Telstra Outage Report in Kurrara, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrara, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Kurrara, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kurrara, State of New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲
(@Cam178) reported
from
Tweed Heads, State of New South Wales
The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Clark, EMBA MCom 🎱
(@basicincomeffs) reported
@DaveMilbo Telstra TV search function. It finds the movie and the streaming service, then you click on it. Ta da!
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dave
(@EndPovertyInOz) reported
Hey @Telstra what the heck is going on with your support via message (using your app)? I've made a simple request and had to repeat it half a dozen times, only for a new person to come along with completely wrong details about me, asking more questions. Why spend money on this?
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💧 The Noisy Toaster Villain
(@indica2007) reported
@EndPovertyInOz @Telstra Customer service
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CJB (Can't Wait For My Covid Jab)
(@JB001001) reported
Hi @Telstra How do I do a hard reset of my Telstra TV box? It keeps freezing between changing from app to live TV and the pause / rewind live TV also freezes. I’ve unplugged the power but that’s no help.
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Kirsty Lee Pepper #IStandWithJKR
(@pepper_kirsty) reported
@Telstra @zoobomax @Telstra you need to get your act together with this, you are the ONLY streaming service in Australia that does not offer Disney+ and you've been saying that "you're working on it" since 2019. It's now March 2021. Seriously can you not see the THOUSANDS of complaints about this?
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Comrade Weez
(@weezmgk) reported
@iiNet We're not using mobile data. We're using fixed Fon wifi on one of our neighbours' Telstra services to replace the lost fixed NBN service
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Day-mow. A
(@Day_mow) reported
@Telstra It won’t work. The network is too clogged. But I’ll try it
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Elizabeth Williams
(@VirtuosoVA) reported
@Telstra 6.49am an no internet connect - where was my service that I pay for.
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Peter
(@psg_au) reported
@Telstra Can you PLEASE get someone to ring me? I want to CANCEL EVERY Telstra Service I have.... YOU HAVE NO CUSTONER SUPPORT, you can't even provide internet service. I was better off on ADSL... and that is a very SAD thing
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Emilia Terzon
(@EmiliaTerzon) reported
I’m doing a day of training via Zoom, the Telstra man just arrived to fix the internet that is down for days, and a council worker just started whipper snippering outside the window. I AM A WFH CLICHE