Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/08/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KenKennypants Ken Roberts (@KenKennypants) reported

    @Telstra Telstra is taking money out of my bank account to pay a bill that is not my own telstra account. Legal stealing I call that backed up by Telstra staff that say they made changes but the changes never took place. Going to prison is what happens to people who don't pay

  • cgeard Carli Geard (@cgeard) reported

    @Telstra no internet connection in Youngtown Tas 7249. Modem is showing amber light on mobile signal , I can't see any outages listed. Any tips.

  • brianluidog Brian Lui (@brianluidog) reported

    Tip for people on Telstra who are having flaky internet connections: try disabling 5G on your phone and connecting to 4G network only. Seems to be much more reliable

  • LachyByrne Lachlan Byrne (@LachyByrne) reported

    @runbeagle @embingham215 the Telstra example in the module was really promising in the effect a fast and direct reply can have on helping to ease the impact of cancel culture #curtindigipr

  • Ben16222067 Ben (@Ben16222067) reported

    @vernon_withers @Telstra But it’s usually only a hundred or so dollars more than rrp. That’s $100 for the service of paying it off over 2 years. That’s a pretty good service for people with no cash flow who can’t afford the phone, isn’t it?

  • EonThesis Eon Thesis (@EonThesis) reported

    Telstra torture - so I after the store "assistance" got my account details wrong - I went onto Telstra "help" used the app to get a phonecall, received a computerised call then before I could speak, was cut off... Telstra's incompetence is only matched by its lack of coverage

  • Matthewjw1978 Matthew Wilson (@Matthewjw1978) reported

    @SqdLdKashifSyed @Telstra Look I’m with Optus moving over to Telstra Optus customer service ease of use shits all over Telstra but Telstra has the better mobile service Optus is hopeless drops out all over the place in Sydney for Christ sake

  • OiranMatt Coburn (@OiranMatt) reported

    If Telstra was ever personified as an anime character I bet they’d be a ojou-sama with an obsession of selling overpriced phones outright or on expensive as **** plans…

  • ajdlinux Andrew Donnellan (@ajdlinux) reported

    @PT_CBR (ignoring the crap phone reception for anyone who doesn't use Telstra)

  • spikey_cat Spikey_cat (@spikey_cat) reported

    @Telstra Is there any way I can get the help section in the online account part of your website to work? I've tried different web browsers and its never worked for as long as I can remember?