Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (40%)

2. 

   Phone (38%)

3. 

   Wi-fi (11%)

4. 

   E-mail (4%)

5. 

   Total Blackout (3%)

6. 

   TV (3%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

• Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported 10 minutes ago from Port Douglas, State of Queensland

  @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

• Bennett Marco (@Bennett_Marco) reported 54 minutes ago from Port Douglas, State of Queensland

  @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Henry18 (@MarcusHenry18) reported 14 seconds ago

  @Telstra Just great,Telstra delete your email on 1.8 when you didn’t ask them to & you have to keep calling them every day to fix THEIR stuff up.Each person you talk to has a bloody different story.Told each time 24/48 hrs to fix. Now another 5 to 7 days FFS.

• Henry18 (@MarcusHenry18) reported 25 seconds ago

  They tell you business days, no not business days. You quote a reference number to them, they say it doesnt exist, or you didnt call on that day. What a miserable excuse for customer service Telstra. You suck.

• Evan King-Macskasy - Proud Cave Dweller (@EMacskasy) reported 2 minutes ago

  @jenpryor1 Try Aussie Broadband. We moved there after an incredibly traumatic experience with Telstra (dealing with their overseas call centres is akin to being waterboarded). Have had no issues with Aussie Broadband and their Australia call centre.

• A/Prof Brett Aimers (@bmaimers) reported 3 minutes ago

  @Telstra I’ve tried changing to a Telstra internet plan since mid June (yes, June…) You have bungled 4 orders, I have 3 modems on my office floor and no WiFi. You’ve just switched off the 4G back up and tell me I have no internet until Friday. #appalling #unprofessional #poor

• Wayne Offer (@wayne_offer) reported 5 minutes ago

  @RNBreakfast @AlboMP @TWUAus is it not time to review our two major icons of Australian service suppliers #Qantas #telstra and bring them back under some National control. Privatisation toxicity has left customer and national responsibility dormant They are essential services

• Google it mate! 🙄 💉 (@PaulHenry524) reported 9 minutes ago

  ... drag out. We're into day 14 tomorrow of an outage, We have the backup data vis modem SIM, which they top up. Bill relief. But every day or so a brand new merry go round with Telstra help /chat. Blame seems to be batted btwn the 2 orgs. ...

• IceGecko (@GeckoIce) reported 13 minutes ago

  @Telstra You have everything you need to fix it if you wanted to. Does not bother me either way, I like making these posts.

• 69SUGOI69 (@6Sugoi69) reported 14 minutes ago

  @Creamy_VR @DarkViperAU @Telstra Yh man in a lot of companies they have **** support staff who don't get payed enough

• Tania Steenholdt (@TaniaSteenholdt) reported 15 minutes ago

  @Telstra It is a conversation we have every year for something that just needs to be fixed properly and never is. I can’t believe the onus is on the customer to spend so much time just sorting it out!

• A/Prof Brett Aimers (@bmaimers) reported 16 minutes ago

  @Telstra More then frustrating. Most definitely not an outage, rather a switching off of the 4G back up. I ‘should’ have an internet service by Friday with no ETA provided. Very unimpressed.