Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SK
(@Sewhankim1) reported
@JulianBurnside Telstra is awful. A company that has a long history of predatory practises especially against poor people.
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yehuda harmor
(@fluffylucy) reported
@JulianBurnside You mentioned Telstra and service in the same sentence. An incompatibility that immediately caught my attention. They actually have a service policy which is centred around hostility to customers and which treats them as the enemy. I have hundreds of stories that are mind blowing
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yehuda harmor
(@fluffylucy) reported
@Telstra @JulianBurnside I suppose it looks bad when a celebrity highlights your disdain for your customers in a public forum. But even if you fix Mr Burnside's problem in good time, it's your company's approach to service that is the problem.
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Tarren Hunt
(@TarrenHunt) reported
@JulianBurnside Telstra’s product is brand loyalty not customer service, people pay unduly for it
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Julian Burnside
(@JulianBurnside) reported
I have Telstra wifi: not working since Thursday. I’ve been on the phone to them for hours. Telstra’s service is awful
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therealgary
(@gaxfax) reported
@JulianBurnside Even when I worked for Telstra I used TPG, they're totally ****.
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💧Keaton HJ
(@keatonhj) reported
@Telstra I understand why I was texted, this is just a comment on your terrible sales people who had no idea what the offer was and also after verifying my account they then proceeded to ask for my name and number. Did it get routed to India and a new system after the 1800? Disjointed.
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Lee Tulloch
(@missleetulloch) reported
@JulianBurnside Everything about @Telstra's 'service' is about non-communication. Every interaction is elevated to high farce. I had to go to the Ombudsman to get action.
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Marese😈
(@MareseCarver) reported
@JulianBurnside Haven’t been a Telstra customer for 20 years; best decision ever!!
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MANIAC COP 3
(@raratimmar) reported
@JulianBurnside Surely you're friends with a Telstra board member down at the arse paddling Hellfire club?