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Telstra Outage Report in Port Douglas, Cook Shire, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco
    Bennett Marco (@Bennett_Marco) reported from Port Douglas, Queensland

    @paulshelb @Telstra Damn!

  • benlorduk
    Ben Lord (@benlorduk) reported from Port Douglas, Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • portdouglas
    Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • adambspencer
    Adam Spencer (@adambspencer) reported

    Is anyone else on the Northern Beaches finding it a complete internet ****-hole atm? @optus phone and internet dongle completely busted @telstra dropped to 3G “Mates” internet completely dead

  • fdsfifi
    AuntBee (@fdsfifi) reported

    @adambspencer @Optus @Telstra I'm not in your area but my phone uses optus network & recently the data side of things has been very slow & drops out a few times a day.

  • duncanmcdonnell
    Duncan McDonnell (@duncanmcdonnell) reported

    I don't think I've ever disliked a company as much as @Telstra. Paying for a service that is consistently not provided. Hotspotting most days. Just terrible.

  • AliciaB22
    Alicia Byrne (@AliciaB22) reported

    @Jane_L_Kennedy @Telstra I've had that Iranian one twice in the last four days or so! I see the number and hang up.

  • mymatedes
    Mymatedes ™️ 🇦🇺🤝🇺🇸 (@mymatedes) reported

    @Telstra I don’t have time to wait on line for 30mins plus. Others I have spoken to have. Got to same response “no issues from our end”… can’t work or run a business like this. Calls drop out between 30-90 seconds. My wife can’t even call my number…

  • IngersCrimster
    Foxed (@IngersCrimster) reported

    @Telstra No signal so won't log in. Works perfectly well in other areas. Signal here is now so poor in a bush fire prone area I also worry about being able to follow emergency warnings

  • Jane_L_Kennedy
    Jane Kennedy (@Jane_L_Kennedy) reported

    3/3 I hung up. Calls numerous times using different numbers (one from Iran). Said I was stupid not to trust him and berated me for not opening the Anydesk app. I feel very concerned for vulnerable people. Hoax calls should not be an accepted part of our lives @auspol @telstra

  • DeanLARSSON1
    DEAN LARSSON 🇦🇺 (@DeanLARSSON1) reported

    @tonyvibo @Telstra Im on IINET iv never had a problem in 4years iv had it. Unlimited WiFi $80 a month.

  • Jane_L_Kennedy
    Jane Kennedy (@Jane_L_Kennedy) reported

    3/3 I hung up. Calls numerous times using different numbers (one from Iran). Said I was stupid not to trust him and berated me for not opening the Anydesk app. I feel very concerned for vulnerable people. Hoax calls should not be an accepted part of our lives @telstra #auspol

  • kjsjdewhurst
    Katherine Dewhurst (@kjsjdewhurst) reported

    @adambspencer @Optus @Telstra Having the same issues on the Gold Coast