Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 11/10/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Bumflufftornado bumflufftornado (@Bumflufftornado) reported

    @Telstra Hi Lara, I just finished having the above conversation via the Telstra app. I was advised to wait 3 days, and only call the faults line after monitoring further dropouts. The person I spoke with said they could see no issue.

  • IamGreksie Greksie (@IamGreksie) reported

    @Telstra any particular reason, why i cannot redeem my Telstra points, to buy a gift? i have tried for 3 weeks. All i get from your team is we will call you within 3 business days.... never called, never emailed.... The offer runs out in 24 hours.

  • EssJayPA EssJayP (@EssJayPA) reported

    @Telstra Incredibly poor service for a product that costs approximately 50% more than its competitors.

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @tappo66 @Telstra Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • ASXBountyHunter Bounty Hunter (@ASXBountyHunter) reported

    @Telstra @EssJayPA Maybe you offer him a smart modem then? After all that is your solution.

  • ItsRhily Rhi ❤️💛🖤 Needs TLOU here now (@ItsRhily) reported

    I just wanna play minecraft BUT OF COURSE TELSTRA ******* WIFI NEVER WORKS GUCKKKDHWUXH LET ME COPE WITH MY EMOTIONS THROUGH GAMES PLEASE

  • james_neko Neko  something went wrong (@james_neko) reported

    @Bumflufftornado @Telstra Do you still have to pay if the tech finds the fault is on their end? With my AussieBB issues I finally surrendered to possibly paying for the callout, and being told "it's never the DPU", but sure enough the pit was flooded and my line to the DPU was stripped of insulation!

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @Dingo_DanAus @BelongAU @Telstra Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • PSageMaster A Blot 💧 (@PSageMaster) reported

    @D_LittleproudMP Why don't you point the finger at were the problem started, John Howard's privatisation of Telstra and bringing in competition. Now no one is responsible and companies not interested in unprofitable services. The funding of regional services was done from the profitable areas.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.