Telstra

Telstra Outage Report in Picton, Wollondilly, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Picton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Picton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Picton, Wollondilly, State of New South Wales 10/16/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Picton, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Picton, State of New South Wales

Latest outage, problems and issue reports in Picton and nearby locations:

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.

  • Themaninasuit Andrew Wilkins (@Themaninasuit) reported from Sydney, State of New South Wales

    @Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.

  • BrettHolliday83 Brett Holliday (@BrettHolliday83) reported from Sydney, State of New South Wales

    Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?

  • boypage 𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$ (@boypage) reported from Sydney, State of New South Wales

    @VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.

  • Shivanigo Shivani Gosain (@Shivanigo) reported from Sydney, State of New South Wales

    Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Customer service LAZY at @Telstra

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • yohornsby Julie Vaux (@yohornsby) reported

    @Telstra They are now saying there was a network misalignment and that nbn is doing remore testing and if that doesnt work a technician is coming tomorrow

  • Australian_Adam Adam (@Australian_Adam) reported

    @Telstra @TelstraEnt Had THREE solid weeks of outages in the NSW Southern Highlands. Best network in Australia? NO WAY #unsatisfied

  • ITrustLabor 1800 876 5353 (@ITrustLabor) reported

    @QldFES My Wife Lori says she worked a 48 hour shift at Telstra in Melbourne over Ash Wednesday. She worked in Telex and apparently the emergency services communiques were ‘non stop’.

  • authenticbock Bock🌸 (@authenticbock) reported

    @Telstra OMG have been trying to move my home internet service for the last 24 hours with Telstra, what used to be an easy process via a web form is now done via a chat service. Constant drop off, no answers, chats telling me they having IT issues. It is an absolute socking Exp.

  • yohornsby Julie Vaux (@yohornsby) reported

    @Telstra They fixed it remotely this morning I did nnt tell you earlier cod I wanted to see if it stayed fixed They said it was a network misalignment

  • farthing3 Escaped (@farthing3) reported

    @Telstra What about your residential customers? You close cases without resolving them!! @Michael13584052 You have had me for hours on phone, with chat support on your website for 1.5 to 3 hours daily now for weeks, with no resolution!!

  • zerogeewhiz Peter Anderson (@zerogeewhiz) reported

    @WarWraith @Telstra Related: why do they expire if you’re an ongoing customer? Qantas etc. don’t expire points if you keep handing over your hard-earned.

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra based on the last 14 years that I'm aware of, you have done absolutely squat in the areas I've mentioned given their piss poor reception. if working with govt is a necessity then we are screwed. they are more useless than telstra. I'm also aware that's a big call.

  • Alart99 Alli Bateson (@Alart99) reported

    @Telstra Hi Telstra In 2022 can I ask how there can be no phone signal at my home in a busy tourist town? You took away my landline with nbn so without power I am cut off! Highlighted by recent fires A Safety issue here!!

  • innocent_abroad Andy Wright-Vote ALP for Change (@innocent_abroad) reported

    @miriamcosic I changed to Optus from Telstra but my choice was between those two because of my cable connection, so I didn't have your problem. As you know, some connection issues are actually caused by the crap NBN so changing ISP doesn't help. For what it's worth Optus has been trouble free