Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/19/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DallasSmith666 The Right Honourable Sir Reginald Smythe KMCG OEB (@DallasSmith666) reported

    well done @telstra it only took 46 minutes on the phone to open a new mobile service....and that was 44 minutes talking to your agent. for a tech company you are a JOKE. @andy_penn

  • ReOHsIzUm Reohsizum (@ReOHsIzUm) reported

    @MSL2035 @Foxtel They’re are Terrible, The customer service only worse with Telstra!

  • angharadyeo jubbly scrubly (@angharadyeo) reported

    @havafati oh man is that for home internet? that's brutal. I hear sky muster and stuff aren't great (is that what it's called? sky something) I visit regional areas semi frequently so keen to see if the telstra MVNO gives me ANY signal in my in-laws back yard haha

  • Pfeiffs Mike Pfeiffer (@Pfeiffs) reported

    @wheelyweb @fictillius @Telstra I've never once had an issue with speed or reliability of service overseas with either Optus or Vodafone. When roaming with someone on Telstra more often than not we were on the same networks (or indeed in some places - like Singapore - Optus performed better).

  • modwolfff Amy (@modwolfff) reported

    What does “chewy on the boot” mean? It’s on the Telstra ad. I’ve never heard it. Asked my dad, he hasn’t heard it before either. 🤔

  • smathiksurafrak sam strachan (@smathiksurafrak) reported

    @Telstra I recently switched to your services. Tried to log on and recharge on multiple occasions with no luck with app or web. Advice from CS team is to create new email address. Which I should not have to do. Really disappointed with your service right now.

  • aristotle3031 aristotle303 (@aristotle3031) reported

    @Telstra No reply from you help desk Glenn. If that’s your real name. I noticed you replied relatively quickly to my original tweet and that your help desk clearly doesn’t give a shxt. So I’ve concluded that your job is purely damage control for Telstra’s self preservation.

  • TREKZONEorg Trekzone. 🖖 (@TREKZONEorg) reported

    .@Telstra - any reported issues with YouTube playback? I can’t load anything - but can refresh the home page and notifications. Mobile data only. Business internet fine.

  • angharadyeo jubbly scrubly (@angharadyeo) reported

    they're not as competitively priced as circles life, but i'm keen to get on the telstra network for a fraction of the price. 5G is nice, but if 100mbps is good enough for my home internet then it's good enough for my phone

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported

    **** you telstra People mary persnslbprooeriyu at oncebbp