Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 01/09/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • melsybegg Melissa Begg (@melsybegg) reported from Melbourne, State of Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • mrmckeb Brody McKee (@mrmckeb) reported

    @Sheeds_au @Optus We're on Telstra and still get poor 5G in many areas.

  • BrettWemyss Brett Wemyss (@BrettWemyss) reported

    @Telstra What good is an assistance package when your service isn’t working, Telstra customer near Lismore on the second day of no service, please send starlink, sent from Optus. Woolworths shut because their POS relies on your service also, many shops without data so no eftpos either

  • BarbsMac2144 Barbara McGrady (@BarbsMac2144) reported

    RUGBY LEAGUE CREATES FLOOD RELIEF FUND The National Rugby League (NRL) has cancelled tomorrow’s public launch of the 2022 NRL Telstra Premiership and will help create a $500,000 Flood Relief Fund to assist grassroots clubs in NSW and Queensland return to the field.

  • D_E_A_N_R Dean Richardson (@D_E_A_N_R) reported

    @Telstra Your customer service is diabolical. You force people to use the chat feature and then fail to solve even the most basic of problems. 95 messages between us and still no resolution. @AussieBroadband here I come.

  • bittern36921585 L George (@bittern36921585) reported

    @abcnews If people are stupid enough to entirely rely on Apps to do their business, I'm afraid I don't have any sympathy. Businesses in remote areas know the risk of Telstra drop outs and should have a backup.

  • mechabunnie ♡tarnished kiwi♡ (@mechabunnie) reported

    i would complain to them but 1) its not like they'd refund me, and 2) i'm baby so i'll just silently cancel it i guess man how annoying i always wondered why my telstra bill was like $170 a month.. for just my phone..

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra Rubbish. Mobile wifi is practically non-existent, in outer Sydney, even during this emergency. #DominicPerrottet resign. #Telstra is incompetent.

  • charlesofarrell Charles O'Farrell (@charlesofarrell) reported

    @Telstra Sorry to bother you. Have had to relocate to my parents place in Brookfield, QLD after our place flooded. Their NBN internet seemed slow, and only just realised it's on 4G (due to floods?). Just wondering if there's an ETA and/or a way to be notified when it is fixed?

  • gil_hardwick Gil Hardwick (@gil_hardwick) reported

    @KKeneally @AlboMP Crap, we were there, we saw what happened, Albo and Conroy together stuffed NBN completely, Turnbull had to go fix it. Senior technicians refused to work for them, remained loyal to Telstra, so NBNCo had to start over with apprentices; what we call monumental clusterf*ck.