Telstra Outage Report in Fernvale, Somerset, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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iambenslater (@iambenslater) reported from Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Paul Travers (@paultravers007) reported from Brisbane, State of Queensland
@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, State of Queensland
So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland
@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland
Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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D (@etredoo) reported from Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Melanie (@littleredwrites) reported from Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, State of Queensland
@MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'
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Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland
@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…
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Melanie Hawkins-King (@Mellyjh) reported from Brisbane, State of Queensland
So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Matt Guest (@Guesty22) reported from Brisbane, State of Queensland
Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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Justin King (@zerohash) reported from Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
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Matt Time (@Reggi05) reported from Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, State of Queensland
@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail
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Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland
@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Peta Ellis 🌈 (@ellispeta) reported from Brisbane, State of Queensland
@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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malik (@ItsWoolfy) reported
@Telstra I am unable too since it is a saturday, and i’ve texted them but it doesn’t show any of my issues.
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sangue blu (@maio_peter) reported
@Telstra I'm in a chat with business support right now.
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trent (@TRG19) reported
Fix your face @Telstra
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CFTe (@ASTAcharts) reported
@abroninvestor Australia also reduced the foreign aid program to the Solomon's by 43% in the lead up to this **** show. The one that almost got away, Telstra was forced to buy the Pacific's Digicel internet provider in Vanuatu before the Chinese did.
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Morgan Carpenter (@morgancarpenter) reported
I've received death threats, including premeditated threats traced by Telstra to a payphone in this era when mobile phone are ubiquitous. Death threats are awful to receive and experience. They are never ok, no matter who they are made to
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Hazel (@Plmg53) reported
@rhysam @Qantas It’s a race between Telstra and Qantas as to who has the worst customer service in Australia. Privatisation has been a blast.
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Joca (@malialipali) reported
Colud I get some help please @Telstra . Each month get a bill in credit for an account that is no longer active. Each month I call, each month get told a cheque will be sent and of course each month a bill in credit is sent. Need to get out of this loop please.
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Tiffany Titshall (@TiffanyTitshall) reported
@Telstra I received two texts at the time - one for each outage. Then at times I could not go online to track anything obviously.
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Daniel Webber (@thedanielwebber) reported
@Telstra 3 days now with no mobile service at Port Victoria, SA. Eftpos machines down too. Outage page has "to be confirmed" for restoration. How's about providing some sort of update as that's pretty crap.
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Michael Chmielewski (@itsMikeSki) reported
Side note: @optus support told me to “get a local sim.” Might as well just get a @Telstra one while I’m at it, hey?