Telstra Outage Report in Port Douglas, Cook Shire, Queensland

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

• 
  Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported 57 minutes ago from Port Douglas, Queensland

  @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bone music (@BARGH3ST) reported 5 minutes ago

  one database has now loaded! but only long enough for me to get 3/4 things done. the other one won't even load the login page. meanwhile youtube is struggling to buffer a video at 144p. i am the only user on this wifi connection. explain this somehow, telstra

• 
  Calla (@antcalla76) reported 6 minutes ago

  @Telstra I’d prefer not to DM. Just let me know what department to contact because I have been messed around for months now. If it’s easier I can just cancel all of my Telstra services and move on. Let me know your preference.

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported 7 minutes ago from Sydney, New South Wales

  @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

• 
  paul roodt (@paul_roodt) reported 8 minutes ago

  @Telstra Cant resolve issue ......i keep going around in circles. ive been on the phone for over 2 hours getting told all sorts of different explanations on why they cant help me !!!!!!

• 
  Laura G (@LifesGood0067) reported 8 minutes ago

  @Telstra Yeah we tried getting help for over 1 year but that was all a fail as well. You bet there's something not quite right; that's why TIO is investigating. Just letting the good community know how poor your services can be.

• 
  Brad Wood (@BeauFarm11) reported 9 minutes ago

  @Vaughan13Greg @Telstra Phone drops out can’t be in shed anymore We had good service now it’s very average 🤬

• 
  bone music (@BARGH3ST) reported 9 minutes ago

  badmouthing telstra in the hopes they'll come back and fix their mess, or - failing that - knock a bit off my phone bill. one or the other

• 
  Blake Smith (@Blake_Smith19) reported 10 minutes ago

  @Vaughan13Greg Have found foam cups and string just as good as the Telstra area in a lot of places on the farm. Can’t wait for @elonmusk to invest in our country phone service

• 
  Martin Cuddihy (@MartinCuddihy) reported 15 minutes ago

  So @Telstra continues its fine tradition of woeful customer service. It was meant to call this morning to sort out our landline... we have had no fixed line service for weeks... this is a safety issue as mobile coverage is patchy at best.

• 
  bone music (@BARGH3ST) reported 18 minutes ago

  i would simply switch providers to one that charged me less for better service but alas telstra is the only one that covers the truly rural round here