Telstra

Telstra Outage Report in Freshwater Creek, Surf Coast, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Freshwater Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Freshwater Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Freshwater Creek, Surf Coast, State of Victoria 12/07/2025 21:30

December 07: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Freshwater Creek, State of Victoria

Latest outage, problems and issue reports in Freshwater Creek and nearby locations:

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @KayeThetimothy @Telstra I'm having trouble with NBN but hopefully fixed Tuesday...

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • davelkelly Dáithí Ó Ceallaigh ⚑ (@davelkelly) reported from Geelong, State of Victoria

    @Telstra Yeah, cancel my order. DM for reference number

  • _heleali alisha. (@_heleali) reported from Geelong, State of Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria

    @Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • 75b0ce8567df4cd Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

  • AdemEve ADEM 💫 (@AdemEve) reported from Geelong, State of Victoria

    @Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

  • EmilyAtDeakin Emily Wade (@EmilyAtDeakin) reported from Geelong, State of Victoria

    @millienankivell Oh, yes! I have lots of Telstra poor customer service stories too. :(

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • H_the_Cats_Fan MsH (@H_the_Cats_Fan) reported from Geelong, State of Victoria

    @Jack_Klompas @PatrickM_Gray Because the AFL want us to play at the G. We used to play all our home games at Marvel when it was Telstra Dome, and hardly any at the G. That’s the AFL’s fault, not Geelong. The AFL don’t give a **** about Geelong and the Bulldogs honestly.

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ohteacaca p 🌻 (@ohteacaca) reported

    My dad is so rude to telstra people on the phone and I was stuck in the car with him talking to them, I was literally pushing on my ears so hard it hurt just so I couldn't hear anything he was saying to them becos I get so anxious lol

  • Dr_Russell Russell (@Dr_Russell) reported

    Two days in a row I’ve called about incorrect billing and your automated system just keeps telling me that you’re too busy to talk to me and to go to the website. This level of service is completely unacceptable @Telstra

  • blimmey1 john s (@blimmey1) reported

    @Telstra Stay away from TELSTRA they want your money but customer support non existent !Everything done via chat / emails to their 3rd world call centres overseas!Worst company in Australia and rip off merchant

  • felicity4cotham Felicity Sinfield (@felicity4cotham) reported

    A day off work today to “enjoy” over 2 hours (& counting) in a @Telstra store today to resolve a multitude of problems caused by #Telstra (account deletions instead of moving to new house) - give me your best alternative providers - I am done with @Telstra 🤬

  • Wiggmortem Steev (@Wiggmortem) reported

    @Telstra #UpMyGame - Turn on PC - Go make a cuppa - Forget what I was doing - Scroll twitter on phone - Sit down - Launch game - Scroll twitter while waiting for menu - Get up realising my cuppa is somewhere getting cold - Sit back down - Get back up because I forgot my phone

  • CannonFodderJnr Beavwa (@CannonFodderJnr) reported

    @Telstra I meditate in a completely dark room for 30 minutes. Then I very carefully put the now sleeping child down in his cot, sneak silently out of the room, and offer up a quick prayer to the baby monitor that I will get a few hours as I start the console up.

  • MPZmann Michael•P•Zimmermann (@MPZmann) reported

    Service Level < 0% After consistent disappointment with @Telstra ability to solve problems and provide service since Aug 2020, my 99 yo Mother had her phone cut off after 1 bill payment issue! Look at the account 100% full payment since 1956 and my contact details also listed.

  • terrygalanis Lefteris Galanis (@terrygalanis) reported

    @Telstra Hi there, I am having a hard time getting in touch with Telstra to fix a porting issue. The last time I got in contact via message service I went back and forth for 11 hours and still couldn't get a result. I have porting issue.

  • moodyvoodoobaby Daddy DeVito (@moodyvoodoobaby) reported

    telstra spent 5 days doing work to improve their reception and **** near my job and now it's worse lmaooofucktelstraoooooo

  • EmberAvenger Shannon Dance (@EmberAvenger) reported

    @Telstra Feed the animals, feed myself, head to the bathroom, make sure I have enough drink on my desk, sit down, stretch, crack my knuckles and pick up the controller. Ritual complete.