Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/02/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

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Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • DrBradRobinson Dr Brad Robinson (@DrBradRobinson) reported from Brisbane, State of Queensland

    @Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.

  • GreeneDermot67 Dermot G (@GreeneDermot67) reported from Brisbane, State of Queensland

    @SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.

  • gassy_68 David Gascoigne (@gassy_68) reported from Brisbane, State of Queensland

    @Telstra Still not working!!

  • leesawatego Leesa Watego (@leesawatego) reported from Brisbane, State of Queensland

    Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.

  • RosehrMarketing 🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported from Brisbane, State of Queensland

    @Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Ok, the consultant I talked to couldn’t help me...

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

  • RosehrMarketing 🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported from Brisbane, State of Queensland

    @Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • fit_chef_leanne Leanne Piercy (@fit_chef_leanne) reported from Brisbane, State of Queensland

    @GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • RobbieShenton Robbie Shenton (@RobbieShenton) reported from Brisbane, State of Queensland

    Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

  • joncheah Jonathan Cheah (@joncheah) reported from Brisbane, State of Queensland

    @Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful

  • francisd62 F Oblomov Chalmers (@francisd62) reported from Brisbane, State of Queensland

    @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..

  • choppa901503 BRIAN STEVENSON (@choppa901503) reported from Brisbane, State of Queensland

    @Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • psg_au Peter (@psg_au) reported

    @Telstra what the duck is going on with your Mobile phone service in Wellington NSW? Full bars, 4G & less than 1 Mbps download????? Something serious screwed with YOUR Mobile phone network out here….

  • numloxx Carsten Bauer (@numloxx) reported

    @Telstra Visited the Telstra store in Perth on 15 August, they did some things to fix it. It's still not fixed. Still on the old plan. After nearly a month. Come on @Telstra get it fixed already! This is pathetic! How can it take a month to change mobile plans???

  • Isaacisaacisaa Isaac (@Isaacisaacisaa) reported

    @Deevsy @Telstra Aussie Broadband! everyone else sucks

  • poet47 Pamela Valemont 1947 (@poet47) reported

    @Telstra That is the umpteenth time you sent me this exact same message after my umpteenth complaint! There is NO justification for this harassment of your clients! Most will change from Telstra, but I am in remote area +as far as I know I cannot do that. If I find a service provider.....

  • poet47 Pamela Valemont 1947 (@poet47) reported

    @Telstra hOW MANY TIMES DO I HAVE TO SAY IT! For the umpteenth time, I have to search the whole house for my mobile phone while working on the computer. I stop now and again to check emails. TELSTRA REQUIRES ME TO GET CODE FROM MY PHONE EVERY TIME I LOGIN! PLEASE STOP THIS BS!

  • andrewrdn463 Andrew (@andrewrdn463) reported

    @LiebeltDl @Telstra They are awful - dismiss and ignore. And then have to pay compensation. Deal with issues as they arise - it's not rocket science. And have people aswering the phones not robots. But staff who bully will not be tolerated. Customers are not stupid.

  • Johnreid7 John Reid (@Johnreid7) reported

    @Telstra You’ve demonstrated my problem. I’m not a techie. How do I send a direct message.

  • brettbestaus Brett Best (@brettbestaus) reported

    @Telstra Not sure why this requires a complaint to resolve in the first place. On two separate occasions I was promised callbacks, about the issue itself but not the complaint that was raised.

  • SammyOverAndOut Suga Suga How You Get So Fly 🍭💕 (@SammyOverAndOut) reported

    @Telstra hoping it's a quick troubleshoot or a flick of a setting that can fix this. Been happening since I got my new phone and 5G approximately 3 weeks ago now

  • psg_au Peter (@psg_au) reported

    @Telstra Calls are OK, but there is virtually no data at all. Having trouble even loading webpages….