Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/18/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Valakay Dr Val Kay 🌱🚴‍♀️💧💃 (@Valakay) reported

    Spending my Friday evening chatting online with a Telstra help desk employee trying to sort out a billing problem. What a fun life I lead! In fairness, they were nice & I think we’ve sorted the immediate problem. In the bigger picture, has privatisation been a good thing? No

  • RobHealy16 Rob Marshall 🇮🇲 (@RobHealy16) reported

    @Telstra thumbs down, halving my home internet speed before I could “update” to a better plan ie pay more. How is this not some form of gouging? All of a sudden streaming services stopped working.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported

    @Telstra No these bugs appear at random in all different parts of it. Right now I'm trying to submit a support enquiry regarding the portal itself, but the portal won't let me submit the ticket🙄

  • tc50730 TC50730 (@tc50730) reported

    The supermarkets (Coles & Ww & 711) are getting crazy on multiple fronts. Some crossover into fuel and other. Even Telstra and Origin who are basic service providers, are inundating customers with promotion deals. I'm surprised this is even tolerated by governments.

  • ed_moondo Sd Ecott (@ed_moondo) reported

    @Telstra bought a prepaid sim and activated it. Shows 4g and 4 bars of signal then stops working after 20 seconds. Clearly works but something stopping it - what's the solution?

  • iamnotshouting AJ (@iamnotshouting) reported

    @Telstra Are you having issues with your email server? My SMTP seems to be down for the last few hours.

  • paulsnedden Paul Snedden (@paulsnedden) reported

    .@Telstra I was promised a return phone call within the hour on Tuesday to escalate a billing issue, but I'm still waiting. #NotHappyJan

  • Dave_Calls_BS Dave (@Dave_Calls_BS) reported

    @Warmoalto @cookerwatch How long was it down for? Unusual that all internet go down - usually it's just Telstra or Optus, not everyone at once.

  • AlrantAl Al Prior (@AlrantAl) reported

    @den_ster @Telstra That really sucks AC, sorry you copped that

  • LozzzieEliza05 Lauren Elizabeth 🎮 (@LozzzieEliza05) reported

    @bajo @Aussie_BB Wish I could get them, my place has post master general aged telstra line and the old neighbour we connect to never wanted to upgrade, can dream about using them next place ahaha