Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/08/2025 10:15

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BirenTh81121326 Biren Thapa (@BirenTh81121326) reported

    @GeoffPAus @Telstra @Optus One of the worst customer service in Australia

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

  • JaseW_Waller Jason Waller (@JaseW_Waller) reported

    @Telstra I’m sure that will help. The direction of Tara to DM resulted in sending me to the same chat I’m already on, then going silent. So I have full confidence regular updates will succeed.

  • anthony45052793 anthony, underclass prole cat, edwards (@anthony45052793) reported

    @thegrumpypoof @Telstra telstra once billed me for excess data usage while i still had gigabytes of actual data on my plan. another time they insisted the landline i was calling them from did not exist and had never in fact existed and i must be mistaken about calling them from the never been a phone.

  • OldCynicalSad ♀️ 🌸 OldCynicalSad 🌸 ♀️ (@OldCynicalSad) reported

    I'm having trouble viewing images, and sending simple tweets. Is it crappy Telstra mobile or is it my dying lenovo? Might have to take a break til the net is working properly.

  • unicorn_pinata narwhals_arent_real (@unicorn_pinata) reported

    @Telstra what’s the point in your app if it can’t locate your account once you have and the messaging system seemingly never works if wifi is down? Long wait times on phone with constant messages telling me to use an app that isn’t working!

  • JaseW_Waller Jason Waller (@JaseW_Waller) reported

    @Telstra Hence, from 4 and 5, it’s not my phone, it’s the sim. Gone through 3 chat rooms, nine bot interactions and 12 human customer service reps over 5 hours Tweeted extensively with no joy in the vain hope @elonmusk chips in

  • BirenTh81121326 Biren Thapa (@BirenTh81121326) reported

    @Telstra I want one of your managers to call me to solve my problem .

  • kmaciak1 Krzysztof Maciak (@kmaciak1) reported

    @Optus You’d like to be a competition to Telstra but that’s not going to happen when it is not possible to become your customer (even though I am foreigner it doesn’t justify those difficulties). While case is simple - e sim prepaid offer for new customer

  • JaseW_Waller Jason Waller (@JaseW_Waller) reported

    @Telstra The problem is calls made or received cut out with “Call failed” I have: Confirmed the cellular connection is good Confirmed I have enough bars Confirmed there is no local outage Reset my phone’s network settings Turned airplane mode on/off