Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kane
(@kanemc23) reported
@H4mmerz @Telstra Slow down mate
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Tryndus @Telstra I had the same issues especially with @Optus if the answers are not on the computer screen they cancelled the message or pass you onto someone else.
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flair
(@flairay) reported
@SorifL2 I had this problem a while ago, it was bc the cable from the line to my house had water damage. Some dude came over from Telstra and replaced it and I've had no issues ever since.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Telstra Dealing with poor customer service shouldn't be part of life but it's with nothing being done to change this.
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Steven Blucher
(@misterbluechair) reported
@BradsXmasLights Well, I’m still waiting for #NBN to do something about mine. Was forced to leave #Telstra cable which was literally faultless for 2.5 years only to be ‘upgraded’ to the government’s solution, which is bollocks. Can’t wait until I can get a 5G home connection.
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Neil McLellan 🇳🇿 🇪🇺
(@NeilMc12) reported
@Telstra the new format replacing My Account sucks, now have to navigate three times instead of logging straight in. Does anybody test these things? Send IT back to kindergarten.
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Michael Tabet
(@mick2604) reported
@Telstra They said adding stabiliser might slow it down & it has. I guess slow internet is better than cutting out all the time.. but still not what we're paying for. They're sending us the smart modem 2 (currently gateway max).. but if it stays this slow might have to switch providers 😔
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sharper-still-at-home
(@sharperstill) reported
@Telstra I haven’t been everywhere yet Matthew. It’s usually pretty **** like this, even though I can see the tower from where I’m sat. I bar 4g now - is that an order of magnitude better?
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shelldon hanson 🇦🇺
(@ShelldoHanson) reported
only thing worse than the weather in #tassie to day is our internet service, both been crap but telstra need the net more then it beens ****
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Sorif
(@SorifL2) reported
Literally cant stream cos of this packet loss ****, goes up to 5-10% while streaming as well as the stream dropping fps. still get around 3% when not streaming, i called Telstra this morning and appearently "Theres nothing wrong with my internet" , so frustrating :/