Telstra

Telstra Outage Report in Gundaroo, Yass Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gundaroo, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gundaroo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Gundaroo, Yass Valley, State of New South Wales 05/13/2025 04:50

May 13: Problems at Telstra

Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gundaroo, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra E-mail
AustraliaCanberra E-mail
AustraliaCanberra E-mail
AustraliaCanberra E-mail
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gundaroo, State of New South Wales

Latest outage, problems and issue reports in Gundaroo and nearby locations:

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • Lindamatija25 Linda Matija (@Lindamatija25) reported from Canberra, Australian Capital Territory

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • woolnough Woolnough ⚓ (@woolnough) reported from Canberra, Australian Capital Territory

    On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • Diamondback1949 Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • Brumbies2003 Brumbies Man (@Brumbies2003) reported from Canberra, Australian Capital Territory

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • _kieranoconnor Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    @DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • giddeygirl Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jharrison2560 J Harrison (@jharrison2560) reported

    @RedFiddler @Telstra Wow - hope there are alternative networks? A formal complaint to consumer commission? Hate these shady business practices.

  • RCvieGaming RCvie (@RCvieGaming) reported

    @MichaelWestBiz @FitzgeraldSice I called Telstra once, informed them my family was getting scam Telstra calls a few times a month at one stage. Their advice was, don't give them anything. The fact that scammers could get other people using Telstra's name was not their concern. Couldn't log it as a complaint.

  • corkedwards84 Cork Edwards (@corkedwards84) reported

    @Telstra Yes. Because I don't have enough reception in my area (harpley estate 3030) that I need to use wifi calling, but the fibre network is down so I can't use that either. I have to have do not disturb on and everything else off just to send this tweet

  • Maximus_Piggage Chris (@Maximus_Piggage) reported

    @telstra so far 2 days without internet, apparently some idiot cut the cable, really frustrating ! Haven’t heard anything from you !! When will it be back ! Wyndham vale area. I want compensation for Netflix, Apple TV, YouTube premium, Kayo and prime that I can’t use right now !

  • angelar68197975 angela rubin (@angelar68197975) reported

    @Telstra That will undoubtedly take another at least thirty minutes of my time to negotiate.. Those of us not Tech savvy don’t find your Help sites easy

  • TaylaPayne8 Tayla Payne 💛☁️✨ (@TaylaPayne8) reported

    @BarryBazza76 @Telstra Just don’t have bad credit, kinda a you problem right there 🫣

  • PandaFrog33 Panda_Frog (@PandaFrog33) reported

    @Telstra once again you ******* bastards had a data leak. this time is really unaccusable since it should of never happened

  • VickiWoodward Vicki (@VickiWoodward) reported

    @RedFiddler @MmeEmmeline Even better was having to TIO Telstra because their complaint form on their website required an account number that I didn’t have because prepaid. Apparently they have fixed that now. Also: TIO is awesome and don’t be concerned about getting them involved “too early”.

  • Emperors_Tailor 💧 The Emperor’s Old Tailor (@Emperors_Tailor) reported

    @smh @bencubby So Telstra, the company which boasted about its "superior data security" after the Optus breach, managed to lose our customer data, WITHOUT any hacker involvement...?! Incompetent idiots. #auspol #telstra

  • ZDelovski Zoran Delovski (@ZDelovski) reported

    @Telstra No Because they cannot make calls I had to drive from the other side of the city to go and see what’s going on because I wasn’t getting any calls or messages from her. I have just told you there is an issue so can this please be looked into?