Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 01/01/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JackwoodwardJ jack woodward (@JackwoodwardJ) reported

    @Peter_Fitz re the lines are open, then for me they were closed a parrot line but a tweet [ not ] save us from the jocks, no not Bonds with the easy access but the jocks with no access Telstra who cut my line hang on I`ll ask Gloria

  • Biggestred47 Ben (@Biggestred47) reported

    @Mitzi_Bolton @Telstra Yeah i hate having outright phones incase i, you know, drop it etc New phone last week "oh i have to sign you up to direct debit cos thats what telstra want" "I guess, ill just cancel later" Literally not allowed or theyll cancel my service. Ive never missed a bill. Seething

  • Daniel_J_Kelly Daniel Kelly (@Daniel_J_Kelly) reported

    @Telstra Any tips for turning off the stupid voicemail system that pushes recordings to your phone 6 hours after the message is left and reverting back to the old (and better) system of simply receiving a message to call 101?

  • SGM63 Stephen Moriarty (@SGM63) reported

    @Telstra Why should I pay for a service that is garbage? This week the connection has crashed every day and about every hour or so. Tonight I'm forced to hotspot because your home service is ****. I don't want apologies. I just want a decent service.

  • Daniel_J_Kelly Daniel Kelly (@Daniel_J_Kelly) reported

    @Telstra Yes. I have an iPhone. Thanks for the reply. I have phoned support before and didn’t get a straight answer. It’s not good when I have business messages that I’m receiving a day late!

  • Tamaaya68k Tim Norman XIV Endwalker (@Tamaaya68k) reported

    @SoulMasterKaze Part of my job involves occasionally setting up mobile provider apps for people and the Telstra one is by far the worst.

  • __RCD__ RCD (@__RCD__) reported

    @Telstra Thank you, but that's not needed. What I need is for @NBN_Australia to engage with me rather than using their default response "go back to your service provider" to resolve this.

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    You tell me there is no problem @Telstra so why do I not have internet? ?? 64,0000$ question.

  • Biggestred47 Ben (@Biggestred47) reported

    Direct debit is actual ******* **** and the fact telstra make you do it if you want a post paid phone is a ******* disgrace.

  • Nickando Nick Anderson (@Nickando) reported

    @Telstra hoping this team can please help and explain to me why you cut my business’ internet? And can’t be reconnected until Tuesday. And what guarantees do I have you won’t cut my mobile ? 1.5 hours on the phone to be told you cut my internet. No one knows why or can fix?