Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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DJG
(@djg1357) reported
@Telstra And why would not one of the many message app Telstra people not bother to mention this small fact? They have all pretended they could solve the problem and then nothing. Never told me to contact someone else - and when I have tried to call I got sent a message to go on the app.
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GalacticTB
(@GalacticTb) reported
@Telstra what's with the outage? And I checked on the outages it states that the schedule completion will be Sunday afternoon? Very ridiculous. Any information would help...
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GrecianTiger🇦🇺🇬🇷🐯
(@martythetiger) reported
@NBN_Australia Been trying to get answers through @Telstra for over 24 hours, they are saying they’ll “escalate” with you guys, is there a problem with NBN in Gladesville Sydney 2111? Just be nice to know.
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Merry Sithmas
(@spclark14) reported
@fredermusic_ @JD_NBA @Telstra Awful customer service, just a bog standard notice on the website with no explanation or other details. A week long wait with no internet, TV or phone is terrible. I shall be lodging a complaint with the TIO.
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Unpublished Critic
(@Edgemonsta) reported
Seriously. How **** are @Telstra? They don’t want to talk to anyone, direct you to a messaging service, who then don’t respond to you. Absolutely crap “service”. Too big to care about their customers. Should be broken up. What a rubbish company. #telstrasucks
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Jitendra Godhwani
(@godhwanijm) reported
@Telstra No one contacted me, issue remains still
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peejosity
(@peejosity) reported
@Telstra and now the call gets picked up and put straight back on hold. A+ for bad customer service......
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Kierra
(@poisonzombii) reported
@Telstra we've been trying to get ANY sort of help with our home Internet issues for HOURS now with no response via the app, also sat on hold on the phone for 20mins for us to be hung up on. Can SOMEONE please actually help?
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Megan S
(@meganvs) reported
@Telstra It has, but took far too long and I missed my exam. 26 hours of texting with your “customer service” is far too long. I was told we could keep our email free for first 12 months. Is this no longer correct?
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Anti all dis
(@Ani53266204) reported
Wow @Telstra your online chat support really could do with some improvement. 20mins to start to engage