Telstra Outage Report in Kurrara, New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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Problems in the last 24 hours in Kurrara, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports Near Kurrara, New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s (@Qldstew) reported from Tweed Heads, New South WalesThe pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
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Peter Ison (@476a803ed32c438) reported from Tweed Heads, New South Wales@Telstra no NBN connection and 4G extremely slow at Banora Point
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Warren (@cwarren49) reported@PerrettReport @MSMWatchdog2013 All the time - got sick and tired of bloody Nicole from Telstra but they seem to have gone back to call centres - I used to play with them but now I just hang up.
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Squire James #SaveCongoRainforest (@fromjimbarnes) reported@MichaelWestBiz You don't have to use Telstra there are better deals around. And get the fastest service possible with local national and Aust mobile calls included on the VOIP phone.
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Oeyy (@ocheema101) reportedAlright @Telstra good bye, your support sucks and your selfishness hasn’t gone unnoticed, let’s go @Optus
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Ron Brisby (@CedricOz) reported@jaquix173 @MichaelWestBiz With @telstra you have to have a landline if your connected to the NBN. Not sure why other than they can tag an extra cost on. We never use it.
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The Art of Flag-waving (@TWaving) reported@PerrettReport Typical Telstra customer service. @andy_penn
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Ozzy 🌏🐝 (@ozzy_citizen) reported@Telstra any ideal on how a gold tier customer be demoted to silver tier with out any reasons ?
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kim (@kimdidsomething) reported@JforJazz @Telstra The local exchange was struck by lightening, no one bothered to fix it...
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🇦🇺 Lumi Moki 🏳️🌈 (@RealRufinox) reported@Telstra @RhapsodyPlays First you gotta not use the internet from 3pm all the way to midnight because that's when Telstra is most congested, dumb asses never upgrade their ******* towers
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🌏Henry Ross (@Lincolnabe123) reported@chrismurphys @Telstra Telstra’s run by a team of zombies.I was sent a new NBN modem with instructions to fit it myself or have a tech do it at $250. Problem is cables are not compatible and Telstra doesn’t seem to have a called centre operator who knows what I am talking about.Telstra shop queue - 6 !
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☠️ Captain Stavros ☠️ (@captain_stavros) reportedHonestly @NBN_Australia Since moving from telstra cable (100 Mbps) to Telstra NBN (30 Mbps) and paying the SAME costs, we have had nothing but issues. No explanation. No solution. Please don't patronise me with your 'sorry to hear that' bullshit. Just fix it.