Telstra Outage Report in Hartley, Lithgow, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hartley, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hartley, Lithgow, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Hartley, State of New South Wales
Latest outage, problems and issue reports in Hartley and nearby locations:
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁
(@lotusaccts) reported
from
Sydney, State of New South Wales
Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra And down again just now. Outage page blames nbn again...
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Down again. This is becoming very frustrating...
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....
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danielle nguyen
(@daniellengvyen) reported
from
Sydney, State of New South Wales
um telstra ******** is going on
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra And still charging for full service. Home full of kids hating Telstra as no internet!
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coderHavingFun
(@coderHavingFun) reported
from
Sydney, State of New South Wales
@Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.
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Jenna Price
(@JennaPrice) reported
from
Sydney, State of New South Wales
I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Floate
(@RossFloate) reported
It is nothing short of spectacular that when you call Telstra to get a new business service, you sit through 45 minutes of hold messages telling you to just use their app (from which you cannot create a new business service).
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
@Telstra service is a bit impersonal now that no-one gives names.
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Cara☘️Melbourne/VIC/FMTY✈️🌏
(@sacredcara) reported
@asubjectivemale Thanks for info, have heard good things about Aldi and Belong. My current company uses Optus service but cheaper however Telstra supposed to be better for regional coverage, which is important for me.
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MexaRoo🇦🇺🇲🇽
(@MaCaTe23) reported
@Telstra @acccgovau Telstra keeps saying month to month that they have resolved this issue, yet every month I need to come back so they dont take my money, can you advice how I can get rid of them? Too much time invested so they dont rob me. They need to back off, Im being harrased!
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Louise Thomson - Leadership Team Mentor
(@GlobalPeopleLou) reported
@cynth_mahons @Telstra Did you get some service here @cynth_mahons from #telstra ? How so very annoying
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Jason Andrade
(@jasonandrade) reported
@Telstra Thanks Tanasha from Telstra! Does that mean you do have a 5G tower here and it is just a building/my location issue?
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AdventureAli
(@adventure_ali_) reported
@ellalouise74 @AjaanMark Yes it’s terrible. I was recently on the mid coast NSW and everyone I know just has Telstra because otherwise there’s no reception! Hope you manage to change to a better network soon, loss of reception when using GPS is the worst!
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Jack Isaac
(@jackisaacwise) reported
@RangaRunner I mysteriously had a coffee delivery disappear between pick up at Abbotsford and transfer to Sunshine West I’m hoping whoever lifted it has a grinder. Australia Posts response a month later not their problem on par with Telstra for customer service.
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🦏 rhinocough
(@rhinoz) reported
@Telstra No, never had this before... 🤔 However, my Aldi phone also had barely internet at the same time, and we live right next to the tower, so I really thought there was an issue on your side? Or an update to your capping tech maybe. Will certainly be in touch if this happens again.
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Anthony De Marco
(@anthony_demarco) reported
@Richard68486556 @Telstra Just came to make the same complaint. Go through the customer lip service routine of turn it off and on, do a speed test, no change, we'll investigate. Finding other providers with better prices, better speeds and better reviews. Might be time to jump ship!