Telstra

Telstra Outage Report in Hay Point, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hay Point, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hay Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hay Point, State of Queensland 12/07/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hay Point, State of Queensland

Latest outage, problems and issue reports in Hay Point and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulLenkic Paul Lenkic (@PaulLenkic) reported from Melbourne, State of Victoria

    Anybody else in the Moorabbin or Melbourne South East area having internet issues with their @Telstra nbn connection?

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    @Telstra I’m still waiting for the service call i was promised at 9am this morning. Is there anyway I can cancel that?

  • Julie16631 Julie Elizabeth 🇦🇺 (@Julie16631) reported

    @jriewolod @Telstra Omg! Telstra need to be accountable for this blunder and refund all! I wondering if a solicitor could help. Outrageous 🥵

  • CraigMH10 Craig MH (@CraigMH10) reported

    @jriewolod @Telstra Yep. Their ****. Nope that's wrong. **** is better than their customer service.

  • jriewolod J Riewoldt (@jriewolod) reported

    @Telstra made contact with me Today and have offered to refund the @telstra handset charges. I am a little embarrassed as it was $15 per Quarter not Month. Less money but still considerable. Thank you @Telstra and thank you the overwhelming support from everyone.

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    @Telstra You need to improve your service system. It shouldn’t take 27 hours of wasted chatline BS. Eventually I waited & waited & waited, on the phone to talk to Ashlyn. Your phone queue dropped out 3 times before connecting, so about an hour wait. What do you do with this feedback?

  • Jon71Wilson jon wilson (@Jon71Wilson) reported

    @Telstra disgrace 25 years a customer

  • chickybabe_71 Melissa J (Also MJ) (@chickybabe_71) reported

    @jriewolod @Telstra Threaten to take it to the ombudsman, I'm sure they'll fix it right up, contact them via email, so there is a record of it

  • Flamingo0se cocktortureYT (@Flamingo0se) reported

    @Telstra my internet is down for the 4th ******* time today

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    @Telstra See there is the problem. You don’t even bother to listen & understand. Ashlyn fixed it! Over the phone! While 25 hours of chatline BS didn’t. The chatline promised a real phone call this morning at 9, but still hasn’t delivered. You are a COMMUNICATION company???? NO??