Telstra Outage Report in Hampstead, Ipswich, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hampstead, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (19%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Hampstead, Ipswich, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
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Community Discussion
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Telstra Issues Reports Near Hampstead, State of Queensland
Latest outage, problems and issue reports in Hampstead and nearby locations:
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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michael scully (@scully65) reported from Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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belindajane (@BJOfficial) reported from Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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D (@etredoo) reported from Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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Lilia (@liliabernede) reported from Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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Lilia (@liliabernede) reported from Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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D (@etredoo) reported from Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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michael scully (@scully65) reported from Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Rae Allen (@raeallen) reported from Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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michael scully (@scully65) reported from Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Narelle Drage (@LahGirl747) reported
@AdeleOffley @Telstra Ours is the same, it’s like the power has been turned down.
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Uanmi (@ausuanmi) reported
@Telstra yes. the problem exists right through the town from the tower in the direction of the post office/caravan park. most recent, 2/10 mbps. upload more than download tells me there is a capacity problem. please fix. #mobile
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Jye Duggan (@DugganJye) reported
@AdeleOffley @Telstra Telstra reply to your messages which is good but There solution is to buy a booster for your house. Which worked for us. Not realising you have 15 vehicles also x $1200. Tower 10km away
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Chris Curnow (@ausThinker) reported
@Telstra Have sent details as requested but received reply advising you don’t recommend sending personal details via Twitter!! The problem is quite limited to a specific area within the postcode. Please see DM.
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JB (@John_R_Bruce) reported
@Telstra Calls, text and data. Service has been getting progressively worse over the past 12 months. We are now having to use boosters to improve service
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glen savill (@glensavill) reported
@DanTehanWannon @A_Sinodinos So your for digital conectivity !! Well then why did you lot insist on still using the copper network when you redid the NBN under Turnball and then have to pay telstra witch you sold off 250 mill to keep it working every year . Maybe fibre to the home was better.Another F/up
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Ronnie Fahy (@ronniejfahy) reported
@Telstra I have spoken to your business teams twice, both times being put on hold and both times cut off with no resolution. @Telstra @TelstraEnt should be embarrassed by this clearly.
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BuyLowSellHigh (@BLSHigh) reported
$TLS TELSTRA - The government will invest A$480 million to provide faster speeds on the National Broadband Network’s fixed wireless services for households and businesses across rural and remote Australia, according to Communications Minister Paul Fletcher
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Anthony morris (@Antfarm81) reported
@Telstra what is going on with rural phone service. Currently on tractor and phone has 3bar service. Internet is basically useless to use. I can see phone tower 20km away on hill range. I’m 3km from a booster tower in naradhan.
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JB (@John_R_Bruce) reported
@Telstra Yes we have, and get a generic answer “that everything is ok at our end” I’ve spoken to our local Federal member for parliament also, they are well aware of the issues but Telstra need to act