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Telstra outages and service status in Port Douglas, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Port Douglas, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Telstra

Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telstra Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk
    Ben Lord (@benlorduk) reported from Port Douglas, Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • portdouglas
    Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • mattgillard
    Matt Gillard (@mattgillard) reported from Port Douglas, Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco
    Bennett Marco (@Bennett_Marco) reported from Port Douglas, Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HansOrph
    🇺🇦Hans Orph🇺🇦 (@HansOrph) reported

    Cya Telstra you've increased the price for the second time in <12mths, aren't willing to even discuss it beyond "it is what it is, we're the best" (paraphrasing). So @Telstra's lack of client retention attempts has lost me as a customer. I'm paying out and moving on.

  • met_oshi
    MetOshi (@met_oshi) reported

    @RealMetroLounge @WindsorDebs You should take one look at what Telstra did to both the cellular network and our internet infrastructure. Telstra were still offering capped data when other companies had unlimited; Telstra denied uncapped data could exist

  • Aussie_Anzac
    Brett Phillips (@Aussie_Anzac) reported

    @Telstra what the hell is going on with the mobile phone infrastructure in the Coonamble area? For over a week now, havent been able to have a complete conversation with my Dear Friend. Keeps dropping out. Its the 21st Century for smegs sake! Get your **** together!

  • jonty_hare
    Jonty Hare (@jonty_hare) reported

    @Telstra here’s some free advice: your new messaging is terrible AI slop, it is like talking to ChatGPT. I know you probably thought people wouldn’t be able to tell but we can.

  • IMudlet
    Its Mud Yam Mud (pronoun half) (@IMudlet) reported

    @SocialPiranha3 @jumbarrawa I am stuck with telstra down here and SPIN in sydney

  • Miss__84
    miss_84 (@Miss__84) reported

    Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

  • Trendy_Tim
    Tim (@Trendy_Tim) reported

    @accent_trace @ktdenise I think I had a minor mental glitch I did the calc using 24 months out of habbit, so yeah it’s more like only 500 a year cheaper, still hard to find an actual benefit to Optus/Telstra’s over priced plans. 10 years ago, you’d get an iPhone and service for $40 a month.

  • tinyspeckofkel
    ✨ kp ✨ (@tinyspeckofkel) reported

    Hang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?

  • clarkes
    Clarkie. It's the vibe of it. (@clarkes) reported

    @Mr_Fanta_Pants @Telstra Aldi uses Telstra network. We have had it for 10 years. No issues. Unused Data rolls over and over.

  • ayyyitspete
    LifeWithBeard™ (@ayyyitspete) reported

    @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.