Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/04/2025 23:45

December 04: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • singaporedavid1 David (@singaporedavid1) reported from Brisbane, State of Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @MoistenedTart Telstra reception is ****.

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • KoruCottage koru-cottage.com (@KoruCottage) reported from Brisbane, State of Queensland

    Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • TUPPERWAVEMUSIC Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • DekiZedd deki.eth (@DekiZedd) reported from Brisbane, State of Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RichForrest2 Richard Forrester: Anti Fascist, Evil #SewerRat 🐀 (@RichForrest2) reported

    @Aussietranstara @Telstra Hellstra™ are good in the country. Even on the Mornington Peninsula, I had to stand outside to get any signal. Went with Amaysim who piggyback off the Optus network. I still have a cable connected to the house for Internode NBN. 1 planned drop out in 2years

  • Jeff04658900 Jeff (@Jeff04658900) reported

    @Telstra is buying a phone an essential service? The shop is open in Marrickville Metro. Why?

  • Afpersing Taengu (@Afpersing) reported

    @Telstra You got an email for your network team? I'm not in Australia

  • PearlofClovelly Pearl Bullivant (@PearlofClovelly) reported

    @Telstra just msged. Bad form @Telstra. This is the third time a private company has been allowed to cut off his phone. Why is there no notes on the account?? #TelstraSUCKS

  • roslw ana france (@roslw) reported

    @iiNet home internet down InnerWestSydney. Sim only modem Not NBN. Great start to lockdown IiNet! You really need to set up messaging help as alternative to clunky voice calls. Fast & one thing Telstra gets right.

  • archastro astro plays (@archastro) reported

    apparently in Balmain, clothes stores and the Telstra shop are an essential service. this place pisses me off sometimes.

  • NotvJay Jay (@NotvJay) reported

    @Telstra fix my internet please and thanks

  • petemajarich ☻ Pete Majarich (@petemajarich) reported

    @Telstra I have been chatting online to your support staff for the past FIVE hours trying to set up my new home internet, with absolutely no luck. Your support is abysmal.

  • L0RDEMADDIE MADDlE (@L0RDEMADDIE) reported

    hey whos with Telstra and free tomorrow to help a gal out?

  • 007paulchristie Paul Christie (@007paulchristie) reported

    Wondering why @Telstra bigpond internet goes down every night in Baulkham hills. Crap expensive service, and the chat help always says turn the modem off and on. No provide a reliable service.