Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Constanti
(@tezlefty) reported
@RonniSalt @Telstra Same experience many hours over 3 days just to get Telstra to understand a simple question. Moved to Aussie Broadband, small customer oriented company with excellent fast, human service. Brilliant . Sick of all the big inhuman companies.
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Tristan Davey
(@twistieman) reported
@pdeaudney I have FTTP, and my Telstra box is on my neighbours footpath and I trim around it for them because it makes the footpath looks# so damn clean when it’s well trimmed.
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rebecca hinchey
(@bechinchey) reported
@RonniSalt @Telstra Took at least 4 hrs of separate ph calls 2 get them 2 stop charging for a landline we never had. Threatening the Ombo worked. Lovely guy on the end of call coached me through it. ‘If I can’t help you, then what will you do. Then what?’ ‘Ombo?’ ‘I’ll put u through 2 my manager.’
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Robert Tunn
(@Robert6420) reported
@RonniSalt @Telstra Yes I agree I have given up on Telstra customer service How the CEO gets to be paid performance bonuses is a striking example of executive pay not remotely tied to realistic customer experience. A previous good company sinking into a pathetic marketing and service reputation.
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Lisa Hayes
(@LisaHay92756018) reported
@RonniSalt @Telstra I once had a problem where Telstra added all these charges for gaming apps I never used onto my mthly phone bill. After 3 mths got the Telecommunications Ombudsman onto them and problem solved.
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Grumpy Baker
(@GrumpyBaker2) reported
@RonniSalt @Telstra TPG has given excellent service to me & numerous friends. I son is a network engineer for a mining co & sings their praises. TPG may not be cheapest but customer service is A1
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lannister
(@stoicbunny) reported
@SpotlightForYou @NoraListon1 @Telstra Never use Telstra for anything. Over priced rubbish. Go for a pre paid via Aldi or similar and reap the benefits.
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Agent Arioch [Umbra] ✨
(@the_LoungeFly) reported
@RonniSalt @Telstra They’re absolutely useless! I live in the inner city Sydney, I’ve told them multiple times that signal strength is poor at 1-2 bars yet they say nothing is wrong. Bandwidth hovers at 15mbps. My Vodafone iPhone at 4 bars draws 150mbps down, 20 up...useless fracks they are!
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Saul Eslake
(@SaulEslake) reported
@andy_penn Feel very let down by @Telstra, of whom I have been a loyal customer for over 40 years ... broadband connection went down at 5:45 pm this eve, have contacted them at least 5 times through their website and four times by phone, absolutely no response thru either channel
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Let's all save the Australian Koala
(@Learn15856480) reported
@RonniSalt @Telstra I rang Telstra five times to get my new phone/NBN service. Each time, after about 8 minutes, the call was ended by Telstra because there was no one available in their overseas call centres. Only got through to them by going to the local Telstra Shop.