Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 08/31/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

  • toddyor73 Toddy O (@toddyor73) reported from Brisbane, State of Queensland

    My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

  • Timothyjgraham Tim Graham (@Timothyjgraham) reported from Brisbane, State of Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Never mind, I finally got the second confirmation!

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • josherbs josh (@josherbs) reported from Melbourne, State of Victoria

    Telstra truely has the worst customer service 💩

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Telstra you don’t respond to Facebook messages or messages within your app. And you keep hanging up when we call. How are we meant to set up a new phone when you refuse to send an eSim? Please help urgently!

  • kraftsonality Richelle V⁷ ⟭⟬ Ready for #BTS Anytime 💜 (@kraftsonality) reported from Sydney, State of New South Wales

    On:E concert Telstra access complaint update - I got a credit on my account that covered the concert costs! Hopefully other people got similar credits too!

  • aussiebluemoon Aussiebluemoon/StreamerDad (@aussiebluemoon) reported from Melbourne, State of Victoria

    .@Telstra @XboxANZ Big day tomorrow, don't let me down

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.

  • phil_honey Philip Honey (@phil_honey) reported from Westfield, State of Western Australia

    @robilange @burgess_ag @jemo44 Boost is another option, and believe that Telstra have given them access to all towers/whole network. Most other wholesale users don’t have access to all of the towers unfortunately.

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!