Telstra

Telstra Outage Report in Leura, Blue Mountains Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Leura, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Leura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Leura, Blue Mountains Municipality, State of New South Wales 06/15/2024 07:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leura, Blue Mountains Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Leura, State of New South Wales

Latest outage, problems and issue reports in Leura and nearby locations:

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.

  • bradatslice Brad Keeling (@bradatslice) reported from Sydney, State of New South Wales

    @albericie @Telstra @albericie they are actually ok if you use the complaint login.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

  • lucyrunaways Lucy & the Runaways⁷🌾 (@lucyrunaways) reported from Sydney, State of New South Wales

    @MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • BeauGiles Beau 😷 (@BeauGiles) reported from Sydney, State of New South Wales

    @notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • coreyna89 Coreyna (@coreyna89) reported

    @Telstra Telstra Facebook told me to call Telstra Faults who are now telling me they can't help & to have our customers call to complain they aren't getting the email, which our customers don't want to do. Many of them are in their 70's and navigating all these support systems isn't easy.

  • lil_miss_lexi88 Lexi (@lil_miss_lexi88) reported

    @Telstra I have been trying to get my NBN connected for nearly a month. I am getting no help at all, they keep saying it’s ‘being looked at’. I’ve now wasted HOURS on this it’s ridiculous. You really need to sort your customer service out, wish I hadn’t switched. 🤬🤬🤬

  • OnDaBall5 On_Da_Ball5 💉💉💉 (@OnDaBall5) reported

    @ShortyWest2 @Optus Optus are tighter than a fish's butt hole~ they promised me heaps of credits they owe me for in the 22 years I was with them,,never saw a cant,,glad I changed to Telstra!

  • Klavinmour Klavinmour 🏳️‍⚧️ Vtuber 🏳️‍⚧️ (@Klavinmour) reported

    But I will say, I've only had positive experiences with the Telstra Twitter Support team. Like whoever is in charge of hiring those peeps, good damn job.

  • Trimmy Trimmy (@Trimmy) reported

    @Telstra I did try all your support channel merry go round to nowhere but probably didn’t have the bandwidth to sign in to the Telstra app since I was using Telstra mobile data…

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra Thanks for another months' over-priced, drifting, garbage, unreliable, 3rd World wifi, in Sydney, you losers. #Telstra . @Telstra Sux. #DamienPerrottet and #ScottMorrison resign, you incompetent air-thieves.

  • pfretc Peter Rylands (@pfretc) reported

    @Telstra I hope it goes to Braidwood, where Telstra mobile and wireless broadband is pretty poor of recent times!

  • wyvernsrose Wyvernsrose🐲🐉🐔🐣🐈‍⬛ (@wyvernsrose) reported

    Now imagine if they weren't just two of the pair but different brands and styles? Universal access matters Universal accessibility matters Its why telstra prior to the public float was mandated to service regional and remote areas Its why Australia Post must always be public

  • KashmiraO Kashmira Oswal (@KashmiraO) reported

    @Telstra Further hand at all? Seriously? Can you get someone to call me and fix my issue? Instead of just sending me the same link again and gain which has clearly given me no solution?

  • BernyChangeLing BE (@BernyChangeLing) reported

    @exetel I just got a voicemail message from (02) 8030 1000 saying: "Hi this is Yani calling from Exetel. Please call us back in order to change your plan to the Telstra Network. Or else your phone will be disconnected." Can you please explain this message??