Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jarobes
(@Jarobes_) reported
@Telstra Bout a week, been very slow, I thinking maybe a free upgrade 🥺 -Jarobes
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Jack Sumner
(@preciouspress) reported
—rectify the problem including resets to my Telstra modem. I was also required during this extended period to give on 3 occasions my name, address, date of birth and billing reference. On Tuesday, the problem still unresolved, I requested that a technician visit be arranged—
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Lisa Greig
(@austaxter) reported
@NBN_Australia @Telstra I live in Bayside Melbourne. Since the wind on Fri 29 Nov where my #NBN cable detached causing a traffic hazard and subsequently severed that Fri - I have been without #NBN - after multi calls to #Telstra Fix date was yesterday - still not fixed.
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ari loves kay // BLM // 02.09.2018 // ia bc exams
(@actmyagedjh) reported
@Telstra Hey Jax thanks so much for responding. I’m on the phone to someone at the moment and the issue is basically resolved, however I’m not entirely happy with the customer service experience. I’m happy to DM you about the issue with the customer service person’s name :)
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🕯️ Dave Underwood 💉💉
(@DaveMUnderwood) reported
@DawsonEJ If it were, the network would stagnate and prices go up. Much like what happened with Telstra after Howard's sell off. Australia would fall even further behind on Network infrastructure / connectivity ratings. Once at 23rd globally, to 57th after Telstra sale, /2
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Gabrielle Jackson
(@gabriellecj) reported
@DianaPegoraro My phone used to go to wifi calls inside but got anew one and it doesn’t work anymore. I have temporarily given up calling Telstra to find out why. Have been on their network with both phones
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ari loves kay // BLM // 02.09.2018 // ia bc exams
(@actmyagedjh) reported
why is this telstra customer service lady so rude she’s basically yelling at me
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David Sweetnam
(@GetIntoEnglish) reported
@StephenLStClai1 @abcnews Totally..esp now with how mobile technology is developing. Atm it might depend where you live, but i use Telstra data for my devices and modem and it seems pretty quick. Plus i’ve heard nbn has slowed down speeds in peak periods but people still paying the same.
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Lisa Greig
(@austaxter) reported
@Telstra Hey Jimmy. NBN came and severed the cable over road on Fri 29th at 1pm - but wouldn’t reattach it. I had to contact @Telstra - bureaucracy. So first contact Mon 1st. First appt Wed 3rd - came and said needed bucket truck. Couldn’t fix. Next appt yesterday- nothing. No more info
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AustralianPolitics
(@NoSpinPolitics) reported
@AlboMP DECEPTION: Fibre was NOT REPLACED by Copper. The Telstra copper cable was used instead of laying more fibre. Labor connected ONLY 200 000 premises as it mismanaged the rollout. Labor could not fix it then!