Telstra Outage Report in Glenvale, Whittlesea, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Glenvale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glenvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Glenvale, Whittlesea, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
TV | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
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Telstra Issues Reports Near Glenvale, State of Victoria
Latest outage, problems and issue reports in Glenvale and nearby locations:
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
6. @Telstra says cancel the order and reorder and all will be fine. 7. LOL only joking the say after two weeks. 8. @nbn digs up our nature strip and three of our neighbours' strips. Lays cable 9. Telstra attends and says NBN has done a shoddy job.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Here it is Tanasha. SR 1-1828660335430. Good luck. I hope you can help where so many (SO many) of your colleagues have failed.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lunchbox651 🌱
(@lunchbox651) reported
@HooblieWooblie @Aussie_BB @Telstra Been with them for years. Swear by them. I get notifications for planned and unplanned outages. If I contact them about issues with my POI they actually explain what the issue is if they've found the fault etc.
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Steph [Anuxi] Everett
(@Anuxinamoon) reported
@HooblieWooblie @Aussie_BB @Telstra I just switched from internode. I never had problems with internode, just wanted faster speeds, for cheaper so I went with Aussie. No problems so far!
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🕯Queen Zhalli 🕯✰♡*•˛❤ 🌹🐀
(@zhalli1) reported
Albo:My Does the PM support the vaccination incentives of cash payments of $200 to Telstra employees bonuses to Qantas customers? Wouldn't we get to reopen more quickly if he adopted Labor's plan of a $300 incentive payment for vaccinations PM says cash splash! #qt
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VGL Motive
(@motivefnt) reported
@xifyyz @Telstra my internet is not working
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F/A PJ
(@FA_PJ7) reported
@KingBagin @Telstra my mum needs a new phone plan and dosent know what to get can you help
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Zac Rogers
(@zacrogers01) reported
@JamieSeidel @Telstra "AI too stupid - humans to busy." A vision for the future then Jamie.
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'.....not a mere Device'
(@121uki) reported
@Telstra Yes. Second in a week. Resolved on Thursday? What is the recurring problem?
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Michael Kouranos
(@acceler8er) reported
@Telstra Have left 3 messages with contact at CEO office over last 9 days. Still not a single call back? Phone started 'gargling' again last night. What's the go with your office @andy_penn ? Poor, non call returning 'customer service representatives'. @3AWNeilMitchell
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alexjmackey
(@alexjmackey) reported
@Telstra I have a pay monthly mobile service too but wanted to set this up for one of my kids. If it could be attached to same account but still prepay that would be great but couldn't see option.
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💉💉😷💪🦠Heather Smith
(@HeatherSmithAU) reported
I started my @Telstra call at 9:56am, it's now 11:04am, and still not sorted. Passed the one hour mark. I guess Telstra support are working from home and it's challenging times for them too.