Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/11/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RouxXJW Kibble Creature🍪 (@RouxXJW) reported

    @Telstra can u guys fix my house

  • gegeektoolkit GEGeekTechToolkit (@gegeektoolkit) reported

    @Telstra Activating a telstra prepaid is the worst experience ever. ID info is all correct and say error. If its too hard for your company to activate we will take our business elsewhere.

  • NtDrifter George Scott (@NtDrifter) reported

    @John_Poelwyk @Telstra Yep. Hours and hours, which is bad enough but they are WASTED because you get nowhere.

  • a_rob_insertion Iain Robertson (@a_rob_insertion) reported

    Is Telstra's 4G network down or is it just me?

  • ukaussie7 J. Foz (@ukaussie7) reported

    @Telstra you’re a bloody joke. 3hrs on messenger to sort out your mistake and still they wanted more time. Ordered an eSIM, contacted the service desk to make sure that is what was delivered and guess what, a SIM turned up.. I just can’t believe the ineptitude of your service! 😤

  • D_Keating Boosted Keating (@D_Keating) reported

    Yo @Telstra are your online support channels dead? None of the online chat options work.

  • PaulGardinerOz Paul Gardiner (@PaulGardinerOz) reported

    @Telstra Last couple of times I've checked, with the 'auto recharge' functionality on Telstra Pre-Paid there's a timing issue with the credit card debits and a resultant outage in mobile service by a few hours each recharge. Not sure if senior management are aware - major issue.

  • Brisbane4000 Capital (@Brisbane4000) reported

    @NomessTess @4bruce7 2G network 3000-series Nokia. O' the memories. Fun fact: The 2G networks shutdown in Australia progressively 2016 (Telstra), 2017 (Optus) and 2018 (Vodafone).

  • philobr48891641 phil obrien (@philobr48891641) reported

    @Optus I'm sure they will have people you can understand when you have a problem unlike Telstra

  • a_rob_insertion Iain Robertson (@a_rob_insertion) reported

    @Telstra Also no service on 3G. VoWiFi works, but I'm waiting on SMS delivery.