Telstra

Telstra Outage Report in Kinglake, Murrindindi, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kinglake, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kinglake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kinglake, Murrindindi, State of Victoria 06/21/2024 23:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kinglake, Murrindindi, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kinglake, State of Victoria

Latest outage, problems and issue reports in Kinglake and nearby locations:

  • lukasm Luke Meehan (@lukasm) reported from Melbourne, State of Victoria

    @Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • Leo__stevenson Leo Stevenson (@Leo__stevenson) reported from Melbourne, State of Victoria

    @Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    @Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini

  • AntB77 Ant (@AntB77) reported from Melbourne, State of Victoria

    @jendudley Telstra told me to stay on cable as they can guarantee better service

  • JoshDWanless _|øš|-| \/\/@ñł£šś (@JoshDWanless) reported from Melbourne, State of Victoria

    @Telstra and your service and customer service is some of the worst I’ve ever dealt with!

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends

  • jfcwbrrr jf (@jfcwbrrr) reported from Melbourne, State of Victoria

    @Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2

  • martincreely Martin Creely (@martincreely) reported from Melbourne, State of Victoria

    Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.

  • scruffymatt42 Matt Sutton (@scruffymatt42) reported from Melbourne, State of Victoria

    @AussiSassyGob Telstra are the worst.

  • raaahbin R. Obocop (@raaahbin) reported from Melbourne, State of Victoria

    holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.

  • mike_caridi Michael Caridi (@mike_caridi) reported from Melbourne, State of Victoria

    @Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • I_SANATAN #Santu (@I_SANATAN) reported from Melbourne, State of Victoria

    My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra

  • OliverNunis Oliver (@OliverNunis) reported from Melbourne, State of Victoria

    @Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!

  • AndyMaherDFA Andy Maher (@AndyMaherDFA) reported from Melbourne, State of Victoria

    @Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!

  • BenBeech22 Ben Beech (@BenBeech22) reported from Melbourne, State of Victoria

    @martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Leonora_MP Leonora (@Leonora_MP) reported

    @MelanieTait $15 with Aldi, unlimited calls/texts and I think 3GB of data that it rolls over each month so I don’t lose it. Uses the Telstra network so coverage is great.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra Like in December when @telstra said I had to upgrade my service or it would be disconnected, so hours on the phone later the service was to be upgraded and a booking made for the tech. Everything should have been Rosie.... But you guessed it it is @telstra.

  • MathoInc Matho (@MathoInc) reported

    Can a telco be stupid @andy_penn ? You bet it can. Technician arrives to connect NBN, says I can't do it until the line is connected. Call Telstra, ok, we'll send a technician. Technician arrivrs to connect NBN, etc etc etc. Dumb as dogshit company.

  • SkillsyV2 SkillsyV2 (@SkillsyV2) reported

    @timothy_89 $25 pm with Aldi with 20gb using the Telstra network

  • chickarella69 Cheryl-Anne Kelley (@chickarella69) reported

    @Telstra are hopeless. They hold Aussies at ransom being the owners of the "lines" and giving crap services to our nation. Pull your socks up #telstra a phone is a necessity in the country when older and ill health

  • AuntyCaire 🕯 Claire Langdon 🕯 (@AuntyCaire) reported

    @youi_insurance has call centre employees WFH so why not @Telstra ? I need help today to fix a plan cancellation error by my local store. No apt avail till tomorrow. MyTestra app is useless. Support staff don't understand / can't help. I'm beyond frustrated. Please help me.

  • troy__himself troy himself (@troy__himself) reported

    @MelanieTait I pay $34 with Moose Mobile and get 50gb of data and $400 of international calls. Uses Optus network but it works fine for me, I don’t need regional coverage. BYO phone. I left Telstra as their customer service was beyond terrible, no regrets and should have gone sooner.

  • Neilhoh Neilhoh (@Neilhoh) reported

    @MelanieTait $20, unlimited text calls and 5gig of data, unused rolled over, included.Telstra 3g , 4g network.

  • shannylm Shannon McKeogh (@shannylm) reported

    @MelanieTait Have a look at Mate - I think I pay like $30 a month for unlimited calls/texts and lots of data. It runs through Telstra network. I got a good deal as also use them for NBN.

  • ClyveRose Clyve Rose (@ClyveRose) reported

    @Telstra Still nothing but revolving techs via your BS app and NO SERVICE. Reminder: I contacted you at 4pm yesterday about this. The tech just popped up asking me if ‘the problem is my NBN’. You.Wish. Read the INC reports. Pretty sure the problem is your service levels @Telstra