Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 02/12/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • rodrigo03780465 rodrigo (@rodrigo03780465) reported from Sydney, State of New South Wales

    @Telstra hi, i have been experienced some problems with internet in the place that i live, there is something wrong in this area? or is just me? bondi junction ebley st

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra totally useless. Can’t transfer my esim to another phone because it’s stuck provisioning. Now stuck with no service

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    @Talej @Telstra Year in and year out I have issues with tele companies...

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra network gurus, why am I constantly getting Scam SMS's wanting me to go to some Scam web site from phoney telephone numbers about phoney parcels. Can't your network identify & protect against such simple phoney SMSs? If not then your technology is crapp.

  • HappySinger Dave The Happy Singer (@HappySinger) reported from Sydney, State of New South Wales

    @Telstra It's a personal account. No, I haven't been able to change my name, despite submitting all the requested documents and repeated sessions with pretty rude and unhelpful support team members. See the screenshot. And I know for a fact I'm not alone: see upthread.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 fricken hours talking to @Telstra support to get my prepaid service activated.. and now I need to wait 24 to 48 hours. This is infuriating. Everything I do with this company is laborious and difficult. Not sure I can stick with them.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra A case manager takes 3-5 days. It’s a fundamentally broken system that needs to be fixed for a customer experience. And given the same thing happened a year ago it’s clear nothing has changed

  • fridley James Fridley (@fridley) reported from Sydney, State of New South Wales

    @Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • stevenandlizzy Steven (@stevenandlizzy) reported from Sydney, State of New South Wales

    @Telstra disappointed with your webcast experience. Really did not help me resolve my bigpond email problem at all

  • sophieseuk Sophie Seuk (@sophieseuk) reported from Sydney, State of New South Wales

    @martyk40 @Telstra @Raf_Epstein I feel this. Have been having the same issues and no answers from Telstra.

  • katedurnell Kate Durnell (@katedurnell) reported from Sydney, State of New South Wales

    @Telstra Hey team, there is no option to pre order iPhone 13 pro max. Can you help?

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @JulianLeeser Sadly, this is the end result of your party’s disastrous decision to sell Telstra. So please make sure they never make the mistake of selling the #NBN. We only have telephones in the bush because the PMG was government funded to do the rollout. Ditto broadband.

  • GasIsTheNewCoal 💧Jen 🌼 (Morrison - generally very **** person) (@GasIsTheNewCoal) reported

    OK Telstra. Consider this a COMPLAINT. I’m about to tell you a story about your appalling service to an ongoing problem in the rural area where I live in Kalang, NSW, 2454. For starters, the phone call. Have spent up to 9 hrs? waiting on the phone to Telstra in the past 2 mths.

  • RaptorialShift Charlie Oliver (@RaptorialShift) reported

    @ArrWulf A payphone is where you can get free wifi if you’re a Telstra customer

  • lucychip Lucy Jones (@lucychip) reported

    @Telstra has the worst customer service of any company that has ever existed.

  • GasIsTheNewCoal 💧Jen 🌼 (Morrison - generally very **** person) (@GasIsTheNewCoal) reported

    14 June – internet not working. Contacted @Telstra via Twitter. Now at 8 days of no internet. Was told every outage is different so this can impact the time of resolution. Thanks for nothing. 17 June – internet not working. 30 min call.

  • RobMacAUS Rob MacSween 🇦🇺 (@RobMacAUS) reported

    So @Telstra just issued an email informing us "As part of supporting Australians' changing data needs, your home internet plan is being updated." Well @andy_penn, not ALL of us need to pay an extra $5p/m for extra data we will never use, thanks! It's a dumb blanket decision Mate.

  • qenoxity qenoxity (@qenoxity) reported

    @Notkryox1 @Telstra bad decision, telstra on top baby

  • GasIsTheNewCoal 💧Jen 🌼 (Morrison - generally very **** person) (@GasIsTheNewCoal) reported

    5 June – Internet not working when I woke up. Did not report. Service returned about 9am. 6 June – INC14847221 x 2 calls – internet not working. 20 min call. 8 June – INC 14904354 – internet not working. 8 June – call from technician in the area – software problem at Telstra.

  • MynameisTezz Tezman (@MynameisTezz) reported

    @FrstyFN @Telstra Never go with telstra for internet, their slogon is literally "**** the customers, bring in the $"

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    @Telstra Tried that, but for some reason as with Manila, you have my Account linked to some Big Pond email I have never heard of. So sending me one-time codes, which is also a new thing is useless.Telstra has gone downhill since Penn took over, once upon a time the customer rated number 1