Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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gramel photo
(@GramelPhoto) reported
@andy_penn the smiling assassin is what they should call you, you have trashed @Telstra to a point where we the customer can't even ring and talk to a person anymore, all we get are useless chat bots.. STOP selling out to $2 call centers and employ MORE AUSSIES
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Hot to Trot
(@StDazzAU) reported
@RonniSalt @Telstra Try dealing with their subsidiary, Belong. Customer service is non-existent.
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Paul Coleman
(@saintabulous) reported
@Telstra very sad that you no longer care about your customers. Seriously, how can anyone get in touch with you? Your messaging service is a complete joke, and your complaints department do not call back....it’s been two weeks, oh thanks for the txts telling me you would though!
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Logicauditor
(@logicauditor) reported
@RonniSalt @MSMWatchdog2013 @Telstra How do you deal with them its almostbimpossible to contact them; when you do you get the run around and no solution.
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Sandy D
(@SandyLionHorse) reported
@CherylCritchley Time to cancel my Telstra contract then. I only stayed with them for the live footy. F*ck them. No loyalty
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Cynical one
(@cynical_111) reported
@Telstra No thanks. Your service is terrible. It takes an entire day to get a response on your app. I have been without internet for over a week. All i keep getting "message us on the app". The pandemic is not an excuse to abuse your customer base. That is why they are cancelling.
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reidco
(@sundarbanstiger) reported
@RonniSalt @Telstra They are right up there with Qantas Customer Service!
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Danny Web
(@DannyWeb9) reported
@Telstra THE WORST company in Australia in caring about customer satisfaction , 'n lying to their clientele, is TELSTRA
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Head Like a Dropped Pie
(@LikeADroppedPie) reported
@RonniSalt @Telstra I remember having connectivity issues with Bigpond and, after being asked to do all the basic checks I had already done, I was told that the problem was I didn’t turn my modem off for at least 60 minutes every day to allow the circuits to ‘rest’. I changed providers that day.
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😷🄱🄸🄻🄻🅈 🄱🄾🄱😷 #MaskUp
(@NotBillbob2) reported
@shazz_29 I'm with telstra. Yeah costs money. We had a package with them. Foxtel, mobiles, home phone. We got rid of the package but kept the internet. Haven't had any trouble