Telstra

Telstra Outage Report in Kurrara, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kurrara, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kurrara, State of New South Wales 01/30/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Kurrara, State of New South Wales

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone

Community Discussion

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Telstra Issues Reports Near Kurrara, State of New South Wales

Latest outage, problems and issue reports in Kurrara and nearby locations:

  • sworks262 sworks (@sworks262) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • mebsites Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, State of Queensland

    @samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!

  • JuliaBTempler Julia (@JuliaBTempler) reported from Gold Coast, State of Queensland

    After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

  • sacarlin48 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • SparkyDenied ░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, State of Queensland

    @Tuxy81 Probably the easiest way to get him down from Telstra Tower

  • RaiZdbyDINGOES Jason (@RaiZdbyDINGOES) reported from Gold Coast, State of Queensland

    @OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • peters_malcolm Mal Peters (@peters_malcolm) reported

    @QuentinDempster Problem is Quentin many of us Don’t have NBN towers. My choice is a Telstra WIFI - massive delay buffeting in peak times Optus WIFI same problem. After extended time with internet Zi ordered a Starlink last week. Our service is no where near as good as 15 years ago.

  • bananman1234 Eric (@bananman1234) reported

    @paunola_michael @Indy24121 I’ve got my nbn with Telstra and never had an issue with speed

  • nesjws steven (@nesjws) reported

    @Telstra why is my NBN internet not working today? super slow and drops out all the time. started at 3am and still going. i restarted my modem and checked for outages. please help!

  • Thinker2nd Thinker2 (@Thinker2nd) reported

    @Lisa9Sophia People forget the GFC were taxpayers bailed out private corporations, taxpayers built the nbn then give it to Telstra to sell back to us, taxpayers built the energy network which was given to private businesses that have sold back to us & run down all these gifts 4 us to rebuild

  • borisyeltzin Pattern Rotator (@borisyeltzin) reported

    Nope. Grok told me so. And in the worst case scenario traffic can be redirected from satellite to satellite to a ground based receiver outside of Australia. Does Starlink’s Traffic Use the NBN? Starlink, operated by SpaceX, provides satellite-based internet via a constellation of low-Earth orbit (LEO) satellites, delivering connectivity directly to user terminals (e.g., dishes) without relying on terrestrial broadband networks like the NBN for the core data transmission. Here’s the analysis: Technical Independence: Starlink’s service bypasses traditional ground-based infrastructure for the bulk of its data delivery. It uses its own network of satellites and ground stations (e.g., the Boorowa, NSW station) to connect users, meaning its traffic doesn’t route through NBN’s fiber, copper, or satellite (Sky Muster) networks. This is a key selling point—rural Australians like Grant Vowles in Tasmania switched from NBN to Starlink for speeds up to 200 Mbps, far exceeding Sky Muster’s 25-100 Mbps, precisely because it operates independently. Integration with Local Providers: However, partnerships like Telstra’s resale of Starlink services introduce nuances. Telstra Satellite Internet, powered by Starlink, includes a Smart Modem with a Wi-Fi home phone line, suggesting some integration with local networks for ancillary services (e.g., voice over Wi-Fi). Yet, the primary internet traffic—data downloads and uploads—still relies on Starlink’s satellite link, not NBN infrastructure. The requirement for a Starlink Ethernet Adaptor to connect to Telstra’s modem further indicates a separate data path, not a handover to NBN. Critical View: The establishment narrative often frames Starlink as a direct competitor “bleeding” NBN customers (e.g., 200,000 users by 2025), implying a clean break. But the lack of transparency about backhaul (e.g., how ground stations connect to global internet) leaves room for doubt—some data might indirectly touch NBN or other Australian networks at peering points. Still, no evidence suggests Starlink’s core traffic depends on NBN, making the answer largely no.

  • THEogPRD Paige Renee (@THEogPRD) reported

    @Telstra already have had Telstra out to fix the nbn and now the internet drops out every odd hour how is this possible you just came out less than two weeks ago

  • UpsideDownunda Mad Tunes Street & Track🐸 (@UpsideDownunda) reported

    @QuentinDempster I wouldn't use NBN if it was free. I'm a @Starlink customer and I'm more than happy with my fast, unfiltered connection. As soon as starlink starts selling cellular services I will dump Telstra like the crap that it is without hesitation.

  • oz_veteran Oz Veteran (@oz_veteran) reported

    @Indy24121 Terrible. We ditched telstra nbn for another provider and it isnt any better so we're looking at starlink.

  • starman8888 Starman (@starman8888) reported

    @wtfinawtfworld @QuentinDempster The reason NBN is behind in cities is because Abbott gutted fiber to the home and instead payed Telstra something like $30bn for 50 year old copper phone networks to do the last km of service. Capping speeds to 3rd world levels for people on it.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @RyanJones6980 @rhysam @Telstra Starlink is great when compared to NBN wireless and copper based connections. It is slow and costly compared to fttp which is what 93% of premises would have had by now if it weren't for Abbott