Telstra

Telstra Outage Report in Pinnacle, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pinnacle, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pinnacle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pinnacle, Mackay, State of Queensland 03/14/2025 01:15

March 14: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ZamArtist Mr. ⓏⒶⓂ Duke of Trash/Creator of ToterTots (@ZamArtist) reported

    Network-wide outage including Vodaphone, Optus AND Telstra and yet I can still Tweet so the world is safe...for now.

  • Fido_Gaming_ Fido 🤔💜 (@Fido_Gaming_) reported

    @Telstra is ripping me off so good. Got my plan down to 40gb/58$. Then it offered to rip me off for 180gb/68$ after already trying to downgrade my current plan… So good! x4.5 value

  • richardmdougla1 richardmdouglas (@richardmdougla1) reported

    @DrVicFielding Getting a lot as well...I have been thanking them for calling back, ask how their day is.. and that they are behind on their Telstra bill & are not entitled to more extensions. They hang up before I can finish my spiel tho.

  • pgoulding29 priscilla goulding (@pgoulding29) reported

    @Telstra Hello luci at Telstra. If you look up my customer record you will see that Telstra gave me the runaround with a modem that didn’t work for 7 months said they would refund me for the internet that never was but instead extended their crappy contract. Sorry. Never again. Ever.

  • stidforero Stid Forero Rojas (@stidforero) reported

    @Telstra Help!!! I need my order

  • mmontyj3 Monique 🌸🌸 (@mmontyj3) reported

    So @Optus has been doing upgrades i our area for three weeks meaning we have no service. Still expected to pay full bill, what a total crap company should have stayed with @Telstra #poordecisions

  • aus_ameriscott Scott Borrell (@aus_ameriscott) reported

    @Telstra Dm? how about you send someone over to fix this mess...Is that direct enough?

  • Jordan_2k1 Jordan (@Jordan_2k1) reported

    @Telstra hey, is there any issues going on with the network or in my area? Cloverdale, 6105. Online checker says no issues but I can’t load anything. Having to hotspot a Vodafone user for a data connection. Embarrassing!

  • ZM51514869 ZM (@ZM51514869) reported

    @Telstra Ask you complaints manager that was looking after my case or refer to the TIO complaint I’ve lodged already. Your internal complaints managers need to be trained in how to be empathetic. I’m sure it was an offshore team that handled it. Poor experience

  • pgoulding29 priscilla goulding (@pgoulding29) reported

    @Telstra Train your staff better. Some of them are quite rude and disrespectful. One of them said I was silly to be upset about having no internet for 7 months even though I had been paying for it. Pretty crappy really.