Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 01/27/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jacquidark Jacqui Dark (@jacquidark) reported

    When I mentioned to @Telstra that $350/year was a tad too much to pay to keep my nine year old’s phone watch (which has three emergency numbers, GPS and step count, so doesn’t need much) ticking ... they suggested a ‘cheaper’ $10/week plan. #basicmaths #goodtry #ornot

  • colintucker Colin Tucker (@colintucker) reported

    @Telstra currently without business NBN access in Deakin. Tried for one hour on the phone to ask for assistance but didn't get any further than giving account numbers, being transferred and being placed on hold multiple times. Terrible service.

  • GillSarjeet Sarjeet Gill #M4A #BLM #Resistor #LGBQTI #SJustice (@GillSarjeet) reported

    @Telstra No Laura - I have made it my mission to run down Telstra for how I was treated. It is payback time.

  • LifesGood0067 Laura G (@LifesGood0067) reported

    @leestrato @Telstra Well said Lee. @Telstra your are a fail so improve or collapse.

  • RV_27 Robyn Vaux (@RV_27) reported

    @Telstra I've done all that, but I can't authenticate my mobile number because I need a verification code, do you see my problem, I have authenticated my address & email, but I can't do it for my mobile! 🤦🤷

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    @Telstra No. They haven't been of much help. Certainly haven't told me anything about what's wrong with the connect tion

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    Ten days passed. The issue is still unresolved. Spent countless hours on that useless @Telstra messaging app. Meanwhile, #VicLockdown happened. Now three people in the household (including a kid trying to attend classes on Zoom) sharing 4G backup connection.

  • perceptivelight Perceptivelight (@perceptivelight) reported

    Who stops Twitterers images from down loading? I have bandwidth but ABC Twitter and a few sites just don’t download, Telstra. The ISP, Who, it’s becoming a real nuisance!

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    @Telstra people try to troubleshoot it using the slow inefficient messaging application. Make me restart the modem, reset the modem, restart the NBN box, reset the NBN box etc. with no help.

  • ELTea__ ELTea (@ELTea__) reported

    Hey @Telstra, my internet is running very very slow ( about 0.03 mb slow) and I was wonder why or what I could do to get This fixed?