Telstra Outage Report in Hampstead, Ipswich, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hampstead, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hampstead, Ipswich, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hampstead, State of Queensland
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Leanne Piercy
(@fit_chef_leanne) reported
from
Brisbane, State of Queensland
@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
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Leesa Watego
(@leesawatego) reported
from
Brisbane, State of Queensland
Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.
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🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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David Gascoigne
(@gassy_68) reported
from
Brisbane, State of Queensland
@Telstra Still not working!!
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🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127
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BRIAN STEVENSON
(@choppa901503) reported
from
Brisbane, State of Queensland
@Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Dermot G
(@GreeneDermot67) reported
from
Brisbane, State of Queensland
@SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
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Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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Jonathan Cheah
(@joncheah) reported
from
Brisbane, State of Queensland
@Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Sherwood
(@jacksherwood_) reported
@Telstra is the app broken at the moment or?
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ZAG
(@ZAG07187828) reported
@Telstra internet speeds have been reduced to 0.1 Mbps down and 0.2 Mbps down if i go to my gateway it says everything is fine please help
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IceGecko
(@GeckoIce) reported
@Telstra Feeling the love telstra? Why would you tweet when literally everyone hates you for being an organised crime syndicate? You are still trying to charge me each month for an account I cancelled over 6 months ago because I had 3mbps up Dont make a fake offer to help, youve refused
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💧Chris Gillard
(@FragileLands) reported
@ErskineKristen @telstracareers Well done. People really need to stand their ground with large companies. My best advice aside from telling them you’ll put in an ombudsman complaint and doing it, is this: 💥RECORD ALL YOUR CALLS WITH THEM AND TELL THEM THEY ARE BEING RECORDED💥 #auspol #telstra
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Anthony Butt
(@anthony_butt) reported
@rubin_angela I tried contacting someone at Telstra with a simple query. You can’t talk to anyone. There’s a convoluted process for getting help. First person couldn’t help. I was promised someone would get back to me in 48 hrs, no one did. /2
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Richard “Dick” Hands
(@ThePainTrain92) reported
@NBN_Australia @Telstra My mate was pretty dissatisfied with losing connection to NBN yesterday arvo. He had to **** to 360p **** which just isn’t on. In the age of 4K content, reverting back to 360p is just garbage. We may as well draw crayon **** if these issues persist.
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Spikey_cat
(@spikey_cat) reported
@Telstra In short, I'm having connectivity issues with the iphone 11, I've done all trouble shooting and even got another service in it and still having issues not limited to one city/location.
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Janeen Jericho
(@JaneenJericho1) reported
Hi @Telstra no mobile service from 5am Sunday at Poochera/Cungena SA. Can you assist urgently? Have messaged on Facebook but 2 separate employees say we're all good... Not, we're not good and that's according to me, my partner, my daughter, her husband and many others??
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Werdna. ϟ
(@werdnahunt) reported
What is the point of the Telstra app if it literally never works @Telstra
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micrfengyu
(@micrfengyu) reported
@Telstra So I called your service 132200, the lady keeps telling me that i should pay for the future which i understand already and kept re-telling me the something and put me on hold for like 10 minutes and hang me up without saying anything. Yelling at me and