Telstra Outage Report in Port Macquarie, New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Port Macquarie, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Macquarie, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports Near Port Macquarie, New South Wales
Latest outage, problems and issue reports in Port Macquarie and nearby locations:
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, New South Wales@MeckeringBoy @LeanneH56251190 I'm on a 50Mbps plan as well and get 47-48. Have no issues with streaming Netflix or catch up TV at all. I did get a new modem when I went to provider. I went with Aussie Broadband bcs I was sick of Telstra BS. They've been great upfront, honest and ready to fight NBNCo.
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesAfter 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra
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Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, New South Wales@markjs1 @Aussie_BB @Aussie_BB are honest retailers and give the lowdown on your issues. @NBNCoLimited are lying ***** who blame everyone but themselves. It took an old @Telstra tech that #NBNCo had to bring in to sort our issue because they had no idea where we connected into the network.
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesI have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra also unreasonable and NOT good enough to have had NO wifi functionality for 9 days ... I have multiple devices and streaming services that rely on wifi connectivity ... I have been unable to back up my devices for 9 days ... no-one is able to help me with my complaint
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Rob Duffy (@seadoomad) reported from Port Macquarie, New South Wales@Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesPS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesSo @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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gazza (@biggazza77) reported from Port Macquarie, New South Wales@Telstra hey guys you really need to look at your customer service because I just upgraded to a pixel 3 went into the Telstra shop and asked for help moving data from old phone to new and was told it costs $30 what kind of service is that to customers #badcustomerservice !!!!!!
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesAnd on the tenth day of a planned service outage to my wifi functionality, my internet service provider gave to me ... NOTHING ... wifi supposed to be re-enabled but STILL NO WIFI ... so very disappointed and underwhelmed with the disservice @Telstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra It is simply not good enough and unreasonable for an internet service provider to fail to advise customers of a planned 2 week internet outage ... especially when that customer relies on that service to work from home, do University study and connect multiple devices
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesAfter reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesI have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Geering (@Josh07815895) reportedSo @Telstra have a network outage. Our whole suburb has no coverage and every everyone in the community keeps logging faults, but Telstra keep telling us all there is no outage and that we should switch our phones off and back on again. #gablesnsw
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J🔴⚫ (@jezryan21) reportedThe Telstra help on their website is atrocious, I don't think they understand English🙄
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Josh Geering (@Josh07815895) reported@Telstra has the most incompetent customer support team I have ever experienced. They literally said turning our phone off and back on again will fix everyone in the whole suburbs phone. We are now at 4 days without any phone coverage #backintheiceage
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Paul Usher (@paul__usher) reported@g_mulholland @Telstra I got help from the online chat.
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Hans Bruitzman (@hansbruitzman) reported@Telstra If only Telstra service was better. Not talking about coverage, talking about customer service. Having customers on phone for an hour waiting is awful service
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Essie Peta (@EssiePeta) reportedMoved out of my old apartment back in December 2021 & closed my account with @Telstra, so why after multiple communications & "corrections" have I recieved yet another f***** bill?!?!?!? Seriously WTF!
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💧Delma Clifton (@delmaclifton) reported@Aitch_El @MifWhy Super will always go up and down but it mostly grows. But Telstra 2 shares are still.worth less than they were bought for 20 years ago.
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Carsten Bauer (@numloxx) reported@Telstra is there a mobile fault in Jameson Mantamaru WA at the moment? No signal at all.
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Mansour Shukoor (@MansourShukoor) reportedTelstra mobile service has been down since Monday! I cannot receive calls or texts, please help @Telstra
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David Faulkner (@faulkie87) reported@HD_Gamer_84 @WOOLLEY_GAMER @Cubjo If you go to the top of Telstra tower in Canberra you can almost get one bar of signal......