Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 11/25/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • mireelr Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland

    @rubin_angela @Telstra someone needs your help.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @lucky703 @zanerednwhite I have only seen offers for Telstra customer's

  • raeallen Rae Allen (@raeallen) reported from Brisbane, State of Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • jonty_hare Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • BJOfficial belindajane (@BJOfficial) reported from Brisbane, State of Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TravelizeIt Travelizer - Let Go Let Travel (@TravelizeIt) reported

    @Telstra Appreciate your reply Greg. I have had 3 complaints logged now and all three escalated. To no avail. Your messaging service have not assisted me on four separate occasions. I need a callback from someone in support asap please

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @angela_shares @Telstra Oh sorry mate, it did. But you'd imagine if it has power and a 4G connection, it should be able to self-diagnose why the landline wasn't working (or at least self-check that the internals were okay). More simply: it should have been able to tell Telstra it was broken :)

  • grosvenorstreet David Henry (@grosvenorstreet) reported

    Dear @Telstra I am currently having fun w Gold Member support. How have you lost our customer account number? And why is it important when it’s clearly your NBN at fault? And why is GM support so slow?

  • dottoz_ MG Dottoz (@dottoz_) reported

    @TakeruFN and i used to have that issue but what ended up happening was the internet box in street was hard ****** cuz of a storm cuz we got a telstra guy to check it out after like a 6 month request and he installed a whole new box

  • G_D_Ison_Writer Grant says... I have zero social responsibility. (@G_D_Ison_Writer) reported

    Apparently, the Aussie tech dude, yesterday, from @NBN_Australia didn't know a thing, talked up a big game, bagged the "foreign" contractors. He spent 3 hours here and didn't fix a thing. Today? A "foreign" contractor detected what was wrong in 1min. Fixed it in 15 mins. @Telstra

  • kokolopa kokolopa.. PM a systemic, consistent, public liar (@kokolopa) reported

    @drobwlldiad Telstra better pull its finger out and shut these scams down or the phone service won't be worth using... btw the

  • FreoLou FreoLou⚓🤘🛫⚖️ (@FreoLou) reported

    Received a letter from Telstra containing a refund cheque. I cannot work out if it is a scam or some sort (not sure how) or that I was one of the 50,000 customers it was made to refund for slow NBN.

  • P87794158 P (@P87794158) reported

    @rbozinovski Sort of. Still have ongoing issues. Ultimately uninstalled all telstra **** & reload. It took awhile kept getting pinged bc I'd start swearing. Then have to go over again

  • petehep Peter Hepburn (@petehep) reported

    @Telstra I need to make a complaint because you refuse to change the ownership and billing for my company O365 accounts. No one will give me an escalation point and no one cares that you are billing $23k/month to the wrong company.

  • dunetenet spence (@dunetenet) reported

    @drIectr funny bc im with telstra too i would never go with optus or anyone else 😭