Telstra Outage Report in Lisbaun, Casey, State of Victoria

@NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

@Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

. @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

@peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

@Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

@bajo @Aussie_BB I have a friend with ABB whose Telstra mobile refused to use WiFi calling. They spent almost a week calling Telstra support and going into a Telstra store trying to get it fixed. In desperation he called ABB who found a manual online and helped him get it working. A++.

@Telstra Are you having issues with your email server? My SMTP seems to be down for the last few hours.

The supermarkets (Coles & Ww & 711) are getting crazy on multiple fronts. Some crossover into fuel and other. Even Telstra and Origin who are basic service providers, are inundating customers with promotion deals. I'm surprised this is even tolerated by governments.

@Jaywalking_rn @freud_schaden I think telstra and commbank have been generally successful. Privatising natural monopolies for a short run sugar hit of cash is immensely stupid though

anyone else watch kayo on a telstra TV and sound just randomly goes up and down

@MarkDando4 @k_eagar @c_s_wallace Sorry but Telstra sat on their copper network for decades and did nothing with it. Australia would still be on ADSL if it wasn't for NBN, and only have 5G because mobile sector actually has some competition.

Telstra: Ref- 46502843 Jefferson online agent was amazing and solved my problem promptly

@Telstra Not unless you can find what the solution to the above issue was

@Telstra @WassimMuna Having this exact problem right now..

@IngridHarrison @Telstra Haha yeah, honestly terrible service