Telstra Outage Report in Henty, Greater Hume Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Henty, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Henty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 15: Problems at Telstra
Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BrianOgilvy (@1980brianogilvy) reported
@colleenwilson20 Unless telstra wont fix the exchange that has been down for 4 days left us country people without ADSL thay say will be 3 weeks or more no refund if I was not with optus with my phone id be buggerd
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Amit (@am11t) reported
@Telstra it’s been 2 days and 12 hours and I am still waiting for my sim activation, I was told it will take upto 4 hours? Do we consider Mobile as an essential service specifically in rural areas??? #Telstra
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Geoffrey Badger (@greenbadger49) reported
@Telstra new modem not working. How do I re-install my 6 year old one? Have tried to contact you for several hours. No luck
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B. (@superheroesmum) reported
@OldCroaky @rob_mcknight @Telstra Same here! We had major NBN issues during lockdown & couldn’t speak to a real person to resolve them so we changed providers to fix it! Telstra are the worst for customer service, the auto bot hangs up on you all the time & the app closes tickets when it’s not resolved. 👎🏻
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Juan Powerball (@juanpowerball) reported
@Telstra It corrected itself but how do I report a phone box where Telstra Air has been broken for about 2 years?
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Mario Recuero (@recuerom) reported
@Bob2u Sadly your internet is a two piece service, NBN wholesales the pipe to the carriers like Telstra, Optus etc. It was an idea to reduce carrier monopoly of the network as was the case with copper. Does not augur for a good user experience.
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SSJNS (@SSJNS4) reported
@Telstra And BTW - after 5 attempts to chat over a period of 6 hours, I never once connected to a person and chats would drop out after 20mins of ‘inactivity’. Three hours on the phone also no one to speak to...
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henryinnis (@HenryInnis) reported
@danwht @SamuelBrealey Oddly a good example is Aussie telcos. If they all stopped trying to steal market share from each other they’d make heaps of cash. Vodafone = value Optus = entertainment Telstra = network
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Old Croaky ❌ (@OldCroaky) reported
@rob_mcknight @Telstra I solved any further issues with Telstra by giving them the flick!
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WatsonsTroops (@WatsonsTroops1) reported
@Malk_AU @Telstra @Samsung I think perhaps an issue here is - as much as this sucks they may not know when and how many they are receiving. Not a phone, but my parents weeks ago went to but something no stock. They wouldn't allow reservations because they weren't told by suppliers when and how many they