Telstra

Telstra Outage Report in Hartley, Lithgow, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hartley, Lithgow, State of New South Wales 12/16/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @telstra what is happening with the internet in Surry Hills?, mine has been down for hours now

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.

  • MsMelM MelanieM (@MsMelM) reported from Sydney, State of New South Wales

    I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

  • lockdownszn JAC.SZN.CMNG (@lockdownszn) reported from Sydney, State of New South Wales

    @deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • NarracottMick Michael narroctt, (@NarracottMick) reported from Sydney, State of New South Wales

    ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported from Sydney, State of New South Wales

    Hey @Telstra your contact centre is awful.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahMoran VACCINATED AF! Sarah Moran 👗 (@SarahMoran) reported

    @RedfernMichelle @philipdalidakis Me too! Now I just play a dedicated Millenial and never answer the phone. (I’m serious: it’s always scammers. Anyone else tries again or leaves a Telstra “voice to text” message)

  • alexmakin Alex Makin (@alexmakin) reported

    @wyvernsrose @somewherein84 Really, wasn't aware of that. I took a complaint to TIO at the start of the pandemic over Telstra. It took them a bit longer but did get a suitable outcome.

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    So we route the call from our mobile over our wifi, down the NBN line and eventually it makes its way back onto the Telstra phone network to be passed off to where ever the call is terminated.

  • RobertOsterInk RobertOsterSignature (@RobertOsterInk) reported

    @Optus No matter. Telstra 5g is a ripper. My company used Optus exclusively until 5g. You losing business down here left right and centre.

  • traceyytran tracey 🌻 (@traceyytran) reported

    @Telstra Nothing, the last update I got was last night stating that a technician was looking into it. It still doesn't work.

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    We have had a telstra business account for some years for our mobile phone service which is not cheap and we last negotiated our contract before Covid. So since covid our operations have moved to our house so the majority of our telstra calls are routing over Dodo.

  • MclauchlanTyra Tyra Smith-Mclauchlan (@MclauchlanTyra) reported

    @Daniel44413189 @burlycustomer @Telstra More Telstra lies... Such poor customer service

  • bblurie **** ;) // missing punz (@bblurie) reported

    @RiotSupport @Telstra Foxtel*** damn i really thought Telstra would pull the bad Wi-Fi on me shiiiiit

  • crk5 𝘚𝘭𝘢𝘳𝘵𝘪𝘣𝘢𝘳𝘵𝘧𝘢𝘴𝘵 🌏🌎🌍 (@crk5) reported

    @AbstractCode @abcnews I was one of the lucky early adopters, it's true. My landline phone completely cut off one boxing day and I rang Telstra to lodge a fault. They said "No, we can't help you. You're in the NBN zone, so you'll have to sign up to a new NBN plan."

  • zayad_ashraf Zayad Ashraf (@zayad_ashraf) reported

    @mitch_champ @Telstra Damn bro that’s rough as hell