Telstra Outage Report in Hampstead, Ipswich, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hampstead, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Hampstead, Ipswich, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hampstead, State of Queensland
Latest outage, problems and issue reports in Hampstead and nearby locations:
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rod Gullickson
(@RodGullickson) reported
@AmyRemeikis We had issues when it rained, Telstra switched us to a different pair from a nearby pit to the node which is a few blocks away, has been much better. As others suggest, we got a cat6 cable run from where the cable entered the roofspace straight to the modem.
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Pam Swanborough
(@NettlePot) reported
@Telstra Been on chat for 1.5 hours and it allegedly escalated to third line support, but then the chat just went silent. "It'll be another 10-15 minutes" 20 minutes ago. Precisely how crappy is your support?
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💧Sally Lawry
(@SallyLawry) reported
@AmyRemeikis Put in a complaint to Telstra or the provider about poor service . Get a SR number and tell them you are going to the Telco Ombudsman . Put in a complaint online with as much detail as possible , dates and times of poor connection, complaints and cost . You will get a response
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Pam Swanborough
(@NettlePot) reported
@Telstra I CANNOT CHAT TO OUR MESSAGING TEAM BECAUSE I CANNOT MESSAGE MESSAGING IS THE VERY THING I WANT TO DO AND CANNOT EXACTLY HOW ABUSIVE IS YOUR SUPPORT SERVICE DESIGNED TO BE?
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Sean Robbo - I have Q fever idiots, not fkn Qanon
(@Seldomsean63) reported
Did we just get space invaded as power went off for about an hour & now it is taking forever to load up on the internet & my Netflix on Telstra TV & getting blurry poor quality TV picture ? @Telstra ? Internet super slow on computer ? #Justsaying Always happens in the movies ?
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Pam Swanborough
(@NettlePot) reported
@Telstra I think I regretfully figured that out some hours ago. we are still trying to do that, me and Nameless on your help chat desk Interesting that I have to pay an extra $20/month for the privilege of being charged $10 a day for international roaming
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💧Sally Lawry
(@SallyLawry) reported
@ElianeMayer6 @AmyRemeikis By contacting Telco I had one contact, or Case Manager, who was very helpful . We have had lots of problems with connections and speed . Main problem being old copper wire and distance from the node . Got a good refund as Telstra was simply not providing promised service
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Noel
(@kranknm1) reported
This is scary I answered a text on Twitter regarding Broadband speeds in my text saying that I was happy with my internet speeds via my mobile with Telstra within 2 minutes I received a text from Telstra saying they were glad I was happy with Telstra service
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Sean Robbo - I have Q fever idiots, not fkn Qanon
(@Seldomsean63) reported
@Telstra Lol yeah but ironically turning everything off at the wall for a few minutes seemed to fix it all. Everything on Telstra TV was taking for ever to load up & it kept dropping out, so yes was weird. Internet on my laptop seems ok this morning & currently watching 7plus . Thanks.
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Peter Schrieber
(@BoyfromTok) reported
@AmyRemeikis Telephone exchange is Telstra. You need an NBN connection with a good ISP. Preferably one with an Australian help line.