Telstra Outage Report in Kurrara, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrara, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Kurrara, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Kurrara, State of New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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possum🦕
(@parmejean) reported
that album was made to be played in Supré while 12 year olds buy *** fits to wear to the bluelight disco come on now. its not necessarily bad but its sooooo unremarkable. the genre is telstra ad that plays in the cinema
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Paddo 🇦🇺 🏇🏏🎣⛳️🐕🐈🐐🐓🦆🐂
(@padders001) reported
@Batman2242 We live in the country on a farm. Telstra mobile reception is awful to non existent ( but better than Optus, vodafone etc) and we have ADSL2 for the internet with NO chance of getting the NBN here. Hence the landline which I use daily and mobile...
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ATaylor
(@Purpleminutes) reported
Dear @Telstra, you are getting ridiculous now. Sending a message to say " your prepaid service will expire on 31/01/23" .... recharge is actually current until 03/03/23 and today is 07/02/23 🙄🙄
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Mick
(@mickpalmer25) reported
@Telstra WTF is wrong with your service? no outbound calls on my account yet you want to make ppl wait 45-60mins for a potential person to speak to? making it easy to change providers. Pathetic. Only bonus is whilst on hold, I wont cop spam calls
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LFDY
(@SP10fan) reported
@Fez_HK Did you try turning it off and on? - Bergeez Telstra support
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Elon Musk's left NUT! Parody. 🌈🇺🇦
(@IanSamuels3) reported
Anybody having problems with the telstra app?!
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cassandra
(@betterair4all) reported
@Telstra The link to messaging you on your website is as old and broken as that phone. I just went there to tell you that after 45 mins wait today to talk to the team who weren't able to fix my service yesterday, I'm off to find another provider. Shoulda paid for more staff you fools.
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Nancy Georges
(@NancyGeorges) reported
I was today old when I realised that @telstra increase mobile plans by CPI?! @VodafoneAU may have their issues but they don't change the price?! #nontransparentpricing #customerwarning
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Stan Bright 👨💻🚀
(@StanBright) reported
@Telstra just so you know, your "Pre-Paid data expiry" doesn't work. I just received a notice that my data will expire on 23/01/23" - 2 weeks in the past. Now, I'm irritated that I've lost the data + I won't be recharging as there is nothing to keep ¯\_(ツ)_/¯.
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hasta la vi-star! ⭐️🌟⭐️
(@VaporwAvery) reported
@DrewGamblord God yeah, I’ve only been with telstra prior and it was a nightmare to try to fix anything