Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bewildered
(@AntiChrist66666) reported
@WittaTwitta @rubin_angela I am sorry for the frustration many of you are experiencing, I have never had anything to do with Telstra since the 90s, best decision ever, and it sounds like the culture of incompetence & bureaucracy has not changed whatsoever.
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A L Y
(@AlyBewick) reported
To literally everyone who complains about Telstra: You know you don’t pay enough, right? Like you pay too much I get that, but the whole problem is that you’re at the bottom of Telstra’s feudal system and you’re basically a serf who reckons they got the best deal that time.
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peejosity
(@peejosity) reported
@Telstra There was no reference numbers, but I’m happy to share the screen shots I took of the chat and the call that was never answered.
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Angela. Rubin
(@rubin_angela) reported
@David52578899 @BeattieNgiare David I’ve reasoned some organisations don’t encourage people to query their systems or motifs. But when tree came down on side of my house whilst hanging on to Telstra I gave up..Good luck
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Matty Courtney
(@matty_courtney) reported
Fact: There is an inverse relationship between the size and age of a telco, and the level of customer service they provide. Cases in point: @Singtel and @Telstra
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Carolyn Wright
(@Cazoperadag) reported
@Telstra I’ve done all the turn off, take out plug, re- plug stuff. No lights. There aren’t more suggestions on your link. I raised a fault case at 10.04 this morning. I keep getting put back to the ‘we’re very busy’ message and can’t get a resolution. I think I need a new NBN box.
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thematchless
(@thematchless2) reported
@Telstra @jaiallison Hi Amber, what about my service?
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Lynda
(@lgg1966) reported
@Telstra internet has been down since yesterday afternoon, estimated reconnection 3am 16th??? What is going on - ?? No communication since initial txt.
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DJG
(@djg1357) reported
@Telstra Hi Dave - no I wasn’t and DMs yesterday didn’t help - was told to await contact re fault cases raised 7 &8 Dec that I didn’t even know about. Have been contacting Telstra since 3 Dec trying to get this 2nd booster organised and still waiting for someone from Telstra to contact me
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thematchless
(@thematchless2) reported
@Telstra Instead of stealing tweets, perhaps you could help with my NBN?