Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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Greg Low
(@greglow) reported
@Telstra Online support can't even find the order number, even though I'm reading it to them from an order email from you.
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a s d f g h j
(@00000805f) reported
@Telstra Hi Telstra, could you please tell me why my cellular data not working outside, especially using foreign applications. That’s not individual issue, there are a lot of similar cases reported by Chinese customers in social media from 2 days ago. Located in South Yarra, VIC.
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Abhayadeep Singh
(@AbhayadeepS) reported
@Telstra Dont think telstra is taking it seriously. Last I was told that resolution will be done by Friday. If there is no resolution why there is no response suggesting why service can not be resumed. I have not seen this level of lack of accountability any other telco
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Andrew Horton - Vaxxed to the Max
(@realandrewhorto) reported
@joshgnosis Who'd have thought. As a former cable jointer for Telstra I could have told you everything from the pillar to the house was **** in the 90's. The fault guys were working 7 days a week.
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Adam
(@adamgeny) reported
@DFA_Analyst Telstra needs to service unprofitable small communities Why don’t banks need to do same?
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Robert Hudson
(@manaz_d) reported
@KathyReid Or the fact that paying Telstra for all that decaying copper just helped Telstra to build services that compete with the NBN. It's almost like the LNP wanted the NBN (given it was an ALP invention) to fail...
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Kerrie B
(@wheels002) reported
@Telstra You never do anything except try and sell me more equipment like modems and wifi extenders. I live in a small unit in metropolitan Melbourne.
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Allister
(@zkarj) reported
If you’re a Telstra customer in Adelaide, I would strongly suggest not using their default DNS servers. I made a change to two of my domains yesterday. Most of the world knew about it in an hour or two.
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Abhayadeep Singh
(@AbhayadeepS) reported
@Telstra Hi @Telstra , after repeated escalation i have still have no service after 9 days. Is there any sla or eta is telstra just doesn’t care of customer service?