Telstra outages and service status in Port Douglas, Queensland
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- Telstra generated 0 outage signals in the last 24 hours around Port Douglas, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Port Douglas, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telstra Issues Reports Near Port Douglas, Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, Queensland@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Matt Gillard (@mattgillard) reported from Port Douglas, Queensland@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
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Ben Lord (@benlorduk) reported from Port Douglas, QueenslandShockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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peter kenny (@peterke60628957) reported@FetchStep Telstra need to be nationalised. This is criminal, and ********* incident management. All their management should be sacked. For refusing to spend $30K to upgrade out if date infrastructure, its now cost them $30m. And god knows how ********* their vulnerability mgt is!
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Andrew (@andrewrdn463) reportedSACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears
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David Havyatt (@havyatt) reported@ACCAN_AU @smh @swan_legend How is Telstra expected to work out the AMOUNT of compensation otherwise? The word ‘compensation’ does not mean ‘fine’ and as a Telstra customer I don’t want them being over generous….because I will be paying for it.
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Charly Leetham (@charlyjl) reported@FranMooMoo This is clearly far more important than the Telstra network being down for hours. Or anything else that might improve Australia.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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Robyn Tan (@robyntan) reportedNot that often I support Sarah Hanson Young but her questions about dodgy $30,000 Telstra GPS that failed are very important. Senate committee discussion - GPS hardware & software. The key question should be: Why wasn't the "firmware" updated in the GPS? @ajamesbragg
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deirdre ritchie (@deirdreritchi10) reported@OhappySt Oh I forgot about that. Telstra is still driving me bonkers in my area. Again when I had a deadline to meet the service went out. Eventually I'm going to have to get Starlink.
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NewsTongue (@NewsTongueX) reported🔴 Telstra outage caused by missing software update, undocumented design change Telstra blamed a missing software update and an undocumented equipment redesign for last week's nationwide mobile outage. During maintenance on the Melbourne network time protocol (NTP) server, the device reset to a 2006 date due to an underlying software configuration. The incorrect date propagated across the network, invalidating authentication certificates and leaving customers unable to place calls or access data. Telstra operates three NTP servers in Melbourne, Sydney, and Perth.
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Mark Flynn (@mjfly1) reported@titchashen Yeah, once upon a time a change like this was tested in a dedicated test & evaluation lab that represented the network, including redundancy, but it looks like now Telstra, but hopefully not other critical service providers, don’t bother. Guess they don’t have test staff anymore
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Cotty (@Cotty_Merv) reported@Offerandextend @Wolfie__Bear @Telstra So did everything go smoothly? Did the world collapse because you couldn't call your midwife as soon as you went into labour? Or did you just need to get your main character syndrome fix?