Telstra Outage Report in Kurrara, New South Wales

Problems in the last 24 hours in Kurrara, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Kurrara, New South Wales

Latest outage, problems and issue reports in Kurrara and nearby locations:

• 
  Bat’s (@Qldstew) reported 1 minute ago from Tweed Heads, New South Wales

  @andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?

• 
  Bat’s (@Qldstew) reported 2 minutes ago from Tweed Heads, New South Wales

  @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

• 
  Bat’s (@Qldstew) reported 2 minutes ago from Tweed Heads, New South Wales

  @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

• 
  Bat’s (@Qldstew) reported 3 minutes ago from Tweed Heads, New South Wales

  @spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!

• 
  Bat’s (@Qldstew) reported 7 minutes ago from Tweed Heads, New South Wales

  @Telstra help please

• 
  Bat’s (@Qldstew) reported 7 minutes ago from Tweed Heads, New South Wales

  The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom

• 
  Bat’s (@Qldstew) reported 9 minutes ago from Tweed Heads, New South Wales

  @Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !

• 
  Bat’s (@Qldstew) reported 11 minutes ago from Tweed Heads, New South Wales

  @Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!

• 
  Bat’s (@Qldstew) reported 13 minutes ago from Tweed Heads, New South Wales

  @spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud

• 
  Bat’s (@Qldstew) reported 27 minutes ago from Tweed Heads, New South Wales

  @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

• 
  Bat’s (@Qldstew) reported 27 minutes ago from Tweed Heads, New South Wales

  @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

• 
  Bat’s (@Qldstew) reported 30 minutes ago from Tweed Heads, New South Wales

  @spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!

• 
  Bat’s (@Qldstew) reported 31 minutes ago from Tweed Heads, New South Wales

  @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

• 
  Peter Ison (@476a803ed32c438) reported 38 minutes ago from Tweed Heads, New South Wales

  @Telstra no NBN connection and 4G extremely slow at Banora Point

• 
  Bat’s (@Qldstew) reported 43 minutes ago from Tweed Heads, New South Wales

  @Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

• 
  Bat’s (@Qldstew) reported 45 minutes ago from Tweed Heads, New South Wales

  @Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

• 
  Bat’s (@Qldstew) reported 52 minutes ago from Tweed Heads, New South Wales

  @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

• 
  Bat’s (@Qldstew) reported 53 minutes ago from Tweed Heads, New South Wales

  @Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

• 
  Bat’s (@Qldstew) reported 56 minutes ago from Tweed Heads, New South Wales

  @spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email

• 
  Bat’s (@Qldstew) reported 59 minutes ago from Tweed Heads, New South Wales

  @Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  my name is josh (@northlanejosh) reported 5 minutes ago from Melbourne, Victoria

  ONE HOUR waiting for service from @Telstra

• 
  Farrukh Lakhani (@Farrukhlak) reported 5 minutes ago from Darwin, Northern Territory

  I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice

• 
  Greg Blue (@gjblue) reported 9 minutes ago from Newcastle, New South Wales

  @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

• 
  Shane Szakacs (@Shane_Szakacs) reported 10 minutes ago from Wollongong, New South Wales

  Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

• 
  Harry Buchanan (@crashpluto2166) reported 10 minutes ago from Sydney, New South Wales

  The internet service in Sydney is a disgrace. @Telstra running at 1.5mbs and this is in the city. #hopeless

• 
  dude, its raven (@ravenmarchel) reported 13 minutes ago from Alice Springs, Northern Territory

  @Telstra wifi’s not working/updating or whatever it is doing right now, and got no service, how great

• 
  Andrew Colley (@AndrewColley) reported 16 minutes ago from Sydney, New South Wales

  Last night @Ausgrid moved power on my st u'gnd. Partial outage was expected. #hfc cut out eventho I still had power. @Telstra assured me that it needed @NBN_Australia tech visit; wld take days. Telstra calls 2day & says it was a "scheduled" NBN outage & the network shld be up🤔🤔

• 
  Alister (@alisterrobbie) reported 17 minutes ago from Melbourne, Victoria

  @Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.

• 
  Roche (@rochehfn) reported 19 minutes ago from Gold Coast, Queensland

  @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

• 
  Alex (@Alex_I_88) reported 21 minutes ago from Ayr, Queensland

  @a_cul21 Can’t even watch the game myself, the hostel here In Ayr only give me 500mb of WiFi and my Telstra signal is non existent 😂