Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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stephen aboud
(@saboud1) reported
@Telstra Have been a customer for decades. Does my head in that I cannot speak to anyone
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Indigo Daya
(@IndigoDaya) reported
@Telstra Oh goodness, hullo Telstra. I made a complaint last year about service so details will be on my record. Then, & again recently with an issue, it’s been almost impossible to speak to a person when I really needed to. One time I lost net access for 10d WFH.
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M. Shazil Khalil
(@shazil89) reported
@Telstra @fufuad_ Yes true, Telstra customer service is worst. Unfortunately, we don’t have enough options in Australia so we have to stick with these rip offs. Recently, Telstra have been deducting payments from my bank which were not for my account & customer service did nothing to resolve this.
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Endareth
(@Endareth) reported
Each time I’m forced to deal with @Optus or @VodafoneAU support I invariably end up annoyed with them. And then there are times like this where I have to deal with @Telstra support, and am reminded what truly horrible customer service is. Wasted hours trying to fix a $2 SIM…
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Fuad
(@fufuad_) reported
Thank god i still have my awesome Optus mobile plan that still doing an awesome job. Not like yours poor service and customer support. I never use @Telstra before and i think it supposed to stay that way. What a disgrace!
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Fuad
(@fufuad_) reported
You guys directed me to your 24 hour live chat and since last week gave me this reference number. And guess what?? Today i need to explain everything from square one all over again without any solid solution @Telstra
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Indigo Daya
(@IndigoDaya) reported
@Telstra It’s resolved now, thanks. I’ve been happy to pay a bit more for Telstra to get better service (I’ve been a long term customer), but now the service has gone so downhill (except you’re v nice Laura!) - I can’t see a reason to pay more, so am looking at moving when I get NBN.
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Daniel Schell
(@danonit) reported
@hadricus @Telstra Probably need to check coverage maps for where you commute. In SA it’s Telstra > Optus > Voda generally. You can also use Telstra network with other providers etc.
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Bryan🍥
(@BryanPaton) reported
@SznFornaroli I've had kayo & Telstra so watching A-league games have been easy for me but hopefully this means some air time on FTA. Looks like I'll be subscribing to another service. TBH, I think I'm at my limit. Live sport streaming is **** due to the slight delay & buffering I experience
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💧Derek Robinson
(@DerekRobinson2) reported
Bloody Telstra bloody bloody Telstra- they've had a planned outage that has now dragged on for nearly two days. Occasionally I get to read and post a tweet- fed up I'm going to the ombudsman no internet and no banking!