Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/17/2025 20:10

March 17: Problems at Telstra

Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PunishedDilbert pünïshëd dÏlbërt (@PunishedDilbert) reported

    Now thinking about the HTC Desire I got on contract whose default signature was “Sent from my HTC DESIRE on the Telstra Next G™ Network”

  • 06eleven 06ELEVEN (@06eleven) reported

    @tonyvibo @Telstra Pretty sure we're in the same part of town (don't worry, not stalking. You just posted a pic of the border checkpoint that was set up a couple of hundred metres away). I had exactly the same issues with Telstra, so moved to @Aussie_BB. Have none of those issues.

  • duncanmcdonnell Duncan McDonnell (@duncanmcdonnell) reported

    @JenRoss2009 Thanks! Telstra is the only available service here so they have a monopoly...

  • PremiumAcer BirnoOCE’s Chef (@PremiumAcer) reported

    @BirnoOCE @Optus This is why Telstra is better, I’ve lot of friends that were with optus, they hated so much and they are never again using your ****** service @Optus

  • Jane_L_Kennedy Jane Kennedy (@Jane_L_Kennedy) reported

    3/3 I hung up. Calls numerous times using different numbers (one from Iran). Said I was stupid not to trust him and berated me for not opening the Anydesk app. I feel very concerned for vulnerable people. Hoax calls should not be an accepted part of our lives @telstra #auspol

  • Thecrowlster Helen Crowley (@Thecrowlster) reported

    @Jane_L_Kennedy @Telstra I had an older friend who has since died and was harassed in this way over a period of 12 months despite her daughters interventions and CBA. It literally drove her to a deep depression from which she never recovered. 😭😭

  • facedwithdeath Ando (@facedwithdeath) reported

    @telstra how useless does one have to be. Can you answer me why I’m paying $140 a month for a service that barely ******* works??? Like, ever???

  • adambspencer Adam Spencer (@adambspencer) reported

    Is anyone else on the Northern Beaches finding it a complete internet ****-hole atm? @optus phone and internet dongle completely busted @telstra dropped to 3G “Mates” internet completely dead

  • duncanmcdonnell Duncan McDonnell (@duncanmcdonnell) reported

    I don't think I've ever disliked a company as much as @Telstra. Paying for a service that is consistently not provided. Hotspotting most days. Just terrible.

  • DeanLARSSON1 DEAN LARSSON 🇦🇺 (@DeanLARSSON1) reported

    @tonyvibo @Telstra Im on IINET iv never had a problem in 4years iv had it. Unlimited WiFi $80 a month.