Telstra Outage Report in Hartley, Lithgow, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hartley, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telstra
Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Hartley, Lithgow, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hartley, State of New South Wales
Latest outage, problems and issue reports in Hartley and nearby locations:
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💧Jamie (@scibidoo) reported from Sydney, State of New South Wales
@Telstra nothing says world class like 4 bar coverage and no data like your 4G network in the middle of the capital city. #terrible
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Francine Binns (@fbinns_binns) reported from Sydney, State of New South Wales
@hobday36 @Telstra I have the same issue for the past seven days.
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Daniel Brear (@lhighbrow) reported from Sydney, State of New South Wales
If you want your issue presented, present your issue. The message going to @NSWFarmers and @NSWYF at today's advocacy panel @Telstra insight centre. #NSWFarmersAC19
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Steven (@stevenandlizzy) reported from Sydney, State of New South Wales
@Telstra I’d forgotten how poor your call centre was having not been a customer for the last few years. Have to say how poor the experience was and so so much background noise #terrible
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Jo Chichester (@jochichester) reported from Sydney, State of New South Wales
@Telstra Was at home. Wasn’t casting just trying to use the app on the TV but it didn’t recognize my login & instruction to go to website diverted back to Telstra. Very confusing & this twitter exchange is more helpful than both companies websites or call centres.
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🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales
@PoneSc0p3 @ComissionerKate Telstra isn't great, just a marketing exercise......no idea of service, but best of a bad bunch
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🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales
@SkyNewsAust @Telstra @andy_penn @BizTicky @NBN_Australia It's overpriced & worthless now.....totally stuffed up by LNP Government & Murdoch, providers fees too high, write it down & "fix" it
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Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales
@JanetGoss @iborgward @Telstra I get them all the time too, I invested in a cheap answering machine, I never answer the landline unless I know the number that comes up. It’s only very elderly relatives that ever call it anyway, the scammers always hang up when the machine kicks in! Mine’s silent too.
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Jo Chichester (@jochichester) reported from Sydney, State of New South Wales
It’s really hard to know who to hate more @Telstra or @Foxtel. I’ve been paying for Foxtel for years, but cannot get FoxtelPlay as both company’s consultants tells me it’s the other one I should talk to. Thank god EVERY OTHER streaming service is easier.
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Will Deasy (@willdeasy) reported from Sydney, State of New South Wales
@amaxi @Telstra Welcome to @andy_penn's Telstra. Happy to take your money at a premium at sub standard service
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Jo Chichester (@jochichester) reported from Sydney, State of New South Wales
@Telstra Thank you for your help. My frustration was at boiling point. Nice that Telstra has the socials right.
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Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales
@JanetGoss @iborgward @Telstra The other thing they do is tell you to go to your computer and log in, they then talk you through a ‘fix’ for a non existent problem. What they are in fact doing is gaining access to bank account details, logins, passwords etc. A number of people have been caught, always hang up!
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Jo Chichester (@jochichester) reported from Sydney, State of New South Wales
@Telstra I can’t subscribe to it because the Foxtel website keeps redirecting me to my Telstra login. There’s no chat service like Apple has to fix it, just “community” which is useless. When finally get to a person on phone each say go to website. So I’ve given up and will just use Go.
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Will Deasy (@willdeasy) reported from Sydney, State of New South Wales
@Telstra There is no outage at Green Square. This is a daily event.
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Jo Chichester (@jochichester) reported from Sydney, State of New South Wales
@Barrawensdy1 @Telstra @Foxtel Yes I got that far - but neither could help my get it! I’ve since discovered I can watch the show I was seeking on Foxtel Go. But the Play issue was an hour I’ll never get back.
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🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales
@JaneCaro @Telstra Definitely not me.....they have totally stuffed up our NBN.....Abbott/MT/IPA & Murdoch......wait until you see the cost to taxpayers to " fix it"
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deepak (@deepbona) reported from Sydney, State of New South Wales
@Telstra Frankly your Indian call centre is full of untrained incompetent people. How can I get my complaint managed by someone local in Australia
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Will Deasy (@willdeasy) reported from Sydney, State of New South Wales
@Telstra no internet again at green square. No I haven't filed a report because of the generic response of your signal might be affected by X
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Bede O'Mara (@bedeomara74) reported from Sydney, State of New South Wales
@bogga1967 @jlaycock55 Still on Telstra outage Houlty sorry.
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deepak (@deepbona) reported from Sydney, State of New South Wales
@Telstra Like I said 3 different people contacted me - not sure if they are “case managers”. None of them had any clue about complaints management, customer satisfaction and most importantly- my complaint.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Boulton Cave Dweller, 🇰🇵 living a good life. (@kimcando) reported
@Telstra I am in Beverley in Western Australia, seems. to have gotten worse in recent months, my problems include call dropout, message bank not working because of call dropout I figure, town community page full Telstra issues, I run a business, calls dropping out mid call. #embarrassing
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Rob Web (@justweb) reported
@Telstra You know what, user switchable for the 4g (not that it's much good anyway, but better than nothing) would be a good idea. TBH, rarely have NBN problems, but it would be good to have control over the 4g connections. Thx.
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Damien (@rosmalend) reported
Hey @Telstra, what’s going on with mobile service in Broken Hill?? No outages listed on your website yet no service since Tuesday afternoon. Up your game!
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Rambusters Crossbred Ramshearing (@rambusterswa) reported
@burgess_ag finding the Telstra wifi with a cellfi booster works if you have phone service and a lot cheaper than satellite
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Ria - Sad Girl Summer Version (@MrsBker) reported
My @TelsimAustralia sim card is now on the Telstra network and I no longer get autoplay voice messages but have to set up a voicemail inbox a la 2002 style??! 😭 Why???
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AMK (@AMK47110898) reported
@Telstra @wp_alltrending How about you stop giving me misleading information and have a serious case manager or manager give me a call. I'm chatting to your customer support right now and they have no idea. I've had to screenshot this and send it to them 2022/02/07922
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Ms Tammy Jane Elizabeth Kelly ® (@TammyJudgejury) reported
@abcnews No coincidence Telstra has taken 3 months so far to provide me with the data for that Telstra account which will lead to proof of that phone conversation. Corruption is everywhere, people like me can never get justice
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William Maslin (@WilliamMaslin) reported
3 phone calls to @Telstra today and hung up on twice. Now they want to charge me $30 to reactivate my service to cancel it. Disgusting @andy_penn
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LouieLou (@LouieLouLouigi) reported
@possumbelly72 @GregDore2 You probably think it's funny the anti vaxxers burnt down their 5g Telstra tower in Mullumbimby too. Flaunting rules while others are honest is no laughing matter. PS, the unvaccinated cousins all got Covid Jan. Were quite sick, they've lost work,but still they remain stupid
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Kashmira Oswal (@KashmiraO) reported
@Telstra absolutely terrible service. Wifi/phone line stopped 2 days ago. Been calling and get cut off. Now on hold since 1 hr. How will you compensate me for the working hours I lost? No I don’t want “we apologise”