Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SamWise
(@SamWise4Peace) reported
@Telstra @Telstra_news @TelstraBcast is there any issue with your wifi and mobile data network in Mascot, western Sydney? Internet connection is suddenly extremely poor or not there !!!
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Vision 👁👁👁
(@vision_iii) reported
@migga Telstra down, TPG is working fine
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.
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Damon O'Sullivan
(@damonosullivan) reported
@gemcarey Down for me on Telstra
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David Burns
(@davidiburns) reported
@RonniSalt @simonahac @Telstra Absolutely! No support. No customer service.
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KT
(@Kirstie0310) reported
Oh @Telstra I think I’m done. Nearly 30 years, home phone, internet and three mobile phones & I have spent 4 days trying to fix my bundle billing & all I got was an offer for $10 credit. I don’t want a credit. I want it fixed. Aldi prepaid sims are looking good.
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Queenager/Millennial Mother Falcon
(@oneda_woman) reported
@simonahac @Telstra Urgh, don't sugar coat their customer support. Don't publicise this like they actually did anything. I'm glad you got what you needed but my god, these giants are PAAA-LAYING with their customers NON. STOP. They're giant corporate babies. Don't praise them for the bare minimum.
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Doc 黄 🐀🐁why do we have a PM who smirks & shirks.
(@DocWSJames) reported
@simonahac @mishyloan @Telstra Main reason went with Optus, whilst living with sister & broinlaw, only Telstra able, absolutely useless. Touchwood not had 1 issue with Optus since moved.
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ben@massblock
(@massblockben) reported
@Telstra @chriskelaart So agree here, I submitted a move order 2 weeks ago, the Telstra support messaging app is horror show. I have been told nothing short of 8 times “sir you have a case manager and you should expect a call in 24-48hrs”. I still laugh at how I fell for this 8 times. Telstra is losing
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Maxicoley
(@maxicoley) reported
Hey @Telstra, I’m a new NBN customer and providing some feedback. I find it amazing that a telecommunications company has customer support text service line and that I can’t actually talk to a person to resolve an issue. Blows my mind.