Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Michael Mac (@Salvete02Mac) reported from Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Wayne Offer 38410902 (@wayne_offer) reported from Cabanda, State of Queensland
@Telstra is there a outage at Thagoona 4306?? Nbn.
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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D (@etredoo) reported from Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Telstra Yes you have let me down
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Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Panda 🐼 (@PandamoniumOCE) reported
Today's electrical storm power surged our house and fried the NBN box, meaning we can't access the internet. Telstra can't come out and fix it until Monday. MERRY CHRISTMAS TO US 🥲
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Sebastian (@catch2911) reported
@Telstra Hey, Yesterday and today we have been experiencing some issues with our internet. Some apps work and connect to the internet while some don’t. We have been experiencing this across different devices so it isn’t a problem with the device (1/2)
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T4n (@T4n99) reported
@Telstra My Telstra 4G mobile network coverage in Allawah, NSW 2218 is so bad that I have frequent call cut off in the middle of my calls. Could you please advise why is that and fix the issue? Thanks
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T Skepper (@Skepper10) reported
@Telstra Have also cleared cache, rebooted phone, reset network settings etc with no success. Getting silly now and impacting some SMS req'd for 2 factor authentication now too.
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01101010 01101111 01100010 01110011 01110100 (@jobsts) reported
@Telstra Person has Laptop, can connect to port 465 on OUR mail server via SMTPS (sending) when NOT at home (any WIFI) At home connected to Telstra WIFI connection to our mail server fails (can't send) Using tcpdump packets never arrive MEANING they are killed traversing telstra network!
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evret (@evret84) reported
@Telstra @imfallfromgrace Game streaming is not console-quality, consoles are designed to keep input latency as low as possible, streaming will never match it
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Heath (@Heath99151653) reported
@Telstra @imfallfromgrace The Pixel runs really hot and has a crap battery life. I have one, never again.
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Rod (@rod04rod) reported
@Telstra Its the 4G /5G network. Still no change.
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HyphyIRL 23.12.11 (@HyphyAUS) reported
4 successful test streams before today Sadly wasn’t the case live streaming today - some things justout of my control Unpatched bugs all throughout @streamlabs IOS streaming app @Telstra network failing to maintain 10mbs up Run it back 26th Wildlands Festival 🔥
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Evangelos Xikis (@lakilakilaki) reported
@Colgo @Telstra I don't have this problem because Android blocks spam