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Telstra

Telstra Outage Report in Port Douglas, Cook Shire, Queensland

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telstra

Telstra is having issues since 12:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco
    Bennett Marco (@Bennett_Marco) reported from Port Douglas, Queensland

    @paulshelb @Telstra Damn!

  • portdouglas
    Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk
    Ben Lord (@benlorduk) reported from Port Douglas, Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jayeffbeefaemel
    jayeffbee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺🏳️‍🌈 (@jayeffbeefaemel) reported

    I’d sooner have every tooth in my head extracted without pain relief than try and move home and move my internet. @Telstra - thanks for making this the worst part of moving. Hopeless

  • JesseJa80458316
    Jesse Jameson (@JesseJa80458316) reported

    @DarkMoo55827763 Is this in Australia? I noticed Telstra network (mobile phone) lost all connection after 2pm.

  • taiifn
    tai (@taiifn) reported

    @JaxonOCE @Tekmarrr yep bloke from telstra tech support suggested it after i wouldn’t give him my tax file number and bank details

  • SunflowersChai
    Michelle (@SunflowersChai) reported

    @Telstra Hi Greg, only my phone has been restored. My internet and the other mobile are still down. And there was no warning at all.

  • BrownSquirrel
    BrownSquirrel (@BrownSquirrel) reported

    @Telstra Thanks - I just retweeted someone else having trouble

  • Sylch16
    Sylvana (@Sylch16) reported

    Throughout this pandemic I’ve had to deal with @Telstra . @Telstra you’re seriously the worst

  • p4truck
    patruck (@p4truck) reported

    telstra deciding to do a suburb-wide network maintenance on the same timeframe as my presentation on friday LOL idk if im cursed or lucky

  • MJHardinge
    Michael Hardinge (@MJHardinge) reported

    @Telstra Is your business login portal down? I keep getting a 'portal unavailable' message and getting error codes when trying to make a new digital certificate

  • Darren___Fox
    Darren Fox (@Darren___Fox) reported

    @Telstra I spent an hour on chat trying to get a decent speed before I left Perth. The agent assured me everything was working ok and that it would be fine within 24 hours of registering the service. I’m now out of contact with my work.

  • drewcaddy
    Drew Caddy (@drewcaddy) reported

    @Telstra Yes. The website never loads.