Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/17/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    After 9 days @telstra has still not provisioned my new iPhone 12. Anyone that is thinking of upgrading, do yourself. Favour and have a real good look at alternative options. These guys are truely #hopeless. #fail #auspol

  • LenaEriksdotter eriksdotter (@LenaEriksdotter) reported

    @HaHaRiki @Telstra that's awful, I sympathise...I had similar issues when I cared for my dad...consider getting a personal alert device? I eventually convinced dad to put his mobile with a different provider.

  • Tikkythecat Scott Fraser (@Tikkythecat) reported

    @VodafoneAU Thanks for your reply. I was a customer for twenty years. Maybe if you offered equal Telstra coverage with sim only, unlimited text & talk incl. 7Gb/mth @$12.50/month.

  • _nicoleteresaa Nicole Teresa (@_nicoleteresaa) reported

    @telstra instead of directing us to your ‘messenger help’ that don’t respond how about actually sorting out our issue over the phone? Trying to charge us for a lock in fee that never existed isn’t on.

  • TheLawAU Benjamin (@TheLawAU) reported

    @drinno_au @Telstra I woukd also like to know. My current house can only have fixed wireless. I believe @TwitchVoX_E had issues trying to stream with a fixed wireless connection.

  • awrongdoors aza (@awrongdoors) reported

    @Telstra Eventually escalated to tech and @NBN_Australia. Outage was acknowledged by your teams, albeit 3 hours later... Down for about 5 hours. More works in the area are apparently scheduled, hopefully they're communicated... All g for now 🤞🏽

  • Jysamon Jy samon (@Jysamon) reported

    @Telstra Go **** yourself! I cannot count how many time your connection drops out a day. I apparently pay $100 a month for 80mps cant even break 60mps. WTF is wrong with you honestly? NBN is ******* **** and Im honestly done with you. Worst internet in the world!

  • CRPEDIEMS ً (@CRPEDIEMS) reported

    @inurorbits i get service literally everywhere while ******* with telstra and optus gotta stand next to the tower to get some

  • MahliOM Mary O'Malley (@MahliOM) reported

    @Telstra It’s a system capacity issue not an outage. Glad the bushfire wasn’t this year or the CFA would have no hope of communicating or tracking the fire. It’s never been this bad in tourist season. Appreciate an exploration .

  • WeAreBrisbane WeAreBne / Brett (@WeAreBrisbane) reported

    This happened earlier last week; for some reason I scheduled it for today. I'm still keen to know why @telstra makes it so hard for people to cancel a service in these circumstances. They even tried to upsell (or maybe it's sidesell?), asking me if I'd want to take over the line.