Telstra Outage Report in Leura, Blue Mountains Municipality, State of New South Wales

@Telstra could learn a thing or two about customer service from @AussieBroadband

@Telstra today you have lost a loyal customer of over 20 years . Your off shore tech support for my NBN services were beyond useless and after two days and more calls and app chats ..enough is enough... that’s two accounts gone but hello to @AussieBroadband

@Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

@Telstra I refuse to call your tech teams. They’re useless! Just like the service. This isn’t the first time. Sick of being told there is nothing wrong. Still no service inside buildings

@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL

@Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

@simonjourno Telstra, iPhone 12 Pro. Whatever their most expensive plan is but with some discount they were offering when the phone launches. Tbh it’s not worth the cost - 4G is still good. But doing a zoom meeting on the run with zero problems streaming and crystal clarity...pretty amazing

@Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

@Telstra you’re an absolute disgrace of a company. 165- 183 Regent St Redfern has had no signal on network for over 7 days. AGAIN we don’t want automated scripted responses. We want a reliable service so we can conduct our business. I’m having to stand in the street to get

@Telstra Network s very bad in Sydney cbd. I am getting 3g most of the times and no internet connection at all. This s d worst service.

@jfexplainsitall @Telstra No you’re in their bad books

@Kathblue We signed up for Binge (there was a movie we wanted to watch for that is was only there) but only for the free period. We already have Netflix & Disney+ & with the new phones & car we can’t justify another streaming service. Telstra Box Office has plenty of moves to rent from $4

This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves

Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.

@Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.

Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches

@ianbfarquhar I wasn’t part of the negotiations of course but heard that Telstra engineers found it hard to accept a rival source of expertise, took a ‘you’ll take what we give you’ attitude. I knew then that they’d have trouble with retail customer service, became an ABT person.

I think the scammers are using me to train new staff. Just had a call where it took about ten seconds for the person to put on their headset or whatever. When they started their spiel they got as far as "this is [name] calling from The Telstra" and then it just cut out.

@Magpie1954nBird They've just increased their lowest level to $15 pm now, with 3gb of data. Belong owned by Telstra, We've never run low on data, 'cos on wifi at home. We save the banked data for holidays, which we're not bothered abt taking atm. Never had a prob of note & their support is good.

@Magpie1954nBird ALDI have data rollover as well as good rates and most of the Telstra network.

Hey @telstra pick up ya act on the 4g would ya it’s pitifully slow and annoying

Hey @Telstra we've been through this and I've sent you a photo of YOUR system in store showing I've returned your modem+I've raised a complaint about this: WHY have I received another text threatening me with charges for a modem I do not have? #intimidation #threatening #abuse

@Magpie1954nBird Aldi or WW on the same Telstra network - $25 maybe check the amounts but I don’t go over

@TheGoatTax60 @warakurnakid That was based on Telstra upgrading the network to fttn with government support. Telstra only wanted to do that if they could then set higher prices for competitor access. LNP called fttn fraudband back in 2007, then rehashed the idea in 2013.

@last_jones Hang on Libs sold off Telstra and all #aus phone carriers are private companies, right? It is NOT in the govt. remit to provide funding to private companies !! Govt. can LEGISLATE, as part of their license, that they must provide coverage. Jeebuz we are governed by fools!

@Telstra Hey Brandon, contacted Telstra again today (as they had not reached out to us as they said they would, again) and we have a technician coming on the 27th. This is not ideal as it has already been down for a couple of days. Getting 0.5mbps upload is not acceptable.

@Telstra Telstra plus is down. No way to book movie tickets via web - tried multiple browsers, in both standard and incognito mode. Also broken via app.