Telstra

Telstra Outage Report in Leura, Blue Mountains Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Leura, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Leura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Leura, Blue Mountains Municipality, State of New South Wales 05/09/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Leura, Blue Mountains Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Leura, State of New South Wales

Latest outage, problems and issue reports in Leura and nearby locations:

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.

  • bradatslice Brad Keeling (@bradatslice) reported from Sydney, State of New South Wales

    @albericie @Telstra @albericie they are actually ok if you use the complaint login.

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.

  • BeauGiles Beau 😷 (@BeauGiles) reported from Sydney, State of New South Wales

    @notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • lucyrunaways Lucy & the Runaways⁷🌾 (@lucyrunaways) reported from Sydney, State of New South Wales

    @MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • matthewpfeffer Matt Pfeffer (@matthewpfeffer) reported

    @Telstra Blue. Seems to be on 4G. I should point out my folks who live 3 streets away are currently having the same issue. Same with neighbours down the road. Seems to be whole area.

  • DavidThegrange David Langfield (@DavidThegrange) reported

    @Warwick_Long there is enough customer base in the rural areas for companies like @Telstra to put more phone towers in without govt help. If they were put in the appropriate spots not based on population but higher points it would be better. Also asked locals where to put them

  • RideMelburn ☠︎𝔸𝕕𝕒𝕞☠︎ (@RideMelburn) reported

    @thecattery Geez they’re just as bad as the hell-ish experience I recently had with @Telstra

  • FetchStep Step and fetch (@FetchStep) reported

    @YaThinkN Telstra has given up on the regions , they are putting all their money into city5G , because 5G only works in the cities . Selling a monopoly and expecting it to improve was bonkers . We country folk pay more for our rubbish service to subsidize the city infrastructure .

  • GraveWhisperer JT Photography and Digital Art (@GraveWhisperer) reported

    @Telstra Seriously as if I haven't told u MULTIPLE times already u can't do jack ****, until the expert gets the data samples SHE asked for. Been days since I collected them but no call back. 8 days now no real effort to get this fixed by anyone.

  • SunTzuTech Anti-Fascist SunTzuTech #SinglePayerHealthcare (@SunTzuTech) reported

    @Telstra @GraveWhisperer Hope you do better than all the times I’ve had a vendor contact me because of a Twitter complaint. It’s almost like you do this to mitigate damage to your company, as opposed to actually fixing customer problems

  • CavillDave 💧Dave Cavill, (Global Heating is killing us) (@CavillDave) reported

    @AlexBallhausen Fixing the blame isn’t going to fix the problem.Telstra, like all essential services was sold by Howard, and like all companies must remain viable.Farming is a high risk occupation and requires a risk management plan so that solutions can be put in place to manage all activities

  • excapite MobCon (@excapite) reported

    @Telstra Unacceptable. The app isn't installed and all correspondence for the account is via SMS and email Honest question: why does all Telstra cystomer support have to be conducted through the office of the telecoms ombudsman?

  • megsbury Megan (@megsbury) reported

    @Telstra Yeah. I’ve checked all the things my end. There’s been lots of locals reporting issues since some lines were accidentally taken down last week. This is my first experience of it tho.

  • BecPerrin Bec Perrin (@BecPerrin) reported

    @alextcullen Not only that but mobile phone service is deteriorating. @Telstra makes money from data downloads but doesn’t increase tower capability. Time to upgrade mobile phone towers Telstra