Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 02/14/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • DTreffiletti Daniel Treffiletti (@DTreffiletti) reported from Sydney, State of New South Wales

    @Telstra more than 3hrs ago I was told it would be fixed within 2hrs. Only now after I followed up with a status update am I being asked for technical info which I have no idea about. I would have thought Telstra, who charges a premium for their service, would have the answers!

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me

  • schnausdm david_myers (@schnausdm) reported from Sydney, State of New South Wales

    I fail to understand why the Americans use water boarding they should just have their victims call Telstra support. Maybe it the overseas call charges.

  • allytThomas Alexandra Thomas (@allytThomas) reported from Sydney, State of New South Wales

    @tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

  • DwayneLawrence_ Dwayne Lawrence (@DwayneLawrence_) reported from Sydney, State of New South Wales

    @Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    @Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.

  • GasmanR CMR (@GasmanR) reported from Sydney, State of New South Wales

    @Telstra is there an issue with HFC internet in Turramurra. My 100M BPS link is only running at 0.03M BPS.

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.

  • EarlWhite Earl White (@EarlWhite) reported from Sydney, State of New South Wales

    @Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same

  • JulieSnook Julie Snook (@JulieSnook) reported from Sydney, State of New South Wales

    Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    The Telstra Velocity Network is rubbish

  • bigyahu alan jones #BlackLivesMatter (@bigyahu) reported from Sydney, State of New South Wales

    @Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @JamesCridland @Telstra I got the usual go to Web, support etc just after my reply to you. I'm buying an expensive phone and wanted more info on my present contract than is available.🙄

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    @Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Mumdeep @Telstra Can’t imagine a service organisation/ major utility would do that to a customer. Might be worth going into a store: we sorted out issue face-to-face setting up a PoA

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Coppo101 Coppo (@Coppo101) reported

    Hey @Telstra my internet has gone down and you keep hanging up on me

  • thespecialbka Kent Park St. (@thespecialbka) reported

    @Telstra Nah, we’re cancelling it during the week, just working out our next option. My elderly mother has had enough trouble from Telstra.

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.

  • simonfrazer simon frazer (@simonfrazer) reported

    @katelangbroek @Telstra Switch to Aussie broadband - all customer service located in Australia

  • McGow4n Sean McGowan (@McGow4n) reported

    @telstra how long should your customers persist with your “chat” help “service” without resolution? 1 hour? 6 hours? 24 hours? I am nearing 72 hours and no closer to resolution nor is my request of escalation being listened to. I will now be contacting the Ombudsman.

  • brickdustotis Natalia Irn Brüglia (@brickdustotis) reported

    @maximum_sincere @AlboMP They're also absolutely a part of the old telstra phone network, but FTTN and HFC piggyback off them. Which is why the MTM was a **** idea.

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2

  • marinemicrobe17 marinemicrobe17 (@marinemicrobe17) reported

    @andy_penn Can somebody from the higher ups at Telstra get in contact with me so I can actually explain my issue with somebody that will actually listen rather just pass me around to 10 different people in different departments who don’t help at all.

  • McGow4n Sean McGowan (@McGow4n) reported

    Was a query/help with activation of Telstra One Number, and has become a debacle where my new phone # can’t be located by your people, my order # doesn’t exist and now five days later I’m no closer to having a resolution and going around in circles. 20 year customer means nil

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @knackers63 @AlboMP Bullshit. The Telstra pits are the backbone of the flawed #FTTN network, and @NBN_Australia pays millions of dollars to access them.