Telstra Outage Report in Hampstead, Ipswich, State of Queensland

@Telstra Never mind, I finally got the second confirmation!

@Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!

@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage

@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints

@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision

My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

@Telstra Thanks. Your techs are back and trying to work out what the problem is.

@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX

@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud

@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish

@Ticketek_AU @Telstra Bro fix your site just want @tylerthecreator tickets

@Ticketek_AU The Telstra app is not responding saying bad gateway

@notmaassa im convinced this queue is glitched like telstra plus is down as well. i got lorde tickets like immediately i dont get it

telstra website down and I can’t buy tyler the creator tickets is my villain origin story

@bronwynstuart Why don't they cut out the middleman and let us get vaxxed at all Telstra and aoptus stores!

@Ticketek_AU @mitchellnitschk Telstra plus is down

NO BECAUSE CAN TELSTRA GET THEIR **** TOGETHER BEFORE I ACTUALLY END MYSELF #TylerTheCreator #telstra #ticketek

@Telstra bit hard to maintain you’ve got the best network when $55/mth excludes 5G yet Optus has 5G included for same price AND, unlike Telstra, actually has 5G in Camp Hill 4152.

@Telstra Trying to get onto the presale on telstra plus. But keeps redirecting to 404 page not found? Any help?

@Ticketek_AU @frontiertouring You people are terrible the Telstra app was not working the Ticketek app obviously wasn’t talking to the Telstra app no where did it tell me on the Ticketek site you needed to go through Telstra plus how many years have you been doing this and it’s still ****