Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 11/19/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NotAnotherYLMZ Ylmz (@NotAnotherYLMZ) reported

    @JimBrowning11 Hi, I'm in Australia and I just received two scam calls from two different numbers claiming to be from @Telstra, telling me my internet will be cancelled due to hackers. How do I get them shut down? +613 9701 3970 (0397013970) and +613 9727 2177 (0397272177).

  • AUSFestivus ⬅ INSERT NEW NARK (@AUSFestivus) reported

    @Telstra Also strange. That number is disconnected. It’s odd that the phone network allows disconnected numbers to make outbound calls and claim to be you. Surely calls from actual Telstra numbers should come up as being FROM Telstra no?

  • jadajade21 memyselfi (@jadajade21) reported

    @Telstra I have an internet outage and have been told it will be back up tomorrow morning. I work from home and have to use my mobile data to work. Will I get reimbursement for my data???

  • MissAlli81 Allison Wilson (@MissAlli81) reported

    @Telstra Been in touch with tech support. Line monitoring for a couple of days and go from there. Thanks for the reply

  • ckillaby Craig Killaby (@ckillaby) reported

    @NBN_Australia @Telstra after waiting for 2 weeks for a technician to arrive and set up the connection there has been a no show. Please advise on how/why this has happened, this is incredibly poor.

  • FinanceSavvy1 Squires70 (@FinanceSavvy1) reported

    Getting @telstra to help with anything I’d like going to the dentist. Painful and once they are done you’ll have no teeth. They refuse to assist to get problems solved and push endlessly to self serve with their processes are broken.

  • jirouiz je (@jirouiz) reported

    @Telstra Fixed service. Wifi reconnects and then disconnects. Goes on for days and I couldn't handle this with all my online work due this month.

  • BlueJayGliding 💧StoryGirl (Jemma) - Black Lives Matter (@BlueJayGliding) reported

    @somuchbullsh @mishyloan You have to wonder how many spending programs carried over from the Howard era were counted towards Rudd/Gillard deficits... Let's not forget that it was Howard who spent down the surplus he had Costello had amassed via the privatisation of Telstra in his last term in office.

  • FinanceSavvy1 Squires70 (@FinanceSavvy1) reported

    @telstra if people don’t want to use online services why keep pushing for that service only?

  • KieranPlim Kieran Plim (@KieranPlim) reported

    @Optus Dont know what my username is? But my fiancee who just moved to optus from telstra, myself & our supposed 5g Mobile broadband just chooses to work when it wants to. Same problems as the start of the month in april. Tower issue at ST Lukes school still it seems.