Telstra Outage Report in Harcourt, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Harcourt, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Harcourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Harcourt, State of Victoria
Latest outage, problems and issue reports in Harcourt and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline
(@MsPaulineMac) reported
Oh, and @telstra I’ve been without internet going on 4 days. This needs to be escalated ASAP! Fix my damned internet!
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Mark O'Meara
(@MarkOMeara) reported
Terrible experience in the @telstra store in Waurn Ponds. They didn't have stock of a Samsung Galaxy 21 so they ordered one in. But when we went to collect it, the price of the plan had increased almost $100 a month, all without warning. Pretty poor service.
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💧Mickey Blue (Proud Sewer Rat)
(@poornhonest) reported
@JackieHansard If you are talking mobile, Telstra is the only Central Coast network worthwhile. But there are many reasonably priced distributors, I've heard Belong is a great budget service & there are others using Telstra network.
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Brad
(@Bradstr01) reported
@Telstra Been a customer of Telstra for 20 years. You know what I won’t be after 9am tomorrow?? A customer of Telstra. That’s 18 mobile accounts my broadband business and Velocity. Nothing since Tuesday. Not good enough.
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Max
(@Moist_Fruit) reported
@Telstra will we be compensated for the random loss of internet that says it will be down until TUESDAY!
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Darcy Deadeyes
(@DarcyDeadeyes) reported
@Telstra I know that & yes, the problem is I am sick to death of wasting one minute every time I have to set up an unreliable hotspot on another device. It pisses me off and I’m looking at moving to another provider. Why the f*ck should I have to buy another sim just to use my plan data?
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Yosemite Sam
(@Yose18007365) reported
@NRL Remember when you could stream the game if your were a Telstra customer?! Well they lied to customers renewing their plan . Remember there are other providers out there!!!
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popular opinion
(@LordChrissyton) reported
@Telstra you have since taken 4 x $1 on my credit card but yet the movie I tried to rent still isn't on my account. Which costs $3.99. Do you really not have any customer service?
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Chris Holden
(@iamchrisholden) reported
@Telstra Error code, error code, error code, should be a free service with Kayos crap, bring back the NRL ap streaming
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Dan Sims
(@DanSims) reported
@theprovenance @Telstra They are a joke. Worse customer service ever.