Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 02/01/2026 08:45

February 01: Problems at Telstra

Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra can't get a person to help me

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra having an absolute nightmare trying to resolve a problem again!

  • Heathfidelity Heath Bradby (@Heathfidelity) reported from Sydney, State of New South Wales

    I can’t use my Optus sport app on my iPad cause my Telstra broadband is not working. Oh the irony!

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The problem is we miss a contact and one of our paediatric patients has a problem.

  • DavidBihari3 DaBi (@DavidBihari3) reported from Sydney, State of New South Wales

    @Telstra Terrible service! As a shareholder I despise you

  • KathrynLouise99 KathrynLouise ✌ (@KathrynLouise99) reported from Sydney, State of New South Wales

    @GJGreenlea @Telstra What a joke! The customer service is really turning people away.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra your network has 0 data in Broadway shopping center even with no people here and on 5G. What’s going on

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra They didn't admit there was a problem.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra

  • ben_hr Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales

    @cheryl_kernot @weezmgk Too bad you supported the privatisation of Telstra or we’d have some assets to sell off

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra why is is so hard! Your customer service is terrible!

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra spending hours on the phone going round in circles with an issue!

  • Themaninasuit Andrew Wilkins (@Themaninasuit) reported from Sydney, State of New South Wales

    @Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenABeckett Stephen Beckett (@StephenABeckett) reported

    @Telstra 4170 Morningside. Coffee shop in same street says having same issue

  • sir_j_au Sir J (@sir_j_au) reported

    @Telstra @GeoffreyHayes12 I’m sure this used to be about support, but we all know since Covid, you can’t even report a public safety issue to Telstra and get a sensical response 😪

  • beyondbeeton Rachel Greaves (@beyondbeeton) reported

    @Telstra The order number is 1-3067688293878. Complaint was registered today with Trent, who was very helpful.

  • GregStonham (redacted) (@GregStonham) reported

    @jeamland Boost may be what you're after. Telstra low-cost & pre-paid brand. Same network, lots of decent options for low use.

  • MrMarc101 Marc (@MrMarc101) reported

    How can a telecommunications company be so ******* useless and actually communicating? Spoken to 8 different people since this morning and had to repeat the whole story every single time because of they’re **** up. Seriously, Telstra can **** right off for good.

  • brendanrfoster Brendan Foster (@brendanrfoster) reported

    @Telstra I have to block anywhere from 2-6 random numbers a day. Put a stop to this ****. Luckily @Apple let’s me silence unknown numbers know cos you wouldn’t fix it. But fix it!

  • zvk10_mason MK26🇦🇺 (@zvk10_mason) reported

    @Telstra i was trying to activate my so called premium SMS service that I've not needed to do before

  • MrMarc101 Marc (@MrMarc101) reported

    I'm super glad that @Telstra forcibly moved me from Cable to NBN under the threat of disconnection. NBN was working great for the first 2 days, but now it's gone done a #Gladys and quit on me, and like her backup, John Barilarlo, the mobile backup network is not working either.

  • shanaifn ً (@shanaifn) reported

    @Vujcichh @Telstra mf can't even spell sandwich god damn

  • MattFortniteDad Matt そ (@MattFortniteDad) reported

    @AspectIWNL @exetel @Telstra unfortunately we don't have the options of Telstra or Optus with our fibre network...