Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 11/21/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Th3_only_Blubbu Blubbu (@Th3_only_Blubbu) reported

    Seriously suppose to be Australia's number one internet provider when they can't give me sustainable internet, real top dogs you are @Telstra 17 years of your **** I'm done

  • therag0d thera (@therag0d) reported

    @ClearzFX @Telstra i never even asked i just got it ahah

  • TooheyMatthew Matthew Toohey (@TooheyMatthew) reported

    @matkertesz @Optus Figured as much when I got the 'emergency calls only' message in the top-left corner where the 'YES OPTUS' usually is. A reminder to find that Telstra Pre-Paid dongle I have somewhere for insurance ...

  • _sarahwilson_ Sarah Wilson (@_sarahwilson_) reported

    hi @telstra why is it impossible to get help when your internet runs out. Your call service just hangs up...which makes things impossible!!!

  • Vinoylive Vinoy philip (@Vinoylive) reported

    @Telstra Great customer value by restricting the calls to 300 min . Wow

  • sievers_oliver Oliver Sievers (@sievers_oliver) reported

    @Telstra why was my internet not working in the food court at melbourne central? I wanted to post about my wap (wet *** pasta) xx

  • JilJilchap Jil Chapman (@JilJilchap) reported

    Can anyone tell me how to top up data on my Telstra when it tells me eventually to contact owner of service?

  • xxshrederxx21 XXSHREDERXX21 (@xxshrederxx21) reported

    @Telstra Fix Ur internet lmao, tis' the worst provid er in Australia. Pls end your company. Do something useful with the money you scan.

  • Vinoylive Vinoy philip (@Vinoylive) reported

    @Telstra How you make it a great service by restricting our calls to 300 min per month. Can’t understand your logic. Keep justifying

  • Tr1shM Trish (@Tr1shM) reported

    @musicaddict13_ @Optus That's presuming you have the old copper telstra cable at your house (i don't, I had Optus HFC that's been removed). New homes with only NBN connections will have this same issue.