Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/07/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OzSurge Surg44 (@OzSurge) reported

    @Br0gers_ I've been with Aussie like 2 years with quite literally zero problems, In fact they fixed my upload and DCs I had with Telstra before I switched to Aussie Broadband.

  • VDZZ4 VD_ZZ (@VDZZ4) reported

    @Telstra To be honest they were quite rude!!! And I don’t like being told to use a third party VPN to access basic websites on the Telstra network. I know the telstra.wap APN is having routing issues. Put me in touch with a senior network engineer and I’ll explain it all.

  • adamgeny Adam (@adamgeny) reported

    @DFA_Analyst Telstra needs to service unprofitable small communities Why don’t banks need to do same?

  • FionaMMarsden Fiona M Marsden (@FionaMMarsden) reported

    For the third time this week I am on hold with @telstra. On the positive side I am meeting some lovely service representatives. On the negative side, this should have been resolved on Tuesday. Hi Telstra team. You're a great bunch. This is just a record so I can track my calls.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @Tayzlor @NBN_Australia Telecoms network is critical infrastructure that was in the hands of a company that bled it dry to expand its mobile network. NZ Telecom did the right thing and participated in the fibre rollout. Telstra wouldn't because they were greedy under the leadership of Sol

  • greglow Greg Low (@greglow) reported

    @Telstra Yep, can't do that either. Enter a username at the website and it goes straight back to the username (login) page, with no error. And when I try on the app, it got further but says the details I entered don't match your records, even though they're identical to what you sent me.

  • Cherylkarma I ngrá leis ghrá ☮ ☯ (@Cherylkarma) reported

    How many @telstra employees does it change a lightbulb? I'm guessing more than it takes to reconnect my internet ffs your 'front line team' wtf

  • greglow Greg Low (@greglow) reported

    @Telstra Online support can't even find the order number, even though I'm reading it to them from an order email from you.

  • VDZZ4 VD_ZZ (@VDZZ4) reported

    @Telstra @00000805f There is no WeChat because the Telstra.wap APN is having issues. Also can’t access speed test or bureau of meteorology website. It’s been like this for 3 days.

  • brisbanegee Glenn (@brisbanegee) reported

    @Telstra Upset again…. Swapped from Velocity Network to Opticomm as part of upgrade. Technician left with no internet and said call Telstra. 24 hours for activation I’m told when working from home. Was not advised before migration. Neighbour had a 5 minute outage. Not happy.