Telstra

Telstra Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The latest reports from users having issues in Katoomba come from postal codes 2785.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/02/2023 10:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney, Katoomba, Leura and Hazelbrook.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @benbarren @Telstra @AussieBroadband I feel they’d be able to offer onshore support if they got their **** together by providing a decent service that doesn’t need massive amounts of support staff. Meanwhile I keep complaining and escalating issues and getting credit. What does “port to another network” mean?

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Hi Angela, the download speed of my broadband has been sloth like in recent days. I’ve rebooted the modem and now I can’t connect at all. Please help.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @benbarren @Telstra @AussieBroadband I kinda feel they’d be able to offer a n onshore support if they got their **** together on providing a decent service that doesn’t need massive amounts of offshore support staff. Meanwhile I keep complaining and escalating issues and getting credit.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Thanks have been speaking to support. Waiting to hear the verdict. At the moment my Download speed is 17.3 the upload speed is 1.9. And the Ping speed is 14ms.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Now. Suddenly. I’m at 4 bars signal strength. Almost as if complaining made it happen. 🤔

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    The worst part was that it was a feedback form that accepted my issue was not yet resolved but they still wanted feedback - too bad it was completely useless to both @telstra and me. I’ve asked Michael Acolander for an interview

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Even as you reward me @Telstra , after my complaints of reduced signal strength and reduced connectivity & patchy connectivity I will continue to tell all my connections that a complaint will result in credit to accounts. Give us what we’ve paid for and we won’t have to complain.

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra I walked into a Vodafone store in Sydney with hopes of them being able to transfer my account and/or sort out my data roaming problems from my UK account and was literally met with “LOL, we get people in here all the time asking that. We’re like a totally separate company.” 🙄

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Funny I complain and the signal to my phone SUDDENLY changes from 1-2 bars to 3-4 bars. The boy time n several weeks. The only change was my Twitter complaints to @telstra. I’m no moron. I know the squeaky wheel gets attention. I also know that’s shite #cx. 1/2

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @MikeCarlton01 @Telstra Suggest a new provider is called for. Never been impressed with Telstra over the years working in different businesses.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    It’s awesome when you‘ve several open issues with @Telstra , & you get a message from Telstra, asking how things are going with your issues, that you spent hours discussing w/ Telstra earlier that day. How is it when a CORP asks you how your issue with same CORP is progressing??

  • jimkoopman1957 💧Jim Koopman (@jimkoopman1957) reported from Sydney, State of New South Wales

    @MikeCarlton01 @Telstra Took Telstra 3 months and a complaint to the ombudsman for a human to come to Newport last week, open a pit and tell us the problem was nbn workers had cut the copper wire to our house.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @WhistlingWhist @Telstra Not in person of course, via the help app. Slow going but we are getting there.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra It wasn’t terrible for a week or two but after I complained, and got a wedge of credit on my account, the signal has become 💩 again and the site no longer claims issues. Looks like I’ll have to get back on messages in the Telstra app again. But no. That’s not working either. :-(

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra It asked if the problem was resolved. The only option was to be shown a phone number to call or to not bother calling. No option to be called when a resolution was nearer. Or to access the ticket so more info can be read or added to. No one does “service” like this, only @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • the_scotsman_ the_scotsman_ (@the_scotsman_) reported

    Bloody Telstra, took 45 minutes in chat to simply get an NBN tech appt for my NBN issues. 5-10 minutes between "expert" responses. Likely working 10 other chats at once. And it was basically closed off with no confirmation of anything, until I asked. Piss poor customer service.

  • stevenpam Steven Pam (@stevenpam) reported from Melbourne, State of Victoria

    @Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.

  • curmz26 Josh (@curmz26) reported

    @Telstra Why would I escalate it to NBN when it's not my NBN. It's my mobile service.

  • ftafra Frane (@ftafra) reported

    @Telstra wait... It's down again. 1 day of internet. 11 days off. INC15224672 is NOT RESOLVED. No outages in my area. 1.45Mbps I wonder if Telstra will ever fix this? I wonder how many hours I'll have to waste to get any support? #Telstrafail

  • hw_twit Heath (@hw_twit) reported

    @Telstra hello, we have an internet outage until Wednesday night (Maroubra NSW), surely this can't be right? Phone lines down, so I cannot call anyone

  • Bradley_Saint_B Bradley Saint B (@Bradley_Saint_B) reported

    I've had 18 "Amazon Prime" #scam calls from 18 different Melbourne numbers since 12:30pm today. It's way past time @Telstra sorted this spoofing problem. How many years has it been now?

  • SkyDrivin Bluesky (@SkyDrivin) reported

    @Telstra After an hour dealing with your bots online, is was able to get onto an actually person on a phone call! After listening to the scripted platitudes I was able to have them schedule a technician to come out. My March issue has not been, nor will be rectified, given up on that.

  • Bradley_Saint_B Bradley Saint B (@Bradley_Saint_B) reported

    @Telstra 🤦How about fixing the underlying spoofing issue, rather than just sticking bandaids on the problem?

  • TonyHWindsor Tony Windsor (@TonyHWindsor) reported

    @CaptJeff @PCKJ3627 Remember the Telstra sellout by Joyce in the Senate.Joyce told puppet NFF leader Peter Corish that he had a letter from PM Howard guaranteeing “equity of access in service and price for telecommunications services in country Australia”. Corish was as big a sellout as Joyce. 1/2

  • azael4k a (@azael4k) reported

    i am inable of using the internet or googling anything @Telstra what in the everloving **** are you doing