Telstra Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (49%)
-
Phone (28%)
-
Wi-fi (10%)
-
E-mail (6%)
-
Total Blackout (4%)
-
TV (3%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
-
Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
-
Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
@Talej @Telstra Year in and year out I have issues with tele companies...
-
George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.
-
JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
-
George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.
-
JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
-
JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
-
Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.
-
Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
-
JAC.SZN.CMNG
(@lockdownszn) reported
from
Sydney, State of New South Wales
@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
-
Michael narroctt,
(@NarracottMick) reported
from
Sydney, State of New South Wales
ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.
-
JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?
-
George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.
-
Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn
-
George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.
-
Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.
-
Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service
-
Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
-
Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.
-
George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
FA Spark
(@sparkfnt) reported
@mania_fn @Telstra having problems please help.
-
Davey in Melbs🏳️🌈💉💉
(@DaveyMelb) reported
@NBN_Australia My address says revolution last Wednesday at 3.30am. The communication between you and Telstra is absolutely appalling. Was supposed to be resolved for the third time today. For a multi-billion dollar organisation the service has been dreadful.
-
Gnaaneswaran
(@gnaaneswaran) reported
@mania_fn @Telstra having problems need help
-
Synx
(@ltsSynx) reported
@mania_fn @Telstra Internets having problems please help
-
vigilant kaz
(@9kazfn) reported
@mania_fn @Telstra im currently have internet issues.
-
drag
(@dragFNBR) reported
@mania_fn @Telstra internet not working
-
RVL wokes
(@wokesFN) reported
@Telstra can u help me?
-
Laurie Patton is The Lucky General
(@LJPatton) reported
@Telstra I repeat, the signal was too congested to be able to even download the link. You don’t need more information, you need more capacity in one of the highest traffic areas on the NSW South Coast. I pointed this out a year ago.
-
Coach Kakqin
(@kakqin1x) reported
@mania_fn @Telstra my wifi is having problems i need to contact yous
-
Laurie Patton is The Lucky General
(@LJPatton) reported
@Telstra Sorry, I meant I couldn’t even download the link! It’s time you fixed this ongoing issue. Mobile coverage in Queen Street Berry (the main shopping strip) was rubbish when I moved here a year ago. Time for a new 5G tower.