Telstra Outage Report in Hillview, Greater Taree, State of New South Wales

@Telstra You neglected to include that one of my case managers offered to reimburse me for the time I was required to wait for a technician to attend my house (2 days) when the Telstra systems broke down and eventually sent the technician on the 3rd day.2/4

@Telstra That’s a shame as my complaint is as much about how they’ve mis-managed and exasperated my problems as the unstable internet connection and 3 months without a land line.

@telstra, wow do you get a complaint escalated out of the overseas call center to an on shore one. 3 months worth of unstable internet and countless phone calls to your call center is taking its toll.

@rkd993 Dude, as NDIS applicant I never had more frustrating experience than dealing with @billshortenmp 's office. I currently have five different reference numbers because those children employed in his office don't check or update any systems. #NDIS under ALP is like Telstra. #auspol

@NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

@Telstra A female that connected me with a tech and she said she was available until 29th for my complaint

@Yosh_Cries help telstra replying to this is so ******* funny to me

@clothedvillainy Try Better Life Mobile. They use the Telstra network.

@Telstra Why would they care enough to wait on hold for two hours? As far as they're concerned it's not their problem. It's mine. A better solution would be to connect me with whoever manages the appeals process for your internal email blacklists.

1/2 @telstra Question, what has happened to good customer service? Dateline..Friday…got a call from a Telstra tech… told me to turn my phone off for 2 minutes and he would call me back

@Telstra No because I thought the IT team would want to see the error ocurring so the can troubleshoot it properly. Reinstall isn't a proper fix is it?

@Telstra Hi! I spoke to someone yesterday about changing the delivery address of an order. They said I’d get a confirmation of an escalated case, but I haven’t received it. Are you able to help?

@ScammerPayback @CommBank @Telstra Help common people too bro. Don’t just target big bucks