Telstra outages and service status in Port Douglas, Queensland

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

• 
  Matt Gillard (@mattgillard) reported 27 minutes ago from Port Douglas, Queensland

  @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

• 
  Ben Lord (@benlorduk) reported 31 minutes ago from Port Douglas, Queensland

  Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

• 
  Bennett Marco (@Bennett_Marco) reported 51 minutes ago from Port Douglas, Queensland

  @paulshelb @Telstra Damn!

• 
  Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported 52 minutes ago from Port Douglas, Queensland

  @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sienna Cooper 🇦🇺 (@X726372533) reported 9 minutes ago

  Why is nobody talking about how when 3G towers were turned off, reception with @Telstra turned to crap? 4G and 5G provide worse coverage than we had with 3G. But we pay more now. Make it make sense.

• 
  Paul Garcia 🇺🇸 🇦🇺 (@PaulCoInc) reported 11 minutes ago

  @teslaownersSV So @Telstra says this could save lives but its not available for anyone with prepaid service. They figure people with prepaid service lives don't matter? That's the message they are sending.

• 
  manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported 12 minutes ago

  Slow clap @Telstra with your #AusAlert @nemagovau Standing within eyesight of a tower and it took 6 min 55 to come through after everyone nearby on other networks got it. 7 minutes of delay means this is not fit for purpose. Your incompetence is proof this isn't a conspiracy.

• 
  Gloria Balogh Gottlieb (@BaloghGottlieb) reported 16 minutes ago

  @sarahinthesen8 Sarah Hanson Young She who turns off comments had audacity to note Telstra should compensate customers EVEN IF UNABLE PROVE DAMAGE this GREEN idiot obviously does not understand reality life cost would be unjustifiable grotesque and unwarranted What imbecile.

• 
  Greg Carver (@GregCarver39264) reported 29 minutes ago

  @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

• 
  Paddy (@Dabatsau) reported 31 minutes ago

  @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

• 
  I fix ****. its what i do ! (@HoolyMcg) reported 32 minutes ago

  @BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same

• 
  Ross (@Ross1873493) reported 36 minutes ago

  @Terri_1987a @SupportPauline Agreed. 12. Eastern seaboard states. 3 x 4 APR 1400's. Problem is raising private capital, so...Commonwealth finances them; Koreans manage the build because they know WTF they are doing. Then IPO it, float it like um...Telstra. But market cap @ 35%. No more cartel bullshit.

• 
  Soloutionz (@soloutionz) reported 38 minutes ago

  @QBCCIntegrity Will it work when some foreign hackers take down Telstra lol

• 
  KezM (@KezSniper) reported 40 minutes ago

  @Telstra Seriously? What a joke, I’ve has **** service ever since.