Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 11/27/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • piss_river_fc jake (@piss_river_fc) reported

    @arsedustigr @SwaggyWhitePimp it was either the pixel 3a on the Vodafone network or the pixel 6 on the Telstra network

  • DeakinDuncan Goody Stankes (@DeakinDuncan) reported

    @oysta Once had to go into a telstra shop to use their phone to call NRMA for this exact problem. The Telstra guy came out and loosened it like it was nothing.

  • maio_peter sangue blu (@maio_peter) reported

    @Telstra Yes. I'm a business customer. 14 phones and 8 internet connections. Your tech people said there's no service because of residential buildings. Absolutely rubbish excuse.

  • leeluvzya Lee (@leeluvzya) reported

    @amy001m @rgell1 @kayosports_help I did that too.. Wi-Fi and 4G. Browser and app on both iPad and iPhone, and soon Telstra tv. Absolutely no luck 😭 I’ve never had the paid version

  • hutcho66 James Hutcheon (@hutcho66) reported

    @azzzzlil @Telstra (I know this one isn't legit just saying that there are companies who still do this and they should be called out). If anything ever notifies you of a billing issue, always just go to the billing portal that you normally go to, from your browser directly, and check.

  • teflocarbon Teflo⚡️ (@teflocarbon) reported

    @MopGarden Boost Mobile is on an identical network to your current Telstra plan. They don’t use the wholesale network unlike all other Telstra network providers, such as Belong and Woolworths Mobile.

  • hutcho66 James Hutcheon (@hutcho66) reported

    @azzzzlil @Telstra General principle everybody should know is *never* fill out personal details on a link in a text or email, or from an unverified cold call on the phone. Even if it's legit, companies should know better than that in 2022.

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Telstra teases premium paid service

  • VacuousNess 💧 Vacuous the vaccinated. (@VacuousNess) reported

    @ianinindo1 @Qantas Telecom was also destroyed when it was changed to Telstra and privatised; as was the Commonwealth Bank. Public assets should remain - public assets. Thank goodness Tasmanian Govt never been able to flog off Hydro (Aurora / Transend) hope the legislation never changes on that one

  • RobynInTheStix Robyn 🇺🇦 #VoteYes (@RobynInTheStix) reported

    @delmaclifton @Telstra @NBN_Australia One of my son’s teachers was walking her dog one evening & fell into an unmarked hole in the ground. Broken teeth & severe bruising to parts of her body. Cost the responsible organisation thousands. Have you got a photo of the top of the cover? Whoever has the name on it owns it.