Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/28/2024 21:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OzAz asOzAz (@OzAz) reported

    internet is still up... at the moment after going down 4 times in the last 2 hours but @Telstra internet test page just sits there spinning doing nothing

  • CloudsCreek Meredith Stanton (@CloudsCreek) reported

    @talkingkoala I want trackers on Telstra executives as well, still no landline... now in 5th week of fault. Mobile reception is crap and can only get limited access to internet in the wee hours. 24/7 chat wont work... given the royal run around (Have tractor can destroy system for service🤬)

  • OzAz asOzAz (@OzAz) reported

    Oh and the phone music on hold is glitching because we get **** mobile reception! 0 out of 5 @Telstra I just love living in a worse than 3rd world country when it comes to internet and mobile

  • _vTg_ Vanessa Solomon (@_vTg_) reported

    @Telstra Hi Ollie, thanks for getting in contact. I was able to message a Telstra support person during business hours today and they've resolved my issue. It seems the system was closed over the weekend. Thanks

  • Eddy_Jahn Edward Jay (@Eddy_Jahn) reported

    @Telstra What is going on with your customer service? It used to be great but recently you haven't been answering phone calls, emails, or the online chat. I submitted request to have internet disconnected and still waiting for reply. Pls help

  • Nath_G_ Nathan Gaughan (@Nath_G_) reported

    @Telstra Trying to help my folks sort out their NBN connection and it's been a real struggle to get onto anyone regarding copper pair identifier information - what's the go with your support at the moment?

  • Eddy_Jahn Edward Jay (@Eddy_Jahn) reported

    @Telstra I just want to have someone call me or confirm disconnection of my internet service please. What is the best way to contact you for this? Your online & app self-service doesn't have a disconnection option.

  • kmmr99 KMMR (@kmmr99) reported

    @Telstra It's 45 days and I've been in touch twice with issues. One issue improved for a bit, and then a few weeks later the phone failed. Is there no discretion? For a premium pixel 5 phone?

  • adriancraddock Adrian Craddock (@adriancraddock) reported

    @Telstra I contacted telstra a month ago to try to cancel my account. I got passed on to your text messaging service and never got a reply. My old plan did not suit my needs and hence I've been charged for excess data because I was u able to leave.

  • lisapodcasts Lisa Tait (@lisapodcasts) reported

    @Telstra Your text messaging feature is having a bad day. I’ve been re-routed four times today.