Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/17/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • loistack Lois Tack (@loistack) reported

    @Telstra It an @NBN_Australia problem but they just seem to take everyone’s money, do nothing!

  • psg_au Peter (@psg_au) reported

    @Telstra Calls are OK, but there is virtually no data at all. Having trouble even loading webpages….

  • evensteveens monty (@evensteveens) reported

    @PhilipA29893172 @DKB5555 I am the same as you too! And all essential services should never be sold! I’m fed up the bloody Telstra crap shops! I could elaborate but won’t

  • BCoppick Brenton Coppick (@BCoppick) reported

    @drobwlldiad @AlboMP I was labour hire in a Company working on the NBN who had a few Ex Telstra staff and could used a lot more , but walked in one day to see the office full of Filipino workers. Their work quality was ****

  • poet47 Pamela Valemont 1947 (@poet47) reported

    @Telstra What are you going to do about it? We need to be able to access our emails on our desktops or laptops while writing, as I do, all the time, all day; we should not have to run to our mobile phones all the time for login codes. We have passwords for that!

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • hallstrong1 Hallstrong-Port Hughes,💰Tipping & Horse Racing🏇 (@hallstrong1) reported

    @TinyButMighty17 Telstra (the best ph. coverage, because they own the network), have a $300 per year upfront plan IE = $25.00/month. Unlimited everything.

  • psg_au Peter (@psg_au) reported

    @Telstra what the duck is going on with your Mobile phone service in Wellington NSW? Full bars, 4G & less than 1 Mbps download????? Something serious screwed with YOUR Mobile phone network out here….

  • fubarhouse Karl (@fubarhouse) reported

    Congratulations Telstra for making me go to another service provider to fix my problems for literally no reason… again. 👏👏👏

  • nixilaas Nixilaas (@nixilaas) reported

    @WestCoastEagles @Telstra Gotta be TB had a great season couldn’t imagine how bad it could have been without him