Telstra Outage Report in Parslows, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Parslows, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Parslows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Telstra
Telstra is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Parslows, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Parslows, State of Victoria
Latest outage, problems and issue reports in Parslows and nearby locations:
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Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
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Alex Makin
(@alexmakin) reported
from
Melbourne, State of Victoria
@DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau Having been dicked around for hours on Friday, I now know that #Telstra is impervious to its customers' pain. Its services to small business customers are THE WORST. Never again. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra
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Jane Faulkner
(@winematters) reported
What's the point of calling a @Telstra shop, automatically going onto hold, then after several minutes it reverts and automatically have to leave a message or hang-up. This is a rhetorical question.
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Dr Kathryn Heyman
(@KathrynHeyman) reported
I've accidentally told random Telstra workers several times that I love them but this time a customer service phone chica signed off a call to me with 'okay, great, love you!' Naturally I replied 'Love you too'
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PrintDiva
(@PrintDiva2) reported
@Telstra Why so late, business hours for Telstra tech support finish at 5pm. Why not assist with getting tech support? My last 3 outages were caused by programming faults which is probably why only a few in the area have a problem
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Briley Myerscough
(@BrileyM) reported
@Telstra No. Clearly poor service
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Maxine Cox
(@MaxineCox11) reported
@kochie_online in regard to Cashcow as from the 15/12 Telstra and some others are not supporting this phone number anymore so if you wish to get people in please address this issue I have been a sunrise family member since it started and now they are cutting Cashcow?
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau Having been dicked around on Friday, why must I still wait for over 15 minutes just to talk to someone? #Telstra's services to small business customers are simply THE WORST. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra
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RunningDMC
(@d_mckelvey) reported
@Telstra No not working, network outage in area. Won’t be resolved until wed 17th
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georgeriad
(@georgeriad12) reported
@Telstra is there a internet outage? My home wifi keeps dropping out and fails to reconnect.
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小C
(@Cynn_CHEN) reported
@Telstra As a customer of being with you for almost 10 years, I would never expect Telstra to handle a customer's compliant like what I've just experienced for the past month. I was disrespectfully treated by one of your complaint officer. The worst customer experience ever!!!