Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Dell
(@IAmSimonDell) reported
@mediahunter @Telstra It's a joke that's the level of service a national operator delivers....
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Timothy Holborn
(@SailingDigital) reported
@Telstra Telstra services throughout Port Douglas has been down since yesterday morning. Businesses were closed due to it. Signal now appears to say #5G but there's no signal / throughput. Some calls have work poorly, notifications may get through after several hours. AFAIK: @Optus works.
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Jason Andrade
(@jasonandrade) reported
@Telstra It’s been a black spot identified since the Waterfall disaster* and it still exists today.. Surely, surely in 2021 a conversation to fix this could be had? Is there even a public reason why it has no plans to be sorted? *2003!
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Aussie Knick Fan
(@AussieKnickFan) reported
@NYKAustralia Do you rate Telstra? They were trash for us. We changed to Aussie Broadband on the NBN and basically haven’t had an issue at all. Need peak performance to see the Knicks dominate in HD definition
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Timothy Holborn
(@SailingDigital) reported
@Telstra @Optus Fwiw: if the network knows there's an outage, it would be good if a notification was sent via text when #www doesn't work, providing an ETA of when it'll be resolved.
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NathanJamesKnives
(@NJKnives) reported
@Telstra Annnnnnnnnd.......Ghost town, yet again. Say you can't use the magic app, (as you don't provide rural coverage) and @Telstra all of a sudden doesn't give a **** about serving you as a customer. Just harassing you with bills during and extended outage that is the 10th this year.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL
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Chris McLay
(@chrismclay) reported
We've enjoyed @Telstra's mobile network for 14 years, and suffered their support. Today I learned they are going to increase our mobile bill by 40%, or $60/mth with no benefit to us.
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Jim B
(@jimbroson) reported
@Telstra Hi Jimmy, I'm happy to report an NBN Technician attended and were able to reinstall the cable and reinstate the service. The next important step so this doesn't happen again to others: I have useful, objective feedback for Telstra to help improve your process. Who can listen?