Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (37%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
-
Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
-
Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
-
Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Ashleigh Colleen
(@AshleighSculley) reported
@Telstra we’ve been without internet for almost two days now. When I speak to your representatives, I’m told there is an outage and they do not know when it will be fixed. When I ask to be compensated for the outage, I’m told I need to wait until it’s working again to ask.
-
Peter Bradford
(@Isometimeswish) reported
Hey @telstra you called yesterday to tell me my very late NBN connection would be made today. Still waiting. Then you told me my backup sim in my modem would be data loaded within 2 hours. Still waiting 7 hours later. A real dearth of service. Should have gone elsewhere #poor
-
RashadInOz-2020
(@rashad_rebuilt) reported
Hey @optus just a well-deserved "Thank you" for great customer service getting a wifi modem organised and working. That's fresh from 5 hours on chat with @Telstra trying to get a simple problem resolved.. Yep. *trying*. Still broken.
-
JT Photography and Digital Art
(@GraveWhisperer) reported
Had enough of your ******* bullshit @telstra. The so called NO call backs. I've been without service on 2 devices for AN ENTIRE WEEK and the entirety that you come up with is "we'll escalate it" with no actual effort to fix this issue yet thinks its entirely ACCEPTABLE to take
-
Nick
(@nickspilly) reported
@Optus You guys are quick to charge but your service was down for 5 days last month. And when Telstra service goes down for some unknown reason yours is stretched to its limits and then same thing happens. Not good.
-
Mike Rowe
(@mike_rowe) reported
@Telstra Nothing further as of yet. Box is still down.
-
skiipefn
(@skiipe1) reported
@Telstra fix my internet
-
Jack Bartley
(@JackBar94672383) reported
@PatrickJaeschke @AlexBallhausen Telstra are not the Govt, why would a company spend money on a network and get no return, its economics, have you looked at a satellite phone for emergencies.
-
Helen boosted Robertson
(@HelenRobertson4) reported
@Telstra Our whole community has had raised this issue. I’ve lived here for almost six years and in spite of promises it has only gotten worse. Telstra is better than the other providers.
-
christine tiley
(@ticley) reported
@Telstra I have moved into a retirement village which has no NBN but your telephone operators don’t understand that there is no NBN here and keep telling me to plug my smart meter into the NBN box and turn the modem off and on. Frustrating!! Help!!