Telstra Outage Report in Kurrara, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Kurrara, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Kurrara, State of New South Wales
Latest outage, problems and issue reports in Kurrara and nearby locations:
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra help please
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤
(@Ratchet_echidna) reported
Pass you around from person to person until you give in. I have been a Telstra customer for almost 8 years now. I have always tried to pay my phone bill on time and if I couldn’t I organised something with them. This is the first time something like this has happened.
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Carmen
(@trooroo1) reported
@RhettWilsmore @Optus I’m with Telstra and have been having trouble for weeks!!! No messages being sent through WhatsApp, trying to watch Bold and the Beautiful and it keeps freezing……talk about pissing me off!!
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AJ
(@ajinnovator) reported
@SashasShelves @NBN_Australia So apparently now it was the local electricity supplier that took down the broadband cable between 8 am and 3 pm because they need to do updates @Telstra Just wants to blame everybody else
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🌼🍋🌼Marigold🌼🍋🌼
(@SashasShelves) reported
@ajinnovator @NBN_Australia @Telstra Nbn is saying Telstra suspended my service and Telstra is saying Nbn did it. Telstra also took a payment after suspension of my internet. Can you believe it?
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𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤
(@Ratchet_echidna) reported
Am I crying over @Telstra cancelling my contract after I was late on a payment? Yes. 🥴 how is this even allowed? I didn’t consent, I didn’t want to cancel my plan.
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Sith Lord
(@SithLordMills) reported
@Telstra I'm simply trying to login. I created an account so that I may get an iPad, but that error provents me from even trying.
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Boonboonafrica
(@Booners05) reported
@GladysB @BradHazzard @NSWHealth your messages about staying home and vaccinating arent getting through. You need sms/notifications to every phone. Use the service nsw app to deliver daily notifications, use telstra, optus etc to deliver daily sms to every phone in nsw. Do it
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🌷🍀
(@justalurker88) reported
@lilzzzza @Telstra In fact I just had a look and someone with a similar problem to you has done that a few days ago and they have asked her to get in contact with them (that's how I got my problem fixed too). It's probably the fastest way to get in contact with someone
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🌷🍀
(@justalurker88) reported
@lilzzzza @Telstra I had big problems with Telstra last year. Customer service was terrible until I raised merry hell on their Facebook page (politely, but getting my point across) and I was contacted by customer service, given a phone number to ring and allocated a person to fix my problem.
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🌷🍀
(@justalurker88) reported
@lilzzzza @Telstra Trying to contact them through the supposed customer service line or through the app is a waste of time and very frustrating. Hence my Facebook rant which worked a treat. The person I finally dealt with went above and beyond. They were amazing. I will give them that.