Telstra

Telstra Outage Report in Fernvale, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Fernvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Fernvale, Somerset, State of Queensland 12/28/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Fernvale, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane E-mail
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Fernvale, State of Queensland

Latest outage, problems and issue reports in Fernvale and nearby locations:

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • jonty_hare Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • mireelr Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland

    @rubin_angela @Telstra someone needs your help.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @lucky703 @zanerednwhite I have only seen offers for Telstra customer's

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • BJOfficial belindajane (@BJOfficial) reported from Brisbane, State of Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • raeallen Rae Allen (@raeallen) reported from Brisbane, State of Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • couch_specimen CouchSpecimen (@couch_specimen) reported

    @ACurrentAffair9 This is really disingenuous as @Telstra is one of those companies where staff work #AustraliaDay anyway offering ongoing support for things like service & technical issues. Companies like this always ask staff if they want to work on PH's & only roster if not enough takers #9ACA

  • marcusdsfacts Marcus Fitz-Gerald (@marcusdsfacts) reported

    Amusing to hear Telstra boosting their virtue signalling. If only they could fix their mobile signals first.

  • jhd_ankh0 JHD Macdonnell Esq (@jhd_ankh0) reported

    @lupinski @ericsson @Telstra I was a switching and mobility tech, never worked on the lines side however I know what you mean and I have a mate who still works there and the CAN in remote areas is shot and has been neglected for years dodgy gel filled joints still everywhere, still using 4Ch DPGS's

  • ScottBeat1972 Scott Beattie (@ScottBeat1972) reported

    @Law_Girl_ She could call the Telstra customer line and see how long she waits on hold or better still, answer some of the calls!!!

  • AllenMackie Allen Mackie (@AllenMackie) reported

    @PhilGould15 @Telstra Probably best to get in contact with Kayo support, they should be able to help out

  • jameschiriano james chiriano (@jameschiriano) reported

    Telstra, NAB, REA chiefs to work on Australia Day. January 26 signifies the day the British colonisation in Australia. However, sovereignty was never ceded by Aboriginal people. How about Telstra, NAB, REA hand over 5% of their gross to show us your sorry? #tokenism #symbolic

  • babytit_s ♥ 𝕓𝕦𝕓𝕓𝕝𝕖 𝕥𝕚𝕥𝕤 ♥ (@babytit_s) reported

    @Telstra I know, Jo. The issue is, I’m poor lol

  • spamolo spamolo (@spamolo) reported

    @Telstra A Telstra person that will fix my internet that will fix my internet in less than 5 days

  • thinkingcloud destination ungnome (@thinkingcloud) reported

    @mckillican_drew @Telstra I'm currently in this particular flavour of Telstra hell. Did you ever get a resolution?

  • simmofrombrissi Alan Simpson (@simmofrombrissi) reported

    @PhilGould15 @Telstra I consider myself to be mild mannered and patient. I once threw a telephone across my office at a window. It only happened once. I was talking to Telstra. I am still patient and happily retired but have promised myself I will never deal with Telstra again