Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/02/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Never mind, I finally got the second confirmation!

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo

  • toddyor73 Toddy O (@toddyor73) reported from Brisbane, State of Queensland

    My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • Timothyjgraham Tim Graham (@Timothyjgraham) reported from Brisbane, State of Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • the_LoungeFly Arioch (@the_LoungeFly) reported

    @Telstra Please do not reply me again. Thanks. I will deal with the dropped service myself. Have a nice evening.

  • moonlightstrife mich ✨️ (@moonlightstrife) reported

    telstra coverage kinda **** at the airport but i'll be flying out for the next few hours 😗

  • adamdoherty31 adam doherty (@adamdoherty31) reported

    @Telstra Thanks but we would much rather have service, it has been disgusting here for the entire month so far

  • ___Nuck___ Nucktheman (@___Nuck___) reported

    @Telstra Its okay ive already lodged it with them this morning. Christmas is over here anyways, its 10pm.. Not worth further ruining christmas trying to talk to telstra support, its not known for being.... useful. Thanks though, just thought id get some sort of update.

  • Luk3yztownsend Luke Townsend (@Luk3yztownsend) reported

    @Telstra They said we couldn’t help you and that someone from technical support will call me which they did and just haven’t been able to help yet.

  • willsscott0857 Scott Willams (@willsscott0857) reported

    @Stevo17276410 @Telstra Yeah I recommend Str0n1ium on IG he help me fix my

  • HurricaneGrill1 Attsa Matta for you (@HurricaneGrill1) reported

    @Telstra outage since 7:30 last night and still not fixed. No information about when it will be fixed. Refund for service lost for over 24 hours?

  • jarbenmate Mr Jet Jaguar (@jarbenmate) reported

    My Mum used her Telstra store credit to get one of their brand phones for my brother, decided he would be too annoying with it, tried to give it to me, I looked up the reviews and the phones just bad so it's gonna rot away in a drawer somewhere. Thankfully she doesn't seem-

  • ItsYaSoyBoyTroy Troy (@ItsYaSoyBoyTroy) reported

    @Telstra Hi Rish, i tried to check the outage but the internet isn't working. So i broke in and trespassed on my local exchange to check that the servers are online and running, and they look fine. Not sure where the problem is coming from. Could it be device related?

  • SC21012022 studiosoundguy (@SC21012022) reported

    @NBN_Australia So hear me out - wasn’t the point of the nbn to break the mould of the Telstra monopoly, and YOU are now doing the same thing, just much worse? Your MTM sucks, the public of Australia should bring this to justice - complete waste of tax payer $$ for what? Substandard internet!