Telstra Outage Report in Illewong, Cobar, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Illewong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Illewong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Illewong, Cobar, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Illewong, State of New South Wales
Latest outage, problems and issue reports in Illewong and nearby locations:
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Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales
@christianharrup @cityofsydney @CloverMoore I’m all for good planning and well-designed phone boxes too, but don’t think blame rests on Telstra here. Those phone boxes, ugly or not, are an essential service to those w/out phones. Telstra are not designers. Good design management would consider that.
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SPEC Capital (@SPECCAPITAL) reported from Sydney, State of New South Wales
On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!
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Evan (@fictillius) reported from Sydney, State of New South Wales
@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
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Michael narroctt, (@NarracottMick) reported from Sydney, State of New South Wales
ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.
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Evan (@fictillius) reported from Sydney, State of New South Wales
@Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯
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JD-303 (@jd_3o3) reported from Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail
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Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
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JD-303 (@jd_3o3) reported from Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
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Evan (@fictillius) reported from Sydney, State of New South Wales
Telstra 4G is still **** in the airport train tunnel.
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Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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JD-303 (@jd_3o3) reported from Sydney, State of New South Wales
@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?
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Goober (@goober_au) reported from Sydney, State of New South Wales
@Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.
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JD-303 (@jd_3o3) reported from Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
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Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales
@NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help
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tracey27 (@traceys27) reported from Sydney, State of New South Wales
Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep
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David Brown (@usaussie01) reported from Sydney, State of New South Wales
@MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽
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Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales
@christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.
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MelanieM (@MsMelM) reported from Sydney, State of New South Wales
I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up
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Andrew Birmingham (@BirminghamAg) reported from Sydney, State of New South Wales
Hey @Telstra your contact centre is awful.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria
@Telstra We are so reliant on the Internet… 24 hours is waaaay too long!!! This is no way to provide a ‘service’.
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Ben Branagan (@1Branagan) reported
@Telstra Thanks, again I’m on the train and signal only returned when we go past Cheerybrook having got on at Norwest. How do I contact the faults team?
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SeidonsDad (@Themarathon6) reported
@somewherein84 7 years with TPG mobile and NBN not one issue Telstra and Optus are rubbish.
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Jenny (@Jennyzhang888) reported
@Telstra I have cancelled my service on 1st May however still get a bill for the month of May. Tried to contract call canter there is no one pick up at 8.30am. Online messaging team is unable to give a right response.
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Silvia Russo (@rescuehorseniah) reported
Anyone else’s internet down with @Telstra NBN at the moment? No internet, no emails..
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Jean (@jean_ddreams) reported
My dog is really creeped out @Telstra please fix the NBN in Reservoir right now we can’t take the silence #netflixandchill
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David Stafford (@D_A_Stafford) reported
@Telstra Never mind. Obviously you're just there to copy and paste standard answers. There's no way to get connected to anyone in support and it's not as if anyone in 1st level support would know how to fix it.
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Pat Chan-Schatz (@Twittblaster) reported
🎀🌻💃 This elation is short-lived. Got internet connection for about two days & then outage sets in again on Sunday & intermittently. Did resetting & rebooting constantly to get connection & still problematic. #Telstra problems continue. cc @Telstra Amber. #Twittblaster 💃🌻🎀
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Mark Phillips (@iMarkPhillips) reported
4 hours and no solution. @Telstra now in TIO again.
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BBoyShae (@BBoyShae) reported
Hay @Telstra do Like causing pain and emotional stress to people because the way your complaint team is dealing with my issue seems they don’t understand I’m epileptic and have other health issues & they say they can’t pick up the phone and talk to me at all,how is that possible.