Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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matt kocaj
(@mattkocaj) reported
@techAU A bunch of @Telstra executives late yesterday afternoon — “Do you want a truck full of Elon’s Starlink receivers to show up tomorrow? You want that all over social media? Then get the ****ing ship out there now and fix it!”
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Bronwyn Simpson
(@BronwynSimpso12) reported
So we contacted @Telstra on THREE separate occasions to ensure our nbn connection would be transferred correctly. They still managed to get it wrong. They’ve disconnected us & told us a technician cannot rectify THEIR error until next week. Appalling service.
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Robert Tunn
(@Robert6420) reported
@Telstra Location of assistance is a vital element of customer service iny view.
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BigWetBlokes
(@joebamabinladen) reported
@Telstra Hi guys, my internet is being incredibly slow today (almost like it’s not actually working) I’m not sure if this is a problem on my end or Telstra’s problem as we’ve just had flooding here that has damaged roads and other things. Cheers
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TheShitGamer
(@The5hitGamer) reported
@Telstra any update on outage in banora point my wifi is out, I can't make calls and my normal data is up and down can barely do anything
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Patrol Gaming
(@PatrolGaming11) reported
@Telstra Hi Winona, I dodn't write back as thge issue had been sorted. But of course it's back again today.
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Sandra
(@SandraWhibb) reported
@Optus Fix the service! NO PHONE for 24hrs now...this is not on in floods. No communication with family they were very worried. Maybe lucky that after about 12hrs my Telstra NBN came on to at least let ppl know we were okay. Fix the phones! I can't call about appts or family
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Mark Boscawen 💧🐀🇺🇦🌎🌡🚴🏼♂️🤿🔊💉💉💉😷
(@Bosca61) reported
@sharanjit @Telstra If go to NBN rollout map, include your address & tick Service Type you’ll see if you are in a FTTN area & so see if this box is being used as part of your NBN service. Any particular reason for query?
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Rando Calrissian
(@bamberee) reported
Again Telstra 4G useless in a blackout (10pm - will this even go through)
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Owen Loney
(@OwenLoney1) reported
@Telstra Shocking slow Telstra downloads and outrages, a disgrace in this age of so called high speed NBN broadband