Telstra Outage Report in Fernvale, Somerset, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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Yummy! Ideas
(@Yummy_Ideas) reported
from
Brisbane, State of Queensland
@Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.
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Wayne Lund
(@WayneLund13) reported
from
Brisbane, State of Queensland
@slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
@gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
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Rick König
(@rickrkoenig) reported
from
Brisbane, State of Queensland
@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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💧Phil viva la republic
(@pwwingman) reported
from
Brisbane, State of Queensland
@randlight I empathise with you however Telstra should look at their own broken service model
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Leanne Piercy
(@fit_chef_leanne) reported
from
Brisbane, State of Queensland
@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Rina
(@Trinkett) reported
from
Brisbane, State of Queensland
Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Flangela
(@Flansq) reported
from
Brisbane, State of Queensland
@Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona M Marsden
(@FionaMMarsden) reported
Telstra: We’ve performed extensive testing on our 5G network and found the electromagnetic energy (EME) levels to be well below the safety limits, and in many cases over a thousand times lower. Me: I just want to know when my enhanced AZ vaccine reception kicks in. #funnyhaha
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Richard Seeto
(@richseeto) reported
@thespecialbka @sacarlin48 That so? About ******* time to pay back some benefits to the community for the money grab Telstra has made over the years; but, hey....where ******** are these community phones in my suburb???
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Peter Klages
(@PeterKlages) reported
@arcwhite @andy_penn You get nothing for nothing from Telstra. It’s a hive of inactivity and mediocrity led by a board and management that reflects its bloated, overpriced products and services and its non-existent service delivery.
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Pete
(@VK3TBN) reported
@Malarndirri19 @Telstra Senator McCarthy, can I suggest contacting @andy_penn by phone and leaving him a message. He should have a senior account rep assigned to you and your team that can assist you. It may help cut through the Bots or call Centre based overseas. He is pretty responsive.
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monkey ball fan
(@kakyokuu_) reported
@2017fan1 @Telstra problem?
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🧚♀️🏖alikat🐬🧜🏽♀️
(@iallikat) reported
@JimRHoughton Telstra will probably bring in a compulsory ID voice print data collection waiver in order to use service. there has to be a catch somewhere?
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Mark McKean
(@markamckean) reported
@abcnews Good on Telstra for this vital service
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Mark H
(@markhiscox) reported
@Telstra Trying to transfer phone and broadband. Front end of your automated call center tells me everything ok. I don’t have nbn at new address and need someone to help preferably human to help. 16252053 is case number
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Deborah Kent
(@DeborahKent10) reported
@Telstra Looks like it’s back up it’s been out most of the morning will contact if it goes down again
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Badger 🦡
(@Badger_tbg) reported
@NBN_Australia Thanks #nbnsupport I have spoken to @iiNet numerous times with no outcome. My @Telstra 4G service is quicker than the service I receive from them