Telstra Outage Report in Kurrara, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrara, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (44%)
-
Phone (35%)
-
E-mail (8%)
-
Wi-fi (8%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Kurrara, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kurrara, State of New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
-
Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
-
David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
-
BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
-
░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
-
Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
-
sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
-
Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
-
Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
-
ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
-
Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
-
Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
-
Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
-
Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
-
Sacha Bodell
(@thatsachagirl) reported
from
Gold Coast, State of Queensland
@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Glenn
(@brisbanegee) reported
@Telstra I’ve called the Faults Team and they said wait 24 hours. Red/Orange mobile signal light for the mobile network. I can’t believe it cannot be escalated. Everyone else I know is up in 5-15 minutes.
-
VD_ZZ
(@VDZZ4) reported
@Telstra To be honest they were quite rude!!! And I don’t like being told to use a third party VPN to access basic websites on the Telstra network. I know the telstra.wap APN is having routing issues. Put me in touch with a senior network engineer and I’ll explain it all.
-
VD_ZZ
(@VDZZ4) reported
@Telstra Impossible to get through to faults. I’ve been chatting with some of my friends on Telstra who are in Melbourne. They are also having the same issues it looks like it’s localised to Victoria the issue.
-
Glenn
(@brisbanegee) reported
@Telstra Upset again…. Swapped from Velocity Network to Opticomm as part of upgrade. Technician left with no internet and said call Telstra. 24 hours for activation I’m told when working from home. Was not advised before migration. Neighbour had a 5 minute outage. Not happy.
-
VD_ZZ
(@VDZZ4) reported
@Telstra @00000805f There is no WeChat because the Telstra.wap APN is having issues. Also can’t access speed test or bureau of meteorology website. It’s been like this for 3 days.
-
Jenny Perks
(@JennyPerks) reported
Never go with @boostmobile they are a terrible service. So is @Telstra. I can’t describe the day I have had trying to recharge my plan. Surely a core business function??? Why does it not work?? ???
-
InCaseOfEmergency #IStandWithDan 😷
(@oconsys_ice) reported
@SarkySage2 @ellisoconnor I believe Telstra shop has solved my iPhone problem: new update turned Siri on with dictation ALL the time 🤞
-
Zoran Kiternas
(@zmk1962) reported
@Telstra So I just spent 50min with your tech Support team ... who kept sending pro forma cut and paste responses on how to set up MacMail ... with out even reading my problem statement where I provided them with confirmation that my mail client settings were identical with Telstra's recs
-
Glenn
(@brisbanegee) reported
@Telstra Hi Michelle, waiting for Telstra to activate the service I’m told. Have called twice, the 4G back up is only getting 0.32mbps download so impossible to work or do anything.
-
Kerrie B
(@wheels002) reported
My Telstra NBN has cut out at least 12 to 15 times in less than 24 hours for anything up to an hour each time. I seem to using my mobile data most of the time (different provider). Thanks for this sh1tty NBN LNP #auspol