Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/31/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Virgil_Deer Virgil (@Virgil_Deer) reported

    @Telstra my dudes it's your network, you should be able to see what the problem is. this isn't a "me" problem, there's a huge spike of people having problems on downdetector. please just make it so that the internet doesn't go down when it rains a little bit.

  • ChrisBBacon3 Chris B Bacon (@ChrisBBacon3) reported

    @simonhill1894 @drt15 We can live with it. We want the game to prosper. There may be a small price to pay. I already dance to the Mate internet ads and the issue I have had keeping a phone on to an old person with Telstra is affecting my patience. I have also started liking Isuzu trucks

  • eWhizz eWhizz™ ⚠ (@eWhizz) reported

    @decryption Fill up your existing ports with services then order a service from Telstra. They often put second NTDs at locations for their services. You can’t order multiple services from Launtel for the same location.

  • Virgil_Deer Virgil (@Virgil_Deer) reported

    telstra has severe outages for the first time in months the day witch queen comes out are you for real. australian infrastructure is so garbage, **** this lmao.

  • MsGrumpyPants Ms Grumpy Pants (@MsGrumpyPants) reported

    This is what gives me the mega-sh*ts. Get multiple calls from this number 03 83580000 a number I don’t recognise and they never leave a voicemail message. I call back out of curiosity and it says “this number is out of service” Telcos know this. @Telstra @Optus @VodafoneAU

  • mfernando412 Malith Fernando (@mfernando412) reported

    Having one of the worst experience ever with @Optus .Pre-ordered a S22+ on the 12th of Feb & by chance y'day I found out that the order has not been submitted yet. Registered for a new NBN connection on the same day and still the NBN connectivity is not active. #Telstra #telecom

  • Happycatdcl BigCat (@Happycatdcl) reported

    @Telstra Telstra abets Identity Fraud by demanding customers send ID by email even when a customer has an existing account. They have no process to call a customer to confirm they are a current account holder other than sending info to offshore processing teams. Its a disgrace!

  • standardcatlady Elle 🌻 (@standardcatlady) reported

    Hi @Telstra - is ignoring complaints also part of your customer service model?

  • RonWhit74170753 Ron White (@RonWhit74170753) reported

    @Sandra_Sully @Telstra To use your Telstra App you need a user name, password & for security reasons they request a 6 number code by email or text you enter to get in. Telstra service hopeless where I live in Qld and I can't get either in the 5min they give you to enter the code so impossible to get in

  • nothing74553365 💧nothing to see here (@nothing74553365) reported

    @Cazarellee @brucehawker2010 @ChrisMinnsMP Have we all forgotten the Howard govt attempt on the wharves; Peter Reith & Chris Corrigan & that fellow with the squeaky voice from NFF who is now on Telstra board or was Folk came from regions & rural to support MUA workers .. even had dogs along with cheap o/s labour LNP DNA