Telstra

Telstra Outage Report in Goonengerry, Byron Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Goonengerry, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Goonengerry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Goonengerry, Byron Shire, State of New South Wales 01/15/2026 06:00

January 15: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Goonengerry, State of New South Wales

Latest outage, problems and issue reports in Goonengerry and nearby locations:

  • blackfellafilms Blackfella Films (@blackfellafilms) reported from South Golden Beach, State of New South Wales

    3 days of no mobile service in South Golden Beach. @Telstra when will this be fixed. Can’t ring anyone to wish them a Happy New Year.

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • lalycia Leesh (@lalycia) reported from Melbourne, State of Victoria

    @sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    I’m so angry that Telstra a telephone company hangs up@on you every time you call them. I’m also angry that your representatives don’t care or follow up on issues. You are absolutely the most awful company in Australia in so many ways.

  • rusdaniels Russ Daniels (@rusdaniels) reported

    @wyndhamvic @LesStonehouse I had unlimited cable at the time. Was great. Then Telstra limited downloads to 3GB per month (at the same price). I think we went from cable to adsl which was not only slow but unreliable as well (we're about 3.5kms from the exchange). Good times...😡

  • Kai198008 Kai (@Kai198008) reported

    @Telstra Using message support in the telstra App, I reported NBN faulty yesterday, after 12 hrs someone from support team replied And after four hours messaging, the support team still can't find the problem.

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @Telstra I tried to do that using my Telstra app and it just dumps me. iPhone 8. It’s a terrible system that no matter how many times you report something the next rep has to have it repeated to them. Telstra don’t return calls. Hang up on you constantly. I’m gonna use telecom ombudsman

  • Shamira_1925 Shamira (@Shamira_1925) reported

    @Telstra No! No one is answering the phone. Why don’t you have local customer service where we can talk to actual people?

  • mchorton66 Michael Horton (he/him) (@mchorton66) reported

    @Telstra Service has now been restored and a new modem delivered, thankfully. Now the process of re-registering all my devices begins and I can get back to work and study. For what Telstra charge, very ordinary service. 30Mbs download is hardly market leading. Not happy!!

  • Garlambirla Anthony Hall (@Garlambirla) reported

    @Telstra any chance someone can respond to the two requests I’ve made in the last 24 hours for assistance disconnecting my mother’s service. She passed away on Monday.

  • Subvert12 Trump is a waste of life (@Subvert12) reported

    @Telstra my broadband has been switched to the mobile network for a while now. Today the mobile network isnt even working....

  • entalingsweet Entaling Sweet (@entalingsweet) reported

    So @Optus and @Telstra are both not working? No internet at home or on my phone. Unacceptable in this day and age