Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 01/27/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • vosko_v Vosko Findlayson (@vosko_v) reported

    @NototyrannyNOW @JoeSmit05465144 Are you FTTP? If you have already got the equipment the home has already been acknowledged in the system! In my opinion Telstra is the worst company to deal with try TPG you may find they will find it pretty quick. I worked for NBN for 6 years and TPG was the easiest to deal with

  • MattAppleAdam Matthew Adam (@MattAppleAdam) reported

    @NBN_Australia @Telstra I'm located NSW 2481 trying to run communications and a marketing business using 3g. Day 4. Zero NBN connectivity. Zero on 4G, overloaded? No 5G signal. 10 minutes ago was the first time I could load Twitter. Zero What's our timeline on connectivity?

  • david89293299 David 🎀 🌺 🎗💙💛💙💛 (@david89293299) reported

    Beyond Fraser's road on left bank road is cut off.wa 4 WD only but Fraser's road residents got together for a load of blue metal and rebuilt road damage so cars can pass yesterday. Lack of info re roads and food is making it very difficult as result of Telstra. 1/2

  • 9lives360 Artemis_sparks #dontorderfood (@9lives360) reported

    @LounaTuna Omg actually so hopefully. I'm with Telstra and I'm happy with the service but I'm paying an arm and leg

  • RobMitchellMP Rob Mitchell (@RobMitchellMP) reported

    @perxit @Telstra Tech and lease issues on both possible sites we are working to see it resolved quickly. Better telecommunications would be possible if Morrsion Govt hadnt corrupted the Black spots program. Give us a call if you would like more information.

  • Chr1st0x ChrisM1️⃣8️⃣2️⃣1️⃣ (@Chr1st0x) reported

    Hey @VerticalHoldAU team. Any idea what's happening with Boost Mobile accessing Telstra's 5g network? Seems to be online in Vic...

  • AuSSie_SaL SaLoSHea.....🐝😀 + 🐝🆒 (@AuSSie_SaL) reported

    @andy_penn My 85yr old father continues to be without a working telephone. Several calls by family members to 132200 (some hours in duration) have failed to get the fault corrected. Please Sir...HELP. (Dad has also been paying for a 'telstra' phone for years that he hasn't got!

  • ElleS_21 eTweeter (@ElleS_21) reported

    @MickChittick @Telstra Hello, do you know if the electricity and water is back on in Kingscliff area? I have elderly family there and with phone lines down we can’t reach them?

  • undressme_au angelina 💋 melbourne 💗 manhattan terrace (@undressme_au) reported

    @Poems4SWs @CaraErin1 Aldi is now on the Telstra network. Was told this by someone who worked at Telstra until recently. Even he uses Aldi.

  • Marcusthyman Marcus (@Marcusthyman) reported

    @Telstra do you know if there is a wider issue with wifi in Goonellabah? Hasn’t been working all afternoon after nearly 2 good days of wifi. Combined with poor 4G it’s hard to keep up on news in the area.