Telstra Outage Report in Porepunkah, Alpine, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Porepunkah, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Porepunkah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Telstra
Telstra is having issues since 10:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Porepunkah, State of Victoria
Latest outage, problems and issue reports in Porepunkah and nearby locations:
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Hand Sanitising the Antifa Valley
(@BruceHore) reported
from
Porepunkah, State of Victoria
@KathSwinbourne @deniseshrivell Telstra teach consumer types, income demographics, segments and opportunity to upsell. Where I work now ask us to greet the customer, help them find what they need and make sure they leave with their issue sorted, either by us or another business in town. Quite different.
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💧How Good is the Alpine Valley
(@BruceHore) reported
from
Porepunkah, State of Victoria
@abcnews and other media outlets discovering just how totally shit @Telstra's mobile data network is in North East Victoria. Designed for 2,300 but with 20,000 regularly trying to use it. Won't improve it without govt handout.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine
(@cathbalmain) reported
@RonniSalt @Telstra Feel your pain as an ex Telstra customer. Try Telecommunications Industry Ombudsman. No real powers but sometimes the wet lettuce smack makes Telstra act.
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💧Sam T
(@SamT57498755) reported
@SpotlightForYou @Telstra These companies don’t realise that $5 extra a month is too much for a lot of people. So rude
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charels edwards
(@constantchange1) reported
@MeredithGow1 @RonniSalt @Telstra Whenever I strike problems with a telco's customer service I immediately insist on email comms only and cc the Ombudsman whenever there's a new roadblock. They soon get the hint.
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Jayne Power 💧
(@richard_jayne) reported
@RonniSalt @WindsorBeaver @Telstra With you on this. My Telstra *support chat a nightmare, they don’t answer Survived weeks of hell over new mobile order. Yesterday, ALMOST there but SIM wouldn’t activate online. Another hour of my life wasted calling, only to be left on hold while I tested/fixed it myself. 🤬
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NormaThunder2020
(@KarenJo94869647) reported
@SpotlightForYou @Telstra Hi Emma, hope I can help - what does contract say? I missed a due date 12 years ago on a bill and they tried to chg me $850 exit fee and I screamed and shouted until they waived it. I worry about folks who can't stand up to them. Good Luck !
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miglir
(@miglir333) reported
@RonniSalt @Telstra I was on “hold” via their app for 7 hours - to arrange a technician to fix my parents internet issue , one parent is severely deaf and has special equipment- but this is not in anyway priority. Appalling.
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sunshinejess
(@sunshinejess091) reported
@Telstra @RonniSalt Still waiting on my replay @Telstra Offering discounts and not applying it to new contracts. You dont deliver service. Too big to help anyone anymore.
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𝓜sAu
(@x_MsAu) reported
@TeeQiw___ I second this, Telstra can be ****
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LisaEm
(@OK2crankynow) reported
@RonniSalt @Telstra It took us 6 weeks to move my Mum away from Telstra; they immediately cut off her landline (which all her friends use) & it took hours & hours of being on hold & passed from pillar to post. Finally resolved & on last call was asked “is there anything else we can help you with?”
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News & Views
(@Nicklorentzen) reported
@RonniSalt @Telstra Had a similar experience last week trying to connect a new service to an existing business account. Over a week - via Telstra messenger & phone - to get absolutely nowhere. Infuriating 🤯 Tried the local Telstra Business Centre & they sorted it immediately. They were excellent.