Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/17/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • saboud1 stephen aboud (@saboud1) reported

    @Telstra Have been a customer for decades. Does my head in that I cannot speak to anyone

  • IndigoDaya Indigo Daya (@IndigoDaya) reported

    @Telstra Oh goodness, hullo Telstra. I made a complaint last year about service so details will be on my record. Then, & again recently with an issue, it’s been almost impossible to speak to a person when I really needed to. One time I lost net access for 10d WFH.

  • shazil89 M. Shazil Khalil (@shazil89) reported

    @Telstra @fufuad_ Yes true, Telstra customer service is worst. Unfortunately, we don’t have enough options in Australia so we have to stick with these rip offs. Recently, Telstra have been deducting payments from my bank which were not for my account & customer service did nothing to resolve this.

  • Endareth Endareth (@Endareth) reported

    Each time I’m forced to deal with @Optus or @VodafoneAU support I invariably end up annoyed with them. And then there are times like this where I have to deal with @Telstra support, and am reminded what truly horrible customer service is. Wasted hours trying to fix a $2 SIM…

  • fufuad_ Fuad (@fufuad_) reported

    Thank god i still have my awesome Optus mobile plan that still doing an awesome job. Not like yours poor service and customer support. I never use @Telstra before and i think it supposed to stay that way. What a disgrace!

  • fufuad_ Fuad (@fufuad_) reported

    You guys directed me to your 24 hour live chat and since last week gave me this reference number. And guess what?? Today i need to explain everything from square one all over again without any solid solution @Telstra

  • IndigoDaya Indigo Daya (@IndigoDaya) reported

    @Telstra It’s resolved now, thanks. I’ve been happy to pay a bit more for Telstra to get better service (I’ve been a long term customer), but now the service has gone so downhill (except you’re v nice Laura!) - I can’t see a reason to pay more, so am looking at moving when I get NBN.

  • danonit Daniel Schell (@danonit) reported

    @hadricus @Telstra Probably need to check coverage maps for where you commute. In SA it’s Telstra > Optus > Voda generally. You can also use Telstra network with other providers etc.

  • BryanPaton Bryan🍥 (@BryanPaton) reported

    @SznFornaroli I've had kayo & Telstra so watching A-league games have been easy for me but hopefully this means some air time on FTA. Looks like I'll be subscribing to another service. TBH, I think I'm at my limit. Live sport streaming is **** due to the slight delay & buffering I experience

  • DerekRobinson2 💧Derek Robinson (@DerekRobinson2) reported

    Bloody Telstra bloody bloody Telstra- they've had a planned outage that has now dragged on for nearly two days. Occasionally I get to read and post a tweet- fed up I'm going to the ombudsman no internet and no banking!