Telstra Outage Report in Kurrara, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrara, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Kurrara, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Kurrara, State of New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Teflo⚡️
(@teflocarbon) reported
@_BertHandsome "We have a monopoly problem with Telstra so we've decided to make a government-backed monopoly and repeat the exact same process of the previous monopoly again" - Some time in 2009.
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TW Campbell
(@tw_campbell) reported
@9_Moley @PenrithPanthers @TheParraEels Really bad look from the NRL to allow crap Telstra caps to be handed out to the kids. I mean how cheap is that! They had no Premiers caps left?
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Stefan Rossi
(@stefanrossi_) reported
NBN is terrible hey. Constant drop outs, completely unexplained and never compensated by @Telstra - been trying to fix the issue for 4 years. Had 3 tech’s come out and paid for my own Wi Fi modem booster.
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Ali Hamlap
(@hamLapAli) reported
@Telstra Thanks Dan. It was saying there was no outages but pay experience has proven its not always up to date. There was planned outage till 6am in guessing its going for longer
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Sonic
(@sonics89) reported
@Telstra why is my phone changing the time to daylight savings time when I'm in #Queensland... it's getting its time from the network. Something not right?
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🅐nⒶrcHo-t🅐oiSt
(@anarchotaoist) reported
@DavidLeyonhjelm The government is behaving as if they wish to shut down Optus, centralise all telco operation (& internet) under Telstra in a plan to i.d, monitor and control all communications. #TheGreatReset
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Anthony Sexton
(@anthonysexton) reported
Is there a telco that is good to deal with in Australia? @Telstra have the network, sure, but their customer experience and support is the worst. Todays example- store tells me yesterday to come back today at 9am just to get a sim. Same store is closed today!!
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Grouponegav 🇦🇺
(@grouponegav) reported
The young kids handing the players rings would be such a great experience for them that they would never forget, their gift is a pink Telstra cap. What a stupid gift to give them, seriously give them a footy.
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Isaac Ham
(@iHAM316) reported
@Telstra if your going to sponsor the NRL finals can you make sure your customer have coverage at the venue #pathetic
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steve
(@ethan04728302) reported
@Telstra @originallyAg Yeah Telstra might want to have a quick check mate, half your network is down by the looks of it