Telstra Outage Report in Penna, Sorell, State of Tasmania

@Telstra I'll be in the South Hobart area most of the day but hopefully not in the area that's not working - there are others on the community Facebook saying their mobile reception is also out. Probably is an ongoing issue that needs checking.

@roberthartleyf1 @LesStonehouse @Narjen53 never happen the recession is coming @abcnews wake up abc sad you soon loose the abc and may be lots of jobs like telstra

@D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.

Wow an NBN outage down till Sunday 6th October!!! It's school holidays and teenagers are struggling. Oh books and outside look good @Telstra

Somehow @Telstra event messes things up when I’m no longer a customer.

@Telstra Having now left home to get to work, I seem to have data again - either it's been sorted in the last 15 mins or I'm on a different tower now. The boost outage link leads to the telstra outage page...

@Telstra why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why doe

@Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

FMD @Telstra decades of sticking with you. Internet down since Sunday. Your messenging assist is hopeless. 7+ users.on my account and I get cut off waiting for assistance.

@up_banking trying to get a refund out of Telstra into my Up account via BSB/account number, but they claim the BSB is incorrect (even if they look under Bendigo etc.) Not explicitly your problem, but any ideas?

@Telstra Only number I have. Have been talking to someone, putting through to someone else who can possibly help, now on hold.

@will8585 @Telstra @chunkybr0ther +1 terrible today

@digitaltasmania @Telstra Allens Rivulet. Has been down since yesterday and patchy for several days before. We rely on it heavily as we get our phone, internet and Wi-Fi calling on our mobiles through it. We live in a black spot so can not be contacted at home till it is restored.

Starting to get pissed off with Telstra. Why do we pay for a service that very rarely reaches the down load speed you pay for. Is it a con. Is it a CRIME, is it false ADVERTISING.

Right, cancelling my @Telstra account (which Telstra linked to a TIO complaint about an entirely unrelated prepaid SIM) has allowed them to refund me without validating my identity against the unrelated account. Great success!

@jriewolod @helenshield @Telstra Wow. Still, this is the same company that got done for shamelessly ripping off vulnerable first nations people with terrible mobile plans.

**** Telstra I just wanna watch Racer’s tage already

Hey @Telstra. My account restrictions were supposed to be fixed within two hrs. Three hours later and 30 f'n years of poor service don't hold well for me. If I did this to my clients they would go elsewhere. As will I. Finally.

@JeanLeggett I don’t know of any that “just work” in both countries but I know both Vodafone AU and Telstra (Australia telecoms) have roaming support for NZ but that is like an addition $5-10 per day.

Honestly @NBN_Australia Since moving from telstra cable (100 Mbps) to Telstra NBN (30 Mbps) and paying the SAME costs, we have had nothing but issues. No explanation. No solution. Please don't patronise me with your 'sorry to hear that' bullshit. Just fix it.

@MichaelWestBiz Tip avoid Telstra, aussiebroadband or superloop are good alternatives that give amazing support

@Telstra No they were not able to sort it, last incident report i was given was INC12818925 at 22:58 last night, got another message this morning 5mins ago telling me id been escalated again.

@iborgward @Telstra Good service, but you should probably thank NBN rather than Telstra, all they have done is raise a fault with NBN.

Alright @Telstra good bye, your support sucks and your selfishness hasn’t gone unnoticed, let’s go @Optus

@whatsler @PerrettReport Not a Telstra customer, eh. Telstra admin is so stuffed that you can't call them, phone rings out; ironic eh? 2 hour wait at my local Telsra store and they can't fix anything. Make an online written complaint, wait a week - they can't reply - go to the TIO.

@ThisisAlexei Ha! Yeah they seem to get flustered very easily. At one point I said ‘I’m not with Telstra’ and she snapped with ‘I know that’. The hang up today was hilarious but the most mysterious part was me calling the number back and getting Hunter Nursing.

I’m literally sick to death with the my telstra app and their stupid chat system?? I’m sick of going around in circles explaining the same problem with a new person every 4 hours which is generally the response time between messages lmaooo **** @Telstra

@MichaelWestBiz You don't have to use Telstra there are better deals around. And get the fastest service possible with local national and Aust mobile calls included on the VOIP phone.

@WendySiryj @Telstra @TurnbullMalcolm And Telstra’s just not going to help - until you threaten them, in a complaint, with the Telecommunications Ombudsman.