Telstra Outage Report in Parslows, Yarra Ranges, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Parslows, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Parslows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Parslows, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Parslows, State of Victoria
Latest outage, problems and issue reports in Parslows and nearby locations:
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Gabriel Rafael
(@itsgabraf) reported
from
Melbourne, State of Victoria
@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Byron Shaw 🇦🇺🌏🇵🇬
(@Byron_Shaw) reported
And, seriously… because depts don’t talk we end up here, where @Telstra makes a half hearted effort to “defend” themselves … unfortunately @andy_penn , you’ve lost touch of a customer first approach.
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Phil
(@Phil98529731) reported
@consettfarming @Oscarthefarmer @gabriellechan Other “than” the ones Telstra sell you. The are simply an antenna that claim to amplify the signal from outside a building to inside the building. If the signal outside the building is poor, then Telstra’s Mobile Smart Antenna 4G will not improve your service.
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Dale Reardon
(@DaleReardon) reported
@duellsy @Telstra Telstra - surely the protections of SPF DKIM & DMARC from email verifications could fairly easily be modified for phone numbers & block any sender telco who doesn't require ownership proof when sending texts from your network
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Chris Jordan-Clark
(@c_jordanclark) reported
@dorkymum We have been with them for years and its been fine. You can choose to use Optus or Telstra network. telstra is more expensive but Optus is excellent in Tassie now.
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Steve Lewis (SA)
(@naomhkilda) reported
@gabriellechan Telstra 4G has dropped out to 3G at home on a seemingly random basis for months now despite being within 5km of a tower...very sparsely populated hilly terrain 20km direct north east of Clare SA. Could hardly be a high demand problem....
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Byron Shaw 🇦🇺🌏🇵🇬
(@Byron_Shaw) reported
@Telstra Don’t know who “Lisa” is, I had a commitment and a case … resolution by Wednesday, it’s Friday and ….. nothing but excuses etc etc … it’s simple, honour your customer commitment 👌
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Matt
(@MattCrawford77) reported
@dorkymum Woolworths have a 10$ plan - unlimited call. 2gb data I think. Telstra network
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JS
(@everyday_vet) reported
@_Willo_ lodge online. It costs Telstra to deal with the complaint, so they’ll try to resolve it early. I think it’s $500 straight up for them to liaise with the ombudsman’s office. It goes up dramatically if they are found at fault. Telstra have their internal team that will contact you
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Ramana Panda
(@ramanapanda) reported
@Telstra How do you expect customers pay the bill without sending proper bill? One staff member says it is $11000 and when questioned I get email to pay $5400. How does the customer know what is billed? #nototelstra #poorcustomerservice #NBN