Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 02/27/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Weerhona Rhona McGee (@Weerhona) reported

    @nbn box is on the blink since a thunderstorm on 28th. Been through diagnostics twice with Telstra. Lady just asked me to test my modem by hooking up my laptop to it. My laptop doesn’t have an ethernet port so she said to go ask a friend or a neighbour for a laptop. WTF @Telstra?

  • RyanJon Ryan Jon (@RyanJon) reported

    @rob_mcknight @Telstra OMG I was also told this today! “Hopefully this solves your problem. Bye”

  • Chrisdu87953880 Chris dudley (@Chrisdu87953880) reported

    @Telstra_news @TelstraEnt sorry Telstra your Wi-Fi Internet **** because I almost used up 200 gigs already and it should be unlimited

  • superheroesmum B. (@superheroesmum) reported

    @OldCroaky @rob_mcknight @Telstra Same here! We had major NBN issues during lockdown and couldn’t speak to a real person to resolve them so we changed providers to fix it! Telstra are the worst fit try to help fix a problem, the auto bot hangs up on you all the time. 👎🏻

  • CherieNBenni Cherie n Benni (@CherieNBenni) reported

    Anyone else in the Carindale area having issues with their internet? Am still waiting on @Telstra to respond to my chat query but have a very peeved 13 year old who has just got back from his Uncles place after upgrading parts in his computer - so he’s eager to get online

  • twazieandahooch Therese (@twazieandahooch) reported

    @FOXTEL_Help hi there, how come I can't login to foxtel now on telstra tv with the same user name and password that I use on my laptop? thanks

  • maridesc1 maridesc 🦋✨🦂 (@maridesc1) reported

    I hate @Telstra Their franchise store in Caloundra laughed at my 70 year old aunt and uncle and were insanely rude to them. Absolutely disgusting.

  • davobob DiscursiveMe B.G.B (Hons). MAMFA (@davobob) reported

    @rachelbaxendale Rules are rules, pet. There are plenty of examples for exclusion all over Australia. This young mob just planned very badly. It’s common knowledge you can hire satellite phones if you’re going into a no service area Relying on Telstra to do anything other than let you down? Silly

  • sqljohn John 🔴⚫⚽⚫🔴 (@sqljohn) reported

    @NBN_Australia Yes, done all that. Issue was we are waiting on a tech coming and the @Telstra 4g backup was then speed capped. They should know the ticket isn't closed and not cap the backup until it is, considering its being paid for

  • WatsonsTroops1 WatsonsTroops (@WatsonsTroops1) reported

    @Malk_AU @Telstra @Samsung I think perhaps an issue here is - as much as this sucks they may not know when and how many they are receiving. Not a phone, but my parents weeks ago went to but something no stock. They wouldn't allow reservations because they weren't told by suppliers when and how many they