Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/11/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rmaka MAKA (@rmaka) reported

    @Telstra It’s everyday plus emails sms messages Telstra this Telstra that I mention Optus and they hang up

  • nickcarlton Nicholas Carlton (@nickcarlton) reported

    @Telstra Customer service tells me Telstra no longer offers eSIMs. Is that right? I really need to go back to an eSIM!

  • crony36 Paul Cronin (@crony36) reported

    @Telstra I tried that and it just ended up taking me back to a message service which I already tried today. If nobody knows what the problem is could a Telstra technician please call me

  • S1_hunter Simon Hunter (@S1_hunter) reported

    Anyone else suffering a mobile network outage - Telstra - Bellarine/Geelong region? Haven't been able to make or receive calls all day #telstra

  • woopdedoo652 I'm a Unicorn (@woopdedoo652) reported

    @WatsonsTroops1 @Telstra They would literally rather I cancel my service and come back as a new customer than just give me that same deal.

  • nickcarlton Nicholas Carlton (@nickcarlton) reported

    @Telstra Ah ok. I think I’m a bit confused because Telstra says they support eSIMs but there’s not actually a plan I can switch to in order to get one… have I got that right?

  • nikkithatmtf Nikkithatmtf (@nikkithatmtf) reported

    @Optus yall needa fix yo **** bc my slow *** ******* wifi is your fault with your cheap ****** ad with that yes bullshit, yes my *** fix it before i move on to @Telstra

  • WatsonsTroops1 WatsonsTroops (@WatsonsTroops1) reported

    @woopdedoo652 @Telstra A trick some seem to use it cancel your plan, you move onto the termination crew who do more to keep you *I've never tried it but seen people report on it working for them when they tried a discount through normal reps.

  • Kanga561 Kanga561 Vaxed to the Max (@Kanga561) reported

    @BrentFord26 Amazon keeps calling that they are going to cancel my account. Haha. Never used Amazon. 14th spam call all from different numbers. Talking to Telstra now. Ridiculous. My number is silent

  • mvyrmnd mvyrmnd (@mvyrmnd) reported

    Telstra: you know that office you have with no NBN coverage and 4G that doesn't work? We're killing your ISDN lines. Your only option is a $12000 fibre install. Have a nice day!