Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 01/16/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • harradine Kevin Harradine (@harradine) reported from Sydney, State of New South Wales

    @Telstra I tried to report a Telstra Air location that doesn't work, but your online chat directed me to phone up and the automatic voice on the phone directed me to go online. Twitter is my only hope. The location is 440 Victoria Avenue Chatswood NSW.

  • electricfuture5 Electric Future (@electricfuture5) reported from Sydney, State of New South Wales

    @Michael01996367 @MelbTeslaMatt Sometimes can just be a Telstra issue. But I've noticed the connection in Tesla is a bit dodgy lately.

  • RobertA888888 Robert Anderson (@RobertA888888) reported from Sydney, State of New South Wales

    @bobjcarr I can report to you tgat is true. We work remotely but tge Telstra connection in our office goes down. I have to go back to the office to reset it so we can work remotely. It went down twice yesterday.

  • pricey43 AJP (@pricey43) reported from Sydney, State of New South Wales

    @Telstra why are you saying no outages but everything is down

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @K_Blake9 I started having serious problems from about 3 weeks ago. I’ve asked @Telstra no real reason given. I’ve even resorted to tweeting them earlier today and still no response. Can’t keep telling us that it’s the best we’ve got. Because if it is we are one ****** up country.

  • MariettaDelVecc Marietta Del Vecchio (@MariettaDelVecc) reported from Sydney, State of New South Wales

    Thanks @Telstra, I was just on hold for an hour before the line cut out. What a time for shitty customer service.

  • andrewramulu andyr (@andrewramulu) reported from Sydney, State of New South Wales

    @Telstra waiting for nearly 2 hours to CS; trying to check if my internet connection has happened at my place. Help....

  • giginator_ Gigi Penna (@giginator_) reported from Sydney, State of New South Wales

    Or @telstra is perfectly demonstrating their customer service skills

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra Your ELF policy is a sham. The reason the lease plan was good for me, i did nothave to go through this crap, 2 weeks on a plan and its back to more of your 0 customer service 0 care factor.

  • _condo Andrew Condon (@_condo) reported from Sydney, State of New South Wales

    Great work @Telstra showing great leadership. Among a number of initiatives, agrees to extend any #sponsorship set to expire this year for a further 12 months to help provide their sport & arts partners certainty & valuable support needed to push through these unprecedented times

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult

  • lesleyhitchens Lesley Hitchens (@lesleyhitchens) reported from Sydney, State of New South Wales

    In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra ELF for Samsung note10 absolutely , intermittent issues, your customers is deplorable. I have a video of ph. failing, i would like one that works please.

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @ahails @Foxtel @Telstra Ring up and cancel, they’ll give you something free for a while.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra The agent told me sometimes they get grease on the ph. Grease!!! I did have an ******* ph, my first mobile was motor rola flip ph. Never had an issue with grease before.

  • mturnerATB Michael Turner (@mturnerATB) reported from Sydney, State of New South Wales

    @shakeyourface @JoshStevo95 If the worst happens, look at some emergency roles at Telstra Call Centres, Coles and Woolworths.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @denissnowy @9_Moley @NRL @AndrewVossy @RaidersCanberra Good point. I have it by virtue of being a @Telstra customer but because of shitty 4G service good luck if you can watch a game live as it happens. Can take over 2 hours to watch sometimes.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra I have issue with new Samsung 10note, intermittent issues. I have been to 5 stores, dee why my local, i think Erina store, where purchase was made have blocked my number. Youre a disgrace.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    Work from home they say! How can 1 do that with internet speeds of 5mbps download from purportedly Oz’s best network @Telstra it’s a friggin joke. I could walk from Strathfield to the city & back b4 a 50kb excel file opens. this country is not equipped for these situations.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnEdwardBerr5 John Edward Berry (@JohnEdwardBerr5) reported

    @Telstra Hi I'm not one to write and complain but your costumer service is so bad, you wait on hold for over an hour, if you need to reset your password, it says we will send you an email to reset it, that email never arrives, its so woeful.

  • dougendersbee Doug Endersbee (@dougendersbee) reported

    @Telstra Woollahra/DoubleBay NBN download speed at 0.56Mbps on Fixed Service. Upload 7.0. Can't work.

  • AshlEEy34x Ashleey. 🦖 (@AshlEEy34x) reported

    @Telstra and @startrack and absolutely useless.. like really useless. I have never known it to be so hard to put a escalation in for a missing package. 100% canceling Telstra at the end of my contract and moving somewhere that gives a ****.

  • Haycock_Dean Dean Haycock (@Haycock_Dean) reported

    @Telstra Thanks Reggie. I’m fine. Lots of people being turned away from a supermarket in northern NSW are not. Emergency comms does not mean restoration of service.

  • PurpleHaze_Lee 🏴‍☠️ Lee Howerin ⚓️ (@PurpleHaze_Lee) reported

    Dear @Telstra. Your AFL Fantasy Footy app sucks.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    SMALL BUSINESSES, YOU CAN’T AFFORD TO BECOME #Telstra VICTIMS. @Telstra @andy_penn #Telstra’s social media staff aren’t able to solve any of the problems it claims it has tried to call me about my NBN order, ****** up since Nov. What is their purpose? Can’t make calls?

  • yomikestevens 🧔🏻‍♂️ M I K E (@yomikestevens) reported

    Sigh. My NBN's been down all morning. Good thing I'm getting 50mbps on my Telstra mobile data that goes mostly unused thanks to WFH looool

  • SamsungAU Samsung Australia (@SamsungAU) reported

    @SoSBega Hey @SoSBega, I'm sorry to hear of this. From what you've described, it sounds like a network lock which is handled by your provider, in this case Telstra. I'd suggest reaching out to Telstra to help assist you further with this. Kath

  • IsJamesAlive James (@IsJamesAlive) reported

    @Telstra 3. Changes made to Telstra's support so that customers do not have to resort to posting on social media to get an outcome. 4. More and/or better training and resources for the customer support reps in the My Telstra app.

  • crippleologist Kelly Cox (@crippleologist) reported

    Comms in Broadwater have been down all day @Telstra @Optus are you onto this?