Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 01/07/2026 14:55

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • misterglennon Michael Glennon (@misterglennon) reported

    @Telstra @RoadknightThe Only about 6 months of you wasting my time escalating an issue and calling me telling me it’s been escalated

  • lexdixik peter milne (@lexdixik) reported

    @RoadknightThe @Telstra Have you removed , cleaned the connections and then connected it back again the cable between modem and wall? Fixed a connection issue I was having years ago, then turn it off and on again just for fun

  • Lachlan_Rohde TheChiefChieftain (@Lachlan_Rohde) reported

    @Telstra No problem.

  • misterglennon Michael Glennon (@misterglennon) reported

    @Telstra @RoadknightThe @telstra your customer service and fault reporting is embarrassing

  • TheDudeThor The Dude Thor (@TheDudeThor) reported

    @RHIIINOO_TV @Telstra @launtel I'm seeing some people with iinet. I couldn't stream past 5pm on iinet. Bitrate would drop to <1000 and usually sit at 0-100. Was paying $100+ a month for their max plan but they didn't have the bandwidth to support the night time traffic. Left them for Launtel.

  • michaelneale mic (@michaelneale) reported

    @telstra been a few weeks of a tower down and still no outage reported. Hundreds of people affected. Last weekend people couldn’t pay for their sausages while voting as your eftpos machines don’t work. Can we get an ETA?

  • PamelaSueTaylor Pamela Sue Taylor-Ray = She/Her (@PamelaSueTaylor) reported

    @Telstra Are you going to code the chatbots on your website that handle complaints to do more than tell the customer that they need to change the way they use their phone if they don't like being called a c*nt?

  • ianpicone Ian Picone (@ianpicone) reported

    @NBN_Australia My address is 4/18 lather street southport. I receive foxtel through the coaxial cable network, a foxtel technician has visited my premises because many of the ch i pay for are not available, signal strength is "low" do you maintain this network or telstra

  • Lachlan_Rohde TheChiefChieftain (@Lachlan_Rohde) reported

    Is there some sort of Telstra NBN scam allowing you free local, and mobile calls where they get you to write down a number and some other stuff? It was on a private number. Voice was a touch dodgy too. Otherwise I owe John an apology.

  • rakheeghelani Rakhee Ghelani (@rakheeghelani) reported

    @Telstra twice we’ve requested to cancel an account, twice you’ve told us it’s been done and yet you continue to charge. When will you cancel and give our money back??