Telstra

Telstra Outage Report in Hampstead, Ipswich, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hampstead, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hampstead, Ipswich, State of Queensland 02/05/2025 02:45

February 05: Problems at Telstra

Telstra is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hampstead, Ipswich, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hampstead, State of Queensland

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • Flansq Flangela (@Flansq) reported from Brisbane, State of Queensland

    @Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.

  • glenn_rowe Glenn Rowe (@glenn_rowe) reported from Brisbane, State of Queensland

    @Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @factordex @Telstra @NBN_Australia Holy shit

  • EsmaVersace Esma Versace (@EsmaVersace) reported from Brisbane, State of Queensland

    @Telstra ADSL. Internet connection has been slow and dropping out for weeks

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.

  • joshjokic Joshua Jokic (@joshjokic) reported from Brisbane, State of Queensland

    @Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣

  • twothumbswriter Angela Bensted (@twothumbswriter) reported from Brisbane, State of Queensland

    When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • wmcneillie_ winky 🤹🏻‍♂️ (@wmcneillie_) reported from Brisbane, State of Queensland

    @Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.

  • jchimselfbigpo2 💧jchimself (@jchimselfbigpo2) reported from Brisbane, State of Queensland

    Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • janellehmiles Janelle Miles (@janellehmiles) reported from Brisbane, State of Queensland

    @Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NikitasCon Con Nikitas (@NikitasCon) reported

    @Telstra just got fobbed by a lady in India who said there was an outage in my area, when checked there is no known.outage she was absolutely pathetic

  • HarjoodJones Harjood Jones (@HarjoodJones) reported

    @lucethoughts Get them 2-3 times a week Pretty much always naming Telstra as the service Obviously a scam as I haven't had a Telstra connection since the 90s... But have some fun - feign shock & horror String them along & ask for advice (in tears) I'll leave the test to you

  • CycleCosmic Cosmic_Cycle (@CycleCosmic) reported

    @lucethoughts This is a scam - has been for a few years. And very annoying with the constant bombardment of these calls. How is that Telstra / NBN cannot provide an effective blocking service for these type of scams? #auspol

  • ArtifexH ArtifexH ☕🏳️‍⚧️ (@ArtifexH) reported

    @mels_mck @Telstra Same with me, it's pretty damn pathetic. i'm switching to Optus today.

  • DanielRycen drycenn (@DanielRycen) reported

    Never pay your @Telstra bills in advance. Since November I have been trying to get my account credit back.. and they just keep sending me letters with "you have X amount of credit 🤭" Give me back my money!

  • onewildpreclife Annie Wilson (@onewildpreclife) reported

    @valeriekhoo @Telstra I had same issue 2 days ago. Unacceptable wait. (When I finally got on to the overworked employee, she couldn’t fix the problem (I didn’t know I had). Thankfully, NBN guy who came next day was a gem, worked REALLY hard. Found cable from house corroded, hence signal dropping out.)

  • kittycati Elizabeth Simpson (@kittycati) reported

    @ABCaustralia @abc730 I rang up Telstra and spoke to a staff member who could not understand what I wanted to cancel the new contract and have no internet only a phoneline. It took me to say “they don’t have a computer or even use the data on their mobile phones” for the person to get it & cancel it.

  • sarah_andros88 Xr globalised (@sarah_andros88) reported

    Thats why my reception is never what my contract with telstra states ir is

  • potrzebieggm George Michaelson (@potrzebieggm) reported

    The bit about this telstra mis-selling scandal nobody talks about is the underlying cost of delivery is completely disjoint from the price: it costs all real network providers close to nothing-per-gigabyte. Its all a giant scam.

  • KarlCottonSpy John ******* (@KarlCottonSpy) reported

    @D_Melissa2 Well done to all who stood up to Telstra but this should never have happened. But looks like the fine should have been bigger as Telstra and ASIC “agreed” on a suitable fine. Nothing for those impacted beyond being “allowed” to keep their phones.