Telstra Outage Report in Pymble, City of Sydney, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Internet | |
| Sydney |
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| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@steveathon @Telstra The problem is a fat middle management with 35 yo UTS degrees in “it business” who just *** cover to improve their KPIs.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Suggest a new provider is called for. Never been impressed with Telstra over the years working in different businesses.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
@Telstra, they've done it again, only this time via a private number with a recorded message saying: 'your internet connection has been compromised. Please press 1 to fix it.' Thought you should know.
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🌴Tegan Jones on Holidays Babyyy🌴
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
And if you don’t - there are people at Telstra, Samsung, Edelman, HP, Campaign Lab, Microsoft/Xbox, Pulse and MORE who I’ll always do my best to pick up for right away. Sorry that I’m a bit **** at email some of the time!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Contacted @Telstra this morning about their notice I was on a new contract starting today. I stumbled on this in the app - didn’t receive notice of it in either email or post. Started a support thread but the agent said “let me investigate” at noon. Crickets since. Not happy
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.
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Lielette Calleja
(@LieletteCalleja) reported
from
Sydney, State of New South Wales
@NicoleREDLynch @Telstra The problem is that they offshore and they have no staff to take their calls! I left @Telstra for this reason. Wish I could leave mobile for them but no other network gives me coverage 😬🤢
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
“Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
I’d like to report this but do not want to spend an hr on the phone so you can check the same tool I do and see that everything’s fine. The network here isn’t working and I can corroborate this with other Telstra devices and other people
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
The worst part was that it was a feedback form that accepted my issue was not yet resolved but they still wanted feedback - too bad it was completely useless to both @telstra and me. I’ve asked Michael Acolander for an interview
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?
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Adam!
(@AdamNotMadam69) reported
from
Sydney, State of New South Wales
@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra It asked if the problem was resolved. The only option was to be shown a phone number to call or to not bother calling. No option to be called when a resolution was nearer. Or to access the ticket so more info can be read or added to. No one does “service” like this, only @Telstra
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra The problem has been occurring for a week now and the status page is not updated. I don’t buy what you are saying. What I do believe is happening is that Telstra is systematically underreporting network issues to make network reliability stats look better than they actually are.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra I’ve checked status for surrounding suburbs and there’s been no outages reported. So you are under reporting. Outages are understandable but not reporting on them then marketing yourself as the most reliable network is not on.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2
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💧Jim Koopman
(@jimkoopman1957) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Took Telstra 3 months and a complaint to the ombudsman for a human to come to Newport last week, open a pit and tell us the problem was nbn workers had cut the copper wire to our house.
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Daniel Gomez
(@druka1986) reported
from
Sydney, State of New South Wales
@Luceobrien I actually went with the all access from Telstra. Confirmation received, no issues…yet.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy
(@JemBeano) reported
Is there a company with a worse customer service setup than @Telstra? Been a loyal customer for years yet it is seemingly impossible to get in touch with a customer service agent.
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St Mary MacKiller
(@StMaryMacKiller) reported
@Telstra Clearing hasn’t worked. Same issues continue. 2:40 on hold.
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Melbourne Mick 😘🇦🇺
(@SgtJackVX35482) reported
@Telstra I am not a Telstra customer BUT you own the lines, the issue was put through as a priority, didn't know you'd move so quick interfering with my service between midday n now let's hope its fixed.... yeh right n the Pope's not a catholic 😡
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tbn97™🏴
(@tbn97) reported
@UguR_TR06 @Optus Cancel the order and move to @Telstra - you’ll be dodging a bullet.
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tbn97™🏴
(@tbn97) reported
@UguR_TR06 @Optus @Telstra Optus used to be good years ago, but I’ve had a nightmare 24 months with them. Migrated mobile, internet, landline away after repeated failures and atrocious customer service. So glad to be rid of them. Telstra mobile has better coverage, too.
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Taleah M
(@TaleahmMarie) reported
@Telstra @andy_penn A simple matter like this should not take months to solve. I should not have to be on the phone for endless hours and no resolution. I should not be hung up on by complaints staff. I am seeking legal advice tomorrow and again I should not have to do this.
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Taleah M
(@TaleahmMarie) reported
@Telstra @andy_penn Sent Tori but bet you will be like everyone else at Telstra and not help
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St Mary MacKiller
(@StMaryMacKiller) reported
@Telstra Useless. Just useless. Sent me to ‘troubleshooting’ which had no options relating to this issue. Over 2:50 now. And my battery is low so I have to stay near a powerpoint.
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💧 Rowan Rafferty
(@the_g_rant) reported
@telstra are any of your support services actually working? My NBN has been down for 3 days and I cannot even report it!
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B0ltr
(@B0ltrFN) reported
@GeckoFNT @Telstra same i had the same problem last night and today, @NBN_Australia what ******** r u doing