Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (39%)
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Wi-fi (10%)
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E-mail (3%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mark H
(@markhiscox) reported
@Telstra can someone help me with my nbn transfer. Tried ringing and cannot get past automated service. 16252053 is case number
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Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM.
(@vmainard) reported
@GuardianAus @wetton_martin Their network is *********, so they are getting desperate to keep their customers. More people leave Telstra than come over to them.
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💧Nowun🐀
(@Nowun6) reported
@strongcaffe @KittyAbsurd @Telstra Going to totally disagree with your here, iiNet, who I went with have provided a services nothing like Telstra, they have continued to go out of their way to make sure everything is working correctly, I have now been with them for 10 months. 100% better service than Telstra.
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StephenReiffer
(@Randall1921) reported
@6PRbreakfast @Telstra A Community Service to the drug dealing community of Australia. Many folk cannot get decent mobile service in rural areas yet pay heaps for it but Telstra is gifting calls to the illicit drug trade. Onya!
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💧Libby
(@1970genxmum) reported
WFH internet is **** 👏👏👏 @NBN_Australia @Telstra
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Peter Klages
(@PeterKlages) reported
@andy_penn What’s the fine print? There’s always a catch with Telstra, a customer-service-free-zone if ever there was one.
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.
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Alexa
(@KittyAbsurd) reported
@Nowun6 @Telstra I had a similar experience with TPG, hours on hold with customer service, never actually got anywhere, and they wouldn't do anything with trying to lock me in to a contract for non-functional internet. New provider & was done in 10min
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Daniel Norris
(@DanielNorrisAU) reported
@Nowun6 @Telstra Type up an invoice for your time. It'll take a few minutes. Maybe Sean can send you an email address so you can forward it and ask him to process it. They're obviously very sorry for your bad experience. Let's see how sorry they are.
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RN Breakfast
(@RNBreakfast) reported
Telstra is making its national network of 15,000 pay phones free. "Quite often the payphone may be the only source of communication," says @andy_penn, @Telstra CEO.