Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 11/23/2025 20:00

November 23: Problems at Telstra

Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 86Sk8 thebigbadwolf (@86Sk8) reported

    @Telstra You guys are a joke even if you try to fix the problem it’s allways something

  • MG_1234_ Matt•G• (@MG_1234_) reported

    @Telstra Broken just like your customer service

  • 86Sk8 thebigbadwolf (@86Sk8) reported

    @Telstra You guys are a joke even if you guys try to help you never fix the issue

  • patricklagana Patrick Lagana (@patricklagana) reported

    @Telstra24x7 @Telstra I am at wits end... have used your app to try and resolve an issue and had no luck. I then tried calling and still no luck. Can I please speak to someone based in Australia to resolve this issue? I am getting automated responses from offshore humans

  • HayesMaeve Brittany Marie (@HayesMaeve) reported

    @SwoopLuke @Optus Yep! Train and bus I had issues with, we switched over to Telstra and I have 5G 95% of the time now compared to 4G or 3G that doesn’t work. Vodafone was decent as well. I only really use data, don’t use my actual phone that much

  • patricklagana Patrick Lagana (@patricklagana) reported

    even though last year, I was able to go to my local Telstra store and pick one up with absolutely no issue. They said that I can go to a Telstra store and pick one up from there, but I need to pay for it. I've lost 3 work hours that I'll never get back and now I must wait for it

  • 86Sk8 thebigbadwolf (@86Sk8) reported

    @Telstra And your customer care and stores are just as dumb

  • LindaBronte5 LindaBronte😷💉💉AZ💉Moderna🐀 (@LindaBronte5) reported

    @CommsAlliance @andy_penn Just trying to organise some simple changes on #Telstra and they said there would be a service charge for this type of information!!!! Clear as mud! Is Andy Penn a Morrison appointee? Wouldn’t be surprised if he was! @andy_penn

  • Kingstons101 🌳Kingston (@Kingstons101) reported

    @suzannelolsenau @Master_Of_Me_ It's got nothing to do with Telstra though they are **** lol. It's a scam. I get them every day at work and my personal phone. Telstra, NBN, Amazon. They are lying to get access your computer and get your details. Just got one while typing this.

  • markab29 Mark Bailey (@markab29) reported

    @Telstra I will DM, but will note that substantial delays (i.e. days) are common. I have friends reporting the same issue.