Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/21/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • numloxx Carsten Bauer (@numloxx) reported

    @Telstra Slow internet again. So waiting for the call.

  • tcn33bot tcn33bot (@tcn33bot) reported

    Why Australian TV sucks, where do I have to constantly chase Telstra just to make sure they do what they say they'll do?

  • PortRG Graeme Saunders (@PortRG) reported

    @RuncibleH Who's your provider? We are in Port Macquarie and had similar problem. Switched provider from TELSTRA to AUSSIE BROADBAND. Can't believe the improvement.

  • IsJamesAlive James (@IsJamesAlive) reported

    @Telstra Hey Telstra, yeah I got a call first thing Tuesday morning, thank you. Didn't fix the problem but reduced my bill by $20 for 12 months, which is 75% OK but very quick I guess. Anyway case closed I guess. Thanks for checking in Febey. Appreciate it.

  • RuncibleH Captain Nemo's Left Sock. GSPs rock.🐕 💉💉 (@RuncibleH) reported

    @PortRG The problem is Telstra's corroded copper cables. When the NBN techie installed the line he said the cables to the node were total ****.

  • skippy092 skippy09 (@skippy092) reported

    @Telstra_news @abcnews .. Thanks to optus (you can walk into their shop with no appointment! Remember customer service Telstra??) we got wifi internet for now. But are Telstra still billing for NO SERVICE!! You bet they are!

  • GAMESweetG ©GSG aka 𝒫𝑒𝓉𝑒𝓇🛸Chronic & Mentally Unstable😔 (@GAMESweetG) reported

    I hate the new Telstra Prepaid mobile phone service update. Because b4 the service roll-over data never expired because when you recharge your service, your existing data gets put in the 200gb databank which doesn't expire if your service is active. But now they broken it down to

  • DKC5073 Dazza (@DKC5073) reported

    @TMRQld No, technology constantly crashes ie internet goes down banking is inaccessible. Phone towers (Telstra) go down an anything phone related inaccessible. Phone batteries die. Old phones die. Phones are accessories and should not be replacing physical ID as a staple requirement. NO

  • gondwanaman Rohan (@gondwanaman) reported

    @Telstra And I am sick of being patronisingly asked if the cables are still in & are the modem lights still on, its likely the average punter knows more than your customer service.

  • scifikate Kate (@scifikate) reported

    My phone rings, I answer, lady on the other end announces she’s with Telstra Me: We don’t have an account with you Her: It doesn’t matter, there’s an issue with your line Me, revving up for a full blown rant: You should know I used to work in customer supp- *click*