Telstra Outage in Lowood, Somerset, State of Queensland

Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?

@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

@boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.

@alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

@Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.

Love it when @Telstra waste my time I had this problem with them a few years ago and here I am, once again, going to contact the Telecommunications Ombudsman for the same issues

@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?

@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard

@thewordsofshief @Telstra But can you still fix my phone?

@Telstra is there a 4G outage in Brisbane right now?

@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?

@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end

@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.

@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.

Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra

I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra

Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!

If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

@Telstra seriously upset Telstra - house full of Covid - 2 days late paying Telstra bill (due on Thursday and I paid on Saturday) AND you charge me $15.00 late payt fee….never been late before. What a way to treat long loyal customer - well no more…. #telstra

@MichaelPascoe01 Thousands of jobs lost. Major deterioration in service standards. It has all the hallmarks of policy failure. It’s been disastrous for Telstra. Probably much the same for Qantas. Even corporatisation is a convenient way of moving a service off the Govt books. TI

God @telstra is ****. Changed mobile plan to Telstra because I'm going to FNQ and wanted reception, and of course the 5g hotspot is absolute garbage. Can't even get reception in inner Melbourne to run internet on my laptop. How does this company survive?

Spent 2+ hours on @Telstra Messaging about an issue. I was very dissatisfied with the service so in the end I asked what the complaint process was. I was told I couldn’t complain, that my situation did not warrant a complaint, and I quote “there is no complaint process for you”.

@katiekoalasays @Telstra Use the ALDImobile- runs through Telstra and no problems.

@katiekoalasays @Telstra Is there a reason you need Telstra? I use TPG for all our phones, sim only it's $25 (half for first 6 months) and you get all your calls and texts plus 25gb data. Their most expensive is $40 pm and that has 60gb data. It's also month to month, cancel any time you like.

@katiekoalasays @Telstra i was with telstra on a $30 plan they wanted to make it $45 i switched to aldi now $15 and they use the telstra network plus i get my data rolls over

@Telstra No confirmed outages (postcode 2337) and it's not said anything for the last few days either. I am not the only person I know who's has problems in this area either

@Telstra has without question, the worst customer service of any Australian company ever. Have owed me north of 2K for over a year now and you reckon I can get it? Nope. Time to refer to the ombudsman.

@Telstra it is 8pm on a Wednesday and I cannot load my bank's login page, can't get into a database site for work, can barely load Twitter - off either wifi or mobile data. WHAT is the problem?? The speed never used to be THIS bad, even at peak hour