Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/18/2025 08:30

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Franko_Prussian Franko Prussian (@Franko_Prussian) reported

    @Telstra People on the southern Moreton Bay Islands have had very poor to no mobile reception for the past few months. Many are elderly, disabled and ill and if they need emergency services they will not be able to call. Please rectify ASAP. 😡

  • johns_johnsk 💧KayJay (@johns_johnsk) reported

    @glenpen60 @MSMWatchdog2013 The NBN / Telstra one was doing my head in last week, call after call after call, I’m not sure why, as I was very keen to engage, but they would hang up a few moments in? Very strange

  • DuragVAL Durag (@DuragVAL) reported

    @Telstra ur internet is trash like why doesn't my NBN fttp work the ethernet literally won't connect such horrible providers you pay for something to be installed and it doesn't even work...

  • bruda_bergz BelpogerWhale (@bruda_bergz) reported

    @_duxCrassus So pissed I couldn’t make it last night, Telstra cut out our internet and I was livid

  • BazzaRyder Bazza (@BazzaRyder) reported

    @maxblackhole It also stifles development. Once the focus is on profit, they tend to drop, or scale down, unprofitable sections of the business. Many bodies used to have active R&D sections which disappeared after privatisation. Telstra and CSL are two examples.

  • cold_shuga Katrina L. Hill (@cold_shuga) reported

    Dear @Telstra the non-notified increase in my bill is why I don't ever want to allow you to direct debit. Is it still compulsory BTW? If I have to research the **** out of plans it is probably not going to be you I end up with.

  • 68dodgephoenix Andrew Halliday (@68dodgephoenix) reported

    @NBN_Australia visiting in Brisbane, house is in a locked #telstra service area. Modem turned off accidentally, turned back on, now no internet. Apparently happens regularly. Thank God I don't have to put up with #telstra they are crap. Thank god I am with #aussiebroadband

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH

  • 2021Madonna 2021Madonna (@2021Madonna) reported

    @ACurrentAffair9 Telstra do great ads , pity their service isn’t. #9ACA

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days