Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/08/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Flashau_ Flash (@Flashau_) reported

    @hardozvfx @Telstra help I need this 20

  • morganhitchcock Morg (@morganhitchcock) reported

    @Telstra the fact you bought such an inflexible billing system shouldn’t be my problem. You can’t sell the inflexibility as a feature. Without autopay I’d upgrade, I’ll just wait instead. Makes me angry that I’ll have to switch phone companies for such a petty reason.

  • voidspacerabbit Sam (@voidspacerabbit) reported

    @Telstra Maybe? I got the request through eventually by chatting with someone. But now the port has failed due to DOB mismatch. Can you help with that?

  • feeding_ear feeding | ear (@feeding_ear) reported

    @NickRossTech @Aussie_BB Telstra care to refund me the 200 bucks in roaming fees while I was in LA and your service simply would not connect, whilst everyone else I was with on Optus could connect without any delay?

  • JTSilius halfclown (@JTSilius) reported

    @koobs @Telstra If you work at a help desk you get to hear all of that, it's expected. I had to hear all of that and people trying to scam free pizzas all night when I managed a papa John's. One woman claimed she had purchased over $10k worth of food over the years and demanded a freebie..no.

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra Ok raise the complaint.

  • SEComForum Simon Johnson (@SEComForum) reported

    @Apple People who are not 💉 can’t stand outside an Apple Store and collect a mobile phone on a @telstra plan. Apparently signing the docs constitutes customer service and it’s illegal in Victoria under Labor.

  • RayOfSpeed1 RayOfSpeed (@RayOfSpeed1) reported

    Another day, another #stream cancelled because our ISP can't get its **** together. Thanks @Telstra And before you say 'why don't you go to another ISP?', where I live, Telstra Velocity is the ONLY service. No other ISP operates here.

  • voidspacerabbit Sam (@voidspacerabbit) reported

    I saw a tweet earlier that was joking about Telstra customers and how they actually go into a Telstra shop for support. I chuckled to myself, hehe "who would?" Trying to use their online activation portal for a new SIM... now I know why people go into the shop...gah!

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra I won’t be sending though my personal details for the 3rd time in 3 days. As I said in DM you clearly know how to contact if you actually were interested in resolution. I’ve told you have already made contact and why it failed and you chose to ignore that