Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/28/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane E-mail
AustraliaBrisbane Internet

Community Discussion

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • Timothyjgraham Tim Graham (@Timothyjgraham) reported from Brisbane, State of Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Never mind, I finally got the second confirmation!

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • toddyor73 Toddy O (@toddyor73) reported from Brisbane, State of Queensland

    My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Shane84011783 Shane (@Shane84011783) reported

    @Telstra Yes after 7 days of no phone service it’s fixed.

  • LachlanRourke Lachlan Rourke (@LachlanRourke) reported

    @Telstra Sorry this isn’t working are there any hardware issues I can fix

  • jane_jamisu8 Jane sullivan (@jane_jamisu8) reported

    8am Sunday morning Telstra Internet in Smoko is so slow you cannot even get a speed test to registeron on Telstra Speed test @andy_penn

  • Alart99 Alli Bateson (@Alart99) reported

    @Telstra bushfire in Bridgetown WA, power goes out can’t use wifi - no mobile signal anywhere on my 5acres how can you fix this to make me safe?

  • Brad59414697 Old Man Emu (@Brad59414697) reported

    @Peter_Fox59 @Telstra @TelcoOmbudsman We've always had slow internet speeds a d complained recently and fairly quickly put on a new dish then when it didn't improve sent a new modem. Fixed the problem.

  • Peter_Fox59 Peter Fox 🦊🦘 (@Peter_Fox59) reported

    @Telstra Ryan I have a plethora of case numbers. On 16 August I was given case No. 17562943 2 Dec case No. 24389681 TIO Complaint No. 2021/12/07070

  • SirWooff_ SirWooff (@SirWooff_) reported

    @Telstra your internet ******* sucks im getting 6000 ms on an australian minecraft server and i have 10 mbit internet speed right now

  • lifeandlarder Life and Larder (@lifeandlarder) reported

    @Graftontim A lot of our problems rooted in privatization - Telstra, electrical power costs, job search and training, health and Medicare. What have I missed?

  • RussellEgan Russell Egan (@RussellEgan) reported

    @PaulinePoulter Privatisation is where a publicly owned asset is sold off to the private sector. Refer Telstra, Commonwealth Bank, QANTAS. #agedcare has never been publicly owned and operated. Prior to the 1970s, the govt was not even involved in funding and regulating.

  • esttile1 Esttile (@esttile1) reported

    @Alart99 @Telstra Telstra you don’t seem to understand, Alli hasn’t power, Bridgetown no power, can’t receive DM or txt because internet to them is out, but in the safety of your city office just keep sending those messages & when fire has past,house burnt down, & stock can’t be found maybe txt m