Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 01/18/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Wi-fi
AustraliaBrisbane TV
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • IanRobert_60 IanRob (@IanRobert_60) reported from Brisbane, State of Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • tajpmahal TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, State of Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?

  • julesmackerras Julia Mackerras (@julesmackerras) reported from Brisbane, State of Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • reallucipower Luci Power (@reallucipower) reported from Brisbane, State of Queensland

    @Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.

  • Maintenonmadame Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, State of Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • G_D_Ison_Writer Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, State of Queensland

    @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

  • _tomthorpe_ Tom (@_tomthorpe_) reported from Brisbane, State of Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra Still slow

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Brisbane, State of Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • Dudebank 🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, State of Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • peternlewis Peter N Lewis (@peternlewis) reported

    After two months, I am still getting sent bills from a @Telstra customer who inadvertently used my email address. Clearly Telstra is not that concerned about their customer’s privacy…

  • paulsnedden Paul Snedden (@paulsnedden) reported

    @Telstra I cannot find any page that allows me to Manage Payment Methods, nor Add New Payment Method. If I could, I wouldn't have contacted online support in the first place.

  • paulsnedden Paul Snedden (@paulsnedden) reported

    @Telstra I understand that replies may not be instant, but I also don't expect to get zero replies for 20+ minutes. And yes, I want to update CC details for a prepaid service but I cannot find where to do that.

  • Cryptxx09 Cryptxx (@Cryptxx09) reported

    @S0mEGuYY69 For the entirety of last night I was fluctuating between 1 and 0 bars of wifi, wtf is goin on with telstra

  • danasharkie44 Dana 💍 (@danasharkie44) reported

    Dunno what’s worse - the sharks game or the fact I’m on the phone to Telstra for the second ******* time today to get them to fix their **** up!

  • moimikoto 🌸♱Alice♱🌸 (@moimikoto) reported

    Literally was on the phone with Telstra for 3 hours last night to help me create a Telstra ID / help me log in and ended up not even getting that done :) Honestly thinking about just switching to AGL or something for home internet.

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra your online service is appalling, it doesn't exist.

  • danasharkie44 Dana 💍 (@danasharkie44) reported

    @Gimp187 ******* Telstra hey! Mines not that bad

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra not only do you not provide 24x7 customer service, you don't seem to know what customer service actually is. Why request a DM and then not reply to that DM when sent to you?

  • VSTMMJJ Born To Challenge, evil tweeter, noScottynoModi, (@VSTMMJJ) reported

    @Telstra Every 10 pm the strength goes down by half. Very slow Please check why