Telstra Outage Report in Harcourt, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Harcourt, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Harcourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Harcourt, State of Victoria
Latest outage, problems and issue reports in Harcourt and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Proud Bulldog Fan
(@GT351_JONS) reported
@Telstra The online support says it looks ok and modem message may just be a bug in reporting as service looks all ok.. This has occurred last month and a problem with cable to house was found. now similar but worse issue has re occured
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Aman Talwar
(@AmanTalwar) reported
Hi @Telstra , are you folks having a NBN outage in Sydney. #telstraoutage #telstra #nbn
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Proley McProleface
(@chalkwhitehands) reported
Just had a call from "The #Telstra Technical Department" Why would Australia's largest phone network be ringing me on a mobile phone?
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La Niña Spurway
(@nick_spurway) reported
Hi @Telstra you have cut off my service with no warning and I can’t even call your call centres from my phone????
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Kathryn Hall
(@Kathryn02003319) reported
@Telstra Thank you. After numerous phone calls and visiting a Telstra shop, I finally worked out how to connect with a Telstra representative in Australia. I simply had to make a request as “ dispute”. Then I avoided the the call centre, resolved the problem with an astute representative
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Tom Dunstan
(@RowcropAust) reported
@Telstra @EmmaKealyMP @DanTehanWannon Why is the phone service in Telangatuk area getting worse each year?
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David
(@DabblerPtyLtd) reported
@Telstra Telstra are a recurring problem. The worst customer service in Australia. You force us into online chat where things go in circles, agents just flick between chats and do nothing. What they ‘do’ never gets done or done incorrectly. You’ve always been bad but it’s getting worse
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Peter Rushworth
(@PeterRushworth2) reported
@AnnastaciaMP @Griffith_Uni @Telstra The worst person of bullying in qld is you. You and your party have threatened fines and gaol time for people who do not comply with your rules. You have taken freedoms away and destroyed both families and businesses. If anyone should be arrested it is annastacia palaszczuk.
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Proud Bulldog Fan
(@GT351_JONS) reported
Is anyone else having issues with constant Telstra NBN droputs over the last few days ?... I seem to be dropping out every 10 mins or so for a few mins at a time, very annoying when trying to work #Telstra
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Warsky
(@Warsky15) reported
@Telstra Feels like the only way I can get real support is through social media...? The people on the phone are extremely rude and unhelpful, my internet has been dropping 19-30% packets since Tuesday night, making certain sites unusable. Nothing wrong on my end.