Telstra Outage Report in Gisborne, Macedon Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gisborne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gisborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Telstra
Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Gisborne, Macedon Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gisborne, State of Victoria
Latest outage, problems and issue reports in Gisborne and nearby locations:
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R. Obocop
(@raaahbin) reported
from
Melbourne, State of Victoria
holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail
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Oliver
(@OliverNunis) reported
from
Melbourne, State of Victoria
@Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra It is still under investigation, my 4g backup is absolutley useless and this has to be the 20th outage this year. I do not want to spend hours on the phone trying to get compensated for this. I'm done. Telstra disgusts me from a moral perspective as well as service. I'm out.
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini
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Martin Creely
(@martincreely) reported
from
Melbourne, State of Victoria
Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.
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Leo Stevenson
(@Leo__stevenson) reported
from
Melbourne, State of Victoria
@Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix
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Ben Beech
(@BenBeech22) reported
from
Melbourne, State of Victoria
@martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward
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Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
@Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie
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jf
(@jfcwbrrr) reported
from
Melbourne, State of Victoria
@Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra No thanks. I have been through this process so many times before and it is way to painful. You have made so many Australian workers redundant, outsourced entire workforces and the quality of your product and service has suffered greatly. I'm out.
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Matt Sutton
(@scruffymatt42) reported
from
Melbourne, State of Victoria
@AussiSassyGob Telstra are the worst.
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
@Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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checkers
(@CheckmateXD) reported
Hey there @Telstra ! It's come to my attention that your internet is terrible, and I'm finding it very difficult to get anything done. Please address this asap. - Checkmate
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©GSG aka 𝒫𝑒𝓉𝑒𝓇🛸Chronic & Mentally Unstable😔
(@GAMESweetG) reported
I hate the new Telstra Prepaid mobile phone service update. Because b4 the service roll-over data never expired because when you recharge your service, your existing data gets put in the 200gb databank which doesn't expire if your service is active. But now they broken it down to
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Beecee
(@Beecee0009) reported
@VonBitchPants @Telstra same thing happened to me last week and their support didn't help thankfully @support_helptec helped me recover it Dm them they are trusted and fast at recovering accounts
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Meat Axes & Mullets
(@macktruck81) reported
@deeplongstop @Telstra That’s disappointing. Whenever I’ve gone to them, the problem has been resolved in hours.
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skippy09
(@skippy092) reported
@Telstra_news @abcnews .. Thanks to optus (you can walk into their shop with no appointment! Remember customer service Telstra??) we got wifi internet for now. But are Telstra still billing for NO SERVICE!! You bet they are!
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Peter
(@OMarian) reported
WTF is going on with Telstra/NBN connections for Internet in Werrington 2747 postcode area. For over a week now there have been drop-outs & service failures & a web site just saying its being fixed. When? Do I get any consideration for time and money lost? @Telstra
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Mark Patrick "there is no spoon"
(@M_APatrick) reported
@maven501 Stolen wages. Non indigenous CEO's and CFO's in control of "Aboriginal corporations" embezzling monies never repaid, receiving minimal sentences. Monies diverted by governments to yt corporations in control of housing works never done. Telstra. Funeral Funds. Go look.
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C. Aleph
(@whisperfist) reported
Well, Telstra ADSL worked for almost 24h before they confirmed yet another outage (only after my reporting it) - again, no explanation of cause, but at this stage they think only a couple of days to fix. This is par for ‘regional Australia’, <40km from centre of 680k pop. city.
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tcn33bot
(@tcn33bot) reported
Why Australian TV sucks, where do I have to constantly chase Telstra just to make sure they do what they say they'll do?
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Black Opal Racing
(@Troy89284833) reported
@Telstra @telstracareers why is that it takes me almost 6 weeks to try and resolve your crap internet services (and still not fixed), yet you still expect payment??? Why is it that I’m wasting all of my time trying to get this fixed and you guys can’t be stuffed doing anything?