Telstra Outage in Huonville, Huon Valley, State of Tasmania

Anyone else having issues making and receiving calls on the @Telstra 5G network in Hobart?

@Telstra I'll be in the South Hobart area most of the day but hopefully not in the area that's not working - there are others on the community Facebook saying their mobile reception is also out. Probably is an ongoing issue that needs checking.

@Telstra Having now left home to get to work, I seem to have data again - either it's been sorted in the last 15 mins or I'm on a different tower now. The boost outage link leads to the telstra outage page...

FMD @Telstra decades of sticking with you. Internet down since Sunday. Your messenging assist is hopeless. 7+ users.on my account and I get cut off waiting for assistance.

@up_banking trying to get a refund out of Telstra into my Up account via BSB/account number, but they claim the BSB is incorrect (even if they look under Bendigo etc.) Not explicitly your problem, but any ideas?

Somehow @Telstra event messes things up when I’m no longer a customer.

Right, cancelling my @Telstra account (which Telstra linked to a TIO complaint about an entirely unrelated prepaid SIM) has allowed them to refund me without validating my identity against the unrelated account. Great success!

@jriewolod @helenshield @Telstra Wow. Still, this is the same company that got done for shamelessly ripping off vulnerable first nations people with terrible mobile plans.

@mana_sean Don't take any **** from these people I put up with telstra for years If NBN provides up to 50 mbits you have a right to have access to it There is lots of competition

@Telstra why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why doe

@Telstra My internet account has been overcharged for 4 years even though you've never provided the service I've been promised no

**** Telstra I just wanna watch Racer’s tage already

Hey @Telstra. My account restrictions were supposed to be fixed within two hrs. Three hours later and 30 f'n years of poor service don't hold well for me. If I did this to my clients they would go elsewhere. As will I. Finally.

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@digitaltasmania @Telstra Allens Rivulet. Has been down since yesterday and patchy for several days before. We rely on it heavily as we get our phone, internet and Wi-Fi calling on our mobiles through it. We live in a black spot so can not be contacted at home till it is restored.

Wow an NBN outage down till Sunday 6th October!!! It's school holidays and teenagers are struggling. Oh books and outside look good @Telstra

@JeanLeggett I don’t know of any that “just work” in both countries but I know both Vodafone AU and Telstra (Australia telecoms) have roaming support for NZ but that is like an addition $5-10 per day.

@will8585 @Telstra @chunkybr0ther +1 terrible today

@Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.

@D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.

Telstra is probably the worst Australian service ever because they don't care about putting more effort in customer service. @Telstra

@Telstra Actually, I just remembered I had fuether discussion with Telstra tech support people when NBN became available in our area.

@dazngroup Contacted before and advised on the issues of playing back content via the DAZN app and I am based in Australia Here is Australia I use Telstra which is a premium provider with download speed of 107.5 Cannot watch content back but no issues with Kayo, Fite etc

The @Telstra app & general retail service is exceptionally unhelpful - treats me as a business, despite always being a residential user, & fails to respond when change requested.

@timrosen35 @Optus Yes, my wife used to get cut off when we were on the phone (she was Optus). We're both on Telstra now and there are no issues at all now.

@Telstra Excellent change, win/win from absolutely every angle, having call centre jobs located in genuinely regional locations - regional Aus $ injection, society benefits, higher customer satisfaction. Fingers crossed @Qantas follows suit as O/S call centres also infuriating. @VicBStard

@Telstra @moonyeyed Telstra service is so **** even walking into a telstra store is a nightmare you guys are hopeless and need to have a hard look at your customer service especially response time

I tried contacting telstra to discuss financial hardship support but they still haven’t gotten back to me so my phone is getting cut off tomorrow :) really fun. I get paid on thursday but I only worked 1 1/2 shifts last week which will hardly cover groceries and travel yewww

Is there a telco that is good to deal with in Australia? @Telstra have the network, sure, but their customer experience and support is the worst. Todays example- store tells me yesterday to come back today at 9am just to get a sim. Same store is closed today!!

@Telstra Thanks Dan. It was saying there was no outages but pay experience has proven its not always up to date. There was planned outage till 6am in guessing its going for longer