Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 01/07/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • alunsays alunsays (@alunsays) reported

    @telstra “go online to use our chat service”. Not much help when internet has been off for 10 days and that’s the reason for the call.

  • justin_c_davis Justin Davis (@justin_c_davis) reported

    @Telstra wow, no ability to call a number anymore, just a message service where it takes over 2 hours for a response. Upgraded to superfast service and all Telstra manages to do is send me another modem and no speed upgrade. Not good enough Telstra!

  • anthony45052793 anthony, minion field cat of the evil one, edwards (@anthony45052793) reported

    @TelstraEnt what a load telstra, your service is not reliable enough to use for any professional purposes, especially in rural australia where you removed battery backups from the phone towers.

  • 2611cap B. (@2611cap) reported

    @troyhunt Telstra was sending me bills for someone in Perth with the exact name as me. This was happening for a few years; even though we have different DOBs and I’ve never lived in WA.

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    So even the @Telstra manager has broken his guarantee to contact us with a solution within 24 hrs. One team is trying to undermine the lack of work of the other team and confusing the situation. Hardly cost-effective. They disconnected a long term customer & misappropriated line

  • TheTopMostDog TheTopMostDog (@TheTopMostDog) reported

    @FaultyMusic @NBN_Australia Man I went through all this **** not too long ago. Telstra was the only ISP in my area for ADSL2 (others adding a $30/mo fee for rental or some ****). I spent something like 3 hours on an IM chat to get nowhere, THREE TIMES, then reached out to NBN for equally as little help. 1/3

  • Lady_Staggers LadyStaggers (@Lady_Staggers) reported

    @Telstra just churned back to you. Have churned many times to different providers. This is by far worst experience I have had. #telstra

  • elisemargow Elise (@elisemargow) reported

    @Telstra .@andy_penn your customer service people on Twitter aren’t able to provide an email address through which information is to discussed re: terrible customer service. Are you scared of records? Why would you think Twitter DM is appropriate for handling complaints.

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • Lennytalk Andrew Leonard (@Lennytalk) reported

    Just the casual 20% service fee from @Ticketek_AU on a child’s (1-5yo) ticket for the @MCG for #aflpiessuns tomorrow. @kayosports is $5/month via Telstra. No wonder people elect to stay at home...