Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 11/18/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney TV

Community Discussion

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Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported from Sydney, State of New South Wales

    Hey @Telstra your contact centre is awful.

  • usaussie01 David Brown (@usaussie01) reported from Sydney, State of New South Wales

    @MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽

  • monsonflossy Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales

    @christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

  • jrbrown48_brown Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales

    @NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.

  • goober_au Goober (@goober_au) reported from Sydney, State of New South Wales

    @Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Telstra 4G is still **** in the airport train tunnel.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯

  • MsMelM MelanieM (@MsMelM) reported from Sydney, State of New South Wales

    I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • SPECCAPITAL SPEC Capital (@SPECCAPITAL) reported from Sydney, State of New South Wales

    On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!

  • traceys27 tracey27 (@traceys27) reported from Sydney, State of New South Wales

    Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep

  • NarracottMick Michael narroctt, (@NarracottMick) reported from Sydney, State of New South Wales

    ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.

  • monsonflossy Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales

    @christianharrup @cityofsydney @CloverMoore I’m all for good planning and well-designed phone boxes too, but don’t think blame rests on Telstra here. Those phone boxes, ugly or not, are an essential service to those w/out phones. Telstra are not designers. Good design management would consider that.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OffBeatMammal Offbԑatmammal 🇦🇺😷💉💉 (@OffBeatMammal) reported

    @Telstra Do you have a reference number for this outage/issue?

  • _tadhi Murtadhi Mu'tashim (@_tadhi) reported

    @Telstra I don’t have direct contact to the home owner. I complain through my employer as the accommodation’s provider, so it’s impossible to request such an access. This is the main problem, too many middlemen who don’t understand the situation and it leaves us the tenants helpless.. 😓

  • 2YEARMANDATE TruthIsFreedom (@2YEARMANDATE) reported

    @Telstra @noMercy_19 Wow Telstra replied to a complaint. Amazing!

  • RobWard13 Rob Ward AM (@RobWard13) reported

    @Telstra Case OBCS4239492 comments added Reference No: OBCS4239492 Status: Work in Progress Short Description: NSW 2566 - EVV -EVC00013765 - can't make or receive calls Company: THE SISTERS OF OUR LADY OF CHINA HEALTH CARE PTY. LTD.(Acct.2) Config/Service Item: Address : Priority: 2

  • zodion1971 Zoink (@zodion1971) reported

    @Telstra You're incompetent and incapable of doing your job. I'm not interested in your company structure. The internet either works or it doesn't. How ******* stupid are you?

  • Nex_Spl ~Nex~ (@Nex_Spl) reported

    @MageySenpai telstra, essay, homework, assignment, assignment due tonight, need help with essay, help with school

  • LorisSain LS (@LorisSain) reported

    @Telstra nbn service has out for hours VIC 3162, any updates ?

  • post_fact Gordon Farrer (@post_fact) reported

    Got a @telstra wifi booster to try to fix home wifi issues. We now have worse coverage. Sheesh.

  • moist_kangaroo Moist Kangaroo (@moist_kangaroo) reported

    @noMercy_19 @DarylTractor @Telstra 1. Open the screen that you want to capture. 2. Press the Power and Volume down buttons at the same time. 3. Your phone will take a picture of the screen and save it. 4. Stop making things up on the internet

  • aussie_ellie1 Aussie L.E. (@aussie_ellie1) reported

    @Telstra First yr of nbn was brilliant, then it’s slowed down over years, to this for the last few mths. Was unhappy to get email saying even if I change providers, it probably won’t change. That feels almost like a threat to make me stay. Stayed for 13 years, but I’m over it.