Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (35%)
-
Wi-fi (9%)
-
E-mail (5%)
-
TV (3%)
-
Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
-
Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
-
Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
-
Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
-
Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
TBOY_Jarod
(@jarodmellor) reported
@Telstra You'd think it would be, but it's ground hogs day everytime I speak to someone. I literally just need a new modem, but every time the person changes they want to go through everything again. I miss Australian support, or just techs who have any degree of initiative.
-
Mr A-Game
(@MrA_Game) reported
@Telstra Your team made me hard reset my modem. Everything works now but you can bet as soon as I start streaming, my internet will cut out for a few minutes. I’ll check my router and it will say there’s no connection to the internet.
-
Naomi Elle
(@naomi_t_81) reported
@Telstra Been passed from billing, to connection management team and now back to technical support. FFS @Telstra #telstrafail
-
Zvyozdochka
(@Zvyozdochka) reported
@swearyanthony Not to forget Telstra, of course. The lumbering Govt Telco that *could have* been forced to link our nation, but instead was sold so Brian Haradine (sp?) could get a few bucks for Tassie. * never delivered.
-
Chandan Vijayvargiya
(@chandan131313) reported
Worst customer service @Telstra I have an nbn connected and tried to get resolved from past 4 days and still agents asking for my account number and the address, though I have provided it multiple times.
-
Naomi Elle
(@naomi_t_81) reported
@Telstra Holy jesus, noone can help us at Telstra.
-
Naomi Elle
(@naomi_t_81) reported
@Telstra Hitting hour 2 of my calls with Telstra, passed between billing, connection, technical support back to billing, spoken to 5 different people all of which who have said they would be able to help me, had two phone disconnections and verified details about 8 or 9 times @Telstra
-
Mr A-Game
(@MrA_Game) reported
@Telstra Your team will then say there hasn’t been any issue with dropouts on their end, so clearly the fault is from the phone pole to the router.
-
Mr A-Game
(@MrA_Game) reported
@Telstra No, they never told me they would monitor it over time. They would pass the buck on to ME, tell me to monitor it and to contact them if it drops again. A few weeks ago they ended the chat by saying they would do some 'advanced tests' and get back to me and they never did.
-
Pat Loria
(@pat_loria) reported
@Telstra customer service has become non-existent since the beginning of the pandemic. You simply cannot get past the automated phone trees (they must think they are so clever) and actually talk to a real person. In the market for a new phone company with real people.