Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/19/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Mbro911 Mbro91 (@Mbro911) reported

    @Telstra This is by far the worst April fools joke and its not even April! New house, need NBN box set up. Telstra booked in for today. Didn't show. now 10 day wait. How will I work from home in the mean time? kthx

  • humbleminion Greg (@humbleminion) reported

    Oh joy, a nice letter in the mail from @Telstra telling me 'we know you still have no NBN connection despite 30 months of @NBN_Australia faffing about being useless, and we don't know when you will, but we're cutting off your legacy service on Sept 10 anyway, have a nice day!'

  • StormGryphon Storm the Covid-19 vaxxed 💉 Gryphon (@StormGryphon) reported

    @Telstra @Spokeyspoke is whom needs the help. Reach out to them.

  • jen_browning Jen Browning (@jen_browning) reported

    Have spent more than two hours on the phone to @Telstra today. Cut off twice and still no resolution. Furious.

  • nagem67 Ms understood🌈💕🤡🤷🏼‍♀️ (@nagem67) reported

    @Telstra How about the places in Sydney out of service all day? Online chat is useless

  • RingDiddyy Stinkfist @onlyfans (@RingDiddyy) reported

    @Mbro911 @Telstra Disgusting behaviour from the self proclaimed number one isp in the country. Dodo has better customer service. If u need some money noe mbro911 seeing you are unable to work from home i can give u some cash for hot chippies and 1 chicko roll

  • littlestepky Kylie Johnston 🏳️‍🌈 (@littlestepky) reported

    @Telstra No error codes. Received email stating there would be a delay (18/6). My Telstra app support said it’s being processed (19/6). They said up to 48 hrs. 48hrs later still no service

  • Spokeyspoke Spikey (@Spokeyspoke) reported

    @Telstra I pay 140 a month to be told legitimately. Add to my voice mail that my number is being spoofed and now another link telling me to not do stuff. I'm not stupid its more a case im getting sick of phone calls coming back to me and my phone provider to do nothing about it...

  • cjsz90 Kstov (@cjsz90) reported

    @Telstra I live in the Dandenong Ranges and still have no service. Not to mention, I've not had phone line or internet either since the 9th. My father lives next door and has medical priority. No way to communicate in these circumstances makes this quite worrying.

  • mickcruickshank TheLocalBoy (@mickcruickshank) reported

    @Telstra Can you please confirm the number to report phone line damage from the storm? We’ve had conflicting numbers from support. The cable from our house is no longer connected to the pole.