Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🚂 Jules 🇦🇺 🦁🏈
(@partnerslncrime) reported
@Telstra We can't get a hold of you on the phone. The Chat 247 is nowhere to be found. You should be respecting your paying customers, but NO you don't. I'm trying to find out why my kids prepaids are not on my account. I'm also having issues with the Telstra app not showing me any info
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MrJayTee74 ➡️⬇️↘️+👊
(@mrjaytee74) reported
@Telstra @schlip I presume Telstra just sends MS whatever email address you signed up with to link to Xbox, sonic those emails don't match that could be an issue
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Tatham Oddie
(@TathamOddie) reported
@simonwaight @shanselman You're mapping this to Telstra Air? Or a different service?
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Marcus Fitz-Gerald
(@marcusdsfacts) reported
@Telstra Unhappy about March 2021 change of no Telstra Air via customer routers. That’s the whole idea of the concept, why it is useful. Please reconsider your unnecessary decision that will inconvenience many. #nothappyjan
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Jason de Plater
(@jasondeplater) reported
@Telstra Guys, I'm at my wits end here. All I want to do is upgrade my mobile broadband data plan from small to medium and it seems nobody can help me through the app or in store to upgrade it before my next month bill cycle 4th Dec. This is ridiculous!
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Angus Mackay
(@angushmackay) reported
How do you get help from Telstra these days? You upgrade your product, they cut off your other services and they're not contactable. COVID is not an acceptable excuse anymore for no service. @Telstra
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🚂 Jules 🇦🇺 🦁🏈
(@partnerslncrime) reported
@Telstra How about getting some staff working @ home during Covid. Been disconnected 3x from your 132200 lines without speaking with any1 & Ur chat messager service is useless as the person I'm "chatting" with & I use the term loosely is chatting with 10 others
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Nighthawk
(@M3ladb) reported
@Telstra Your customer service sucks!!!!👎🏼👎🏼👎🏼
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Joshua Skeat
(@courageousj) reported
. @Telstra my wife's mobile has been away for 3 weeks for a repair. We haven't heard anything. Can't get our local Telstra store (which is over 50km away) to answer their phone. Pretty poor customer service all round #wifenothappy #telstra
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MiB Racing
(@MiB_Racing) reported
Being abandoned by @Telstra while in support chat “be back to you in an hour” and that was 6 hours ago.