Telstra Outage Report in Pinnacle, Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Pinnacle, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pinnacle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Spencer
(@seizetheday2012) reported
@Telstra Thanks, I have an email contact in there already, other agents were able to send the code to the email. This one agent insisted he could only text me the code.... I have spent from 11:20AM today until 14:30PM trying to resolve the issues..
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Vicky Spencer
(@seizetheday2012) reported
@Telstra and that was just today, added on to the hours I spent the other night also trying to resolve the same issue. The message on My Telstra app which you are always directed to, starts with a bot, finally get an agent, finally get to resolving things then get cut off.. AGAIN
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Jester
(@Cahoticc) reported
Be me, in the bathroom at a telstra call center having a break down. My sobs harmonised with the person in the store next to me. What a wonderful place to work
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Zoe Kean
(@zoe_kean) reported
Have other people had weird problems with Telstra today?
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Scott
(@scott_thewspot) reported
@Taco_Lad The spam block on my phone is currently 100% effective at filtering these, so I only see them when I get bored and go to have a look at what has come in. I don't think Optus has a filtering thing like Telstra, but it hasn't been an issue, and such obvious spam is easy to ignore
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GPMooreEsq
(@GPMooreEsq) reported
So @Telstra 10 calls, 12 hours, & 9 unfulfilled promises I am told by the last operator the complaint procedure cannot be accessed. Unbelievable! This for an issue you have caused & we were also unnecessarily forced onto a more expensive plan. Go you!
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Christopher Elves
(@ElvesCelves) reported
@Telstra I wish I could go back to the previous service. It was just as fast on download as NBN and, though still pretty awful reliability-wise, it was much more robust than NBN.
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TheRoadknight
(@RoadknightThe) reported
@Telstra I was not given a ;ticket number'. Spent an hour in chat yesterday with a promise that the isssssue would be escalated. Received a call at 5pm. I couldn't speak then and asked they call back between 11am and 4pm. They agreed. No call. But I can tell you what the problem is. /2
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Taziplier
(@taziplier) reported
@Telstra can you please fix the signal in Forbes NSW because our tower keeps cutting in and out
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Farhan
(@sfrb12) reported
@Telstra Well it will be stupidity to stuck with Telstra and do 4 DD for 4 service under one person. Wake up before you loose all