Telstra Outage Report in Hampstead, Ipswich, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hampstead, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Hampstead, Ipswich, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Hampstead, State of Queensland
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Spectrum Networks
(@spectrumnet) reported
Looks like Telstra mobile network for calling is down. This fault is within the Telstra network, not Spectrum.
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Mr Jones
(@MaitlandMumbler) reported
@MareeEdwards4 $5 a month for Kayo is hard to beat if you’re a Telstra customer.
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Todd Sal
(@Todd_Sal) reported
Should also mention I was trying to chat to your customer service on the Telstra app, but the connection was so bad I couldn’t
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Bryce James
(@BryceJames94) reported
@Telstra Yo, Fix yo ****.
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Samantha Pennisi
(@SamanthaPennisi) reported
@chlovol6 @Telstra Try a phone restart. I did and was able to get onto my partner on the Optus network and my Dad on the Telstra network. Still can’t get onto my Mum or Brother (both with Telstra).
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Linda Saul
(@GoodixLady) reported
@RebekahsRight @YvetteDAth Yesterday's TV news was that 000 calls were the highest on record SE Qld & ambulance service couldn't cope. Telstra intervened & diverted calls with a recorded message to call QLD health if not serious. I thought 000 only gets called for an emergency!
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Freezer
(@MusicTweetSpot) reported
@Telstra the average speed of your internet service should be 100mbps these days not 52mbps like mine runs at
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JT Photography and Digital Art
(@GraveWhisperer) reported
Here we go again @Telstra No service, can't make calls, send texts, use the net or anything on 2 devices needing a net connection. Just adore the fact NOT! That telstra deems it OK to close the multiple case tickets because I did not pick up the phone and drop everything for
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DEB WEEKS
(@debjw88) reported
@AustralianLabor Well if your going to follow QLD state as stated. At the moment in QLD if you ring 000 you get a Telstra message. Ambulance are piled up with over 1/2 wait to get into emergency Great role model!!!!
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PHIZZI
(@ItsMePHIZ) reported
My new favourite hobby is messing with the scripts of scammers from "Internet Support" in the most minor way possible. Them: We're disconnecting your Telstra service for 15 days Me: That's fine. I needed a break. Them: (**** this wasn't part of the plan)... *Hangs Up*