Telstra outages and service status in Germantown, Victoria
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 3 outage signals in the last 24 hours around Germantown, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 10, 1:38 PM GMT+10.
- Phone (55%)
- Internet (25%)
- Total Blackout (8%)
- Wi-fi (7%)
- E-mail (5%)
- TV (1%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Germantown, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Germantown, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Germantown, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 10 hours ago |
|
Melbourne
|
Phone | 11 hours ago |
|
Melbourne
|
Phone | 13 hours ago |
|
Melbourne
|
Phone | 1 day ago |
|
Melbourne
|
Phone | 1 day ago |
|
Melbourne
|
Phone | 2 days ago |
Nearby cities with recent reports
107 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Germantown, Victoria
Latest outage, problems and issue reports in Germantown and nearby locations:
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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***** Melo (@guidomelo1) reported from Melbourne, Victoria@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria@Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.
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Tizm™ (@TizmWorld) reported from Melbourne, Victoria@Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.
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Timothy 💉💉💉 (@timothy_89) reported from Melbourne, VictoriaOnly getting 3G in collingwood @Telstra 5G outage?
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Tim McMahon (@_TimMcMahon) reported from Melbourne, VictoriaTelstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Shane Bryan (@ShaneBryan_IT) reported from Melbourne, Victoria@ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.
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Tanya (@tigertufftanya) reported from Melbourne, Victoria@andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.
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Danial Smith (@daniel2509) reported from Melbourne, Victoria@Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.
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Nick Splitter (@nicksplitter) reported from Melbourne, Victoria. @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.
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Ayelbee (@ayelbee1) reported from Melbourne, VictoriaGood Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Glenn Hampson 🐢 (@GlennHampson) reported from Melbourne, Victoria@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.
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Dave Dawson (@demon_dave) reported from Melbourne, Victoria@Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon
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Danial Smith (@daniel2509) reported from Melbourne, Victoria@Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria@TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria@Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.
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(-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, VictoriaEven tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b
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Johnny (@JohnnyLydon) reported from Melbourne, VictoriaThis is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore
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Felicity Waters (@marbledspout) reported from Melbourne, VictoriaShall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Snuffles 🌸 (@Snuffle16106950) reported@andrewrdn463 @SkyNewsAust Should never being privatised Telstra or any Utilties providing the people a service..... Same applies to Public Transport.....
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Rob Ryan (@Berts_Folly) reported@winty1976 @blowingtom2 @Kerrynne_Liddle It's odds on that many Telstra executives face serious questions about the outage. People 'test driving' or other 000 emergency system indiscretions will inevitably attract scrutiny during this period.
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Benjamin (@Ben_jamin1611) reported@VoteLewko @kennettstan Extraordinary that the Gov’t contract with Telstra apparently doesn’t allow a second network to be used as a backup.
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Jazzy J (@JizzyJ81) reported@JacintaAllanMP Bad day to be a Telstra share
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$100,000 crab (@punishedmonet) reported@Butterlegs_ Ye that’s why I got it tbh, thinking if I ever do my regional trips I’ll cop a basic Telstra just in case and 5 years later well lol. That said I think they’ve expanded their network bc I was down in new norcia and a few other ruralish places and my cover never dropped so perhaps
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tim blee (@tim_blee) reportedSomeone help me out, no apologist for Telstra but the ABC found an "expert" talking up the outage saying the phone not working cost a coffee shop $20,000 in lost income?? $5,OOO dollars an hour coz the phone don't work? Some coffee shop. Fake outrage tabloid reporting yet again?
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🇦🇺 KatyC (@colla_katy) reported@PaulBongiorno Massive Telstra outage, CEO Vicki Brady overseas holidaying. Is it a coincidence 12mths ago (July 2025); Qantas experienced massive cyberattack & CEO Vanessa Hudson was also holidaying overseas.
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Text Bluntly (@TextBluntly88) reported@JacintaAllanMP Telstra send their operations overseas and its a disaster. Allen and Albo import Indians and ruin the country. Allen is essentially a CFMEU criminal. Bad times in Victoria
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thosediscoboys (@d1scohawks) reported@FranMooMoo I knew the Telstra uptime would go to **** as soon as they outsourced most of the network support to India
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Ralmi (@ralmi15) reported@Telstra oh well...CEO says sorry, that should alleviate the suffering of the family that suffered the loss. WTF is wrong with u people no F* emotional intelligence ! Typical of the 1% group in this country. Noting that the PM @AlboMP have not said a word. TYPICAL !