Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/02/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • colonel_1973 #HaunyforShauny (@colonel_1973) reported

    @bogues2zoners Where we live we had terribly poor mobile phone service with Telstra. Our village all contacted them with the issue - about 30-40 + households/businesses - and were met with same answer “we are aware of the service issues but we have no intention to address them at this stage”

  • EggyBoiyy Eggo (@EggyBoiyy) reported

    @Telstra This was a while ago I've just been living with it at this point for months. saw the telstra ad and was instantly annoyed. Maybe you can check if there are internet problem in Sydenham Victoria

  • benroachie Ben Roachie (@benroachie) reported

    @Telstra I have multiple tabs open because when you call 132000, say complaints and and say to no it being a fault, the IVR hangs up on you, and so to get customer service, you need to have 16 tabs open in hopes someone won’t palm you off (they all do, though).

  • donaldlui Donald (@donaldlui) reported

    I’m quite keen on porting away from Optus due to various reception issues I’ve been having. Was thinking of Telstra but their SIM only plans don’t allow eSIMs. Vodafone is also tempting. Haven’t used them for over a decade, so I wonder if they’ve improved.

  • shanon_p Shan (@shanon_p) reported

    @Josh_B_Rosner @Telstra @Optus Yeah. I was basically told the same thing. Problem is where I am Hellstra give the most reliable service.

  • EggyBoiyy Eggo (@EggyBoiyy) reported

    @Telstra Yep they say nothing Is wrong and deny anything is wrong also. Have always have problems with this internet everyday all day all night.

  • PunterCollector Chris (@PunterCollector) reported

    Hello @Telstra on 16/9/22 I cancelled my home broadband/landline but retained my mobile number with specific instructions NOT to cancel my bigpond email account which @Telstra then deleted within 2 hours of the action. I am still waiting for the email to be re-activated. W H Y?

  • colonel_1973 #HaunyforShauny (@colonel_1973) reported

    @bogues2zoners Similar issue with Hone Internet - upgraded service only available to new customers not exisiting. We, along with a good number of the village, all moved to Optus. We get better service with them off the same tower that is in the village that Telstra won’t address but the funny

  • shanon_p Shan (@shanon_p) reported

    @fictillius The thing you have to get from @Telstra because their new up front plans don’t support eSIM.

  • Bdnzor Brendan (@Bdnzor) reported

    @Telstra And is a cancel possible via twitter (PM)? Unsure I want to try and brave chat again.