Telstra

Telstra Outage Report in Hampstead, Ipswich, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hampstead, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hampstead, Ipswich, State of Queensland 01/13/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hampstead, Ipswich, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hampstead, State of Queensland

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • longlou Louise Long (@longlou) reported from Brisbane, State of Queensland

    @gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.

  • Flansq Flangela (@Flansq) reported from Brisbane, State of Queensland

    @Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.

  • WayneLund13 Wayne Lund (@WayneLund13) reported from Brisbane, State of Queensland

    @slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....

  • rickrkoenig Rick König (@rickrkoenig) reported from Brisbane, State of Queensland

    @Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.

  • pwwingman 💧Phil viva la republic (@pwwingman) reported from Brisbane, State of Queensland

    @randlight I empathise with you however Telstra should look at their own broken service model

  • wmcneillie_ winky 🤹🏻‍♂️ (@wmcneillie_) reported from Brisbane, State of Queensland

    @Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑

  • longlou Louise Long (@longlou) reported from Brisbane, State of Queensland

    Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.

  • Mcali4 liz (whose side are you on) franklin (@Mcali4) reported from Brisbane, State of Queensland

    @emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.

  • TealJesus_ Teal (@TealJesus_) reported from Brisbane, State of Queensland

    this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • fit_chef_leanne Leanne Piercy (@fit_chef_leanne) reported from Brisbane, State of Queensland

    @GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • Trinkett Rina (@Trinkett) reported from Brisbane, State of Queensland

    Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice

  • Yummy_Ideas Yummy! Ideas (@Yummy_Ideas) reported from Brisbane, State of Queensland

    @Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.

  • jchimselfbigpo2 💧jchimself (@jchimselfbigpo2) reported from Brisbane, State of Queensland

    Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • geoff_girvine Geoff Irvine (@geoff_girvine) reported

    @Telstra Hi @Telstra I didn’t restart the modem and this week have been back to 100Mbs download and 30Mbs upload as the service level should be. This would indicate that the slow speeds were due to work being done by Telstra… just tell us when you are doing maintenance work…

  • geoff_girvine Geoff Irvine (@geoff_girvine) reported

    @Telstra Or maybe you proactively tell us as part of the service instead of taking long term subscription customers for granted…

  • Doodledido Ad Pacem (@Doodledido) reported

    @nathaus83 @simonahac @Telstra After having been with 2 other providers I find Telstra the best. For $15 extra business charge I get access to a better service. Worth it when you work from home. With a tricky issue they gave me a hotline number & the person that came to check the problem took his shoes off!

  • JStagoll Jesse Brasco (@JStagoll) reported

    @PervyPimp Yeah, so that's actually really messed up that Jordan blamed them for that. It's like blaming Telstra for having a customer service line. It's actually just a line to call and ask how to navigate Centrelink issues. Like which of the 100 phone numbers to call, what to say etc.

  • jrobens jrobens (@jrobens) reported

    @simonahac @Telstra I went to the Telstra shop and got them to do the calling. 15 minutes and the support person was getting quite agitated. Not sure it added to the customer experience database.

  • elle_desylva 𝙴𝚕𝚕𝚎 𝙳𝚎𝚂𝚢𝚕𝚟𝚊 🇦🇺🦘🌊😷✨ (@elle_desylva) reported

    Anyone else had trouble receiving the text from Twitter for two-factor authentication (when you have to enter a code to login, as well as your password)? I don't think Telstra is down so I wonder what was going on. Couldn't get codes last night, still can't this morning.

  • smccmickb Michael Burden (@smccmickb) reported

    @Telstra The guys just messaged me to say they are on their second case manager after the first one said he could not help them!

  • icurcards Michael (@icurcards) reported

    @simonahac @Telstra This is why legacy monopolistic organisations need to get smacked down by up and coming providers.

  • smccmickb Michael Burden (@smccmickb) reported

    @Telstra Hi Anto, thanks for your help. Unfortunately the guys have been in contact with your business teams and all they got was an apology and told it would be 6 weeks to fix it. Not good enough unfortunately.

  • baoyusi Claire AC 🥉🏅🥇🥈 包玉思 (@baoyusi) reported

    @RonniSalt @simonahac @Telstra I got a debt collector chasing me for a bill I got for $0.00. I rang the debt collector. They sighed. Apparently a common story. Never used them again.