Telstra Outage in Gundy, Upper Hunter Shire, State of New South Wales

@Telstra It has been three months since I put my phone in for a simple repair and I have no doubt you'll try and charge me full price for such pathetic service. Telstra are con-artists who should be blacklisted.

@danssheehan @Telstra I am facing the same issue and get struggled with it.

@ipaddockapps The other thing, we had an issue with telstra the other week where we were ‘ghosts shapped’, took them a while to find, but happened on all devices on the same acc. When you do the speed test you will see speed shoot up, then fall back to 1-2

Telstra faults @Telstra closed so my business should close too? Why is their internet down and no one available to help?

How is it that Telstra internet goes off and their service is closed when my business is open @Telstra ?

As if Telstra wasn’t bad enough, there’s no way to call them to speak to somebody, even if I’m prepared to wait. I expect a service provider to be able to take a phone call. Wedging me into an even worse system is just indicative of how poor the service is.

@Telstra my parents have been having issues with their internet (download seems ok, but 0.03 kbps upload). They don't reckon that tweeting you guys can help, please help prove them otherwise :)

@jessikatully @AndyCaldin Is @Telstra adding that to the network name?

@Telstra 3 hours since my last response from one of your agents on the chat. Did the person I was chatting with forget that they had a long weekend and go? The other person currently working in customer service will be really upset their workload just doubled.

Delays procrastination and obfuscation are all that @telstra really offers clients. Their processes are hopeless and if u get caught in the customer service trap you are doomed. I am in my 4th week of waiting for my Telstra iPhone to be provisioned. #auspol @PaulFletcherMP #TIO