Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 01/29/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NanzyWarali Nanzy Warali (@NanzyWarali) reported

    @Telstra No thank you Ryan. It’s too much time consuming. Instead of trying to turn this around. You’d tell Telstra to have better service standard policies.

  • abc_junkee Hoogle Gater (@abc_junkee) reported

    @Telstra been talking to ref 46269883 for over an hour and ask the clown is doing is restarting and recabling equipment. I need my nbn back up. In the past, every problem has been done clown interfering with my line at the pit down the street. I know how to trouble shoot my setup

  • nadine_whitney Nadine Whitney (@nadine_whitney) reported

    @SARussellwords I think the damage has been done. As to which company I don’t know. Telstra aren’t any better.

  • abc_junkee Hoogle Gater (@abc_junkee) reported

    @Telstra Rubbish. You are treating me like an idiot. I suggest you fix your service. The telstra app isn't responding either unless it is locked while responding to inane questions. Time to shift provider it seems after 40 years! Once telstra was good.

  • phil_honey Philip Honey (@phil_honey) reported

    @ipaddockapps @agrobaz Ring 101, listen to the first one and then hang up… they’ll all load up then. It’s more likely a telstra setting issue than apple issue, as telstra is the one who flicks the on/off button for Visual voicemail/Messagebank Plus settings.

  • sacredcara Cara☘️Melbourne/VIC/FMTY✈️🌏 (@sacredcara) reported

    @asubjectivemale Thanks for info, have heard good things about Aldi and Belong. My current company uses Optus service but cheaper however Telstra supposed to be better for regional coverage, which is important for me.

  • peteharris Pete Harris (@peteharris) reported

    @telstra with a data only plan (eg for mobile 4G), why so hard to simply change (say from 40GB to 80GB). You get taken out of the MyTelstra app, have log in again, choose a plan like you’re a new customer etc etc. :-(( !!&$§

  • NathanLee Nathan Lee (@NathanLee) reported

    - AUSSAT and Telecom (aka telstra) which lead to the gigantic mess of NBN roll out having to negotiate with telstra to roll out infrastructure that telstra let rot - Qantas (we are still bailing it out with public money, although it gets to keep the profits when out of trouble)

  • everydayastory Every Day A Story (@everydayastory) reported

    Is @Telstra mobile calls not working today?

  • jeremybank J Bank (@jeremybank) reported

    The Telstra network is so dismally poor in urban Sydney. Like sometimes it barely works.