Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/17/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 432wheels Greg Lamb (@432wheels) reported

    @Telstra They haven’t been too good with technical problems lately 🥲

  • ralphgr51834577 ralph gray (@ralphgr51834577) reported

    @Telstra 2/ What you don't tell the customers is: That each text can take up to more than 1 hour sometimes to get a reply. That customer will need to have the time to sit responding to texts for extended hours/ whole day instead of a short phone call with live customer service agent

  • JolimontOtter The bayside otter (@JolimontOtter) reported

    @Telstra Fun fact - your app doesn’t work properly when you can’t get a decent mobile signal.

  • numloxx Carsten Bauer (@numloxx) reported

    Slow 4g mobile internet again @Telstra Paraburdoo airport.

  • goesbyskip Tom Inglis (@goesbyskip) reported

    @grow_dem_melons @RayMondeDeux @Telstra I really think it will go towards that. A little dish in your vehicle & a few scattered around your farm. Coverage is getting worse at the mo. You can see the tower & get nothing. All the way up and down the Pac, NE and Newell HWY this happens. They just duck and weave questions.

  • VivieMT Bibie ****** (@VivieMT) reported

    @Telstra @cosmicpinot We are in the same area ... same problem. Driving to my brother's house was a quicker solution, but we are then still paying for a service we can't use. The more services are forced onto the internet for use, the more reliable and better the service that should be provided.

  • gdwilk The Potts (@gdwilk) reported

    hey @Telstra super excited to be messaged this morning informing me of a change to my phone plan. even more excited to find out i get to pay an extra $6 a month for service that’s as unreliable as the essendon football club. THE BEST!!!

  • Sardonik_ Nik (@Sardonik_) reported

    @Telstra So I'd have to pay $1000+ to pay out my contract to move to prepaid just to get on a postpaid contract again on my preferred date? What a ridiculous solution when I can log into most of my other direct debited services right now and nominate the day it draws from my account.

  • CalebMcLean05 Caleb McLean (@CalebMcLean05) reported

    @Telstra Is there any information as to what may have caused this outage?

  • MacrossFiru MacrossFiru (@MacrossFiru) reported

    You know you're on Telstra mobile in the highlands when you have full bars but no data cause fixed line NBN in the area is **** and everyone is in the towers