Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/03/2026 17:30

February 03: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • evfanboy1 D (@evfanboy1) reported

    @jenleahhh Telstra had an "outage"

  • 80sbabeeAngel Meg 🕇 (@80sbabeeAngel) reported

    Well I tried to call which is hard since mum & I don't have a mobile plus I'm not up there to help trouble shoot. Well then I asked if they could at least check if her area is down and then he went to, and hung up Oh my Lord. Mum needs to switch over to Telstra Optus sucks

  • CGrandma55 CrankyGrandma55SewerRatAgedWelfareTrotBotCrood (@CGrandma55) reported

    Mobile Phone providers really need to up their game on tower coverage. That includes the big 2 @Optus & @Telstra. Our suburb is a black hole and the Qld Check In QR app is failing to connect to the Internet. even in big shopping centres. This a public health and Safety Issue.

  • DavidSandow1 David Sandow (@DavidSandow1) reported

    @katherinefeeney Like a solid rain forecast from the Bom or Telstra saying they’re upgrading the local phone network.

  • JackScottAU Jack Scott (@JackScottAU) reported

    @parisba Good luck. I'm stuck on the "try and convince Telstra to give me a phone service" stage.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau After 10 years with #Telstra as a business customer, my anger with Telstra must be bad for my health, if not my sanity. Its pathetic service does not deserve your business. AVOID #Telstra, whatever you do.

  • ItsmeKhedi Lokesh (@ItsmeKhedi) reported

    @Telstra what a horrible order experience. Ordered iPhone 13, Telstra ships it to an unknown address, the delivery guy is unable to find the unkown address because it doesn’t exist, cannot cancel the order because it’s not complete. What a mess…

  • IAmRobFoster Rob™ by Rob Foster (@IAmRobFoster) reported

    @Telstra between the website debacle on pre-order night, the lack of information given in regards to deliveries, and the totally lackluster customer support, this whole iPhone situation is probably the worst product launch I've ever seen.

  • ItsmeKhedi Lokesh (@ItsmeKhedi) reported

    I call @Telstra support, the support person is so rude, says that i am lying and how can i have delivery details as they don’t even have delivery details on their system yet

  • Tillytillyo666 Tillytilly (@Tillytillyo666) reported

    @jennywallace52 Is telstra down today ???