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Telstra

Telstra Outage Report in Port Douglas, Cook Shire, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Port Douglas, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk
    Ben Lord (@benlorduk) reported from Port Douglas, Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • portdouglas
    Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco
    Bennett Marco (@Bennett_Marco) reported from Port Douglas, Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • QueefBoys420
    Dreams Dumpy (@QueefBoys420) reported

    my mum was on the phone to Telstra bc they shes only get like half the mbps that she’s paying for, and they were saying they were gonna cut off the internet, that they can’t send an email bc of the pandemic, and asking stupid questions like whether she was married or single😭

  • PhilMason69
    Phil Mason (@PhilMason69) reported

    @zollotech No problem here on iPhone 11 Pro with Telstra Mobile in Australia 🇦🇺

  • bradleyseehusen
    Bradley Seehusen (@bradleyseehusen) reported

    @Telstra I keep getting told I will get a call back. I never do. I keep getting told “24 hours” until I will receive an order number… and I get nothing. It’s been a week. I want to cancel my order and go with another provider BUT NOBODY CAN FIND MY ORDER? Reference #: 17544313

  • xdBlynk
    Blynk (@xdBlynk) reported

    @Sceptic yo @Telstra surely help me?

  • moncur_d
    doug moncur (@moncur_d) reported

    @WilliamsAndrewP On an iPhone over a standard Telstra 4G service

  • 121uki
    '.....not a mere Device' (@121uki) reported

    @Telstra ‘Your service is interrupted’ Just my service or broader than that? Restored by 2am tomorrow?? Online learning and working from home.

  • DocNMFC
    Adrian Perry (@DocNMFC) reported

    @Telstra After another round, Internet seems to be behaving. After another ‘background’ intersedence of unknown origin. I believe that I am due a substantial credit for the ridiculous amount of time I have spent on the phone when the problem has been solved from within Telstra.

  • bbyzoh
    byzoh (@bbyzoh) reported

    @Telstra it would be extravigant if you could fix my internet <3

  • pauldutton1968
    Paul Dutton - Kali Mukwarra Barkindji (@pauldutton1968) reported

    @girlscouter No. Ppl in Wilcannia are 200kms away from nearest stores in Broken Hill. Not sure if police are allowing ppl to travel in between. Tinned foods, flours, face masks, sanitizers, Telstra mobile credits. Hopefully NSW Health or NSW & Federal Govt might consider the needs ASAP.

  • yo__fo
    YoFo (@yo__fo) reported

    @FlipPrior It's a Telstra problem. Em Rusciano posted about it the other day with a detailed response from Telstra