1. Home
  2. Companies
  3. Telstra
  4. Port Douglas, Queensland
Telstra

Telstra Outage Report in Port Douglas, Cook Shire, Queensland

Why is my Telstra service not working?

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk
    Ben Lord (@benlorduk) reported from Port Douglas, Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco
    Bennett Marco (@Bennett_Marco) reported from Port Douglas, Queensland

    @paulshelb @Telstra Damn!

  • portdouglas
    Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BeachGirlJan
    JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    @jeff32567916 Tech sav not me doesn't know what a data service is. Guess I'll have to contact Telstra.

  • Chewie65354432
    Chewie Killmouski 🇦🇺😺🐈🐱 (@Chewie65354432) reported

    @BeachGirlJan We got rid of the land-line years ago. Got Foxtel and Neighborhood Cable. We are with Optus because of multiple fights with Telstra. Won't consider NBN, it's too slow.

  • KimVivin1
    Cherokee Viviæn (@KimVivin1) reported

    @Telstra are becoming increasingly worse! Not only are all new plans having to be paid via Direct Debit, they also now charge customers a fee to pay accounts via Debit or Credit Cards. Customer choice has been removed completely and we are all backed into a corner!

  • BraidzMCau
    Braidz (@BraidzMCau) reported

    Got this Telstra Air **** thats apparently in Boronia for the next few days while the nets down. How good is the future ey

  • IraSnave
    Ira Snave (@IraSnave) reported

    @peter_donnelly My brother in law is a liney in Canberra, and he’s like a spider monkey going up those poles! Also I hear you on Telstra, we’re with Optus and trying to get someone out to fix our NBN box was a hassle and a half.

  • trentgaybody
    John Walsh (@trentgaybody) reported

    @HeroTechs2 @Telstra I’m not sure how you can help me. My internet and wifi are back on after 3 days of the same messages from Telstra. I’ve been offered $20 of my bill. Woohoo! Beyond a joke

  • geoff_baby
    Jeff - Common 'tator' (@geoff_baby) reported

    @Kate3015 @constan10101 Hopefully they still may 'charge' the individual stores. NO, I don't condone what the non Telstra owned stores did and never intimated that!

  • maree_newberry
    Maree Newberry (@maree_newberry) reported

    @BeachGirlJan I had our landline disconnected and we still have NBN and Foxtel. I changed our NBN from telstra to Aussie and we've never been happier

  • addcount
    Jenny Bickley (@addcount) reported

    Woman gets cancer. Has a couple of months no income. Has amounts on @Telstra bill to query but too sick to spend time on phone. Pay normal $240 per month but not the $400 query. @Telstra solution is to cut me off. No person rang me EVER.

  • Russputin2
    Russell Drysdale # IStandbyDan, Louise &Brittany (@Russputin2) reported

    @Telstra Thanks Stacey, much obliged. Great to see Telstra on the job! We get the Telstra threat to cut off our internet scam almost Daily, depending on the week. The Email Scams of our $60k Ford 4x4 wins and $200-$600 vouchers from every co known to man have slowed down mercifully.