Telstra

Telstra Outage Report in Noosa Heads, Sunshine Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Noosa Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Noosa Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Noosa Heads, Sunshine Coast, State of Queensland 12/09/2025 17:40

December 09: Problems at Telstra

Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Noosa Heads, State of Queensland

Latest outage, problems and issue reports in Noosa Heads and nearby locations:

  • LionsTalk LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland

    @Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱

  • LionsTalk LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland

    On the @Telstra Chat line. 30 minutes, 1 Bot and 5 people I am no closer to a solution 😱

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Siuling888 Siu Ling Hui (@Siuling888) reported

    @Telstra @Sensis Why are you sending me bill re: a phone number that does not exist and has not existed for over 7 years? Your support people tell me the issue been fixed. It has NOT. This is the 3rd month in a row that I am getting this nonsense bill.

  • Ickon Ickon (@Ickon) reported

    @Telstra Is your company for real, now your system is sending BS texts saying somone tried to call me, please call our office. **** you all over again. I sat on the chat over the weekend for about 5hrs to get no where. Now I'm sitting on hold waiting.

  • LusciousLani Ms Banani (@LusciousLani) reported

    @andrewwhiteau @Telstra Give up, relying on Telstra customer service or tech support is like using sambal sauce as lube. If they didn’t have a monopoly on the infrastructure they’d be out of business long ago.

  • andrewwhiteau A n d r e w (@andrewwhiteau) reported

    @Telstra They keep troubleshooting the app when the issue is both the Telstra website and app. I can login. I can see my account. I cannot access any options on my account without an error message.

  • Seanjconaghan Sean Conaghan (@Seanjconaghan) reported

    @Telstra Yes - service ticket and complaint raised

  • BecCarey76 Rebecca Carey (@BecCarey76) reported

    @Telstra Yes. It took two consultants and 40 minutes. It would’ve been much easier if there was a ‘cancel this service’ tick box when I logged into mytelstra.

  • Strasser0088 Strasser 🇦🇺🇦🇺 (@Strasser0088) reported

    @Telstra Can you have someone call me asap as I want to setup a new NBN service. I have called 3 times and the sales nbn line keeps hanging up on me.. I'm trying to give you over $100 a month it shouldn't be this hard.

  • adrianjackson Adrian stay-at-home (@adrianjackson) reported

    @andrewwhiteau @Telstra I had a similar problem a few years back. My dad and I shared an account and I moved to a different provider but they kept sending me the bills. Even after I escalated to the TIO they couldn’t resolve it.

  • StreetRuffian75 Will (@StreetRuffian75) reported

    @red_eyed_goat @Telstra Thats great mate. If you are happy with it then thats enough for me. Telstra needs a strong competitor with their own network - otherwise they just use their backbone and still wholesale anyway. Love for people to leave in droves.

  • Candace90150889 Candace (@Candace90150889) reported

    @Telstra it is impossible to get through to a customer service rep on the phone. Pathetic! Your app also never works and setting up a direct debit continued to error. Worst company to have to deal with..