Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chirag
(@gladiatorchirag) reported
@MelanieTait Boost mobile uses Telstra network and I use the $150 recharge that lasts for 1 year.
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🕯 Claire Langdon 🕯
(@AuntyCaire) reported
@youi_insurance has call centre employees WFH so why not @Telstra ? I need help today to fix a plan cancellation error by my local store. No apt avail till tomorrow. MyTestra app is useless. Support staff don't understand / can't help. I'm beyond frustrated. Please help me.
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jen brennen
(@zen_jen) reported
@MelanieTait I do Telstra prepaid. 150 for 6 months. 25 pm. I never run out coverage good. Love @SpencerHowson household. As always thought of everything. Wish I had a Nikki in my life.
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Schnädelbach
(@Schnaedelbach) reported
@Telstra I login and click: “manage your account settings in your profile here” ... it does nothing, it just goes back to the same page. WTF! Now I’m waiting for a reply to my message ... 58 minutes, nothing achieved. I just want to activate my personal hotspot! FFS!
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Tony
(@tonyvibo) reported
@BroHilderchump @zerogeewhiz My NBN keeps dropping out nearly every day, Telstra keep on doing the same when i contact them, turn the router off and on, Bend over, cough. Fooking annoying, it's a problem at their end, not at mine.
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Gazza (sewer rat)
(@Gundy38940340) reported
@MelanieTait Telstra plan for $50, never go over never use all the data 60gig
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phoenix
(@girlbosstsumu) reported
**** telstra
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Dr Jeannine Baker
(@nenieb) reported
@MelanieTait We switched to Boost - owned by Telstra & uses whole Telstra network, but cheaper than Telstra plans. I pay $30 p/m for 20gb data. And no contract. Vodafone & Optus were terrible where I live (south coast NSW).
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WebScale Webster
(@vcdxnz001) reported
@JasonCParis @vodafoneNZ Thanks will do. I was on Zoom back to back and it would regularly drop out for minutes at a time. Network completely dropped at Arairimu. iPhone 12 Max Pro as well. So brand new device. Car is on Telstra and did not drop.
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Peter
(@psg_au) reported
@NBN_Australia @Telstra So, just got a Text from Telstra saying that my NBN Service is now fixed and the ticket will be closed..... Not more than a hour later and we are back to the yo-yo between DSL and GSM. Guess what ? ITS NOT FIXED!!