Telstra Outage Report in Frankston East, Frankston, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Frankston East, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Frankston East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Telstra
Telstra is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Frankston East, Frankston, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Frankston East, State of Victoria
Latest outage, problems and issue reports in Frankston East and nearby locations:
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Nick Splitter
(@nicksplitter) reported
from
Melbourne, State of Victoria
. @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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Brian Humphries
(@rocky1622) reported
from
Melbourne, State of Victoria
@peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Glenn Hampson 🐢
(@GlennHampson) reported
from
Melbourne, State of Victoria
@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BrettG
(@brettg1974) reported
@Matt_H_UK @Telstra Thank you. I know the kind of connection you mean (I was a broadband product manager once)... but this connection just works with a device inside the house. It has a light indicating the signal is poor. It wasn't always bad though. There is some kind of network issue.
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👑lilbun🐰🇦🇺
(@lilbunnylilbun) reported
@Telstra why is my data not working but calls and texts are? I’ve checked and I have over 5GB left.
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BrettG
(@brettg1974) reported
@Matt_H_UK @Telstra This is supposed to be 5G, but only ever gets 4G. My mobile phone with a different provider is fine though. It worked well for months, and now suddenly it's unusable. I think I'm going to cancel tomorrow!
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NOrgan
(@norgan_) reported
@Telstra Still nowhere. 2 ******* hours with no phone services, multiple calls end with nothing and ended. No chat support, can't log into the app or my account. Nothing. It's been this way for 40 ******* years.
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Matt H
(@Matt_H_UK) reported
@brettg1974 @Telstra The signal strength with 4G was so poor downstairs it barely worked at all but upstairs on the right side of the house it was strong, that was before I had the antenna on the roof. I do remember the first network retiring one tower, the service went to pot, and changing provider.
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Louise Ives 爱露露
(@jesuisloulou) reported
@Telstra Well, I’ve never paid late! So I shouldn’t be penalised for those who do. Pass on the feedback by all means but I know it’ll come to nought. @telstra does what it wants and to Hell with providing good customer service.
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Linkt
(@Linkt) reported
@BartMcCarthy3 Hi Bart, besides notifying our customers about these SMS', we've also had over 100 of these sites shut down. In addition to this we're working with telecommunications providers, including Optus, Telstra and Vodafone, to identify and block phone numbers sending these texts. CS
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ObviouslyMelShoe
(@mel_shoe_obv) reported
@Telstra Just wondering if you actually want customers? Have been one for ten years. Need to upgrade my phone, tried to make an appt online (want to see if the phone fits in my hand) system was down. Went into store, told they dont have anyone available and wouldn’t let me look
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Louise Ives 爱露露
(@jesuisloulou) reported
@Telstra you absolutely stink by forcing customers to pay by direct debit even those of us who’ve never been late paying a bill. We never gave you permission to withdraw money from our private bank accounts yet you do so with impunity. It’s disgraceful. #telstra #auspol
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greg paholski
(@gregpaholski) reported
@telstra I get $10 international roaming charge everyday for last 6 days. “Gold service” can’t help, Telstra Store says it’s a glitch and should turn off my “roaming” - I live in Brisbane. Stop it!!!