Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/26/2025 23:00

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bridgetboson bridget boson (@bridgetboson) reported

    @Peta_a_h @Telstra no service here 3669, troubleshoting has been giving me the wheel of death for nearly an hour, no 24/7 support available.......

  • dalefraser Dale Fraser (@dalefraser) reported

    So @AFL streaming no longer free with @telstra app says special offer $5 a month Kayo not bad I think, click link $15 a month. Looks like first year I won’t be watching any AFL.

  • CourtneyLee_33 Courtney Lee Thirty Three HOBART HURRICANES (@CourtneyLee_33) reported

    @ShelldoHanson @Telstra Wtf? Stuff the app, go on the website

  • bridgetboson bridget boson (@bridgetboson) reported

    @Telstra Tried kayo once, spam was chronic, despite endlessly unsubscribing. Telstra's service is 4th world. Foxtel fleeced my Dad when Mum died, theft from his credit card took a year, they were merciless, not another penny. @AFL wants to lose supporters? No care for "it's community"

  • justweb Rob (@justweb) reported

    @Telstra Support said would be fixed in 72 hours - but that was like 148+ hours ago. Is the an update as to when the website accounts will be working please? Only thing that displays is my profile info. This msge on all options: "We’re currently unable to show your upcoming payments."

  • ShelldoHanson shelldon hanson 🇦🇺 (@ShelldoHanson) reported

    @CourtneyLee_33 @Telstra i will try and be respectful to the person behind the counter but depends on answers they could have a bad day

  • Fisherking79 Даниэль (@Fisherking79) reported

    @WPRaskell @CherylCritchley @Telstra Disgusted that they’d end a free service?

  • Ashbyr61 Ron🐯🏆1️⃣3️⃣ (@Ashbyr61) reported

    @CherylCritchley I used to enjoy checking out some of the other games each round on my phone using AFL Live Pass, which was free as a Telstra customer. Can't do that anymore. Won't be giving Murdoch any money that's for sure.

  • AussiemacJ iDrew (@AussiemacJ) reported

    @Kevthesquidboi @Telstra I’ve never, never, never given #Telstra access to my accounts for the same reasons !

  • markrprior Mark Prior (@markrprior) reported

    @Asher_Wolf I use Aussie Broadband for both home Internet and mobile phone (which uses Telstra's network). As they are based in Morwell I assume they understand regional Victoria. Happy to supply a referral code if you want one.