Telstra Outage Report in Fernvale, Somerset, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Fernvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Fernvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Fernvale, Somerset, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
Phone | |
| Brisbane |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Fernvale, State of Queensland
Latest outage, problems and issue reports in Fernvale and nearby locations:
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Dermot G
(@GreeneDermot67) reported
from
Brisbane, State of Queensland
@SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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Leesa Watego
(@leesawatego) reported
from
Brisbane, State of Queensland
Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.
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Leanne Piercy
(@fit_chef_leanne) reported
from
Brisbane, State of Queensland
@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
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Rick König
(@rickrkoenig) reported
from
Brisbane, State of Queensland
@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
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Yummy! Ideas
(@Yummy_Ideas) reported
from
Brisbane, State of Queensland
@Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
@gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Wayne Lund
(@WayneLund13) reported
from
Brisbane, State of Queensland
@slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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💧Phil viva la republic
(@pwwingman) reported
from
Brisbane, State of Queensland
@randlight I empathise with you however Telstra should look at their own broken service model
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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Rina
(@Trinkett) reported
from
Brisbane, State of Queensland
Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Vertigan
(@vertigrator) reported
@srhsimmonds Is the government sorry for prompting them to do it? With what is some of the worst legislation ever written, where providing a service that allows people to share a link, is considered “news content”. Would this mean that Telstra will be liable every time we send a link to news?
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ProwoodStuff
(@ProwoodStuff) reported
Due to Internet issues (**** you Telstra), I'm doing the Stream at 10 or 11pm so then there'll be less internet traffic. Not a large issue, but it's still an issue at that.
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Paige Turner
(@PaigeTurner1853) reported
@margaretthrosby Telstra and Foxtel now being billed separately instead of a a bundle apparently. Maybe that’s the issue.
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ade ishs
(@adeishs) reported
@Telstra I didn’t try, and you guys seem to have fixed the problem. 👍
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Elizabeth Williams
(@VirtuosoVA) reported
@Telstra Well you are slow to the party as usual, but it eventually fixes it self.
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Cheryl Peachey
(@Peach69flossie) reported
@Telstra No I still have no internet!!!! Apparently it’s a power cord issue and I am being sent a new one but have to wait 14 days. I am a midwife and need my internet. I waited over an hour on the phone. I am very disappointed with this service
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Ignite Image
(@igniteimage_au) reported
@Telstra your 24/7 chat Gold support is absolutely pathetic. 6 hours of chat without a resolution for a new phone esim activation, do you think that’s acceptable?
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Katrina L. Hill
(@cold_shuga) reported
This @Telstra thing is wrong. I would direct debit if I knew the precise contract agreement - date and time of debit, what they will do if the bank has a problem (and I libel for a fee?). NONE of this was offered to me. They just asked for my bank account details.
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gjayh
(@hilly_syd) reported
@craigreucassel Definitely not worth the $78mill bonuses @NBN_Australia paid themselves at this rate. Couple this with having @Telstra as your 'service provider' using the MY Telstra app message system and it is frustrating as hell. It is a lottery. It should be a certainty by now.
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Jan Russell
(@JanJanrussell) reported
@margaretthrosby Telstra NEVER answer their phones. I have tried multiple times in the last 2 weeks @Telstra and on the one occasion the voice bot said go to our website and promptly hung up. WTF