Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 06/20/2024 02:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • AUSFestivus Andrew Best shaving yaks ... mking endorphins (@AUSFestivus) reported from Hornsby, State of New South Wales

    @yayKM Telstra has always run it afaik. They seem to do a good job. I can only recall a single widespread outage a few years back.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!

  • bradatslice Brad Keeling (@bradatslice) reported from Sydney, State of New South Wales

    @albericie @Telstra @albericie they are actually ok if you use the complaint login.

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.

  • lucyrunaways Lucy & the Runaways⁷🌾 (@lucyrunaways) reported from Sydney, State of New South Wales

    @MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jadajade21 memyselfi (@jadajade21) reported

    @Telstra I have removed the net cable and the mobile signal light is orange

  • wanga27 Isaac (@wanga27) reported

    @Telstra Hey Telstra, issues again today...this is ridiculous! Any idea when this will be fixed??

  • FinanceSavvy1 Squires70 (@FinanceSavvy1) reported

    Getting @telstra to help with anything I’d like going to the dentist. Painful and once they are done you’ll have no teeth. They refuse to assist to get problems solved and push endlessly to self serve with their processes are broken.

  • jirouiz je (@jirouiz) reported

    @Telstra mate fix ya connection

  • jadajade21 memyselfi (@jadajade21) reported

    @Telstra I have unplugged and moved to another area but the light on the front is red and there is no light on mobile signal now

  • Farquetoo farquetoo (@Farquetoo) reported

    @Telstra is there an outage on data in Sydney. I have lost all reception. I have a business to run. Tweeting from my spare phone with Vodafone.

  • zuccs Daniel Zuccon (@zuccs) reported

    @BeauGiles hey mate, re: OzB, looks like Telstra support One Number on their 5G plans now?

  • Trisha_is_Back Trisha_is_back (@Trisha_is_Back) reported

    @TelstraPurple pity its impossible to actually speak to a so called customer service person re the changes brought in re pre paid mobile ripoff @Telstra (Preferably not via Manila who couldnt even find my account)

  • mal_h Malek Hamdan (@mal_h) reported

    @Telstra I’ve been told it’s with IT and they need to do something on the backend. Whatever that means. My Telstra complaint number is 11334082 and TIO reference number is 2021/05/02548.

  • LindseyInManly Lindsey Williams (@LindseyInManly) reported

    @Telstra DAMAGE - 83 Roosevelt Avenue, ALLAMBIE HEIGHTS NSW 2100 TOWER IS FALLING DOWN