Telstra Outage Report in Kurrara, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kurrara, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Kurrara, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
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| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Kurrara, State of New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲
(@Cam178) reported
from
Tweed Heads, State of New South Wales
The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Big Blue Boom
(@bigblueboom) reported
@leftbrainstuff @SpaceX I routinely pull down 1200 Mbps on Telstra 5G. How fast is Starlink? I guarantee the latency is also better. The sats are ~550km away. Will always be dozens of Telstra BTSs 100x closer. Also, half the monthly cost & doesn’t require a $924 immovable panel or a ~2yr waitlist.
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Heather
(@DrHLShearer) reported
@Telstra I changed my plan (to another Telstra plan) and your company cut off my service, and they won't reinstate it and say they have to send me a new sim IN THE POST, which is complete nonsense as I already have one. I have no phone service now
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Ebbitohs ❤️💚🐰💚❤️
(@TerritoryGal17) reported
Spent probably 2 hours today in Telstra shops trying to sort out phone issues and LMTY, the sensory overload is REAL. Could not work here.
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Mat Kearney
(@MatKearney1) reported
@incidentalchaos @Telstra I have just been told by multiple customers that they cannot email my bigpond address as they are getting bounceback messages. I've had to tell them to email my personal Gmail account which is receiving them with no problem.
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Leigh Vaughan OAM 💉
(@LeighVaughanV1) reported
@Telstra Hello. Telephone connection. Re Mrs Valerie Murray. Estia Health Room 108, 4 Bonventi Close Tuncurry NSW Valerie is bedridden but mentally acute Phone ready to connect (wall connections ready). No number. Local Telstra staff have made times & not turned up. Help.
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Ballarat Bryce
(@BallaratBryce) reported
@Muff1n_M4n @Telstra Yeah tbh was waiting for it to, but I assume they are still in damage control
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@The_FNQ_Guy
(@fnq_the) reported
Is @telstra THE WORST COMPANY FOR CUSTOMER SERVICE? IM STILL WAITING FOR A TECH FROM THE APPOINTMENT 30 HOURS AGO. Ring them and they don't care
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Leigh Vaughan OAM 💉
(@LeighVaughanV1) reported
Hey @Telstra How hard is & how long does it take to instal a landline for a bed-ridden resident in an aged care facility? Her only means of communication. Phone & connection are ready to go. Waiting on someone to come and fix it. Tuncurry NSW. It’s been over a week.
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Wyld
(@Wyld) reported
We've been looking to replace our old Pixel phones for ages, and we've decided to shift to Apple. Switching from Telstra to Vodaphone, we got 3 Apple 12s (128G) for the same monthly cost (3 year plan). Network isn't as good, but we don't get 5G here and 99% of time is on wifi.
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Big Blue Boom
(@bigblueboom) reported
@leftbrainstuff @SpaceX I routinely pull down 1200 Mbps on Telstra 5G. How fast is Starlink? I guarantee the latency is also better. The sats are ~550km away. Will always be dozens of Telstra BTS 100x closer. Also, half the monthly cost & doesn’t require a $924 immovable panel or a ~2yr waitlist.