Telstra

Telstra Outage Report in Kurrara, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kurrara, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kurrara, State of New South Wales 01/22/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Kurrara, State of New South Wales

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast Phone

Community Discussion

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Telstra Issues Reports Near Kurrara, State of New South Wales

Latest outage, problems and issue reports in Kurrara and nearby locations:

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra help please

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kf_is_me Karen (@kf_is_me) reported

    Hi @Telstra, Do your upfront plans support esims yet. It’s been ‘coming soon’ for many months now. Will it be offered or have Telstra dropped esims permanently?

  • faizanjoyia011 faizan (@faizanjoyia011) reported

    @benedict303 @Optus @memonz05 yea also Telstra, TPG, not working, Optus, and youtube is working, I think the company/websites with competitors are not assessable ATM

  • louloulights 💉Lou 💉🏳️‍🌈👩‍👧 🌏 she/her (@louloulights) reported

    @samanthamaiden @GladysB @newscomauHQ I've been saying for ages that they have just shifted the problem around to look like they were doing something buy not addressing the problem. Kind of like Telstra restructures.

  • 007paulchristie Paul Christie (@007paulchristie) reported

    @Telstra one again our pathetic bigpond internet service is continually dropping out today, impossible to work. As usual the bigpond outages page says no issues in our area, what a joke.

  • Blizzyfnt blizzy (@Blizzyfnt) reported

    @Telstra fix my net ffs

  • silfe112 silf (@silfe112) reported

    @Telstra I do but im unable to use 4g as im not connected to your network on this mobile connection

  • techAU techAU (Jason Cartwright) (@techAU) reported

    @adenos_tiger @Telstra I think the amount of people that want to modify their software, even side load APKs etc is pretty small, don't think this is a major issue for most.

  • StrineSpeaker Peter kay (@StrineSpeaker) reported

    @apiyo_dreaming @Telstra I've got the identical problem. Just checked Telstra signal strength in Carlton North and it's -102dBm which is very weak. Constantly getting missed call notifications when phone hasn't rung. Come on Telstra, fix the weak signal, we're only 5km from Melbourne's CBD

  • SadafJadran Sadaf Jadran (@SadafJadran) reported

    Hey @Telstra I just wasted 115 mins on the phone with your consultant who wouldn’t give me his staff ID and ended the conversation with “I am hanging up on you”. Please, get in my dms ASAP. Drafting a complaint for your HORRIFIC customer service and experience overall.

  • StrineSpeaker Peter kay (@StrineSpeaker) reported

    @Telstra My retailer is Aldi who use Telstra. Tried phoning Telstra who were not interested because I was Aldi and therefore not an official Telstra customer. Other people in my house and neighbours also have same problem. We’re sure it’s due to low signal strength in Carlton North.