Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Kendall
(@LukeJKendall) reported
Tried out a new response for the "I'm from Telstra, we're calling because of a problem with your internet" scammers. When I asked "But if you're from Telstra, shouldn't you have put me on hold for 4 hours", he hung up.
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LindaLindaLinda
(@LindaDrummond) reported
@kellybakermedia @Telstra Oh same. First we removed packages, but they stayed. Now we've tried calling and again, no luck. So hard to find the time to actually call and when you do - it doesn't work!
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Poidaaa
(@PoidaHutch) reported
@Telstra It wasn’t an issue until last November or so. Been getting worse as crowds have returned. The network appears to be overwhelmed by the number of people trying to use the network at once. Early in the day it’s slow but useable but by 9am it is basically non existent.
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Zoppy McZop 💉 x3
(@Zoppy_McZop) reported
Thanks @Telstra for discontinuing my plan credit after close to 25 years as a customer. Price increases in a pandemic , really ???
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Old Grey Rabbit
(@OldGreyRabbit) reported
@Telstra Your IT guys work out something. Thank for getting back to me. Live not that far from a few tower, but still getting crap signal.
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Brendan
(@Bdnzor) reported
@Telstra Error: Something went wrong We’re sorry, but we're currently experiencing technical issues. Please try again later. This page has an error. You might just need to refresh it. [NoErrorObjectAvailable] Script error. Apparent case number: 27950315
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Max
(@max_au) reported
@Telstra overstamping (stupid autocorrect!) - people call me and tell me they've just missed a call from me.
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra Yes and if you think im starting this **** all over again to play the Telstra run around game your dreaming. Just answer the question above.
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kirk
(@kirkbroadhurst) reported
@Telstra You know many other places have that callback facility - we're busy, but press 1 and we'll call you back when you're at the front of the queue. Telstra just hope you'll hang up and go away. The voice recognition needs an update from 2005. It's all bad.
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Debbie Morton
(@DebsMorton) reported
@Telstra you totally suck at customer service. I have all my services with you and just wanted an eSim but you couldn’t make that happen through message, phone or in person. Walked a few steps to @Optus and it was all done in 10 minutes.