Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Dodd, voting YES, because I'm not a racist.
(@AaronDodd) reported
@AusGroucho @Aussie_BB ABB's customer service is unquestionably better than Telstra's. But that's a pretty low benchmark. I too have had very good customer service from ABB.
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Daniel Apps
(@daniel_apps) reported
**** Telstra. Bunch of crooks. That is all
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Matthew Woolf
(@Woolfdop) reported
@Telstra I’m really peeved with your bait and switch and misrepresentation of the facts to fool a new customer like myself into signing up with your home internet service
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Muzzpol
(@Muzzpol) reported
@D_LittleproudMP @AnthonyBenscher One of the problems,now,is an inherent unreliability due to ending copper wire for #Telstra landline #phones. They are not reliable on fibre optic. #Auspol
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Wayne
(@WayneiISBest) reported
@Telstra is Telstra internet devices down in Coopers Plains, QLD? Only 20kb/s download speed for two days.
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Naynaynah
(@Naynaynah1) reported
@Telstra you've just emailed me saying you're switching my data plan from XS to S, because you're no longer offering the XS. That increases my monthly data cost by 67%, more than 2/3 - is that legit? When people are facing cost of living issues, this is you being "for Australia"?
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Turbo
(@daturbospool) reported
@NipseyOCE Cause have adsl2 . 2 streets away from nbn when bought the house. And telstra never done the rest 😥.
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Allanah “Fitzy”
(@FitzyVA) reported
Rip, the storm in Sydney messed up our wifi and now our NBN modem doesn’t get power to it anymore 😵💫 @NBN_Australia @Telstra help plz
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Susan Finger
(@SusanEFinger) reported
Hey @Telstra you disconnected the wrong service. 3 hours later I now have to wait 5 to 10 days to get my service back. It is our business that is ultimately paying for your stuff up🥺. The world is now a very different place when it comes to service.
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JoeSwan
(@JohannS8) reported
@capnstarlight Not sure what your issue is but feel free to lodge a formal complaint. Advice given to me my a Telstra employee once. They have to act on the complaint and in my case it meant a month or two of free phone/internet.