Telstra

Telstra Outage Report in Frankston East, Frankston, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Frankston East, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Frankston East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Frankston East, Frankston, State of Victoria 04/24/2024 20:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Frankston East, Frankston, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Frankston East, State of Victoria

Latest outage, problems and issue reports in Frankston East and nearby locations:

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.

  • briffa_michael Michael Briffa (@briffa_michael) reported from Melbourne, State of Victoria

    Been offline because of a major cyber attack on Telstra. My daughter in law came to my rescue by showing me how to connect onto the 4G network thru my phone & laptop now I can watch my Eels hopefully do a number on the dogs. Sometimes I think that I was born 40 yrs too early.👍🤓

  • quietman2010 Quietman (@quietman2010) reported from Melbourne, State of Victoria

    @Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?

  • Mel_Raymond1 Melanie Raymond (@Mel_Raymond1) reported from Melbourne, State of Victoria

    @Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .

  • SueDuke1 Sue Duke (@SueDuke1) reported from Melbourne, State of Victoria

    @DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @Telstra start giving customer support from Australia.. Offshoring does not work all the time

  • SeanMcMM Sean McNerney (@SeanMcMM) reported from Melbourne, State of Victoria

    @Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?

  • GriffinMuffin89 GriffinMuffin (@GriffinMuffin89) reported from Melbourne, State of Victoria

    Don't think I'll be streaming tonight. Telstra, the company that owns Australia's fibre network got cyber attacked so yeah.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @3wombats Telstra been down, same here back on now

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    Telstra been down all morning, just came back.

  • Oztimmay oztimmay79 (@Oztimmay) reported from Melbourne, State of Victoria

    @AntKaplan @HansOrph Works perfectly! Kids now now annoying me every 5min to fix it. Now, who ran the DoS against Telstra?

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes

  • matthewpitcher MP (@matthewpitcher) reported from Melbourne, State of Victoria

    @Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrileyM Briley Myerscough (@BrileyM) reported

    @Telstra No good. It was hours of back and forth. They said they added more data, but nothing has changed seemingly. Still slow. And we STILL don’t know when the cable outside will be replaced which is crucial.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau #Telstra persists in offering the same crappy service, even when a business customer wants to modify its orders. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau Having been dicked around for hours on Friday, I now know that #Telstra is impervious to its customers' pain. Its services to small business customers are THE WORST. Never again. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra

  • BrileyM Briley Myerscough (@BrileyM) reported

    @Telstra No. Clearly poor service

  • JAYSEE423 Joe Carli (@JAYSEE423) reported

    Thanks , Telstra for fixing our landline problem..well done.

  • gingerrtwit Ginger (@gingerrtwit) reported

    @Telstra Yes, and using Gmail on my iPhone I get a warning on the header that network settings prevents content loading privately

  • Jasen59736910 The ONE (@Jasen59736910) reported

    @brian_armstrong no way that is what telstra are trying to do, it slows down my connection and many others dramatically.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau Having been dicked around for hours on Friday, how many times can I tweet before someone picks up the ******* phone? #Telstra's services to small business customers are simply THE WORST. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra

  • PrintDiva2 PrintDiva (@PrintDiva2) reported

    @Telstra Why so late, business hours for Telstra tech support finish at 5pm. Why not assist with getting tech support? My last 3 outages were caused by programming faults which is probably why only a few in the area have a problem

  • dinamozg128 mumoftwo (@dinamozg128) reported

    @Telstra hi Telstra ive been on the phone Waiting over 2 hours and l need someone to Look into my Mum and dads phone line. They live in remote country where no internet nor Mobile. Both are sick. Dad heart problems and mum cancer patient