Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Amy-Rei Stephens
(@MsAmyRei) reported
@maximum_sincere Not sure why you can't, you should be able to ask set a disconnection date for the service, just say you're moving to an area that can't be serviced by Telstra. Closing an account entirely is different, and you probably can't request that because of pro-rata charges.
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💧Ross Hageman
(@HagemanRoss) reported
@Telstra They hung up without getting back to me. Very poor form
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Xr globalised
(@sarah_andros88) reported
@Telstra or @nswpolice can go arrest next-door at 10 parkes Ave they know who @Telstra can stop complying with acma !!!! and messing with my network
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Jett 🖤
(@Jett_B2211) reported
@Telstra Can you tell me why my service keeps dropping out & I have no mobile internet now? I can message my location. Your Customer Service both on the phone & online as well as instore are useless. Got a spare technician available that I can speak too? Someone smart please.
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David Aurora Audio
(@davidaaudio) reported
@Telstra You’re joking, right? Nobody from Telstra is even sure if the cancellation went through, it’s literally just a 50/50 to wait and see whether the money returns to my account at some point or if a watch shows up. So yeah, there’s a LOT more you could do to help.
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David Aurora Audio
(@davidaaudio) reported
@Telstra Like more than one of your staff have completely given up on trying to make sense of the case or get a case manager to call me and have instead suggested having the ombudsman step in. That’s pretty bad, even for Telstra.
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pfizer söze
(@maximum_sincere) reported
Telstra are telling me they can only cancel an internet service on the same day you call. You can't ring up and say "we're moving out on x date and want our account cancelled effective that date"... is that right
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David Aurora Audio
(@davidaaudio) reported
@Telstra Update from the next week- chat/phone didn’t help, went to a store. Queued for 90 minutes, @Telstra worker goes “What the hell? How can we stuff up so many times on one case?? Ugh. Hey, have you heard of the T.I.O.? Cool. DEFINITELY get them onto this”. Confidence inspiring.
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RoeJogan
(@RoeJoga09488483) reported
@Telstra Sorry to bother again, are you able to direct me to the website? The Telstra outage website shows no interruptions when I plug my address in, maybe just update that if you can for others if they’re in the same boat as me :) thanks again
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Limming
(@StyleSpace2) reported
@Telstra Imagine texting with you are more efficient than speaking with your customer service team. After I switch to NBN, the **** went down day by day. That's it. I am done.