Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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greg
(@elizabeth_BBC) reported
@ShivSingh_77 @andy_penn @Telstra Really? Both are absolutely crap if you ask me
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Xavier
(@DesignsByXavier) reported
@Telstra We’ve been over this before. I’m under 18 and not a liability on my account. There is nothing u can do… other than listen to me and take action. I even got velocity premium and the speed is still 20 down 1 up u guys literally have no idea what’s happening
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Digby’s mum
(@CallieBuddy) reported
@Telstra Yes Telstra. So much so that we have an Optus mobile box for back up for the (many) occasions when your network is unable to function properly.
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𝙃𝙔𝙋𝙀𝙍☢️ #TryYouTube
(@HYP3RSTRIKE) reported
@_Food_Ninja @TeaMan2077 @AGL To be fair, retail providers have next to no ability to guarantee service for VOIP as a replacement to traditional PSTN services. If it's a PSTN service, it's reliant on Telstra and their techs fixing the service because the lines are rented via Telstra Wholesale.
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Ian Alberto
(@ianalberto01) reported
@Optus you are making @Telstra look compotent. Give me a damn call back.
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Trevor Norris
(@tnorris1977) reported
@Higgo74 Have had the NBN with TPG for the last 6 months since moving, and no issues. Previously had Telstra cable which was less reliable, even though the exchange was in my street, a few hundred metres away.
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OldMan
(@G31415926535897) reported
How long are we into transition to NBN and @Telstra & @andy_penn are still battling to make it work? Speed drops 66%, landline is unstable & customer service poor. “Wait 24hrs for the order to complete & devices to sync”… what nonsense… who should I move to? Penn is full of it.
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Squirrel🌏
(@SquizMakesNoise) reported
@synapse101 @Telstra Which is the Ombudsman, and should have come up as a link with a picture and stuff, damn you Twitter.
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MMKreasionMM
(@BlknWhtKat) reported
@dsr150250 @Tim_jbo Don’t think we ever knew or cared where electricity came from &we never wasted it. We never had the multitude of electrical devices & technology to throw away or continually upgrade. Our phone lasted 40 years & still would be usable but Telstra removed the infrastructure
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Fynn 🐺✨
(@FynnWereShep) reported
@RallexRingtail @big_leviathan Telstra providing good service ******* pipe dream