Telstra Outage Report in Pymble, City of Sydney, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.
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Zordabo
(@Zordabo) reported
from
Sydney, State of New South Wales
Telstra shop in randwick smells so bad, dude had to blast the place with Glen 20
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming
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Anthony Clark
(@AnthonyClarkAU) reported
from
Sydney, State of New South Wales
Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
Appalling service again @Telstra in your flagship store at 4.30pm and told need to make an appointment to have a phone looked at. Not happy at all.
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra Thanks for reply. I have been told issues will be resolved in 24/24
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles
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John Hall
(@jphall707) reported
from
Sydney, State of New South Wales
@telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....
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Marco Nero
(@MarcoNero) reported
from
Sydney, State of New South Wales
@Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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scott doorey
(@scottdoorey) reported
from
Brooklyn, State of New South Wales
@WazzFi @martyn_rees @TheWLAN @Telstra @Stephen__Cooper Exactly. How hard can it be to build a standalone event Wi-Fi network within MCEC....
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra It does not matter why I went in there it was that one store member from rouse hill lied to me about the service I could obtain at castle hill.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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elliemonster
(@sueellenosborn) reported
@Telstra why don't you have an option for pensioners to be able to contact you over the phone? My dad doesn't have a smart phone, so sending him a link to down load an app is pointless. He is currently disconnected despite paying his bill 5 hours ago
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elliemonster
(@sueellenosborn) reported
@Telstra @Telstra and if connection is so important to you as an organisation why does your 'help' line just hang up on callers without solving the issue. The #irony of a phone company who won't use a phone to help their customers
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Granny
(@Grannygrabber69) reported
@Telstra why did your company go to ****? 3 days and still can’t get an easy issue resolved?
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elliemonster
(@sueellenosborn) reported
@Telstra you know what would be helpful? If @telstra made it easier for elderly people who only know how to solve issues by talking to ppl able to speak to someone? #irony a communications company that doesn't let people communicate with them? My dad doesn't even know what an app is.
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Zahrah Aliyah
(@ZahrahAliyah) reported
@Telstra hi there, I've tried to use your chat feature on your website for technical support however I haven't had an agent log on any time I've tried. Is there a problem with it this week?
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Tropical Dad
(@TropicalDad) reported
@Telstra Bullshit. How is an 80+ woman, who doesn't even have English as a first language, and is regularly in and out of emergency, supposed to deal with this? Even now, after an hour on the phone, the service is still not connected, and you cut her off summarily...
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Tropical Dad
(@TropicalDad) reported
@Telstra Why DM? You don't want you that you leave vulnerable old people at risk to be public? Talk to your Technical Support desk right now, my wife is on hold for the second hour because what she was promised the first time hasn't happened...
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elliemonster
(@sueellenosborn) reported
@Telstra when are you going to restore my parents phone service? I would have asked in person but your "help" line just hangs up on me and your chatbot tells me to down load an app to a phone that is not a smart phone? How you I get help?
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ᴮᴱ미니모니⁷ 💜
(@7E55i) reported
@btsaeso Crap does this mean Aussies with telstra will need a vpn again???
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AB
(@LABH1975) reported
@Telstra (4) doesn’t now anything about the issue (nothing is on my mother’s file), or they have said it is in credit and she doesn’t need to pay, a note has been made and I am told no more calls will be made to my mum demanding payment.