Telstra Outage Report in Hartley, Lithgow, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hartley, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Hartley, Lithgow, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Telstra Issues Reports Near Hartley, State of New South Wales
Latest outage, problems and issue reports in Hartley and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra It wasn’t terrible for a week or two but after I complained, and got a wedge of credit on my account, the signal has become 💩 again and the site no longer claims issues. Looks like I’ll have to get back on messages in the Telstra app again. But no. That’s not working either. :-(
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💧Jim Koopman
(@jimkoopman1957) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Took Telstra 3 months and a complaint to the ombudsman for a human to come to Newport last week, open a pit and tell us the problem was nbn workers had cut the copper wire to our house.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Now the support person who I am in a conversation with in the Telstra app, and to whom I have ID’d myself for security, is asking me my name, phone, email address. 🙄 and browser version. Really, @telstra?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Funny I complain and the signal to my phone SUDDENLY changes from 1-2 bars to 3-4 bars. The boy time n several weeks. The only change was my Twitter complaints to @telstra. I’m no moron. I know the squeaky wheel gets attention. I also know that’s shite #cx. 1/2
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@benbarren @Telstra @AussieBroadband I kinda feel they’d be able to offer a n onshore support if they got their **** together on providing a decent service that doesn’t need massive amounts of offshore support staff. Meanwhile I keep complaining and escalating issues and getting credit.
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Suggest a new provider is called for. Never been impressed with Telstra over the years working in different businesses.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra To start with, when a customer has id’d themselves to the agent, don’t get the agent to then later ask for name/phone/email. Don’t you have a CRM there?
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Hi Angela, the download speed of my broadband has been sloth like in recent days. I’ve rebooted the modem and now I can’t connect at all. Please help.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Now. Suddenly. I’m at 4 bars signal strength. Almost as if complaining made it happen. 🤔
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
It’s awesome when you‘ve several open issues with @Telstra , & you get a message from Telstra, asking how things are going with your issues, that you spent hours discussing w/ Telstra earlier that day. How is it when a CORP asks you how your issue with same CORP is progressing??
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Even as you reward me @Telstra , after my complaints of reduced signal strength and reduced connectivity & patchy connectivity I will continue to tell all my connections that a complaint will result in credit to accounts. Give us what we’ve paid for and we won’t have to complain.
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@WhistlingWhist @Telstra Not in person of course, via the help app. Slow going but we are getting there.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@benbarren @Telstra @AussieBroadband I feel they’d be able to offer onshore support if they got their **** together by providing a decent service that doesn’t need massive amounts of support staff. Meanwhile I keep complaining and escalating issues and getting credit. What does “port to another network” mean?
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra I walked into a Vodafone store in Sydney with hopes of them being able to transfer my account and/or sort out my data roaming problems from my UK account and was literally met with “LOL, we get people in here all the time asking that. We’re like a totally separate company.” 🙄
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Thanks have been speaking to support. Waiting to hear the verdict. At the moment my Download speed is 17.3 the upload speed is 1.9. And the Ping speed is 14ms.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I read that as an assistant who helps with digital matters. i.e.: app not working. If someone asks a digital assistant if they are a bot what do you suggest they do with that question? I posit that ignoring a question is a poor response.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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DantoJohto
(@DJohto) reported
@Telstra Hey Tanasha, called the JB hi-fi store today and I think they've called you guys to help fix it? It was still stuck in transit :(
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Darryl Anderson
(@anvildarryl) reported
@Telstra Troubleshooting advised restart. Done. Had one bar of 4G then so thought I was getting somewhere. Next step reset network settings. Done. One bar of 4G, but now back to 3 of 3G. Next step OS update, but too slow for that. Anyway, download done, so that’ll do for now. Thanks.
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CTW8
(@CTW81) reported
Telstra called me yesterday to discuss my slow Internet. Not having Internet with Telstra I replied "GET ****** YOU EVIL SCAM CNT" #scam #telstra
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CelticsADL
(@AdlCeltics) reported
@WorldWideWob Doesn't interface with my Telstra TV box (Australia) any more. Chrome's not working. Tells me to select my "TV provider" but none available in my region. Emailed "Support" who were useless. My subscription ends next month.... deactivated auto-renew
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The Badger
(@TheBadgerXI) reported
@leocjy @Optus Same problem here! Hopeless. Should have gone to Telstra
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Matt Glennen
(@matt_glennen) reported
@agrobaz Yep. Have missed calls and no voice msgs. then make a call and voice msgs then come through. Our @Telstra service seems to be getting worse around here. Always had 4G now chops and changes.
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Renata
(@itsrenatak) reported
@Telstra Yes they do and I have come across so many customers complaining over Twitter that the Telstra app is not loading and even the people working in my local Telstra Store say they are experiencing loading issues too.
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Tony Stewart
(@JerseyRidge) reported
@agrobaz I have the same problem with my iPhone, Barry. The vast majority of my @telstra voicemails are delayed by hours or days. After reading this thread I performed the update to iOS 16.0.3 last night. 10am this morning I received a voicemail from 4:30 yesterday. So still not fixed.
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Kaspar
(@KadakKaspar) reported
@TheDiscoSteve @igorsushko Its false praise if youre in your hatred bubble and refuse to accept reality and force yourself to come up with reasons to hate. Oh btw. Just set up my Starlink. Before I had Telstra mobile max 8 mbps down, now I got almost 200 mbps download speed. Thanks SpaceX!
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Katrina
(@Katrina_351) reported
Hey @Optus I’m in the ACT out in the open and have 1 bar of service. My partner is in the act currently in a basement of a 5 store my building and he has full service with @Telstra guess who I’m changing to….