Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/30/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Yen_S_S Yen S (@Yen_S_S) reported

    @Telstra I redid the manual recharge and re setup auto but other than being told it was a system error there was no explanation or assurance it wouldnt happen again. None of the customer service staff were able to help at all with the rollover balances Ive lost from my account.

  • RuthTtofi RuthTtofi (@RuthTtofi) reported

    @MSMWatchdog2013 @Telstra I've never had a good experience with @telstra. Awful company!

  • ozmerica Lee (@ozmerica) reported

    @Telstra Then can you give me a contact to tech support please? Whoever has been helping me in your website chat today has not been helpful at all.

  • hunting_relos Mandy Gwan (@hunting_relos) reported

    @valeriekhoo @Telstra So you got the connection problem "sorted" then? 🤪

  • masakofukuisyd masako fukui (@masakofukuisyd) reported

    @Telstra landline is down, and can't get a dial tone. Does this mean the line is down? I tried turning all equipment on and off. Internet still works

  • gusseting kgusset (@gusseting) reported

    @MSMWatchdog2013 @Telstra tio + aldimobile - they use the telstra network, and check out what you get for $45 with them in comparison.

  • TomBurkeDarwin TomB 🐀 (@TomBurkeDarwin) reported

    @MSMWatchdog2013 @Telstra Leave them. Join Aldi. Same network. Much cheaper. Never has an issue with them.

  • Armadale2020 John Herring (@Armadale2020) reported

    @michael47818552 A pretty piss poor budget actually, reminiscent of the big spending no outcome budgets of Costello giving money to business and the rich whilst cutting service to the majority of the population and selling the people's assets at knock down prices,IE, Telstra and the gold reserve.

  • awox_actual Awox (@awox_actual) reported

    @Telstra And again, the @telstra tower is down. Is this more "planned maintenance"?

  • Salsnifer Stephanie Linn (@Salsnifer) reported

    If you choose @Telstra as your telecom be prepared to get the ABSOLUTE worst service ever. After complaints and many wasted days leading to a credit on my account I’ve been told I am unable to use this credit to purchase a new phone. Time to cut the cord and get a new telco.