Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Telstra
Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Young
(@vanessa_young56) reported
@RonniSalt @MeredithGow1 @Telstra In the end we got an aerial, on the advice of our son in law. Optus wavered between; Not calling back Lying Apologising & my favourite; saying we should never have had the service in the first place. I wish I was kidding about the antidepressant, but no 😡🤬
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Peter 🔴⚪️⚫️Boycott Murdoch 😷🇦🇺
(@bagga2007) reported
@SpotlightForYou @008moonside @Telstra I suggest TPG instead . I’ve been with them since the days of dial up Internet. Switched my mobile over a few years back and so far they have never raised their prices for me , knock on wood of course .
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Daniel Hill
(@DanielAtTFE) reported
@Telstra I've been a customer for 4 years and am trying to give you money to switch my cable service to NBN...how do you reward me? You keep on sending me to an inactive text service that doesn't respond to my questions. Why cant I speak to a real human?!
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ozicrypto
(@OzicryptoMoon) reported
@Telstra I ******* hate Telstra. Im leaving. Terrible service. Shove your mobile app up your stinking ***. And your 5G IS **** and I live Metro Sydney. WORST PROVIDER EVER .. get ******
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Terrence Chester back in #WesTralia
(@udderrunner) reported
@Telstra @SpotlightForYou there is no competition...all Telco's are the same...Sycophant War Criminal should never have privatized public asset Telecom or Deregulated communications...Australians have been gauged & received pisspoor coverage from day one
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Zed Matthews
(@zedmatthews) reported
@RonniSalt @Telstra Can feel your pain. Signed for a mobile contract a few years ago and they set me up two accounts, each with their own bill!Had to get the odbusman involved to sort it as was fed up being told the issue was resolved only for two bills to arrive the next month
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💧 🎀 Chrys Stevenson
(@Chrys_Stevenson) reported
@RonniSalt @Telstra In my experience, dealing with Telstra customer service means 3-4 hours (or days) on the phone with someone with a foreign accent repeating “I’m sorry, ma’am but we can’t do that.” Until finally you get patched back to Australia and they say, “Oh yes! We can do that. No problem.”
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Caz
(@AltoCarol) reported
@RonniSalt @Telstra It took me 3 weeks of trying to make an appointment. Not waiting for appointment, trying to make one! Utter idiots in their "service" section, I'm surprised some even know what day it is!
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Ronan Laverty
(@rjlavo22) reported
@RonniSalt @Telstra Sounds like the LNP/IPA are running their customer service
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mvyrmnd
(@mvyrmnd) reported
@SpotlightForYou @Telstra Aldi Mobile if you need Telstra Network for Coverage or Amaysim if you don't. Walk away, Telstra will never do you any favours.