Telstra Outage Report in Freshwater Creek, Surf Coast, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Freshwater Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Freshwater Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Freshwater Creek, State of Victoria
Latest outage, problems and issue reports in Freshwater Creek and nearby locations:
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Sue Cartwright BA
(@SueCartwright1) reported
from
Geelong, State of Victoria
Anyone else experiencing a @Telstra outage in Highton?
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Dáithí Ó Ceallaigh ⚑
(@davelkelly) reported
from
Geelong, State of Victoria
@Telstra Yeah, cancel my order. DM for reference number
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CORY 🎤
(@CoryMedia) reported
from
Geelong, State of Victoria
@lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.
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Dave Wood
(@75b0ce8567df4cd) reported
from
Geelong, State of Victoria
@Telstra you forced me to go to the TIO when a simple phone call could have averted the need to involve the TIO. Your customer service ranks on top of the worst shit ever.
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Cory
(@cjnetlink) reported
from
Geelong, State of Victoria
Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.
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Cory
(@corymedia) reported
from
Geelong, State of Victoria
One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.
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Cory
(@corymedia) reported
from
Geelong, State of Victoria
Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.
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Dave Wood
(@75b0ce8567df4cd) reported
from
Geelong, State of Victoria
@Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!
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Lefki Papas
(@twinkletotts) reported
from
Geelong, State of Victoria
Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!
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ADEM 💫
(@AdemEve) reported
from
Geelong, State of Victoria
@Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.
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Teknia
(@TekniaMusic) reported
from
Geelong, State of Victoria
@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔
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Monicasmeow🐈
(@monicasmeow) reported
from
Geelong, State of Victoria
@Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.
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Steve G
(@Steve23_G) reported
from
Geelong, State of Victoria
hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown
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alisha.
(@_heleali) reported
from
Geelong, State of Victoria
@Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!
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Darren Gilmore 🇦🇺
(@darrengilmore6) reported
from
Geelong, State of Victoria
@Ron_Boll @Telstra Sorry I was no help 🤣
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Gary Tilley
(@garytilley) reported
from
Geelong, State of Victoria
@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form
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Darren Gilmore 🇦🇺
(@darrengilmore6) reported
from
Geelong, State of Victoria
Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..
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Cory’s CJNET
(@cjnetAU) reported
from
Geelong, State of Victoria
@jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix
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MsH
(@H_the_Cats_Fan) reported
from
Geelong, State of Victoria
@Jack_Klompas @PatrickM_Gray Because the AFL want us to play at the G. We used to play all our home games at Marvel when it was Telstra Dome, and hardly any at the G. That’s the AFL’s fault, not Geelong. The AFL don’t give a **** about Geelong and the Bulldogs honestly.
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Darren Gilmore 🇦🇺
(@darrengilmore6) reported
from
Geelong, State of Victoria
@KayeThetimothy @Telstra I'm having trouble with NBN but hopefully fixed Tuesday...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Blair
(@jblair71) reported
Tried using @Telstra messaging service to find out about Bundle Plans & if I can combine my existing mobile services. Agent kept referring to home internet plans & wanted me to wait 10 minutes. It didn’t seem like they had a clue what they are doing. Experience -10 out of 10. 😡
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Jules
(@JuleszVerne) reported
Anyone else notice how terrible their Telstra mobile service is lately - even when it is on the "fast, 5G network" ??? hi @Telstra :)
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Brian C 🌏🌈 🇺🇦
(@brianc2405) reported
@thegrumpypoof @Telstra Good luck, I had so much trouble getting a new modem to replace a faulty one took forever
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L A
(@sonicfairy) reported
@mcewenrobbie @Telstra The usual lip service! Customer service means nothing anymore. Profit, profit, profit!!!
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Chris Power
(@cmgi79) reported
Thanks @Telstra Network team for sorting out whatever the problem was. Multiple Country NSW MSP customers have come back online around 1:50pm AEST
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Robert Broekman
(@RobbiePBro) reported
@mcewenrobbie @Telstra After Telstra saying they would fix it. Good move.
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Ian Werner
(@eezywerns) reported
@thegrumpypoof There are other mobile phone companies that use Telstra Network at a fraction of the cost of Telstra. Get onto them. Try Telechoice cheap reliable and Telstra Network. Really **** Telstra.
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Vergops
(@Vergops) reported
Been an @Telstra customer for over 20 years - time to look for someone that values their customers. Embarrassing customer service!
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💧☘️🌱🔥Greymata
(@Greymata4) reported
@hilly_syd @Telstra It’s outrageous that Aust telephone service is now so BAD! For a business to be without a phone service for 5 weeks! And why is the Telstra App now completely useless? Complaints outsourced to India with comms seriously bad. And seriously?! Go to a Telstra shop to give authority?