Telstra Outage Report in Frankston East, Frankston, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Frankston East, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Frankston East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Frankston East, Frankston, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
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Telstra Issues Reports Near Frankston East, State of Victoria
Latest outage, problems and issue reports in Frankston East and nearby locations:
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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Damian Marley 🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Pickles
(@Piiiiickles) reported
from
Melbourne, State of Victoria
@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
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Kyle Minall
(@kyleminall) reported
from
Melbourne, State of Victoria
@Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….
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Adam
(@Adam_Goldman) reported
from
Melbourne, State of Victoria
@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
Hey @Telstra, your app is down. Makes it difficult to pay you…
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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Aussiebluemoon PAXed Out
(@aussiebluemoon) reported
from
Melbourne, State of Victoria
@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
@Telstra That takes me to sign in, which takes me back to my account and the app.
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alun Probert
(@govcomgroup) reported
Got the email of the Head of Customer Service at @Telstra. On holiday till the middle of next month. No alternative person to contact.
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Erk
(@19860512Yeah) reported
@LyndaFrench19 @PRGuy17 @azahynes Reminds me of when I have an online chat to Telstra customer support. I always wonder whether I’m talking to a bot or a real person. Every sentence they write leaves me 😳.
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Alun Probert
(@govcomgroup) reported
Last word on @Telstra. Problem still not fixed, or even addressed. But just got sent an automatic message asking me to rate the quality service I had received. The scale was only 1-5. Minus scores not allowed. #backtowork
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Andrew Birmingham
(@BirminghamAg) reported
@Telstra It’s basically unusable at night. And during the day hotspotting my Optus account gives me faster reliable service
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pippa
(@parsleyfern) reported
@ABCRural Andamooka, SA residents left without phone signal or mobile internet since late Tuesday night January 25. This small, isolated town only gets Telstra service. Getting conflicting information on what the issue is. Unclear on whether emergency services can be called.
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Col Smith
(@Dangerman_2) reported
In a switch from the fake @NBN_Australia and @Telstra scammer calls today's call was (not) from @amazon Prime saying my monthly fee was going to $39.99 and if I wanted to cancel a $29.99 cancellation would be made. I can see how vulnerable people fall for these scams.
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Demons
(@Demons_Wow) reported
@telstra internet seems to be down in Pimpama Queensland, we just had a massive storm so that could be the cause but any updates would be great thank you.
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Diamond 2 dome fighter
(@averygrumpyjec1) reported
@Telstra how about you... give me the internet i paid for and then spend my money on useless ****
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Onno Benschop
(@owh) reported
@Telstra No, I think that it was real and that's the problem. Your outbound call system of authentication is not compatible with 2022.
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pippa
(@parsleyfern) reported
Telstra allegedly sent someone to fix the issue on Saturday Jan 29. And it was reset. This appears to be accurate as we got service for about half of that day. But it failed again and has been down since. Apart from one 20 min period.