Telstra Outage Report in Kurrara, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Kurrara, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Kurrara, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
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| Gold Coast |
Phone |
Community Discussion
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Telstra Issues Reports Near Kurrara, State of New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
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Sacha Bodell
(@thatsachagirl) reported
from
Gold Coast, State of Queensland
@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Shelldon and Big Rippa ,Little Maggie, Thomas 🇦🇺
(@ShelldoHanson) reported
@BeachGirlJan @ScottMorrisonMP @Telstra internet should of been discounted for covid , every one is using it for sure more , the gov should of been on to that but there you go something else they never fixed thought of
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Justin Milligan
(@JustinJMilligan) reported
@Telstra Nothing reported to Telstra. 😔 Sounding like "old person" issue. This could be a long night......
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Craig Burns
(@craigzillaburns) reported
@PayPal customer service is worse than @Telstra 😱
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Alan 🇦🇺
(@alansattler74) reported
Hi @Telstra remember me Your service is still crap in the shires of York Northam Beverley in West Australia Call’s dropping out Cannot do a Zoom meeting If I could move my services I would Just fix it
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Dame du Fer ✳️
(@janeallenperth) reported
@Telstra your 24x7 app is useless - you state what the issue is, and then you waste hours going around and around in circles saying the same thing OVER AND OVER AGAIN, only to be dumped out of it HOURS later with ZERO RESOLUTION OF PROBLEM. SHOUTY CAPS 🤬 #Telstra #Frustrating
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nicole.hilder
(@hilder_bug) reported
@Telstra So what is your proposed solution please
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Number8Wire
(@Brett_over_it) reported
@MinnsChris @GDixon1977 How about @Telstra? Same situation. We in rural areas have NO choice but to use these crooks, and then we get shafted for **** house reception
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SJ Whatley
(@grubskids) reported
@Telstra is there any reason why my broadband is down? Your website says there is on outages in my area, but my internet has crashed about 20min ago?
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Alan 🇦🇺
(@alansattler74) reported
@Telstra Nope I’m going back to the ombudsman And I’m going to suggest all your clients do that Your service in regional areas is a disgrace You can get better service in Cambodia
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ExpedientMitch
(@Expedient_) reported
@CrimeStopperVic I got a Text from a Telstra Number, telling me that customer informed, tasks complete. And then they cut the line and I was unable to call them back. They created a number out of nothing and cut it. I take it, crime stoppers contact through this means, I believe I said text me.