Telstra Outage Report in Port Douglas, Cook Shire, Queensland

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

• 
  Matt Gillard (@mattgillard) reported 2 minutes ago from Port Douglas, Queensland

  @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

• 
  Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported 2 minutes ago from Port Douglas, Queensland

  @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

• 
  Bennett Marco (@Bennett_Marco) reported 13 minutes ago from Port Douglas, Queensland

  @paulshelb @Telstra Damn!

• 
  Ben Lord (@benlorduk) reported 49 minutes ago from Port Douglas, Queensland

  Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dharism (@Dharism1) reported 12 seconds ago

  @Telstra And why do I have to report it anyway - can’t you see your service is down on your end? And can’t you just do the right thing and give us a credit for the days you failed to deliver the service as contracted.

• 
  irfan abu Adalya (@OnceWereRadical) reported 26 seconds ago

  @Telstra Why don’t you do it, @Telstra ? I am your customer. I pay top dollar for your service. You do it.

• 
  Ash ☁️ (@ashkbne) reported 1 minute ago

  @jessmcguire What?! Twitter is the best way to get **** done. I only have twitter to whinge at Telstra and companies with other bad customer experiences 😝

• 
  Maruf Aziz (@MarufAziz10) reported 7 minutes ago

  @Telstra I’ve been on your live chat for the last 3 hours sitting here to get a resolution and been passed around about 5 times to different people without any warning.

• 
  Dr Queen Victoria 💧🐀 (@vicrollison) reported 7 minutes ago

  @myronmy9 @Tiger2047 @Optus Look if you don't burn through a lot of data, even the 12 month prepaid plans from Optus/Telstra, or their resellers like Boost/Coles/etc aren't bad - and hey, you've prepaid and locked in that deal for 12 months :-)

• 
  Charlie Valentine (@Sweetliltreat) reported 8 minutes ago

  *Little note* For some reason my phone is not receiving texts from Telstra for the past 24 hrs ~ Hoping to fix this tomorrow, sorry if I haven't gotten back to you xxx

• 
  Tim Firth (@TimFirth8) reported 10 minutes ago

  @Telstra @MickyG007 Preventing people from logging on to the Telstra app. What's your next trick to deny customer service Teltra?

• 
  Steve King (@steveathon) reported 10 minutes ago

  Update. After 3 days of trying multiple times I am still unable to unrestrict my @Telstra service. Now the "report payment" screen just errors.

• 
  peteatkorogoro (@peterhull55) reported 11 minutes ago

  @oldlillipilli @FlickReynolds @Optus We are living in a duopoly . Telstra put mine up by $10 recently to pay for “extra service” “shifting me to a new plan” the benefit was 5G which I can’t receive on my phone and is not in my area. 🤬

• 
  Tony Brown (@tonywbrown) reported 11 minutes ago

  @SaysSmithy The funniest thing was that this bloke was bagging out Telstra and saying "how much better coverage" he got with Woolies! I need hardly tell you whose network Woolies uses.....