Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 01/22/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • maxhoornmusic Max Hoorn (@maxhoornmusic) reported

    A, YO. @Telstra why ******** am I only getting 0.17mb download speeds!? my bills are paid. there's no outages in the area. What ******** am I paying you over $100 a month for exactly?

  • davevial David Vial (@davevial) reported

    @Telstra why am I getting calls reportedly from Telstra people asking me to download AnyDesk?? These calls are immediately after legitimate support calls by me to your support team. Leads me to think you are getting hacked, repeatedly and so is my private information.

  • kfisme .:KaTE:. 🇦🇺🇺🇸💃🏻💅🏻 (@kfisme) reported

    @Cellis65 …yes bluddy rude! #telstra Gouging and will lose customers - I hope!

  • nathanthorson Thorson *🏆 (@nathanthorson) reported

    @beerboy182 It's terrible on Telstra TV aswell.

  • davevial David Vial (@davevial) reported

    @Telstra Sorry but that’s just rubbish, it is not coincidence. I’ve had 5-6 calls today straight after my actual Telstra support chat. I haven’t had any calls prior today or any other day.

  • davevial David Vial (@davevial) reported

    @Telstra They also seem to have some idea of the actual support issue I’m having . Would a legit Telstra support agent ever ask a customer to download AnyDesk?

  • jason_04 Jay (@jason_04) reported

    @JimBrowning11 Hi Jim, one of my friend's disabled friend got scammed 10k AUD Telstra scam. She was a lady. Can you please help?

  • Pickleman232 Pickleman23 (@Pickleman232) reported

    @Telstra yo can we get some internet… you’d think paying for a service would provide you with that service but apparently not. Also why do I keep getting texts for someone named Wanda, I don’t even have a Telstra sim.

  • jagjetfly jagjetfly 🐎🐎 (@jagjetfly) reported

    @RoadknightThe I dumped Telstra 30 years ago, wouldn’t go near them again. I use Superloop currently they have NBN and 5G internet never a problem. See if they service Geelong. Telstra charge more

  • davevial David Vial (@davevial) reported

    @Telstra They keep calling, I ask for reference and they hang up. 1. WHY have they got my number? 2. WHY/HOW do they know to call me within minutes of a real support call? Something at your end is seriously wrong.