Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 02/05/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • Brendanoz Brendan O'Neill (@Brendanoz) reported from Sydney, State of New South Wales

    @thetopjob Telstra? I think the sell off was a bad idea though...

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • dorns2 Angus Dorney (@dorns2) reported from Sydney, State of New South Wales

    @boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help

  • dianainoz2 Diana (@dianainoz2) reported from Sydney, State of New South Wales

    @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

  • EtNa_Os2heavy stevecolbran (@EtNa_Os2heavy) reported from Sydney, State of New South Wales

    @farrm51 Yep me too. @Telstra is the utterly the worst “shitty” company. I thought a “contract” meant exactly that. Seems not? #ACCC #ACL @acccgovau action needed

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    Is there any way I can cancel my @Foxtel through @Telstra I ring the number only to find out that I can suspend my account but no way to cancel. Absolute bullshit. Allow us to cancel it online ffs.

  • ciaran82m Ciaran (@ciaran82m) reported from Sydney, State of New South Wales

    On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon

  • Opheli8 ((Mijanou)) powered by Autocorrect (@Opheli8) reported from Sydney, State of New South Wales

    @Telstra Thanks I got help via the telstra app...

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @evilZardoz Have you confirmed that the Telstra service is cancelled? They ignored the cancellation when my last line got migrated, had to call them.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • abhilashjha Abhilash Jha (@abhilashjha) reported

    @Telstra Your team at Chatswood Westfield is locked out of the TIL and can't sell anything, better help them, the floor manager is in a lot of anguish.

  • cyber_badger Badger (@cyber_badger) reported

    @Telstra my Pixel 4XL which is running the beta for Android 12 still will not update to the GA release version. Seems like there are still restrictions on what can upgrade on the Telstra network.

  • paddy019 Patrick O'Malley (@paddy019) reported

    Hi. I am having continued trouble with Telstra. Anyone got a direct no. to speak to a person, not a Bot???

  • smbtechnology Dave Benet (@smbtechnology) reported

    @Telstra can you please provide usable mobile coverage in Kyneton? Your service is unusable here!

  • StallionDuckx3 Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, State of New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • Hashmat_M Hashmat Moslih (@Hashmat_M) reported

    @Telstra When Telstra sends bills and give no service that is also theft and violence, is it not? My daughter cannot do her homework because for a month our internet is cut off and Telstra keeps on making false promises to fix it but it doesn’t.

  • mk_catmum m (@mk_catmum) reported

    @Telstra We were speaking to a customer service worker for hours yesterday and had picked our phone plans out and everything, then got completely blindsided by the direct debit right at the end. It was a massive waste of time.

  • markciri Ferrari F1-70H (@markciri) reported

    @startrack Hi StarTrack, I just received a text from StarTrack saying my parcel from Telstra is going to be delivered at my work address today before closing business but we aren’t open on weekend’s. What do I do? Please help ASAP! Thank you.

  • spedysss_au Spedysssau (@spedysss_au) reported

    @Mightyau_ Same ******* Telstra is ******* **** as

  • cmcaloonABC Cameron McAloon (@cmcaloonABC) reported

    @Telstra I’ve already gone through this with whoever was chatting to me on your “live chat”. This is atrocious customer service