Telstra

Telstra Outage Report in Port Douglas, Cook Shire, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Port Douglas, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Port Douglas, Cook Shire, State of Queensland 03/03/2026 19:30

March 03: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Port Douglas, State of Queensland

Latest outage, problems and issue reports in Port Douglas and nearby locations:

  • mattgillard Matt Gillard (@mattgillard) reported from Port Douglas, State of Queensland

    @corduroy @Optus Last year Telstra was the same man. They just have no clue about customer service.

  • portdouglas Keithea Schaedler, Port Douglas Qld real estate (@portdouglas) reported from Port Douglas, State of Queensland

    @Telstra I eventually spent yet more time trying to resolve this earlier today. If the matter is not resolved as had been proposed by Telstra customer service person 8 days ago, I will indeed lodge a complaint. This has been going on for 3 months & I'm tired of reinventing the wheel.

  • Bennett_Marco Bennett Marco (@Bennett_Marco) reported from Port Douglas, State of Queensland

    @paulshelb @Telstra Damn!

  • benlorduk Ben Lord (@benlorduk) reported from Port Douglas, State of Queensland

    Shockingly bad service from @Telstra - no phone or internet service for a week now. Keep calling to be told either the case has been closed (without resolution) or it’s being worked on and to expect an update within 24 hours. Utterly hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MyTweating my tweats (@MyTweating) reported

    @Telstra very frustrating and I will leave telstra due to the lack of help from the store at Brandon Park.. no explanation from them, "computer says no" sums up their response and I had to research the topic at home

  • cyril_okan B3NTL3Y BOI3🕊🦅 (@cyril_okan) reported

    @Telstra I am fit for this job 🤲🏾🤲🏾.yall can double check on your system to see my customer details. Its time to reconnect with GOD.

  • MyTweating my tweats (@MyTweating) reported

    @Telstra time spent instore suggests you cant help me.. I had an expired drivers license but not accepted as it is expired (drivers license done for points and confiscated, never had a passport)

  • RichardHallett8 Richard Hallett (@RichardHallett8) reported

    @ryan_milgate @EmmaKealyMP Getting a couple each day, it started 2 or 3 weeks ago. Not sure what the hell is going on or why Telstra can’t screen that crap out

  • Topaaz5 Topaaz (@Topaaz5) reported

    Don't you love it when your in a zoom, then stupid telstra cuts off internet

  • theredbrigade I'm A Guy Like Me (@theredbrigade) reported

    @ALDIMobileAU What's going on with the network near Grafton? Unable to download on 4G. A small x through the 4G reception icon for near a week now. @Telstra

  • DaviesMez Mez Davies (@DaviesMez) reported

    @MadamEarth I am getting 3-4 messages everyday saying I missed a call and and voicemail left but the spelling is really bad. I have been inundated over the last month. I block and delete but I wish I could find a way to stop this. Telstra knows its happening

  • michaelcindric Michael Cindrić (@michaelcindric) reported

    @Telstra another day another service drop out. Wonder if the status page actually lists the issue this time rather then me having to call up to get that confirmed and then told oh yeah there is an issue check status page even after i explained its not showing outages

  • testok51981 tariq (@testok51981) reported

    @Telstra It was down for a few minutes. But came back up quickly

  • SteveInSunbury Steve Coughlan (@SteveInSunbury) reported

    @Telstra Thanks for the reply, but it doesn't quite cover it. Scam Watch is nothing more than a Notice Board, with no ability to act on any issues. Surely, as the Telco, you would have the ability to intercept messages coming through from OS with a mismatching ID People are losing money