Telstra

Telstra Outage Report in Kinglake, Murrindindi, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kinglake, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kinglake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kinglake, Murrindindi, State of Victoria 01/17/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kinglake, Murrindindi, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Kinglake, State of Victoria

Latest outage, problems and issue reports in Kinglake and nearby locations:

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

  • BillieHill64 Ade (@BillieHill64) reported from Melbourne, State of Victoria

    @MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…

  • Xiaoxialiu8 XXLR (@Xiaoxialiu8) reported from Melbourne, State of Victoria

    @Telstra I was get a good solution from your service team 👍well done ✅

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

  • GlennHampson Glenn Hampson 🐢 (@GlennHampson) reported from Melbourne, State of Victoria

    @PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • nicksplitter Nick Splitter (@nicksplitter) reported from Melbourne, State of Victoria

    . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ilankesan ilankesan (@ilankesan) reported

    @Telstra That’s a long outage. The Modem is Netgear Gateway Max. Not sure if it has the 4g backup

  • JohnHer49389874 John Herron (@JohnHer49389874) reported

    @DrMarkImisides Bad as that is telecommunications is a disaster on a third world measure @Telstra

  • MzLeviathan MzLev (@MzLeviathan) reported

    @Telstra We have spoken to Telstra on many occasions and have been advised there is nothing you can do on your end because it’s the NBN cable and therefore an NBN issue and we are not able to contact the NBN team direct. I will get the ticket numbers thank you

  • StevenJoli Steven Jolicoeur (@StevenJoli) reported

    @Telstra I don't think so. This is something @tim_cook and his @AppleMusic are going to need to fix within the software. It's been 2 months and lots of people have been having these data issues

  • 007paulchristie Paul Christie (@007paulchristie) reported

    @Telstra No I’m not because it has happened every night for the last week. Also your outages page says nil issues in Baulkham hills at the moment, what’s the point of the page if it’s never right.

  • DannyBoy7411 Big D (@DannyBoy7411) reported

    Dear @Telstra I have been having service interruptions consistently for the last few months now, mostly either Friday or Saturday evenings. Service is deteriorating and we pay to $$ for it. Neighbours are with TPG with 0 outages. Time to shop around I think.

  • flip173 Cory Horter (@flip173) reported

    @Telstra does anyone know a better nbn provider than Telstra some who’s customers service and tech doesn’t have banging your head against a brick wall for 3 weeks straight and some one gives you a service that worth the money you fork out each week

  • 007paulchristie Paul Christie (@007paulchristie) reported

    @Telstra bigpond internet down again tonight in Baulkham hills, why does this happen every night now at the same time. Rubbish service and a minimum hour on the chat help to get anywhere .

  • astir0412 💧John (@astir0412) reported

    @cherrypieit @Telstra You should have a plastic fridge magnet with that information on That's just for the wifi If you are plugged into WAN (wide area network) your modem doesn't care I'm using my telstra modem with another ISP did not have to change anything

  • cindysalice cole (@cindysalice) reported

    chinwag: again it’s not that common and i think it originates in the uk oi: …we say this a lot bigpond: the name for telstra’s (one of our major phone providers) mobile broadband network that was commonly said instead of internet in the early 00s