Telstra

Telstra Outage Report in Pymble, City of Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pymble, City of Sydney, State of New South Wales 12/19/2025 01:05

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • JulieSnook Julie Snook (@JulieSnook) reported from Sydney, State of New South Wales

    Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.

  • EarlWhite Earl White (@EarlWhite) reported from Sydney, State of New South Wales

    @Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same

  • DwayneLawrence_ Dwayne Lawrence (@DwayneLawrence_) reported from Sydney, State of New South Wales

    @Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?

  • bigyahu alan jones #BlackLivesMatter (@bigyahu) reported from Sydney, State of New South Wales

    @Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    @Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help

  • allytThomas Alexandra Thomas (@allytThomas) reported from Sydney, State of New South Wales

    @tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @JamesCridland @Telstra I got the usual go to Web, support etc just after my reply to you. I'm buying an expensive phone and wanted more info on my present contract than is available.🙄

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Bradley_Saint_B Bradley Saint B (@Bradley_Saint_B) reported

    I've had 18 "Amazon Prime" #scam calls from 18 different Melbourne numbers since 12:30pm today. It's way past time @Telstra sorted this spoofing problem. How many years has it been now?

  • the_scotsman_ the_scotsman_ (@the_scotsman_) reported

    Bloody Telstra, took 45 minutes in chat to simply get an NBN tech appt for my NBN issues. 5-10 minutes between "expert" responses. Likely working 10 other chats at once. And it was basically closed off with no confirmation of anything, until I asked. Piss poor customer service.

  • ppfiddy phoifish🐟 (@ppfiddy) reported

    iPhone issue? My iPhone 12 (on Telstra) doesn’t ring the first time my number is being called. Goes straight to voicemail. Only rings after 2nd attempt.. This also happens to another iPhone 6 (on Voda) that I know of. Does anyone know what it is and whether this is fixable?

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    @Telstra “We are currently experiencing a high volume of calls. Please hold the line, your call is important to us!” “Our support chat line appears to be suffering overwhelming issues” Another third world sweatshop goes up in flames!

  • blerchie Blerchie (@blerchie) reported

    @Telstra Sure have. Several times. As I’ve been told this is a “complex Level 3 WMO Tech issue” whatever that means customer service have no idea about the problem or how to solve it which makes it more frustrating

  • Orangewarri2r Orangewarrior (@Orangewarri2r) reported

    @darkhorizons $12 standard tickets (inc booking) with Telstra thanks, and a slow accrual of Cinebuzz points. Vmax is $3 more, but the local cinema's screen is actually bigger in the Standard auditorium

  • robbins_mrs Mrs M Robbins (@robbins_mrs) reported

    @Telstra Hi Lee, I would if I thought it would resolve the issue. However, my husband DM Telstra on Sunday, starting at 9.50am and the last correspondence was at 2.42pm, and nothing was resolved. I am a teacher who needs to get online learning done and not spend it waiting for a reply.

  • ftafra Frane (@ftafra) reported

    @Telstra Internet came back up late yesterday, but it did that before & failed over the last 11d. So I was waiting for communication that the issue was actually fixed. Waited 8am — 12pm today, nothing, no message, no text. Is it fixed? What was the issue?

  • ftafra Frane (@ftafra) reported

    @Telstra wait... It's down again. 1 day of internet. 11 days off. INC15224672 is NOT RESOLVED. No outages in my area. 1.45Mbps I wonder if Telstra will ever fix this? I wonder how many hours I'll have to waste to get any support? #Telstrafail

  • warrenjmcdonald Warren McDonald (@warrenjmcdonald) reported

    .@telstra If you know you have an outage, please update your outages web site. Don't make us waste time all reporting it individually. Telstra NBN HFC been out since 11:30 AM today in South Western Sydney.