Telstra Outage Report in Pymble, City of Sydney, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top
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Adam!
(@AdamNotMadam69) reported
from
Sydney, State of New South Wales
@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.
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Beau 😷
(@BeauGiles) reported
from
Sydney, State of New South Wales
@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.
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Lielette Calleja
(@LieletteCalleja) reported
from
Sydney, State of New South Wales
@NicoleREDLynch @Telstra The problem is that they offshore and they have no staff to take their calls! I left @Telstra for this reason. Wish I could leave mobile for them but no other network gives me coverage 😬🤢
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.
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🌴Tegan Jones on Holidays Babyyy🌴
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
And if you don’t - there are people at Telstra, Samsung, Edelman, HP, Campaign Lab, Microsoft/Xbox, Pulse and MORE who I’ll always do my best to pick up for right away. Sorry that I’m a bit **** at email some of the time!
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.
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Paul Skip
(@PSkip38) reported
from
Sydney, State of New South Wales
@Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.
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Andrew Best shaving yaks ... mking endorphins
(@AUSFestivus) reported
from
Hornsby, State of New South Wales
@yayKM Telstra has always run it afaik. They seem to do a good job. I can only recall a single widespread outage a few years back.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc
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Lucy & the Runaways⁷🌾
(@lucyrunaways) reported
from
Sydney, State of New South Wales
@MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Contacted @Telstra this morning about their notice I was on a new contract starting today. I stumbled on this in the app - didn’t receive notice of it in either email or post. Started a support thread but the agent said “let me investigate” at noon. Crickets since. Not happy
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra I have been in communication with your company via text for almost the last 5hrs - the text message service simply does not understand the nature of my issue. PLEASE respond.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Cowan
(@dannycowan) reported
@Optus @Telstra would happily switch over to you given the atrocious service from @VodafoneAU - if you're able to get me connected today/tomorrow?
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mia
(@drunkinyabenz) reported
help i just got an email with a presale code but i don’t need that for the telstra presale do i
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denzel
(@denzel18787038) reported
@Telstra help pls three home schooling and internet down, rebooted modem and nbn box
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Christy Creme 🧲
(@VerisielRain) reported
@Telstra please fix the servers for Billie Eilish 🥺
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𝓐𝓷𝓰𝓮𝓵
(@lastheaven_XXIX) reported
@konaachuu I switched to Telstra today! I have a lot of 5G data but my home internet usage averages around 250GB a month usually (sometimes up to 400GB if I'm downloading/updating games). I'm trying to figure out if I should cancel or downgrade
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💧 Brad Cahill
(@bradleycahill) reported
@Telstra you guys have been sending my business double bills for a service we cancelled 7 months ago when we relocated & moved premises.Every months we have to spend hours on the phone trying to sort this out to be told it is & every month the same thing happens again.Sort it out
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s
(@skipmyavenue) reported
@Telstra fix ur **** billie eilish presale is broken
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Jackie Ji
(@jackie_ji29) reported
@Telstra Hi Anto, my case number for the order is 19523976. Thanks if you could help.
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Mark
(@MarkinInOz) reported
@Telstra Foxtel and HFC Cable internet down in South Yarra? 3141
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slaydhd
(@SlayDHD) reported
@Telstra been killing it in the customer service and support lately. Can't even fault them.. never been happier to be their customer.