Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Port Douglas, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Port Douglas, State of Queensland
Latest outage, problems and issue reports in Port Douglas and nearby locations:
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Bennett Marco
(@Bennett_Marco) reported
from
Port Douglas, State of Queensland
@paulshelb @Telstra Damn!
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Matt Gillard
(@mattgillard) reported
from
Port Douglas, State of Queensland
@corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.
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Keithea Schaedler, Port Douglas Qld real estate
(@portdouglas) reported
from
Port Douglas, State of Queensland
@Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.
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Ben Lord
(@benlorduk) reported
from
Port Douglas, State of Queensland
Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BIG ROCKS, Nth QLD
(@BigRocksWeirNQ) reported
@9NewsQueensland @TimArvier9 Perhaps an investigative report re lack of maintenance with rural & remote Telstra towers where older battery backups are failing - Qld townships have no comms for over 10hrs when Ergon supplies fail (another issue!). Telstra has NO replacement regime in place = QLD lives at risk
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Ashlyn Kentish
(@ashlynkentish) reported
@Telstra We can’t get an answer as to what is being done & there seems to be some confusion about what the issue is. We haven’t used our internet any differently than the other months (over several years) that we have been with Telstra & my questions as to the data usage are being ignored
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Hoarder of old game stuff.
(@PsychosisFuzz) reported
@Gunsinaustralia @KKeneally In Telstra it went like this: Gov owned- Skilled contractors. Benefits. Work done by the book. Slow red tape. Privatised- Overseas outsourced contractors, so that Telstra no longer pays super or benefits. Often not working to Australian standards, but cheaper. Faults often made.
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Tess Tickles
(@EMMMMgirl) reported
How can I pay you mob hundreds of dollars every month & still get such awful service? Do you actually employ any humans or is everything just technology based? At least get your technology up and running efficiently if you're going to depend on it so heavily @Telstra @TelstraEnt
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Cranky Pants
(@crankydaks) reported
@Fathairylazy @Telstra Why do Telstra keep claiming faults are resolved when they are so clearly not? I cannot get anything done about my Mum's home phone that's been dead for over 4 weeks now. If they just phoned her number they would see it's not working. Do technicians even still exist? Seems not.
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Candy J
(@LiveLrnExplore) reported
from
Parkes, State of New South Wales
@Telstra This tweet brought to you by me piggy backing off my Optus phones fully functional mobile network data. Eftpos machines are unable to do this. So any work around has to come from Telstra or I have to get the bank to change to Optus.
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Ashlyn Kentish
(@ashlynkentish) reported
@Telstra I have just read the Fair Use Policy and none of that is relevant to our situation, nor has it been mentioned to us via @telstra chat during this entire day of trying to sort this. Also, none of the remedial actions listed are what is happening with our service.
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Steph Thompson
(@steph_said_this) reported
@Telstra Last time it was escalated, they had said they had fixed (obviously hadn't) it before the person I was speaking to had finished asking if they could help with anything else. People keep insisting they will fix it
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Dirt Tracker
(@DirtTracker4) reported
@Josieamycashman @MrKRudd I refused to connect to the NBN because I didn't want to support ANOTHER government disaster. I use a Netgear LB2120 4G modem and Telstra data only sim. My internet blitzes my neighbours NBN, and it's portable anywhere in the country with phone signal. NBN=FAIL.
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💧Ang Vickers
(@AngVickers) reported
@Telstra Thanks Laura, the outage page is not correct at present. It’s a shame Optus and telstra can’t work together in a natural disaster to ensure people’s safety.