Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet |
Community Discussion
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Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Greaves
(@beyondbeeton) reported
@paulwiggins @Telstra I hear you. I don’t usually have issues with this kind of thing.
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Brendan
(@Bdnzor) reported
@Telstra I contacted gold support and explained the situation and they gave me the case number above, but nothing seems to have changed.
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Ryan
(@HoulRyan) reported
@Telstra why is it so hard to get a simple answer, what has become of this once great Telco 😪 how do you get any decent help? Insted of being fobbed off and transferred from department to department, then just nothing. #telstra #telstrafail #telstrafault
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Joe Carli
(@JAYSEE423) reported
That's brilliant!..we've been sucker-punched by privatisation..I ring the number on the Telstra voucher to recharge my phone & voice tells me I cannot dial this number because I'm out of recharge..duhh!..so it says to go to telstra online but my Telstra broadband is not working??
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Leanne Castle
(@castle_leanne) reported
@telstra I need someone from your finance dept to call me URGENT Not billing My daughters DL was used to open accounts fraudulently online. Need this fixed on her credit rating and she needs to purchase her first car. NO HELP ON PHONE BY YOUR STAFF she is in final stage buy
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Lee-Anne H
(@LeeAnneGrenier) reported
@Telstra It says something about a network update may interrupt your mobile service Mon 24 jan 2022 7:00 AEST to Sun 30 Jan 2022 6:00 PM AEST so we don’t know exactly what days/how long it will be out and yesterday we didn’t even get any warning prior to having everything cut off again.
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theozzytex
(@TheOzzyTex) reported
@KrysisAU @Mattox_81 @AussieBlacBeard I'd say they will iron that out soon with Tesla's phones planned to run off starlink network. But I'll still take praying to sky gods than picking up the phone to telstra any day of the week.
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CASABLANCA LUXE
(@CASABLANCALUXE) reported
@Telstra No outage in my area. Can’t make or receive calls on mobile. Have rebooted, updated software and checked auto forwarding. Can’t get though to @telstra on phone waiting over 60mins in queue and no response via chat from app. Please help.
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Jane in Taungurung
(@JaneInToolleen) reported
so @Telstra have been in contact, wanting me to put together a business case to put in a mobile tower in my area. @Optus put one in last year and didn't need my help to do their job. We're all switching to Optus. I'm not doing your job for you Telstra. 14 yrs of **** service
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Leanne Castle
(@castle_leanne) reported
Please message me @Telstra my daughter is not even one of your customers she has never had a phone from you. Purchasing phone plans online with just a DL is absolutely crazy. Her DL was stolen and lodged on a police report in 2019 and this transaction happened 4 months later