Telstra

Telstra Outage Report in Konagaderra, Hume, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Konagaderra, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Konagaderra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Konagaderra, Hume, State of Victoria 05/29/2024 21:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Konagaderra, Hume, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Konagaderra.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Konagaderra, State of Victoria

Latest outage, problems and issue reports in Konagaderra and nearby locations:

  • lalycia Leesh (@lalycia) reported from Melbourne, State of Victoria

    @sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria

    @David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

  • KmanIs Kristian Stapley (@KmanIs) reported from Melbourne, State of Victoria

    @Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help

  • alexmakin Alex Makin (@alexmakin) reported from Melbourne, State of Victoria

    @DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra how does one fix their MyTelstra app. Not showing anything.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.

  • ComminsSally Sally Commins (@ComminsSally) reported from Melbourne, State of Victoria

    @Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • Leonine111 Lionel Bopage (@Leonine111) reported from Melbourne, State of Victoria

    @chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.

  • Cashcharlie Cashel Walsh (@Cashcharlie) reported from Melbourne, State of Victoria

    @Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.

  • _heleali alisha. (@_heleali) reported from Melbourne, State of Victoria

    Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    @Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?

  • _heleali alisha. (@_heleali) reported from Melbourne, State of Victoria

    Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍

  • Cashcharlie Cashel Walsh (@Cashcharlie) reported from Melbourne, State of Victoria

    @Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

  • doclarkins Dr Peter Larkins (@doclarkins) reported from Melbourne, State of Victoria

    Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • davevial David Vial (@davevial) reported

    @Telstra They keep calling, I ask for reference and they hang up. 1. WHY have they got my number? 2. WHY/HOW do they know to call me within minutes of a real support call? Something at your end is seriously wrong.

  • Jokerdznn Joker (@Jokerdznn) reported

    @crisekMNG @Telstra my internet is not working can you help?

  • padders001 Paddo 🇦🇺 🍞🏇🏏🎣⛳️🐕🐈🐐🐓🦆🐂 (@padders001) reported

    @RoadknightThe The irony Sir knight is Telstra is the 'best'. I live on a farm and the internet is woeful. Intermittent, NO NBN, poor mobile reception but the others are way WORSE!!

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @StonecutterDan As mentioned in the thread: After complaints to the TIO, the best Telstra can offer is: "It is a known problematic area for reception" and "We do not intend upgrading the capacity". Yet, they still advertise speeds of 2 - 70mbps - and that's my complaint: false advertising.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @chdyctt After complaints to the TIO, the best Telstra can offer is: "It is a known problematic area for reception" and "We do not intend upgrading the capacity". Yet, they still advertise speeds of 2 - 70mbps - and that's my complaint: false advertising.

  • ArabellaSL (((ArabellaSL))) (me/mine) (@ArabellaSL) reported

    @RoadknightThe @davidmatheson27 I had major issues with Telstra some years ago, very similar to what you are having. They swore blind there was no maintenance being undertaken to degrade the connection. In fact, the ADSL copper was being removed completely - iinet advised me in the end.

  • CreativeBuyer Anne Miles (@CreativeBuyer) reported

    @Telstra Missed the point three times now. Send scripted replies and not solving an important problem. Just saying…

  • aussiewongm Marcus Wong (@aussiewongm) reported

    @joininthechorus @Dura_Ace The thinner wires there look like aerial copper leadin for the Telstra POTS phone network - again, with NBN having replaced landline nobody is going to notice if that drops out, unless you're stuck on FTTN/FTTC.

  • jagjetfly jagjetfly 🐎🐎 (@jagjetfly) reported

    @RoadknightThe I dumped Telstra 30 years ago, wouldn’t go near them again. I use Superloop currently they have NBN and 5G internet never a problem. See if they service Geelong. Telstra charge more

  • LiebeltDl Doc Liebelt (@LiebeltDl) reported

    @Telstra No. You do not help at all. Just banter, promise and do not deliver anything at all. I have DM too many times so either follow up on my case. Complaint no. 39620705 or get lost.