Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 10/20/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • badhombre29 Albo Da Commy (@badhombre29) reported

    @simondotau @PRGuy17 Why do you think Telstra won’t be compelled to hand over customer data if Twitter was?

  • jonorossi Jonathon Rossi (@jonorossi) reported

    @Telstra You trusted your tech team too much. Still getting a "400 Bad request" so can't pay this month's bill.

  • ciedema Craig Iedema (@ciedema) reported

    @simondotau @purlenko @OzraeliAvi Had Telstra rolled their V6 network to mobile devices in 2020? If Twitter has a V6 address recorded, they might be able to trace it to a particular subscriber.

  • ben14271032 ben (@ben14271032) reported

    @simondotau @PRGuy17 But they have established three very important facts @PRGuy17 is indeed 1. a Telstra customer 2. uses an iphone phone 3. uses twitter... Rules me out.. Android / Vodafone. But the net is getting tighter you Telstra iPhone twitter users....

  • PattersonGerard Gerard Patterson (@PattersonGerard) reported

    @Telstra My wife is still waiting on a smart watch as part of a package she signed up for last year. No help from Telstra in redeeming it from Samsung, took our money though.

  • lakeside_farm Lakeside Farm (@lakeside_farm) reported

    @Telstra I shouldn't have to buy a booster if telstra provided a better service. Bit like buying a new car but then you have to bring your own battery for it. Seem silly to be honest. Not your fault Angela but if you pass it on who knows

  • drivetrucksinoz idrivetrucksinoz (@drivetrucksinoz) reported

    @purlenko @OzraeliAvi phones have IMEI numbers attached which registers on the network. Telstras mobile IT system will show which phone IMEI is attached to whatever simple card. same as when you report your phone stolen Telstra will block that IMEI number from being able to be used on any network

  • simonwaight Simon Waight (@simonwaight) reported

    So @Telstra, security and protection of your customer’s accounts can only be performed “during office hours”? Guess that’s fine because no hacker works outside those hours. Horrendous.

  • innocent_abroad Andy Wright-Slava Ukraini🇺🇦 (@innocent_abroad) reported

    @level5apartment @mal2153 @MikeCarlton01 So what? Why is foreign ownersip a problem? The question was whether privatisation had ever worked. It clearly did in the case of telephony. Foreign participation in the Australian market is normal. No one makes you use Optus. You are welcome to use Australian privatised Telstra.

  • lianefitzgerald Liane FitzGerald (@lianefitzgerald) reported

    Hi @Telstra; my modem has been showing up as “Your Broadband service is working in backup mode” for the past few months and is incredibly slow. Outage map confirms no interruptions in my area! Can someone please assist.