Telstra Outage Report in Leura, Blue Mountains Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Leura, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Leura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Leura, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Leura, State of New South Wales
Latest outage, problems and issue reports in Leura and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@benbarren @Telstra @AussieBroadband I kinda feel they’d be able to offer a n onshore support if they got their **** together on providing a decent service that doesn’t need massive amounts of offshore support staff. Meanwhile I keep complaining and escalating issues and getting credit.
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Now the support person who I am in a conversation with in the Telstra app, and to whom I have ID’d myself for security, is asking me my name, phone, email address. 🙄 and browser version. Really, @telstra?
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@WhistlingWhist @Telstra Not in person of course, via the help app. Slow going but we are getting there.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
The worst part was that it was a feedback form that accepted my issue was not yet resolved but they still wanted feedback - too bad it was completely useless to both @telstra and me. I’ve asked Michael Acolander for an interview
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Thanks have been speaking to support. Waiting to hear the verdict. At the moment my Download speed is 17.3 the upload speed is 1.9. And the Ping speed is 14ms.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Even as you reward me @Telstra , after my complaints of reduced signal strength and reduced connectivity & patchy connectivity I will continue to tell all my connections that a complaint will result in credit to accounts. Give us what we’ve paid for and we won’t have to complain.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@benbarren @Telstra @AussieBroadband I feel they’d be able to offer onshore support if they got their **** together by providing a decent service that doesn’t need massive amounts of support staff. Meanwhile I keep complaining and escalating issues and getting credit. What does “port to another network” mean?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra It wasn’t terrible for a week or two but after I complained, and got a wedge of credit on my account, the signal has become 💩 again and the site no longer claims issues. Looks like I’ll have to get back on messages in the Telstra app again. But no. That’s not working either. :-(
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra To start with, when a customer has id’d themselves to the agent, don’t get the agent to then later ask for name/phone/email. Don’t you have a CRM there?
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Now. Suddenly. I’m at 4 bars signal strength. Almost as if complaining made it happen. 🤔
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💧Jim Koopman
(@jimkoopman1957) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Took Telstra 3 months and a complaint to the ombudsman for a human to come to Newport last week, open a pit and tell us the problem was nbn workers had cut the copper wire to our house.
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Hi Angela, the download speed of my broadband has been sloth like in recent days. I’ve rebooted the modem and now I can’t connect at all. Please help.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Funny I complain and the signal to my phone SUDDENLY changes from 1-2 bars to 3-4 bars. The boy time n several weeks. The only change was my Twitter complaints to @telstra. I’m no moron. I know the squeaky wheel gets attention. I also know that’s shite #cx. 1/2
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Suggest a new provider is called for. Never been impressed with Telstra over the years working in different businesses.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra I walked into a Vodafone store in Sydney with hopes of them being able to transfer my account and/or sort out my data roaming problems from my UK account and was literally met with “LOL, we get people in here all the time asking that. We’re like a totally separate company.” 🙄
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
It’s awesome when you‘ve several open issues with @Telstra , & you get a message from Telstra, asking how things are going with your issues, that you spent hours discussing w/ Telstra earlier that day. How is it when a CORP asks you how your issue with same CORP is progressing??
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sonia Cuff
(@SoniaCuff) reported
@AdamFowler_IT In the emergency services, we used Telstra Desktop Messaging. Could import contacts, create groups etc.
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MarksOutThere
(@MarxOutThere) reported
@Telstra Ouch. Was happy to migrate to NBN but they dont do relocation of phone socket, so they suspended my service to strong arm me into the $150 "Telstra platinum" charge to move the socket from the garden shed to the main living room.
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Michael Kouranos
(@acceler8er) reported
@Telstra Realised it was a cloned/spoofed. This is why I hid the poor business name 😔
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Snowy Rains
(@SnowyRains28) reported
@Telstra do you have a phone number that connects you to an Australian person to talk to for help? Will settle for someone where English is their first language and non abusive staff please
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Bee Ah Chang
(@BuaAhChang) reported
@Telstra This is a stupid tweet. We were connecting and still are connecting from last year despite the virus. So to say vaccination to the BEST way to reconnect is false. You should direct your focus on providing telecommunication services not providing medical advice.
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Grant Martin
(@olschooloswaldo) reported
@thebradfitz More so can't be bothered going through the hassle of changing. We rely on Telstra heavily at work and they **** me also.
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TweetSue
(@SueWilson_235) reported
@Telstra Now my @Telstra *email access* issue seems to be resolved, I have found this email: "We would love to hear about your experience with us when resolving your recent NBN issue." The level of incompetence is appalling, matched only by Telstra's indifference to its customers.
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Anthony Slater
(@tonyslats) reported
.@Telstra I'm a loser so ordered the iPhone 13 within 5 mins of pre-orders opening. No indication of stock issues when ordering. 10 days later and no ETA of when iPhone will be delivered - and my old one is broken. Support tell me they don't know but will update me weekly. Help?
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MarksOutThere
(@MarxOutThere) reported
@Telstra If only you realised the importance of a broadband connection for customers who are working from home with family during lockdown here in Melbourne. There is an anger I cannot describe. The work required to re-establish the service took hours.
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Sam Petherbridge
(@MrSamPeth) reported
Turns out when @Telstra cancel an order they don't actually cancel it fully which can delay future orders without any proactive communication as to why an order is delayed. No way to get updates without calling a specific team.