Telstra

Telstra Outage Report in Hartley, Lithgow, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hartley, Lithgow, State of New South Wales 12/04/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • Enschway Enschway (@Enschway) reported from Sydney, State of New South Wales

    @stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • StewartWalton Stewart Walton (@StewartWalton) reported from Sydney, State of New South Wales

    @Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."

  • AnneGor77871669 Anne Gordon (@AnneGor77871669) reported from Sydney, State of New South Wales

    @jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthProc Anthony🔴⚫️🏇🏎🏏🎬🤟 (@AnthProc) reported

    @BelongAU you’re aware of an issue currently happening on voice calls & data on your mobile service yes? You’ve switched on Telstra Wifi Calling but lost cellular signal when away from Wifi. Haven’t heard a peep from you on the issue, apparently been known since this morning 😡

  • Maximus_Piggage Chris (@Maximus_Piggage) reported

    @telstra so far 2 days without internet, apparently some idiot cut the cable, really frustrating ! Haven’t heard anything from you !! When will it be back ! Wyndham vale area. I want compensation for Netflix, Apple TV, YouTube premium, Kayo and prime that I can’t use right now !

  • _buzman buzman (@_buzman) reported

    for ***** sake @Telstra get your **** together.. it's not as if cyber security was off the radar in the last little while... a completely incompetent organisation.. "we've got you covered" is a joke.. stop advertising until you are a secure option for customers #classaction

  • jharrison2560 J Harrison (@jharrison2560) reported

    @RedFiddler @Telstra Wow - hope there are alternative networks? A formal complaint to consumer commission? Hate these shady business practices.

  • EurekaJustice @LindaEurekaJustice@aus.social. Vax/Mask/Filter! (@EurekaJustice) reported

    @RedFiddler @winludivine @Telstra It's the same strategy as robodebt: people are current customers so force a change on them, pretend it's better, but it's much, much worse & then make it necessary to have a PhD in Consumer Law to get them to fix it + hrs of free time to spend on circular phone menus to fix it!🤬

  • angelar68197975 angela rubin (@angelar68197975) reported

    @Telstra That will undoubtedly take another at least thirty minutes of my time to negotiate.. Those of us not Tech savvy don’t find your Help sites easy

  • JackErikHyde Jack Hyde (@JackErikHyde) reported

    @Telstra Any idea when the issues in 3024 will be resolved? Literally can only use my phone if I am 2km from home but my house is a deadzone with the current outages.

  • felft Felft (@felft) reported

    Lol @Telstra are so crap they managed to release customer data without being hacked! Brilliant

  • JReevesTaylor John Reeves Taylor (@JReevesTaylor) reported

    Could @Telstra be any more frustrating - #FAIL

  • donaldlui Donald (@donaldlui) reported

    I wonder which network my @volvocars uses. It manages to get an internet connection down in my garage but my @Optus connection drops out on my phone, which means it’s not Optus. It’s probably on Telstra.