Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (40%)
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Wi-fi (11%)
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Total Blackout (4%)
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TV (3%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Art Hackett
(@arthacket) reported
@JohnLocker4 Why is Telstra/Optus allowing randomised/computerised calling? Don’t people need to sign in blood for a phone number? What’s their cut from from all this criminal activity on the networks? How TF is it legal?
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Robspierre 🇦🇺
(@RobspierreOz) reported
@Telstra See .. this is my problem. I ask for 5gig and am offered 55gig. I spoke to a very nice young man but my problem wasn't solved. Does @telstra not have another option? Don't need ++gig, just about 5gig. Why is it so hard for you to offer me what I want, not what you choose?
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Mark Yeaman
(@MarkYeaman2) reported
@Telstra The service and coverage along with the mobile data speeds in my entire area is has been average at best and is only getting worse. Your app is useless for reporting issues. Where can I actually report this.
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John Olzard
(@JohnOlzard) reported
@Telstra No I’m not at home & yes I do have service so I should be able to send messages.
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Smoke and Mirrors
(@SmokenMirrors15) reported
@moatybuns @Trisha_is_Back Nearly every house, street, court has this crap. Old Telstra cable. If Telstra or NBN comes to fix the fault they charge you a fee for service. For their crap.
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Annie SewerRat Brownie
(@AnnieBrownie4) reported
@whitefangdragon @RBJRON @Telstra help? 'store' ? - They're franchises which process you. "any phone covers with that?"
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Heather Doubleday
(@heatherdd) reported
@Telstra Can’t recharge my elderly mothers mobile, won’t auto recharge, no way of contacting you, bot just repeats same questions. Help!!! How long should she have to deal with pathetic service?
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Luke Does
(@Lukedoes22) reported
Hey @CountryRoad , why is it harder to reach one of your stores than it is reaching a Telstra call center ? Help a loyal customer out would you
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💧🌱🌏 🔥 🐀 DennyDownunder
(@whitefangdragon) reported
@AnnieBrownie4 @RBJRON @Telstra Goodness knows. I am just following the process. What really pisses me is this whole issue is Telstra's fault.
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Sabina
(@LaborTilliDie) reported
@Telstra thanks for your lousy service. You know where you can shove that Telstra app. How about giving your customers the choice of speaking to a person.