Telstra Outage Report in Glenvale, Whittlesea, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Glenvale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glenvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Glenvale, Whittlesea, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Glenvale, State of Victoria
Latest outage, problems and issue reports in Glenvale and nearby locations:
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Lous
(@lousanti) reported
from
Melbourne, State of Victoria
@Telstra looks like you are at it again. Want to cancel Foxtel, almost impossible. Telling me my service number is incorrect. Would like to speak to someone but guess what, Telstra don’t employ humans! Utterly pathetic!
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.
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Ben Helliwell
(@shihad_rocks) reported
from
Melbourne, State of Victoria
@Telstra Holy **** this is industrial grade cringe.
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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Alex Makin
(@alexmakin) reported
from
Melbourne, State of Victoria
@DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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Poidah Dubya
(@poidahdubya) reported
from
Melbourne, State of Victoria
@Telstra hi my home cable internet is not working. Tried chatting on Telstra 24x7 on the app but no responses there.
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Georgie
(@georgie874) reported
from
Melbourne, State of Victoria
Good to see Telstra still haven't been able to sort their useless coverage out in the CBD. Why am I paying for 5G when 4g can't even send a msg. #Worst
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@thomas_violence Watching the onion movie instead. Dealing with some 12H identity theft Plz @Telstra and @commonwealthbank help me plz no I wan I just wanna CHILL THANK U PLZ FIX IT NOW PLZ MY EIFE SHE IS NOT HAPPY WITH U EITHER MR SIM J PORTER.
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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DLS Clxpz
(@Clxpzfnbr) reported
@TeamGallium @Telstra my internet is rlly slow can u help
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Geoffrey Hayes
(@GeoffreyHayes12) reported
@camybobany Haha... I was a loyal Telstra customer for yonks, but now I've switched to a less expensive but still ultra-reliable service. Yeah!
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Felicity Ward
(@felicityward) reported
Hey if I have any Aboriginal/Torres Strait Island/First Nations Australian followers, do you think Telstra has done enough to repair the damage of their NT mobile contract sales to their customers that couldn’t understand or afford?
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Dom Vella
(@dom_vella99) reported
@Optus "Collectively, hundreds of thousands of consumers were allegedly misled by these three big internet providers, Telstra, Optus and TPG, which accepted payments for NBN speeds they could not provide," Yeah **** you optus always gonna **** people over
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lightt
(@Lighttlol) reported
@TeamGallium @Telstra my internet is **** I need help
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Nightwalker
(@terrykerrish) reported
from
Kingaroy, State of Queensland
@Telstra References do you mean most of my paperwork and I haven't got any more but I have got my receipts off big bills I had to pay when I was only ringing out I'm really having trouble to explain all this
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König
(@Knig09409192) reported
@TPG_Telecom I just upgraded to 250Mbps unlimited #FTTP #NBN for the incredible discounted rate of $99.99 per month. Even if @Telstra could match the speed, they'll never come close with the data, the cost, or the customer service.
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pumaa
(@pumaafn) reported
@TeamGallium @Telstra my internet isnt working please help asap
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Pendraia Fae
(@Penlaur) reported
@Telstra Companies need to be aware when going to paperless that older people are often unable to cope. My father had no problem with being able to pay he just couldn't cope at 91 with a paperless system. That the company changed the process without consultation was wrong. 2/2
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Mer3ky 🇮🇪 🇫🇷
(@Mer3ky) reported
@TeamGallium @Telstra internet is being horrible recently