Telstra Outage Report in Liverpool, Fairfield, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Liverpool, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Telstra
Telstra is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Liverpool, Fairfield, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Liverpool, State of New South Wales
Latest outage, problems and issue reports in Liverpool and nearby locations:
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra Thanks for reply. I have been told issues will be resolved in 24/24
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!
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@MyVoiceShakes
(@myvoiceshakes2) reported
from
Sydney, State of New South Wales
@CrankyRake @FOIcentric @BlakandBlack Thanks... it’s stalled while I investigate / try to get off the ground my big idea... only finished work a week ago and we are without internet (thanks #telstra) so progress is slow lol
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity
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John Hall
(@jphall707) reported
from
Sydney, State of New South Wales
@telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.
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Lenytod
(@1lentodd) reported
from
Sydney, State of New South Wales
@fentonpompey Bro i feel like a junkie needing a hit i haven't seen anything in weeks due to moving house and telstra being **** wits bad dealers badbad dealers not hooking a junkie up
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@helen_it *I'm* in Ultimo on my fairly solid FTTB, the HFC connection is down in Melbourne. In an area just up from where a bunch of Telstra execs live, so it's normally really good.
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really
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Anthony Clark
(@AnthonyClarkAU) reported
from
Sydney, State of New South Wales
Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.
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Marco Nero
(@MarcoNero) reported
from
Sydney, State of New South Wales
@Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick
(@pblake) reported
@Telstra Hi Tom and co. My sister has still had no luck. She really wants to escalate her complaint, but had no luck over the phone today, as neither the case manager nor their manager are contactable. Coudl we reallocate the case to someone more senior?
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Peter Adderton
(@peter_adderton) reported
@BoostAus was the No 1 engine of customer growth in the entire Telstra Mobile Business (including Postpaid and Belong). Great Job to the team at Boost Australia...
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humphrey hollins
(@HollinsMrhump) reported
AMP and Telstra have performed so badly as exposed on the ABC tonight. TLS slumped to less than $2.84 in the GFC. I bought 20,000 in a hotel room in Battambong at $3.06 in 2011. Sold at $6.90 in 2017. Poor TLS self funded retirees. Sack the board you old fools.
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Joshua Lacey
(@LaceyJoshua) reported
@Foxtel Ok thanks my foxtel is through Telstra will that be an issue?
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iGlenn McDonald
(@Glenn_SoilAgro) reported
@lyndonmickel @Telstra Was told once that it is to do with the power supplied to the tower ($$$)... and that it can be remotely turned up/down based on the level of demand/complaints
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Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM.
(@vmainard) reported
@bazakel @NewcastleGardia No big surprise there. I am with Vodafone for all my mobile devices. We got rid of Telstra 6 years ago when my Dad passed away and they treated my mother like crap when she asked for his name to be removed from the bill. We're with iprimus for our home internet and phone now.
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💧rabble rouser
(@mrl58) reported
@Telstra Thank you. If you have a complaint line I would like to bring attention to the very unhelpful rude salesperson my daughter had the displeasure in dealing with. Billie from Forster store.
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Calmette Lahoud
(@KingCalmette) reported
@Telstra Is the worst company has bad skills and communication avoid them. They give false information and waste valuable time. #Telstra
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elbaroni
(@elbaroni) reported
@Telstra I tried to log onto the website because of how bad the app is. It bumped me straight back to your app. 👍
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☂ Newcastle Guardian🇦🇺
(@NewcastleGardia) reported
@Shirley56733062 Optus here too for years now, after a lifetime previously with Telstra. Posted this to alert all the poor Telstra suckers, what was going to be happening to them.