Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (44%)

2. 

   Phone (36%)

3. 

   Wi-fi (8%)

4. 

   E-mail (6%)

5. 

   Total Blackout (3%)

6. 

   TV (3%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

• Bennett Marco (@Bennett_Marco) reported a minute ago from Port Douglas, State of Queensland

  @paulshelb @Telstra Damn!

• Matt Gillard (@mattgillard) reported 2 minutes ago from Port Douglas, State of Queensland

  @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

• Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported 52 minutes ago from Port Douglas, State of Queensland

  @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

• Ben Lord (@benlorduk) reported 58 minutes ago from Port Douglas, State of Queensland

  Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Dave McPherson ⛰️🏃🏽👨🏽‍🚒 (@boymc) reported 4 minutes ago

  Every. Single. Interaction. with @telstra is a like dealing with an organisation determined NOT to have your business. It is consistently (over many years) the WORST customer experience I've ever had to deal with.

• Michelle (@EffingHardy) reported 5 minutes ago

  @GabriellaS24 @Telstra Glad to hear they listened properly to you and fixed it. I really think that a lot of the problems with Telstra’s reputation come as a result of those profit centres which operate under their banner but aren’t actually Telstra controlled. How are we to know which is which though!

• Hugh Russell (@HughRussell06) reported 6 minutes ago

  @vmainard @Telstra Exact reason I’m with Optus, not to mention their **** customer support

• Triff81 (@triff81) reported 16 minutes ago

  @deeplongstop @Telstra Dude try giving someone a call and see if they’ll fix it for u and u stay with them. @Telstra is not providing a service to u at the moment.

• Mitchell ralph (@mithoroughbred) reported 20 minutes ago

  @Telstra where I've lived just 5 minutes out of scone for almost 5 years now the mobile internet here has gotten progressively worse up until right now where I'm getting 0.1mb down!!!!!! I have called and asked for it to be looked into for years and constantly get ignored!!

• Patrick Denvir (@PDenvir) reported 27 minutes ago

  @craigreucassel @NBN_Australia @Telstra Follow up to previous comment, big shout out to Telstra & nbn who again failed to install nbn service, and managed to not even let us know they were not turning up. 8 months and thousands lost from **** comms and worse service. Omdudsman next. How have you a license to operate?

• Van Tran (@vantrancan) reported 29 minutes ago

  @Telstra can you please stop asking your customers (whose service you have not activated) to text or call you. It makes @Telstra seem out of touch with reality. Fix my service !

• 💓Gabriella Ⓥ Fox 🦊 (@GabriellaS24) reported 30 minutes ago

  @EffingHardy @Telstra Exactly, I didn’t know that either. I didn’t find out for months that he was paying nearly $200 month for phone and internet he never used. So many similar stories. I feel for the elderly, they’re seen as fair game

• Michelle (@EffingHardy) reported 35 minutes ago

  @DameHat @Telstra He sucked. Will never be going to that shop for even the smallest thing again.

• Janet Hattam (@DameHat) reported 35 minutes ago

  @EffingHardy @Telstra I also, was slugged with 'free' accessories. Living on a disabled pension, doesn't help having added expenses.