Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/11/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • UndaSthnXiStand 💧🌊💦 🌱Rural Oz Matters 💧🌊💦 (@UndaSthnXiStand) reported

    @GusWhyte How insulting. Blaming the victim and telling lies has become the Telstra way since they went down the offshore call centre route.

  • QuantumFish777 Marc (@QuantumFish777) reported

    @Telstra I can only imagine its because the battery drained trying to connect to your 4g network.

  • ninaw25 Nina Wright (@ninaw25) reported

    @Telstra Hi, my 83 year old mum hasn’t received a bill for 2 mths, can you help out? Your chat thingo is useless! DM me for details.

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    @Telstra Sorry jo but I have been waiting since the 2nd of January to have this problem fixed. Please fix it urgently.

  • KuzmanovicNik Nik Kuzmanovic (@KuzmanovicNik) reported

    @Telstra postcode 2117 no internet now for 4 days we had a eta of 6pm Friday and still nothing whats the real eta for this nbn outage ?

  • _bron_ Bron Thulke (@_bron_) reported

    @leeburns82 @Optus @Telstra Yeeeep, seems they in particular are letting the whole team down

  • r_quazzy ramona quazzola (@r_quazzy) reported

    @Telstra No. I don’t have the time. Every time this rains like it did last night I have to switch to 4G because the wi-fi is slow!

  • thewebprincess Dee Teal (@thewebprincess) reported

    @BroHilderchump @pencilportrait3 @Telstra Post office doesn’t appear to accept cheque payments either. So it’s closer but still not ideal when mobility is an issue too.

  • pencilportrait3 melissa (@pencilportrait3) reported

    @SkyeMactier @Telstra Of course 🙄 like they make any extra money they can. I was told to fix my phone line (it just needed a plug attached) it would be 300 dollars. Got the internet on with internode and they did it for free

  • WestminSecrets Westminster Secrets (@WestminSecrets) reported

    Yes we are open but once again Telstra has let us down and currently have no phones. We apologise for the inconvenience 😢