Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧Shiv 😷
(@BLShiv) reported
@BrowntownBrew @LordSoth123 From people I knew in Telstra, they weren't actively recording individual line conditions proactively. They waited until customers complained their service was shite. This data would have confirmed how poor the copper was and not in LNP interests of course.
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Fiona M Marsden
(@FionaMMarsden) reported
For the third time this week I am on hold with @telstra. On the positive side I am meeting some lovely service representatives. On the negative side, this should have been resolved on Tuesday. Hi Telstra team. You're a great bunch. This is just a record so I can track my calls.
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Tresors Antiques
(@1Tresors) reported
@davidthodey ...CEO David Thodey Manager of Telstra Shop HQ, I dont want my behaviour managed. I want the service I pay for no more no less. Your online reviews say it all ! *
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Dellboy6110
(@DerrickBrunton2) reported
@JacqOrca Have a Telstra phone the reception is crap for everything else.
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Kerrie B
(@wheels002) reported
My Telstra NBN has cut out at least 12 to 15 times in less than 24 hours for anything up to an hour each time. I seem to using my mobile data most of the time (different provider). Thanks for this sh1tty NBN LNP #auspol
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Type217 @vormamim.com
(@Type217) reported
Some “credit” company texts me continually about some 700 bucks worth of traffic tolls they reckon I owe using different robot txt numbers - how ******** is this legal? @Telstra
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Greg Gardner
(@greggardner43) reported
No wonder @Optus had a data breach. Same company cannot supply full strength internet or phone line for over a week. So called help line incompetent. Technician baffled. Blame game has started with @NBN_Australia. @Telstra here I come.
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Glenn
(@brisbanegee) reported
@Telstra I’ve called the Faults Team and they said wait 24 hours. Red/Orange mobile signal light for the mobile network. I can’t believe it cannot be escalated. Everyone else I know is up in 5-15 minutes.
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Zoran Kiternas
(@zmk1962) reported
@Telstra So I just spent 50min with your tech Support team ... who kept sending pro forma cut and paste responses on how to set up MacMail ... with out even reading my problem statement where I provided them with confirmation that my mail client settings were identical with Telstra's recs
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Carlos
(@CarlosaMammal) reported
@CatPurry9 I firstly read that as 'Telstra' locations. I thought, "that's a bit misplaced. Wonder when my phone will go down cos there's plenty of nutters around here" Also a whiff of the " That sounds like fun, I'm doing nowt this weekend" crept in I will admit.