Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/12/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrittMezher Maidenwarrior of The Sewer Rats (@BrittMezher) reported

    Telstra sucks. #telstra

  • andrewtbeck (┛ಠ_ಠ)┛彡┻━┻ (@andrewtbeck) reported

    @telstra been trying to talk to a human being on the phone for two weeks now. Your horrible voice recognition software just sends me a link via SMS to your useless app, then hangs up on me, every time. I'm now taking my business elsewhere. Worst customer service experience ever.

  • qldtrials Chris Nelson (@qldtrials) reported

    @pbracing1617 @Telstra Never...

  • MargDahlstrom Margaret Dahlstrom 😷 #IStandWithDan (@MargDahlstrom) reported

    @BrittMezher @Telstra And it's almost impossible to contact them when you have a problem. They ignored multiple attempts when I wanted to disconnect (because moving) 😡. Now ignoring that the cancelled account was in credit

  • kylie_annxo Kylie ‎⍟ (@kylie_annxo) reported

    @Telstra The outage happened on Thursday night they said it would be repaired by Friday night at 6pm.I checked the site after this and it said there was no issue but apparently it’s still the same issue that was never fixed to start with. So why say there’s no interruption when there is 1

  • johnshenton1982 johnshenton1982 (@johnshenton1982) reported from Westfield, State of Western Australia

    @Telstra had a SIM card with you for 6 years and paid it monthly without fail building up lots of data. Missed my payment top by a day and have lost it all. I find this very unfair! #telstra

  • senticknap Flow Bear (@senticknap) reported

    Hey @NRL @Telstra @kayosports_help please stop asking me to sign up every time I select a link in the nrl app. I've already signed up. Once should be enough for this garbage.

  • msvkumar Satya V K (@msvkumar) reported

    @andy_penn Dear Andrew, I'm telstra pre paid customer. I want to let you know that for last 1 month, your team have no clue how to solve issue of unlocking my phone. Very bad service, my honest feedback, if you want Telstra to rock in future, fix your customer service.👎👎

  • JulieWilliams81 Julie Williams (@JulieWilliams81) reported

    @abispack @Telstra I had a similar problem today with what should have been a very easy fix, I wanted to change my email address. I walked into the Telstra store at 9 am and told the online "support" to get f***ed at 2 pm. Honestly wtf just happened @telstra

  • tealou Téa Smith 🤪 (@tealou) reported

    Anyone around Leeming Primary/Bull Creek/Murdoch have issues with 4G going dead? Both iPhone & Samsung phones, started yesterday afternoon. Everything dead. @Telstra claiming no fault (shock). Capacity issues? Can’t use our phones at the new house, including GPS.