Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/03/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • crypto_bitlord7 Crypto ฿itlord (@crypto_bitlord7) reported

    @Telstra Nah bro say what you gotta say right here. I spent near 2 hours on the phone only to be scammed by a rogue employee Couldn’t even take the time to connect my service just straight out rugged me

  • sallydashwoodau Sally Dashwood (@sallydashwoodau) reported

    @Optus I had already been down this path. No one was very helpful at all so I left @Optus, joined @Telstra and got a sweet data deal for the family AND the new phone I wanted. My tweet wasn’t a call for assistance, I just want people to know how crap the service is

  • bourkese Susan (@bourkese) reported

    @Telstra I still cannot view netball games on my iPad as a Telstra customer.

  • PC_PR1NCIPAL PC (@PC_PR1NCIPAL) reported

    @crypto_bitlord7 @Telstra @Optus are just as bad man. Employees in one of their WA stores have been sim swapping users and trying to hack exchange accounts

  • jessicacarriage j e s s ¹ᴰ💙🕊 (@jessicacarriage) reported

    @Telstra Yeah, I recharged my phone the other day because I’m using a prepaid service and I can’t use it all. It doesn’t say anything about it not being active

  • giuva78 Joanna Marletta (@giuva78) reported

    Hey @Telstra so I claim my points for an item that was delivered to the wrong house as verified by Startrack. You keep me hanging for a couple of weeks then call to tell me that my points have been returned to me. The item redeemed was on 'special' at the time. I'm not an idiot🤔

  • CryptoChad6 CryptoChad6 (@CryptoChad6) reported

    @crypto_bitlord7 @Telstra This is why I never give my credit card details over the phone to anyone.

  • AuWatergate Mark Stephen Flowers (@AuWatergate) reported

    Telstra is my service provider for wifi , they never left GOV actively participate in blocking service to me at times when i need to tweet , there is a NSW Police Operation that's been running 16 years against me proven on paper yet the Berejiklian Nsw Gov are conspiring >

  • crypto_bitlord7 Crypto ฿itlord (@crypto_bitlord7) reported

    Called Telstra last week to get a new high speed internet connection. They took my credit card details and never charged me. Called again today and learnt a rogue employee has been scamming people like this. Thanks @Telstra 👍

  • sendai sendai (@sendai) reported

    @alicehv Is it a business plan? If so, I recommend contacting a Telstra Business Centre, moving the service to their management and then have them sort it out. It’s about the only way I’ve been able to have Telstra issues rectified with any sort of urgency in the past 18 months.