Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/13/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 04_moud Maحmoud⛰ (@04_moud) reported

    Guys can you retrieve a deleted phone number I’m hating life right now help @Telstra @Optus

  • simonodlum Simon Odlum (@simonodlum) reported

    @Telstra you are the absolute pits.Your service is a disgrace. Two weeks of snail pace internet with no idea of a solution. The Telstra app is a horrendous clumsy joke which really does match the service. No wonder you block all Twitter fearing the worst responses! Wake up.

  • JoshCarter_ JRC (@JoshCarter_) reported

    @telstra is Helensvale station a known black spot or is something up with my phone. Always drops to 3G but never loads anything.

  • stuhorsman Stuart Horsman (@stuhorsman) reported

    @Telstra Raised another request to order a replacement modem. Told 3-5 business days for delivery and I’ll receive a text. Support can not advise order number.

  • rhinoz 🦏 rhino (@rhinoz) reported

    @StefanSondi i have been with 4LDI for 10 years now, just realised lol, husb is with telstra as was the biz phone, boy also 4LDI. i have no issues with it, app is a bit simple but it's ok?

  • FitzyVA Allanah “Fitzy” (@FitzyVA) reported

    Rip, the storm in Sydney messed up our wifi and now our NBN modem doesn’t get power to it anymore 😵‍💫 @NBN_Australia @Telstra help plz

  • sunnylmaoo sunnylmao (@sunnylmaoo) reported

    @Aussie_BB @BeePM68 How longs the outage might switch to Telstra soon

  • wrldfait WrldFait (@wrldfait) reported

    The nice lady at Telstra fixed my number issue now I got my number back

  • cimatesrv Mick P (@cimatesrv) reported

    @telstra why do you think its ok to chargie me for a mobile phone service that is non existent?

  • RootedByDamienC Shane Crawford's Ex Wife (@RootedByDamienC) reported

    @Telstra @australiapost Before you were privatised... R.I.P good Telstra service... Your social media customer service people are lovely though.