Telstra Outage Report in Pymble, City of Sydney, State of New South Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (39%)
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Internet (39%)
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Wi-fi (12%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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Beau 🏳️🌈
(@BeauGiles) reported
from
Sydney, State of New South Wales
@tuppaware @skylxrksays Aldi uses 'part' of Telstra (the wholesale bit). Only Telstra/Boost get the full footprint, and support for VoLTE and WiFi Calling.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Playing the call the Telstra number the error message says to call and getting transferred around to different people that can’t help then being put through to the exit survey after wasting time and nothing being done
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Dominique Autard
(@Autard26) reported
from
Sydney, State of New South Wales
@Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint
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Gloreen Goldin
(@Gloreen_Goldin) reported
from
Sydney, State of New South Wales
@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr
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Laura Milczarek 🇦🇺
(@milczy) reported
from
Sydney, State of New South Wales
People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730
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Dominique Autard
(@Autard26) reported
from
Sydney, State of New South Wales
@Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.
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Chris De Bonis 🤙🌱
(@cruticus) reported
from
Sydney, State of New South Wales
@Telstra you screwed up my delivery for my iPhone 11. You only put the name of my building & suburb! Wtf. And I know in my building 3 other people had the same issue. Let’s hope they weren’t you guys. Doesn’t look good. Why pay a premium service when it’s not returned 🤔
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra Damn. I’m buying my iPhone 11 outright and I’m on Aldi pre paid, they use the Telstra network.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.
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Greg Edwards
(@Shagdush) reported
from
Sydney, State of New South Wales
@Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@Telstra No way is Telstra ......Australias best network.......still cant manage a simple move from one connected service to another connected service, almost 105 days now.......but tried to charge for 3 bundles 👎🏼👎🏿👎🏽🤖🤖🤖
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Scott Sumner
(@fakescottsumner) reported
from
Sydney, State of New South Wales
Got hung up on by @Telstra today because I asked for a resolution (a couple of times 🤬) to a delivery issue...called back and dealt with a guy called Sherwin who was completely fantastic with dealing with an angry me (and solved my issue). We need more Sherwin’s in the world!
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Tony @OmptyMedia
(@hollingsworth) reported
from
Sydney, State of New South Wales
Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.
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Andrew Jeppesen
(@ajep) reported
from
Sydney, State of New South Wales
@Telstra Can you explain why my Telstra “Smart” Modem has switched over to Telstra's mobile network 8 times in the past 2 months
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Dominique Autard
(@Autard26) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia promises promises nothing but broken promises.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Kennedy
(@durutticolumn37) reported
Here's how it should work I fill in form and you send me one. Simple? Not with telstra Idiot questions like why are you unhappy with old one? Well I wasn't until you told me you had a better one.
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alright, Dave then…
(@DStap4) reported
Online support chat with @Telstra for 1.5 hours so far and on my 4th “agent” and getting nowhere fast.
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illuminati88
(@babylon4288) reported
@Telstra I have reset network connection Iv manually selected network the use is between my device and the tower ismi catcher and i pay telstra to keep my privacy safe they are in breach of human rights and law and until its resolved ill send deauthentication packets
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Liam Kurovec
(@LKurovec21) reported
@DarkViperAU @VodafoneAU @Telstra If you want my advice, never try to leave a provider directly. Go directly to the new provider you want and they will do all that for you. Thats exactly what I did when moving from Vodafone to Telstra, so much easier!
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Anne Miles
(@CreativeBuyer) reported
@Telstra Your support team need a way to help customers who can’t use the telephone and can’t log in online. Not very accessible. Emails go back to unmonitored accounts too. Too hard when people need help.
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Lucille2 🐶🐈🐾
(@GlitterGdn) reported
@Telstra It was intermittent going down Swanston. Then nothing. It has come back now.
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Chris Patto
(@ChrisMPatto) reported
Hi @Telstra I’m trying to use telstra plus to book a movie but it’s barely showing any times - not matching village website. Are there issues?
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Nessboo-urns
(@nessbow) reported
As predicted, I never heard back from @Telstra today. I stayed home the entire day waiting for the call I was told was an hour away. So now I've lost a days wages, and I'm facing at least the weekend with no internet. I'm angry and upset, but not surprised.
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Niko Riley
(@NikoRiley5) reported
Using the "virus" propoganda we are under surveillance, cashless sysm in place, prisoners in our own countries, face recognition by Telstra, supposed food shortages, MASKS to be worn in bed. The list goes on. Oh, never-ending 💉💉💉💉Makes you wonder WTF is going on right ???
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Joshua Meadows
(@joshuameadows) reported
The Telstra ***** on Monday pointed out that I had about $800 worth of store rewards points (mostly on account of the fact that I never realised there was a store) so I went on a shopping spree and all my free toys arrived today.