Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 01/02/2026 18:20

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra 1 hour 10 minutes and still on hold. Horrible customer service

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra I have met zero people who rate the quality of customer experience above 1. From training support staff to “not my department “ and “that’s no how the system works” messages I sincerely don’t see a customer centric construct.

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    @triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @cameron_rogers I’ve been in many Telstra offices. There is no shortage of money there. But most customers face the poorly paid and badly trained support staff while the company focusses 95% on shares and dividends. Is that a good thing?

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.

  • bradatslice Brad Keeling (@bradatslice) reported from Sydney, State of New South Wales

    @albericie @Telstra @albericie they are actually ok if you use the complaint login.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!

  • MC2Cities 💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales

    @Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TRAVLIC Tom Ravlic FIPA FFA (@TRAVLIC) reported

    @sofa_stream @Telstra @NBN_Australia The outage down here was real and the guys told me to restart my modems. That appears to have fixed things for the time being!

  • AMDVA_AU Anne Marie Doran (@AMDVA_AU) reported

    @Telstra @Andie1100 That's what I like to know. The last person didn't hang up and did a very good job sorting out my problem. Took 1.5 hrs but was pleased with the result so far.

  • mark_perry309 Mark Perry (@mark_perry309) reported

    @Telstra Pathetic costly service.

  • mark_perry309 Mark Perry (@mark_perry309) reported

    @Telstra internet is still substandard and the Service with online help pathetic. How can you be so bad at your job.

  • mark_perry309 Mark Perry (@mark_perry309) reported

    @Telstra No outages. Constant fault that Telstra won't fix.

  • RoeJoga09488483 RoeJogan (@RoeJoga09488483) reported

    @Telstra Oh **** sorry didn’t see

  • StingingPyjamas Mitchell steward (@StingingPyjamas) reported

    @Telstra Myself and neighbours have done it all before, for years they tell us all we're in a poor service area and nothing can be done. I got even worse from around 3rd of June when they claimed to be upgrading local telstra over 6 days we're lucky to have any service while outside

  • RodRobinson4 Rod Robinson (@RodRobinson4) reported

    @Telstra Nope. I am told to wait 24 - 48 hours before someone will contact me. It is a ridiculously slow process that increases my frustration. All I want to do is make sure I pay my bill ontime every time! Why is that so hard?

  • mark_perry309 Mark Perry (@mark_perry309) reported

    @Telstra Slow speed and dropouts. Several INC logs but the keep closing them saying they fixed it. Changed modem numerous resets. Sick of it. Bloody poor service. Sent complaint email. Will also follow up with ombudsman.

  • FiggyBushLemons GrannyPI (@FiggyBushLemons) reported

    @Telstra I've a 84 yo father living in Conondale has heart surgery and hasn't had his phone fixed for months. No phone just a old soldier guy...he writes to you, he rings he never gets looked after. Very sad .