Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 12/02/2025 23:50

December 02: Problems at Telstra

Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • harradine Kevin Harradine (@harradine) reported from Sydney, State of New South Wales

    @Telstra I tried to report a Telstra Air location that doesn't work, but your online chat directed me to phone up and the automatic voice on the phone directed me to go online. Twitter is my only hope. The location is 440 Victoria Avenue Chatswood NSW.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @K_Blake9 I started having serious problems from about 3 weeks ago. I’ve asked @Telstra no real reason given. I’ve even resorted to tweeting them earlier today and still no response. Can’t keep telling us that it’s the best we’ve got. Because if it is we are one ****** up country.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    Work from home they say! How can 1 do that with internet speeds of 5mbps download from purportedly Oz’s best network @Telstra it’s a friggin joke. I could walk from Strathfield to the city & back b4 a 50kb excel file opens. this country is not equipped for these situations.

  • lesleyhitchens Lesley Hitchens (@lesleyhitchens) reported from Sydney, State of New South Wales

    In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra The agent told me sometimes they get grease on the ph. Grease!!! I did have an ******* ph, my first mobile was motor rola flip ph. Never had an issue with grease before.

  • MariettaDelVecc Marietta Del Vecchio (@MariettaDelVecc) reported from Sydney, State of New South Wales

    Thanks @Telstra, I was just on hold for an hour before the line cut out. What a time for shitty customer service.

  • electricfuture5 Electric Future (@electricfuture5) reported from Sydney, State of New South Wales

    @Michael01996367 @MelbTeslaMatt Sometimes can just be a Telstra issue. But I've noticed the connection in Tesla is a bit dodgy lately.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra Your ELF policy is a sham. The reason the lease plan was good for me, i did nothave to go through this crap, 2 weeks on a plan and its back to more of your 0 customer service 0 care factor.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @denissnowy @9_Moley @NRL @AndrewVossy @RaidersCanberra Good point. I have it by virtue of being a @Telstra customer but because of shitty 4G service good luck if you can watch a game live as it happens. Can take over 2 hours to watch sometimes.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra ELF for Samsung note10 absolutely , intermittent issues, your customers is deplorable. I have a video of ph. failing, i would like one that works please.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra I have issue with new Samsung 10note, intermittent issues. I have been to 5 stores, dee why my local, i think Erina store, where purchase was made have blocked my number. Youre a disgrace.

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra no internet at 167 Regent St Redfern. AGAIN #Broadband #Telstra #outage #itsbeendays

  • AndrewColley Andrew Colley (@AndrewColley) reported from Sydney, State of New South Wales

    Last night @Ausgrid moved power on my st u'gnd. Partial outage was expected. #hfc cut out eventho I still had power. @Telstra assured me that it needed @NBN_Australia tech visit; wld take days. Telstra calls 2day & says it was a "scheduled" NBN outage & the network shld be up🤔🤔

  • carlonizeti Carlo Nizeti (@carlonizeti) reported from Sydney, State of New South Wales

    @hamishk79 @NBN_Australia @Telstra Yeah started to sniff around, people rave about @Aussie_BB so they might be a go! I’m also going to move some of my other Telstra services to other carriers, I spend so much money with them yet receive a less than premium service!

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult

  • giginator_ Gigi Penna (@giginator_) reported from Sydney, State of New South Wales

    Or @telstra is perfectly demonstrating their customer service skills

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @ahails @Foxtel @Telstra Ring up and cancel, they’ll give you something free for a while.

  • mturnerATB Michael Turner (@mturnerATB) reported from Sydney, State of New South Wales

    @shakeyourface @JoshStevo95 If the worst happens, look at some emergency roles at Telstra Call Centres, Coles and Woolworths.

  • _condo Andrew Condon (@_condo) reported from Sydney, State of New South Wales

    Great work @Telstra showing great leadership. Among a number of initiatives, agrees to extend any #sponsorship set to expire this year for a further 12 months to help provide their sport & arts partners certainty & valuable support needed to push through these unprecedented times

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSamPeth Sam Petherbridge (@MrSamPeth) reported

    @Telstra incident number INC16932446 and case number 25132094.

  • galaxygoop Hughbastian Bovemorris (@galaxygoop) reported

    @Telstra im gonna be honest i wasnt expecting a response in the first place i dont have a complaint

  • johnpur45487303 john purcell (@johnpur45487303) reported

    @TraceySpicer @Telstra Yes it’s standard behaviour. Check their record with the Ombudsman. Horrible company.

  • TheAndrewLeRoy Andy Le Roy (@TheAndrewLeRoy) reported

    @TraceySpicer @Telstra For Telstra, yes. They made my 83 year old dad sign up for internet saying his phone service would be cut off due to NBN rollout. They gave him ADSL because their fibre was available at his house, and by the time he died several years later, NBN was still not available either.

  • Mukurukuswinya tsome (@Mukurukuswinya) reported

    Both @Optus and @Telstra are neck and neck for the worst mobile data service in Atherton/Tablelands. Absolutely shocking.

  • JohnKramer7 John Kramer (@JohnKramer7) reported

    @Telstra Thanks Michelle. I've checked that site before & it says my tower (2453004, Dorrigo Mountain Top) is 3G with 4GX "proposed", (just like every 3G tower). There's a taller tower proposed (which may resolve our blackspot issue) but no date. How do we find out how long it will be?

  • maddiepalmer Maddie Palmer (@maddiepalmer) reported

    @Telstra Thanks Ryan, @TraceySpicer has attended to this particular issue, but please note the feedback that communicating crucial information only by text or email excludes elderly/digitally illiterate customers, who now more than ever may need to contact health services via phone.

  • Pragmaticaust Pragmatic Australian (@Pragmaticaust) reported

    @TraceySpicer @Telstra With Telstra all things are possible has been my experience. Customer service is 0/10 but they survive by sheer volume. My elderly mother just went through 8 months of drama and no phone for 8 months ….. only when the TIO get involved do you get anything resembling help

  • TraceySpicer Tracey Spicer AM GAICD (@TraceySpicer) reported

    I'm usually a fan of @Telstra but I just found out something pretty awful. They stopped my extremely unwell 81-year-old father (who lives alone and can't use a mobile) from making outgoing phone calls because of a $70 overdue bill. No warning. Is this normal practice?

  • MarriedtoBringo Super pissed off Scientist (@MarriedtoBringo) reported

    @TraceySpicer @Telstra When my Dads Health was declining,we had a note on his file that outgoing calls considered a priority, no idea if I have used the right terminology but whenever phones were down/blackout,he was always prioritised, would usually get a check phonecall from telstra checking on him