Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/09/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ObservantSmiler Teresa ........... (@ObservantSmiler) reported

    @scottjou @Telstra The CSO I saw instore filled one out to override an issue with the credit check, he put it through while I sat next to him, that was on 27/1, I kept checking in every 2 days. Finally find out 6/2 what went on,now have to wait til 2moro 2 see if it’s sorted

  • QuinnShorts Quinn. (@QuinnShorts) reported

    Dear @Telstra how do I file a complaint

  • psg_au Peter (@psg_au) reported

    @NBN_Australia @Telstra FFS - Can you two TRY to provide something that resembles STABLE Internet? My internet, over the weekend has been like a bobbing apple.... Down more that it's up. PATHETEIC. @ScottMorrisonMP - The most useless concept having to rely on TWO retarded Orgs

  • Laszlo76247344 Johnny Worricker (@Laszlo76247344) reported

    If the whole damn country is covid free with the only cases being in hotel q/tine why would we need face masks, why are there still restrictions and why is Telstra the only bloody store in every shopping centre with a barricade out the front?

  • jvinci91 Jessica Vinci (@jvinci91) reported

    @Telstra what an absolute joke!! Trying to get new phones for a business account since 6/11/20 and getting no where! Now they are accusing us of picking up phones that were never even ordered!! #shame #bunchofturkeys #ombudsman @TelcoOmbudsman

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @Telstra It’s pointless even trying to call as your robo call system puts me into a text loop. Your text support don’t have access to the systems they need to fix any issues unless it’s a reboot your phone problem...

  • blimmey1 john s (@blimmey1) reported

    @Telstra @JPKCFO There is a group in oz that are solely to answer problems on social media.I DM 3 so called helpful people.Said surely you can call your department to solve the issue.They replied no.Can only email them .Them being overseas support centre.Tell everyone to stay away from #Telstra!

  • aquilaaudax2620 AquilaAudax2620 (@aquilaaudax2620) reported

    @alfombro @Telstra I don't want 40 sports that is why I us @telstra afl live app. Offer 1/5 of normal price for 1/50 of content of interest - you can keep Kaye (foxtel). I'll only watch free to air matches this season them. Wtf

  • Popsiepete Peter Freeman (@Popsiepete) reported

    @Telstra I have zero internet at my home in 3046, is there an outage is it just our connection?

  • Gemasp Gemma Edwards (@Gemasp) reported

    @Telstra Hi Dave, I’m trying to move my mobile & NBN service. Apparently it can’t be done in a single order online & I have to waste my time doing two requests. One would think if I was able to speak to a human on Friday it could be done in a single request....