Telstra Outage Report in Frankston East, Frankston, State of Victoria
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Frankston East, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Frankston East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (47%)
-
Phone (34%)
-
Wi-fi (7%)
-
E-mail (7%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Frankston East, Frankston, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Frankston East, State of Victoria
Latest outage, problems and issue reports in Frankston East and nearby locations:
-
Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
-
richie 🤷♀️
(@richiejmoose) reported
from
Melbourne, State of Victoria
Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?
-
CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@telstra My internet has been extremely slow for 2 days now what is going on?
-
Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
-
Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
-
GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...
-
Nudge
(@comEtweet) reported
from
Melbourne, State of Victoria
What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes
-
trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.
-
Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
-
Michelle Milton
(@michm) reported
from
Melbourne, State of Victoria
I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?
-
Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
-
GB 🏆
(@grantmarcbacon) reported
from
Melbourne, State of Victoria
@Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice
-
elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support
-
Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@brendonriley I’ve tried to email you but unfortunately you have a restricted email address that can only be accessed in the Telstra network, It’s amusing I can email @Andy_penn the CEO but not you, You are the CEO of Telstra Wholesale hurry up and port my numbers TIO Tomorrow.
-
Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
-
James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.
-
FIRE Down Under
(@FIRE_DownUnder) reported
from
Melbourne, State of Victoria
@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues
-
GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
@Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.
-
💧🌱 🌈A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@CGrandma55 I've had Telstra mobile issues for two days
-
Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@MichaelAckland3 grow some ***** and come visit my company and my neighbors and see how we have been treated by @Telstra Business Centres. We are all having issues this is not just me this is a @Telstra problem. Overcharged Ripped Off Upsold things we don’t need
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Shaun Kennedy
(@skennedy48) reported
@Telstra Is not nbn ready so they cannot get nbn. They now have to wait for an nbn service request to be done. Which takes 5-20 business days not factoring in Christmas holidays. So they will be without internet for a minimum of 33 days. Will not be out through to anyone of authority
-
Baahth
(@Baahth1) reported
around a bit..that is a huge amount of money and a lot of it is going overseas. Yet....actual customer service is virtually non-existent. Ironic actually when Telstra is using offshore "cheap" labour.
-
Joshua H.
(@CerealUnicorn) reported
@UberTimmeh @Telstra My grandma was over here the other day asking for help with Venmo and some Amazon stuff but I’m like 99% sure this guy has been taking $15 a month from her pretending to be tech support and “fixing” her Amazon firestick
-
Tiger_Seth
(@TigerSeth2) reported
@adamcurkpatrick @Telstra Took them 7 weeks to activate a standard phone service for me. Sent me 3 different sim cards via mail. Terrible service.
-
Byron Tuckett
(@byrontuckett) reported
@Telstra If Telstra have the “best network in Australia” then why does one need a $10/m Add-On to reduce latency??
-
HH
(@h1vah) reported
@Telstra With your non existant customer service why would anybody choose telstra
-
npenhall
(@crybabycoop) reported
@Telstra Hi Jo this is still an issue and just getting the run around. First assigned someone to come out then told they are not coming. Then a phone call yesterday and they were going to call at the same time today. Have no heard from anyone today.
-
Adrian P
(@atr3367) reported
@adamcurkpatrick @Telstra @Optus I’ve had internet, fetch TV and mobile with them for a year and honestly not had a problem. Wifi amazing, fetch TV better than Foxtel (only downer no sky racing) and when I was out of work they knocked a heap off my bills for 3 months 👌
-
Cuttlefish🦑
(@Cuttlef79645385) reported
@Telstra Parents been a customer for 40 years... but think we are all going to leave. TIO team are appalling... taken so long, won’t speak to us(just email) despite us asking for this. Haven’t addressed issue just rebated incorrect charges.
-
npenhall
(@crybabycoop) reported
@Telstra Hi not still having issues. I was contacted yesterday and then they did someone would call again at the same time today but not heard.