Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (44%)

2. 

   Phone (36%)

3. 

   Wi-fi (9%)

4. 

   E-mail (5%)

5. 

   Total Blackout (3%)

6. 

   TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

• Bennett Marco (@Bennett_Marco) reported 20 minutes ago from Port Douglas, State of Queensland

  @paulshelb @Telstra Damn!

• Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported 26 minutes ago from Port Douglas, State of Queensland

  @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Flora (@moronseckshual) reported 3 minutes ago

  not me hotspotting myself while i’m frantically trying to write 1/2 of the essays that i have due tonight because telstra has an unplanned wifi outage that’s only going to be fixed tmrw 💀

• staryoshi06 🛡 (@staryoshi06) reported 5 minutes ago

  @hoser_meier @Telstra finally someone else actually mentioning this, i’ve felt like i’ve been the only one having this problem all weekend

• Hazel Flynn (@HazFly) reported 9 minutes ago

  So no internet via our @Telstra NBN service for more than a day now despite all the obvious checks & reboots, yet #telstra’s site says no outages. We’re in Corrimal. Anyone else in #Wollongong area having problems?

• Kirsty (@kirstymob) reported 10 minutes ago

  @Telstra Since I connected our internet last week it has been these speeds. I tried contacting help over the phone but got no answer

• ethan (@e__t__h__a__n) reported 14 minutes ago

  @Telstra @RaummannTweets kinda sad that people pay so much money each month for high speed internet from the biggest internet provider in Australia and all they do is **** you over constantly. I really doubt Australians will ever have good internet sadly 😔

• Philippe Gascon (@PhilippeGascon) reported 16 minutes ago

  @Telstra signed up for internet 2 weeks ago. Still waiting for it to be activated. You cannot speak with anyone on the phone nor can you chat with anyone. Messaged over 1 hour ago an no reply. When will someone help. Perhaps I should be looking for the cancel service option.

• Kara 💎 (@karaxgg) reported 18 minutes ago

  @Telstra Hi Ollie, can someone please DM me? My pre-paid sim activation is still "in progress", it's been 5 days now. Can't call as there are no agents in call centres. Can't live chat as there are no agents. PLEASE help me, or refund me so I can change providers. Need my phone TODAY.

• Chris Arancibia (@chris8449) reported 18 minutes ago from Sydney, State of New South Wales

  @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

• Allaben🕷 (@Allaben) reported 18 minutes ago

  @Telstra just told to use your messaging service which is BLOODY USELESS. NBN failed on Saturday. Told issue escalated to level 2. Then told issue closed when I messaged today. Issue live and I need to know when it will be fixed. Have a 4 day conference on Thursday!

• Jo (@JoDog) reported 19 minutes ago

  @Telstra My local Telstra store has shown me my area is in a black spot . The issue happens inside, outside, near the home and to anyone with a Telstra phone in the area. Sometimes no coverage, weak 3G or 4G sometimes. Your faults department knows but no one will improve the service. 😡