Telstra Outage Report in Pymble, City of Sydney, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
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JAC.SZN.CMNG
(@lockdownszn) reported
from
Sydney, State of New South Wales
@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Telstra 4G is still **** in the airport train tunnel.
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tracey27
(@traceys27) reported
from
Sydney, State of New South Wales
Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
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Goober
(@goober_au) reported
from
Sydney, State of New South Wales
@Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
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Andrew Birmingham
(@BirminghamAg) reported
from
Sydney, State of New South Wales
Hey @Telstra your contact centre is awful.
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Michael narroctt,
(@NarracottMick) reported
from
Sydney, State of New South Wales
ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯
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MelanieM
(@MsMelM) reported
from
Sydney, State of New South Wales
I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.
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Raymond Brown
(@jrbrown48_brown) reported
from
Sydney, State of New South Wales
@NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help
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SPEC Capital
(@SPECCAPITAL) reported
from
Sydney, State of New South Wales
On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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#IStandWithDan #DanForPM
(@IHateCarlScum) reported
@AFL I have tried multiple times to get access to this as a non Telstra customer who has previously bought the live pass but I’m getting no responses back.
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TheMarketingGurl
(@KatDruer) reported
@Telstra So last night @NBN_Australia send a message to say fault restored & cancelled my appointment 🤬 this morning when I contact Telstra you tell me there is outage so you can’t help me - which is it? It can’t be both? You need to get your facts straight
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N
(@NoamaBagel) reported
@AFL Hi Telstra customers, As a token of our gratitude for continuing to be with the most expensive Telco we are saying thank you by changing the previously free AFL Live Pass to a more revenue-generating model where you have to pay for the same service. **** you, The Telstra Team
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Bron
(@Brony05) reported
@PhilGould15 @Telstra @telstra is your problem! TPG BEST BY A MILE
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Keenan McGee
(@KieranMelb) reported
@Telstra fabulous customer services from your complaints team! Repeated calls after 5:30 pm despite me explicitly saying I can only talk between 4:30pm and 5:30pm! You’re a private company with the most appalling customer care in Australia Waiting for the TIO now
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Laura McDonald 🌊🧼
(@DigitalMedia_LM) reported
Hey @VodafoneAU your service coverage keeps dropping down to 3G in Sydney City and between there and the Eastern Suburbs. Please fix or adjust your phone plan charges for the last 48 hours otherwise I’m going back to Telstra.
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Lutra Capital
(@CapitalLutra) reported
Lol @telstra why do you continue to disgrace yourselves by requesting a call back to deal with your issues and then try to cheap out with your crappy, crappy app? Is it just a thing where you have to come on here and whinge on the Twitter and then you do your jobs or something?
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Staffnsnake 🐍🦚🦉🌿🌱
(@AsklepiusTheGod) reported
@Telstra I spoke to tech support and they did it instead
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Anita Hacking
(@hacking_anita) reported
Well that went well 💩🥄 when a scammer rings me to say he’s from the Telstra technical dept and that I’ve a ‘serious problem’ with my computer.. .... So I replied “well why are you ringing my mobile phone that’s with a different provider” ....🦗🦗
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chareli
(@chareli) reported
@Telstra hey Telstra, not only is my NBN down... My 4g is kapoot today! Constantly running on H+. What's going on?! It's taking ages to load anything at all. 😑