Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/27/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • katrinanicri Carry On Masking... (@katrinanicri) reported

    @Telstra I’m going to kill myself with your voicemail to texts. I’m missing so many urgent work details. Yes I’ve tried everything including talking to a person yet Telstra persist in the worst customer service in the world. Yet csn tweet this sort of stuff. Insane.

  • Lady_Staggers LadyStaggers (@Lady_Staggers) reported

    @Telstra just churned back to you. Have churned many times to different providers. This is by far worst experience I have had. #telstra

  • poppywillowgirl Joanne Willesee (@poppywillowgirl) reported

    @RayBoyd007 @Telstra Ours was down for about 40hours. Only just came back on last night and I’m not in the hills.

  • 2611cap B. (@2611cap) reported

    @troyhunt Telstra was sending me bills for someone in Perth with the exact name as me. This was happening for a few years; even though we have different DOBs and I’ve never lived in WA.

  • elisemargow Elise (@elisemargow) reported

    @Telstra .@andy_penn please read the DM to Ollie which demonstrates the Monty Pythonesque incompetent customer service you have going on at Telstra. Time to stop wasting money on consultants and investing in customer service personnel & systems that work.

  • grumpyeconomist David Briggs (@grumpyeconomist) reported

    @somewherein84 I have a PhD in economics. I usually only use it when I want a service fixed. Eg years ago when I wanted Telstra to connect landline. They thought I was a real Doctor and responded promptly

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported

    Once again @Telstra did not do what they said they would do which means I need to traverse their god awful phone system that already has me angry before someone even picks up. If I could use the messaging app I would however I need to speak to a human. Make it easier Telstra.

  • lindsayjhunter lindsayhunter (@lindsayjhunter) reported

    Received a call from someone claiming to be @NBN_Australia wanting to connect my device to their server to resolve a problem I didn’t know I had. Trying to get through to @Telstra to confirm the call is legitimate but of course there is no human to speak to.

  • mrgnarchrIRL Morgan Archer | IRL (@mrgnarchrIRL) reported

    Telstra has the absolute worst user experience of any business I’ve ever had to deal with and it often feels designed to be the most frustrating experience possible

  • tbn97 tbn97™🏴🏳️‍🌈 (@tbn97) reported

    @hcgray @Optus I was with them for 20 years also. I was once “never Telstra’ after similar experience with them in the 90s. The tides have turned. Good luck!