Telstra Outage Report in Glenvale, Whittlesea, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Glenvale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glenvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Glenvale, Whittlesea, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Glenvale, State of Victoria
Latest outage, problems and issue reports in Glenvale and nearby locations:
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Martin Nally
(@hranywhere) reported
from
Melbourne, State of Victoria
@Telstra Telstra has just billed me for tech support please check your bill as they charge for services they promise are free but still don’t resolve your issue what a joke look up Telstra in the dictionary and it says pathetic service supplier
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Telstra The outages show up occasionally but not all the time. It is out right at the moment for example but there is no outage listed. Our internet used to be so reliable :(
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John Dikeos
(@DikeosJohn) reported
from
Melbourne, State of Victoria
@TheTechDudeAU @Telstra_news @Telstra Clearly I’m being sarcastic giving them shit about their horrible service which nobody should be paying for. Got connected to nbn last week and it’s been down the past 2 days. Before this issue when we connected with them 2 years ago we were paying for 3 months and had no interne
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley I had a @Telstra tech over yesterday, his boss joined him for a chat - 60m of chatting 15m of getting actual work done. 20m explaining it's not good job but he'll do it. Hope he made it to his next customer. It only took me 4 appointments and five weeks to get 10mbs
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Telstra internet is down daily in burwood Vic 3125, this has to be the 10th outage in the area. We went years with none and now it's almosy every day.
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra You really think that I will be paying for anything .why should I have to beg to you to get something reviewed when I have been inconvienced by your so called systems and workers .poor form . You call me and earn your profits
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Alycia Hewer
(@lalycia) reported
from
Melbourne, State of Victoria
@kucrazyfan1 @SuperNetball @magpies_netball @SueGaudion @CathCoxy @ash_braz @aflwomens Awww excellent! Bummed I missed it, wish @Telstra and @SuperNetball would sort out the app glitches....I’ve never known it to crash so much 😭
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
@billshortenmp Well surprise surprise!! It’s pretty evident now coz Telstra are off -shoring core network design and telling Australian contractors to match Indian contract rates or lose the contract. Aussie jobs Aussie wages not Indian wages takes again libs- never trust a lib
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra well done on another day of no internet . You can text us about a bill reminder but you can’t fix a simple outage. You update when it will be fixed and you expect me to pay for a service that I am not receiving . #notgoodenoughtelstra
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra And now your outages page is not working . Well done @telstra maybe you can pick up a phone and call your customers .
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Telstra The amount of absolute ineptitude I have experienced with telstra today is incredible. See this so what happens when you outsource jobs at the cost of customer service. You make your entire customer base suffer. ALL I WANT TO DO IS REPORT AN OUTAGE.
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Adrian Jackson
(@adrianjackson) reported
from
Melbourne, State of Victoria
@AlanBaxter I switched from Telstra to Telechoice who use the Telstra towers because it’s cheaper and you aren’t paying for features you don’t use. Telstra have been spamming me since and I have an open complaint against them with the TIO as a result.
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Telstra saga part 3. Then we were sent to the back of the queue Possibly the worst service and company I have ever dealt with. Absolutely hopeless. Trying to run a business with no internet for 3 months. Useless organisation @billshortenmp @DavidLeydon1
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra And I should expect rude people to be st Telstra too . I have raised my complaint and will be making sure they know how rude you are
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra I would suggest that you take your idea and put it it somewhere . I don’t want smart arse messages I want my service to be fixed . You have already lost some of our business and will be losing the rest of our business .
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Angel
(@angellewis) reported
from
Melbourne, State of Victoria
@Telstra Thx Dylan but I can’t be bothered. I’ve done it too many times to be honest. Im 13km from the city centre, this is a service I pay a lot of money for and I should not have to call you to give me the service I am paying for!
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
@billshortenmp And Bill did you know yesterday Telstra dropped a bombshell in the core network design contractors by not giving them a contract for design. It’s being done off - shore in India. So effectively hundreds of Aussie jobs gone @billshortenmp @DavidLeydon1
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra I already have . This is absolutely just so stupid that you want me to chase you to get an answer . @telstra don’t ask me to pay my bill until I get the service that I pay for .
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Drew James.
(@trainspotter67) reported
from
Melbourne, State of Victoria
@Telstra There was no outage listed. I got on via mobile, but cant really use that for web pages.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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President Guns in Australia
(@Gunsinaustralia) reported
@PsychosisFuzz @KKeneally The nodes were not being maintained properly by Telstra. Water damage is the common issue. Replacing these boxes is far cheaper than splicing fibre to each individual home. It was a ridiculous plan to begin with. New suburbs maybe worthwhile, apartments definitely viable.
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Brian
(@stevo_brian) reported
so after 16 hours (10 on Friday and 6 today) Telstra still cant provide any answers to a simple problem. They are more concerned with passing the buck than solving anything,, service is very poor and no one cares. #telstrasux #telstra
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David
(@TechDesignau) reported
@_ClaireConnelly 132000 Telstra business - ask for customer support. 132200 currently refusing to do anything until you set up direct debit - if you can get through. Weekends tend to be closed.
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Ashlyn Kentish
(@ashlynkentish) reported
@Telstra We can’t get an answer as to what is being done & there seems to be some confusion about what the issue is. We haven’t used our internet any differently than the other months (over several years) that we have been with Telstra & my questions as to the data usage are being ignored
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ktcoop
(@ktcoop) reported
@Telstra any chance of a reply? I'm not using your message service ... I don't have 12 hours to chat and wait for replies! @Telstra outage reported INC13877496, 4g backup via smart modem is useless. Won't stream anything. #falseadvertising #4gbackup #fail
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Stuart Crooks
(@stuart_crooks) reported
@Telstra You have no details on your outages page and frankly this response is a disgrace. How can you run a business and then tell a customer “we do not have access to what exactly is going on” after an outage of 14 days. Can I have a supervisor or manger respond
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Catriona Thoolen
(@cat240359) reported
from
St Arnaud East, State of Victoria
@TravCharlton @_ClaireConnelly @ING Yep, those are two. The problem in regional Vic now is reception getting worse, even with genuine Telstra. I have been told 3g towers are being shut down and 4g is barely available even in the middle of my little town. 😥
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Action Bailey
(@Fathairylazy) reported
@Telstra We have a HFC nbn connection. All 4 lights on the HFC router are green. Our Telstra modem has a blue light on the front (mobile data). I believe the issue is with the WAN port on the NBN HFC router. No matter what cables we try or Telstra modem (you've sent us 3 to shut us up)
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Bhagesh Chauhan
(@manudriving) reported
@Telstra do you think there will be time when you will stop overcharging your customers? Why you want to steal our hard earned money? What if same things start happening to you. One of the worst service provider. 😡😡😡
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Claire Connelly
(@_ClaireConnelly) reported
@lorilozi This is my central problem with the Telstra model. You have to be online, on social, a blue tick, or connected somehow to get the bare minimum of support. It’s really bad.