you could call someone and understand what was being said to you. Ironically when I rang before it was the worst phone connection...
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Daniel Fitzgerald
(@DazzaJay85) reported
@Telstra come on. You cut off a business email address two weeks ago and we still can't get through to support on the phone to have it fixed. This is terrible for business. The business cannot receive any of their emails and when we try to reset the password "Not Registered"
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Lee Tomlinson
(@Leeleepomme) reported
@Telstra - congratulations on a great customer service (sic) team! I think I have now spoken to all of them, over the last couple of months, and every one of them has been very polite in apologising for the inconvenience and telling me that they will resolve my problem.
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carrrr
(@carrrr22) reported
@Optus can yall man ******** up and stop slowing down yalls internet? its probably why everyone is switching to @Telstra internet
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David Galbally
(@djg_26) reported
Grrr @Telstra second attempt to get support. First time hung up on 5 times. 2 hours on messenger. Now trying to cancel. 3 hours on messenger 60mins phone wait 😳 😤
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Matty
(@mattyofthebell) reported
@Telstra 2.4Mbps (up and down from) doesn't cut it. The Telstra infrastructure is at fault and obviously totally ignored by corporate telstra in favour of money. Frustrating when every tech (no offence) thinks they can't fix it when truthfully they can't unless they fix the exchange.
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Breanna
(@brreannnaa) reported
@Telstra you changed my phone plan and cancelled my Apple Music without telling me and I’m still paying for it wtf