Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 11/13/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • simonpincic Simon Pincic (@simonpincic) reported

    @Telstra how do I speak to someone in Australia that can understand my problem? Sick of going around in circles with your off shore support.

  • PlatypusDisco DiscoPlatypus (@PlatypusDisco) reported

    @Telstra I'm going to lose my **** soon. I have spent half my night trying to correct my internet problem via chat. 😤 You are completely unsatisfactory. My chakras cannot take much more of your ineptitude.

  • anthony45052793 anthony, underclass prole cat, edwards (@anthony45052793) reported

    @Telstra how about fixing the broken battery backup on my local landline exchange and mobile tower, bit tired of losing all phone services every time the power goes out, not being able to call emergency services is a bit of a worry in a bushfire prone area.

  • PlatypusDisco DiscoPlatypus (@PlatypusDisco) reported

    @Telstra Sure. where do I flick that complaint to?

  • Kuvlotik 🌻🕯Kuvlotik, always at home with my cats 😻 (@Kuvlotik) reported

    @0brooke0taylor Telstra is working on the mobile network + no Telstra mobiles have worked for a week here 🙄 Thank goodness their WiFi is working.

  • PymerJason Jason Pymer (@PymerJason) reported

    @agrobaz Baz and others. Had an interesting chat with a Telstra exec on weekend regarding how poor “service” is in our area FYI. If you and others block those crank calls from telemarketers etc the background technology will red flag those numbers and they will investigate

  • PlatypusDisco DiscoPlatypus (@PlatypusDisco) reported

    @Telstra It's 2:19am here in Oz time. I've been here for fkn hours. I'm not messing with you anymore. I'm going to the ombudsman in a few hours. I've dealt with your **** for year and said nothing.

  • evlcookie evlcookie (@evlcookie) reported

    Telstra NBN outage claims no issue in my area, I beg to differ.

  • redemptiongiver I am .@PRGuy. So is my wife 💉💉💉 (@redemptiongiver) reported

    @Telstra Thanks Brandon. I have HFC cable NBN so I am all good. Just thought the "I dug a hole" was funny and that now Telstra has decided NBN is crap so is rolling out their own cable

  • EllieTo94051700 Ellie_Torres (@EllieTo94051700) reported

    @Telstra It’s a whole suburb problem. We don’t have strong reception. I go one street over and have no reception at all.