Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 11/20/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack_Carroll96 Jack Carroll (@Jack_Carroll96) reported

    @Telstra need to work your **** out big time! Meant to be getting Foxtel installed today and now being told that my appointment has been wrong cancelled. Poor form! I’ve been a customer with you for 10+ years but slowly losing me! 😡😡

  • sooyaabadbitch ─Marie ִֶָ ࣪ ᥫ᭡ (@sooyaabadbitch) reported

    noowww.... what ******** is up with Telstra the wifi... Is not wifi-ing????

  • MarkP561 Mark T Perry (@MarkP561) reported from Melbourne, State of Victoria

    @Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺

  • NQWombat Mark Farnham (@NQWombat) reported

    Hi @Telstra thanks for the email about Telstra Platinum tech support. Couple of points, I have used the service and the operator wasn't 'Australian based'. Other then that the email used a nice colour of green. Regards

  • MisterTaxman Dr Adrian Raftery (@MisterTaxman) reported

    The “hotline” issue was raised in the 11am press conference yesterday. We were told it would be looked into. It should have been resolved within a few hours. Get @andy_penn’s top @Telstra technicians to sort out hotline dramas ... get a 16yo to arrange online booking form ...

  • JoshFergeus Dr Josh Fergeus (@JoshFergeus) reported

    Unfortunately @Telstra service continues to be terrible. Our business account manager leaves during lockdown and they don’t replace him with anyone. Took us months of chasing for them to even tell us. And despite owing us money they’re still sending us bills. #fail #Telstra

  • robynmelbourne Robyn ⋈ (@robynmelbourne) reported

    .@Telstra we had a Bill mix up that resulted in services being restricted. Fixed bill 24 hours ago and told reinstatement w/in 2 hrs. Still no service. Trying to run a small business in lockdown. What gives? Do better.

  • timeimp James (@timeimp) reported

    @Telstra Anything happening in the Thirroul area? Had very poor data speeds this morning

  • LittleMsMurfet Ms S (@LittleMsMurfet) reported

    @georgiecrozier There are not infinite lines, Telstra are working on it, plus there's a new number. Businesses/workers are suffering, so why don't you toddle off and speak to your mates in Canberra about Jobkeeper and Just. Fix. It. Or do you just want to whinge from the sidelines? Typical!

  • niall_bigscreen Niall Ginsbourg (@niall_bigscreen) reported

    @Eunice24224785 @chaser VIC gov own the bookings & they failed to make online bookings system available & they blocked vaccine centers from taking bookings - either would have solved this. This is not the fault of Telstra. This is atrociously poor planning by Vic Gov & 100% their fault - nobody elses.