Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 12/15/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DigitalMedia_LM Laura McDonald 🌊🧼 (@DigitalMedia_LM) reported

    @aussielunix Telstra can’t even supply enough to my office and some idiot decided to make the info go up into the air, down to Melbourne and up in the air again. Gosh I can’t wait till the next generation get in the office.

  • _13JM Jack (@_13JM) reported

    @jakelambert23 @Telstra @jakelambert23 he was tapping away and the made it out the computer was going slow.

  • katesmith28220 Kate Smith (@katesmith28220) reported

    @krisgracehely @TheNakedFarmers @MichaelAckland3 We’re still in a legal battle with Telstra now, almost 18 months on. Small regional business. No phone for six weeks. They gave us ONE mobile for five staff members to share for two of those weeks 🙄 Their legal team are trying to break us with continued stupid questions...

  • Brucesm18536877 Bruce smith (@Brucesm18536877) reported

    @andy_penn You asked for it. Karma init. 5g is more important than customer service i guess. Telstra only cares about govt, corporate and enterprise customers. We are treated as dogsh#te and low class. Andy u call 132200 and try speak to someone. THERE IS NO CUSTOMER SERVICE!!

  • trader_bold OldBoldTrader (@trader_bold) reported

    @StanH2443 Garbage like club websites. AFL live shutdown probably to appease media rights owners. Run by Telstra I think.

  • duncanhart @duncanhart@fediverse.partners (@duncanhart) reported

    @Telstra you have no idea how frustrating it is to deal with the online service chat and then be told to go to a shop. i want to know how the esim was deleted from my device, my a/c is in good order, i pay the bills

  • moeg99 Lily (@moeg99) reported

    @TheNakedFarmers @MichaelAckland3 That sucks, Sophie. I hope you get a useful response from Telstra.

  • triveselo Triveselo (@triveselo) reported

    @TheNakedFarmers @PCKJ3627 @MichaelAckland3 4. (cont) within 24 hours. 5. Take your business to Aussie Broadband or Mate or any outfit with Australian call centres only. The offshore consultants at Telstra work from scripts only and if the issue is outside those narrow parameters, you're screwed.

  • MpPunchy Punchy (@MpPunchy) reported

    Wow I just got hung up by @Telstra in trying to dispute a bill claim. How pathetic. Absolute poor customer service

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @TheNakedFarmers @MichaelAckland3 Maybe the CEO @andy_penn could help, considering #telstra is crap under his leadership