Telstra

Telstra Outage Report in Kincumber, Gosford Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kincumber, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kincumber and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kincumber, Gosford Shire, State of New South Wales 06/17/2024 15:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kincumber, Gosford Shire, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Kincumber, State of New South Wales

Latest outage, problems and issue reports in Kincumber and nearby locations:

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra, I have issues with the NBN service that NBNco has told Telstra that it would be resolved by Friday. It’s Monday and I’m still not connected to the internet.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @jmspool I complained to @Telstra about being put back into SMS marketing list after removing myself twice in the past 6 years. I negotiated two months’ credit for that specific customer disrespect. They now know much of what I think of them, without using a post-support survey.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Not giving me trouble bc I’m not using it!! Fell over yesterday at midday (must be a different timetable on a weekend). First the WiFi then the Ethernet. While this is a public forum and I like to sit my grievances here, I will raise another incident through the app next time

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    @The_JFD @Telstra Such poor form

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I read that as an assistant who helps with digital matters. i.e.: app not working. If someone asks a digital assistant if they are a bot what do you suggest they do with that question? I posit that ignoring a question is a poor response.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra To start with, when a customer has id’d themselves to the agent, don’t get the agent to then later ask for name/phone/email. Don’t you have a CRM there?

  • WarrenFWelsh Asphalt Jungle (@WarrenFWelsh) reported from Sydney, State of New South Wales

    @Telstra There is no outage . Just trying to move to NBN with no porting help . No one to speak too . No one at all . 5 weeks now , my mum is 80 and is in 😭 tears .

  • prasadhasan Prasad Hassan (@prasadhasan) reported from Sydney, State of New South Wales

    @ShiannonC I sort of agree with you! However, Govt and its monopolized and duoplolized sector have created a lot of unproductive and redundant, laidback jobs,like Telstra,NBN many banks, many without competitive service and poor innovation. Banks just punts on real estate.

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra diminished support services for prepaid customers shows even poorer customer service. #appalling #zerocustomerservice #Telstra

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Now the support person who I am in a conversation with in the Telstra app, and to whom I have ID’d myself for security, is asking me my name, phone, email address. 🙄 and browser version. Really, @telstra?

  • CeagleChris Chris (@CeagleChris) reported from Sydney, State of New South Wales

    @Telstra @newscomauHQ The jobs should never have been outsourced anyway. If you want people in your call centres that can't speak English there are plenty here that probably don't have jobs. Jobs for Australians not India, Malaysia, Phillipines. Support local economy

  • HelenWestwoodAM Helen Westwood 🏳️‍🌈 (@HelenWestwoodAM) reported from Sydney, State of New South Wales

    Really @Telstra how is it possible in 2020 you cannot fix the problems with #bigpond in over two weeks. Sensing you just don’t give a toss.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Someone has answered the messages to the account you suggest and created a complaint that was not my complaint. At no point was I given a form to complete to detail my complaint in my own words. Once again. I wish to lodge a complaint, and in my own words.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @BroHilderchump Telstra (or someone) offers 4G Backup for when the service is interrupted... should have gone for that but I already had an NBN-ready modem so I thought, naah Stupidly But from what you say I’m probably on a better thing

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Thanks Ollie, It’s a brand new (Tue 25/08) NBN connection. I have raised incidents every time except the last two. At the moment it isn’t causing problems I won’t be at work for a week it won’t be monitored as quickly. But please note 0:35, 06:35, & 13:35 daily* when we are home

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    Since my internet is down no games for me since @Telstra is to lazy to fix their problems cant hop on vrchat to say hi to some friends

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    I thought the Vodafone network had gone bad, no data at central or the airport train tunnels but i’d accidentally left my primary data SIM as Telstra. Even with the CBD quiet Telstra data is woeful in the CBD.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Last incident was INC10819891

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    We are absolutely appalled with the service provided from the @Telstra business systems team. We’ve been charged for 9 months for a service we swapped over in dec 2019. 😞 We’ve been fed misinformation and promises that have not been kept! How can this be?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SpoonzyEdits JFT SPOONZY (@SpoonzyEdits) reported

    @stxngzz Hey @Telstra I need help

  • BattenSuzie Suzie Batten (@BattenSuzie) reported

    @Telstra Phil I cannot fit in what I need to say on Twitter. Telstra doesn’t answer the phone and the message service is useless. I ideally need to talk to or email a senior person please.

  • anitaeglitis Anita Eglitis (@anitaeglitis) reported

    @TheDSingularity Telstra's shocking customer service is renowned. For info only: my voice calls to Optus get answered immediately by friendly competent staff, and my Optus wireless broadband internet service provides unlimited data at speeds ~100Mbps or faster (and is way cheaper than the NBN).

  • xx_kiwi_G_xx Quarantini G 🤷‍♀️ (@xx_kiwi_G_xx) reported

    @midii Yeah it’s not common but sometimes I go off the beaten track. This was a while ago but ran into issues earlier in the year also & saw a Telstra SIM at the gas station so picked one up & put it in the old phone. I still need to activate it.

  • Augustajane Augusta Jane (@Augustajane) reported

    @Telstra @bodinp Info on outages is so hard to find. When will Hampton abn issues be resolved?

  • Kri73 Kri (@Kri73) reported

    Credit where credit is due - excellent service from Aimee @Telstra today. She fixed a muddle neither of us made!

  • Ceej1988 Encrypto (@Ceej1988) reported

    @Telstra I've been on with customer service for over 30 minutes and they are unable to help. They gave me the distribution centres contact number who refused to speak to me. Where to from here?

  • traceyytran tracey 🌻 (@traceyytran) reported

    @Telstra How is that helpful for my issue - ofc I know how to connect my Telstra TV to the internet. It’s just the YouTube app alone that won’t launch on the device.

  • bodinp Bodin (@bodinp) reported

    @Telstra No. After 2 hours of canned responses and repeated questions that I’d already answered, the operator linked me to the website to self-serve. I’d like to know how I can get better service than that, but without going in-store to talk directly to a person. It was a bad experience.

  • ButterAgent Butter #Repulse Butter (@ButterAgent) reported

    @stxngzz @Telstra pls I need help