Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/10/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HFarhat3 Harry (@HFarhat3) reported

    @Telstra Ash I'm sick of speaking to morons in a call centre overseas who keep telling me they are sorry but can't help and proceed to repeat the same process I've been living without internet at home for 4 weeks I give up I'll keep using ur modem for free and nit bother connecting

  • TerriM5760 Terri Money (@TerriM5760) reported

    @MadWomansKnitti @cathywilcox1 I ask for their Telstra Employee number, they hang up straight away!!

  • HFarhat3 Harry (@HFarhat3) reported

    @Telstra I'd rather get help from my 10-year-old son than u guys like I said your team is not competent or capable; they need more training lets start there and call me when they graduate from 007 college. 😭😭

  • DavidGWhitting1 David G Whittingham (@DavidGWhitting1) reported

    @cathywilcox1 Contacting the real NBN ain’t easy either. It took me a week to persuade Telstra my NBN was stuffed and another week for someone from NBN to fix it. No Net for a fortnight isn’t acceptable these days. Everyone (almost) relies on it.

  • mgherman Michael Herman (@mgherman) reported

    @Telstra There goes another 90 minutes, wth no solution. Your processes are too complex and rigid, thanks, but ill buy the phone from someone else.

  • jim_serf Jim Serf (@jim_serf) reported

    @augamr @Telstra Hey don’t complain I was bullied off HFC last year and onto NBN with twice as many boxes and cables, half the speed and frequent connection/DNS issue. For the same extortionate fees compared to the rest of the world !

  • Matt_Ando610 Matt Anderson (@Matt_Ando610) reported

    @Telstra is there any reason why your coverage in regional NSW is declining? Can you please also reduce the amount you charge for your service in line with your poor coverage?

  • DazzaWright75 Dazza (@DazzaWright75) reported

    @o_labb These text messages keep coming even after blocking numbers. I like chatting to the fake Telstra “there is a problem with your internet connection” conman. I give them hope that they have caught a fish before laughing at em!

  • _markagregory Mark A Gregory (@_markagregory) reported

    @Telstra please let me know, this is seriously bad, and a cause for immediate action to fix. I'll check again at 7am

  • Petapann Judi Tucker (@Petapann) reported

    @Telstra Wtf is ‘pool room-worthy’ internet when it’s at home?