Telstra

Telstra Outage Report in Lowood, Somerset, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lowood, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lowood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lowood, Somerset, State of Queensland 05/13/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lowood, Somerset, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane TV
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Lowood, State of Queensland

Latest outage, problems and issue reports in Lowood and nearby locations:

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • janellehmiles Janelle Miles (@janellehmiles) reported from Brisbane, State of Queensland

    @Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!

  • twothumbswriter Angela Bensted (@twothumbswriter) reported from Brisbane, State of Queensland

    When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.

  • badtastefatboy Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland

    @Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland

    @SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues

  • glenn_rowe Glenn Rowe (@glenn_rowe) reported from Brisbane, State of Queensland

    @Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland

    @SteveMolk @Zesder15 @chooks666 @disneyplus Still pretty crap of @Telstra not to have support ready for @disneyplus . Unless there is commercial reasons Telstra don't want it available.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @factordex @Telstra @NBN_Australia Holy shit

  • jchimselfbigpo2 💧jchimself (@jchimselfbigpo2) reported from Brisbane, State of Queensland

    Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

  • terrysweeneyAU Dr Terry Sweeney CMG (@terrysweeneyAU) reported from Brisbane, State of Queensland

    @Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.

  • EsmaVersace Esma Versace (@EsmaVersace) reported from Brisbane, State of Queensland

    @Telstra ADSL. Internet connection has been slow and dropping out for weeks

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Had no issues with Telstra cable pre-NBN

  • joshjokic Joshua Jokic (@joshjokic) reported from Brisbane, State of Queensland

    @Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonHolman Simon Holman (@SimonHolman) reported

    @Telstra This has been an ongoing issue with your servers for MANY MANY years. We see a 99% deliverability to all other services and perhaps 80% or less to you.

  • misssayris MissSal (@misssayris) reported

    @Telstra @ToryShepherd You could just type her name into the system and read all the case notes/orders yourself and then fix it or direct someone to fix it

  • Carcharos Bern (@Carcharos) reported

    Hey @Telstra so nice to be battling connection issues all day while WFH, only to find out there's a planned NBN outage in my area...

  • earthperson Heather (@earthperson) reported

    @twistieman @Telstra Telstra's customer support is near on non existant. I found most of their employees were not interested in trying to help when there is a problem and as you mentioned they ghost you or hide in the back office and say there's no one available. 🤔

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @chdyctt It's been months. Telstra has refused to upgrade the tower in an 'area with known issues' - something they didn't tell me when I signed up, of course. And they have refused to remove the false advertising of unattainable speeds. Fines at now over $1m. I hope they get one.

  • SeshankaS Seshanka Samarajiwa (@SeshankaS) reported

    So... the solution. Call the Telecommunication Industry Ombudsman. You can cut to rhe chase, don't even worry about telling them your sobstory because - apparently - this issue with @Telstra is happening ALOT! They will escalate and get you your money in 10 biz days.

  • Tony12256 Tony M (@Tony12256) reported

    @Telstra I am a shareholder and a customer for over 30 years and I can’t get the same deal as a new customer,

  • numloxx Carsten Bauer (@numloxx) reported

    @Telstra Still having issues in Paraburdoo, some residents reporting issues with texting and phone calls. 4g is completely unusable so have to switch to 3g for basic web and emails. Not happy Jan!

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @Telstra @theroadknight Thanks, but Telstra has refused to upgrade to provide the 2.0 to 20mbps it advertises as download speeds in this area. The matter is with the TIO and a false advertising complaint has been made with the ACCC.

  • SaltwaterFix Andrew Close (@SaltwaterFix) reported

    @Telstra Countless, all telling me they can resolve my issue. None did. Abysmal.