Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/07/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • TUPPERWAVEMUSIC Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.

  • m0un10_ craig (@m0un10_) reported from Brisbane, State of Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @Telstra outage Foxtel New Farm 4005 Brisbane. Help ?

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • katea76 • Kate • (@katea76) reported from Brisbane, State of Queensland

    Qantas, Telstra and the CBA should never have been sold off.

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • d_mcguiness08 Deni (@d_mcguiness08) reported from Brisbane, State of Queensland

    @Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having

  • cchiffers Craig Chiffers 📞 (@cchiffers) reported from Brisbane, State of Queensland

    Hey @Telstra - something is broken in the Brisbane CBD with mobile internet

  • singaporedavid1 David (@singaporedavid1) reported from Brisbane, State of Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • Chad50726588 TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, State of Queensland

    @IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.

  • Br1anCraddock Brian Craddock (@Br1anCraddock) reported from Brisbane, State of Queensland

    @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

  • DekiZedd deki.eth (@DekiZedd) reported from Brisbane, State of Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TrudyRedSwans Trudy Thomas (@TrudyRedSwans) reported

    @Telstra we were notified of planned mobile upgrade in Tocumwal for 5 days from 30 October with limited interruptions. Day 6 and now no mobile coverage and apparently won’t be restored till Sat nite. Last time it took over a week to restore. Service in the country not a priority?

  • DropbearDigital Dropbear (@DropbearDigital) reported

    @Telstra no 4G in my area VIC 3068. 3G only. is there a tech issue???

  • mikes_recovery Mikes Recovering (@mikes_recovery) reported

    How is it in 2021 in a Western Sydney shopping centre/mall that I lose all service from both the major 2 telcos? (Telstra & Optus) Also how & why does the centre not have free wi-fi without a Facebook login? 🤬 Never again! Only there so Mr 12 (yesterday) can get his vaccine.

  • grdn19 Gordon Farrer (@grdn19) reported

    @Telstra I spoke to them once but got nowhere. No point. Whenever I call with an issue I'm on the phone for an hour plus. Don't have that time.

  • Redback Kate (@Redback) reported

    Gah, every time I do something with my @Telstra account online, they **** it up and I have to go into the store to fix it.

  • grdn19 Gordon Farrer (@grdn19) reported

    @Telstra Telstra knows. Told us 20+ years ago we're in a black spot. To fix it you wanted me to buy a $1500 booster in my roof instead of fixing the local tower. Then solution was to use wifi+broadband to make calls. But wifi constantly drops out. Working/learning from home is impossible.

  • Laura_Tierney Laura Tierney (@Laura_Tierney) reported

    @Telstra we have had no phone service in loddonshire, VIC since 26th October now, and all Telstra website says is the reception is fine, support said nothing. Going into summer in a bushfire prone area with no phone service for nearly two weeks, good job Telstra. Absolute joke!!

  • bionicgirlinoz bionicgirlinoz (@bionicgirlinoz) reported

    @andy_penn ...2 am going around in circles rebooting modems, swapping handsets, spending hours on the phone to Telstra. Problem is somewhere out on street/near node. Not inside. No-one's listening. Shouldn't there be notes of how situation was rectified last time? COVID ... (2)

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    We are fine with the rain, send it down, just please give us a break from lightning. You can send us Lighting Friday night so we can put our internet connection under stress to see if it has been fixed. We have mobile internet on @Telstra and @DodoAustralia

  • termioce termi (@termioce) reported

    @telstra my internet is down