Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/11/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • raeallen Rae Allen (@raeallen) reported from Brisbane, State of Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @lucky703 @zanerednwhite I have only seen offers for Telstra customer's

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • BJOfficial belindajane (@BJOfficial) reported from Brisbane, State of Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • mireelr Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland

    @rubin_angela @Telstra someone needs your help.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra Still slow

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported

    @Telstra Oh piss off! Go look up my name and fix the problem you promised to days ago instead of cleaning your rep on the socials.

  • MazionTrulson TRULSON MAZION (@MazionTrulson) reported

    Here we go again. NBN drops out at least twice an hour making Zoom useless. Telstra in Bondi Junction has 1 bar of service signal. This is life with accountants running businesses. #telstra #nbn #noservice so how ******** am I meant to work from home?

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported

    Absolutely pointless trying to get any work done online tonight because Telstra NBN won't let me upload even the smallest images! Really quite appalling lack of service!

  • dand25 Daniel Michael (@dand25) reported

    @Telstra And @Telstra Jo, Please have all the facts before you respond, Ivan advised the issue, The CEO’s office came up with a plan, The disconnect of my DOT service ONLY that was supposed to happen at 2:30 and a reconnect on an exchange level for my main number has not happened!!

  • abruptdragon Tegan 😈 (@abruptdragon) reported

    Holy ****. I’ve spent weeks trying to change to a @Telstra plan and every time they **** it up. I’ve spent over 20hours trying to sort it out and got no where. Luckily ombudsman will sort it quick for me 😡 Maybe because they had too many people sign up to a decent deal?! 🙄

  • ElmerOlson Elmer Olson (@ElmerOlson) reported

    @Telstra Our Bigpond has been down for days. You don't answer your phones. What excuse will you give me for your appalling service?

  • dand25 Daniel Michael (@dand25) reported

    @andy_penn I’m about to go thermo nuclear. I have been dealing with your CEO EXPERT TEAM at @Telstra. INDIA where to disconnect my dot service at 2:30pm aest they are not responding to your Ceo experts, For them to reconnect my business number on an exchange level. WTF!!

  • thewildc4rd sabrina⁷ ♡ (@thewildc4rd) reported

    @Telstra your customer service has been absolutely appalling. If you don’t allow me to talk to one of your human staff soon, I will be switching my home internet over to Optus.

  • acrosweller alison crosweller (@acrosweller) reported

    Seriously @Telstra is it not actually possible to call someone in your customer service team in Australia and speak to them on the phone?

  • GenuineMario MARIO G @Blue Core (@GenuineMario) reported

    @Telstra Got enough problems, THANKS