Telstra Outage Report in Pymble, City of Sydney, State of New South Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at Telstra
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (40%)
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Wi-fi (11%)
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Total Blackout (4%)
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TV (3%)
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E-mail (3%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.
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Matthew Lewis
(@amasses) reported
from
Sydney, State of New South Wales
@Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue
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deepak bansal
(@bansaldeepak01) reported
from
Sydney, State of New South Wales
@Telstra Network s very bad in Sydney cbd. I am getting 3g most of the times and no internet connection at all. This s d worst service.
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Libby
(@libbymcd66) reported
from
Sydney, State of New South Wales
@Telstra could learn a thing or two about customer service from @AussieBroadband
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.
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Libby
(@libbymcd66) reported
from
Sydney, State of New South Wales
@Telstra today you have lost a loyal customer of over 20 years . Your off shore tech support for my NBN services were beyond useless and after two days and more calls and app chats ..enough is enough... that’s two accounts gone but hello to @AussieBroadband
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into
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Joseph
(@SirJS) reported
from
Sydney, State of New South Wales
@jfexplainsitall @Telstra No you’re in their bad books
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?
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Grem
(@AustGr3m) reported
from
Sydney, State of New South Wales
At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Kathblue We signed up for Binge (there was a movie we wanted to watch for that is was only there) but only for the free period. We already have Netflix & Disney+ & with the new phones & car we can’t justify another streaming service. Telstra Box Office has plenty of moves to rent from $4
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@Telstra I refuse to call your tech teams. They’re useless! Just like the service. This isn’t the first time. Sick of being told there is nothing wrong. Still no service inside buildings
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@Telstra you’re an absolute disgrace of a company. 165- 183 Regent St Redfern has had no signal on network for over 7 days. AGAIN we don’t want automated scripted responses. We want a reliable service so we can conduct our business. I’m having to stand in the street to get
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL
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David Li
(@Dave2307) reported
from
Sydney, State of New South Wales
@Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves
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Bradley Deacon (MAISA)🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🕯️A V🐦🕯️
(@AV5978494248784) reported
@BrittMezher @MiaCamp40513113 @Telstra I never forgot when telstra had monopoly of telecommunications & charged us through the roof for phone calls & services & handset hire, even though we paid for the handset. Same with Qantas when ansett crashed.
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xNoRetreatx
(@no_retreatx) reported
@Telstra Those speed tests are BS. For a while the phone and internet reception were rubbish. I coulfn't even phone anyone. Now it's back to the usual mediocre service.
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Stanley Hu
(@contactstanley1) reported
@Telstra I contacted Telstra via text message this evening - the agent said he was "investigating the issue" then one hour later said she/he needs my account number. Why lie about investigating the issue when you are not? Three hours of waiting and zero progress...
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Diane Gould
(@DianeG1966) reported
@Telstra Still having internet issues at Harrington Park NSW. It’s been over a week now. We were promised it would be back @ 7pm tonight. Still nothing, and the wait to speak with someone in c/service is over an hour & a half. Not happy Jan! We both work FT from home. Need fixed.
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dilignu
(@dilignu) reported
@Telstra if there was an award for the worst customer service you guys would win it hands down, 3 plus weeks and still can’t get my internet issues sorted, loyalty gets you nowhere fast with @Telstra
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Maidenwarrior of The Sewer Rats
(@BrittMezher) reported
@strongcaffe @Telstra I might go into my local Telstra shop tomorrow, easier to talk to them in person rather than get a different person on the phone every single time. There’s no continuity in their customer service.
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Carly Lusk
(@CarlyLusk) reported
@Telstra woke up this morning and can’t receive text messages. Can send. Need urgent help. Reset phone and it won’t work.
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Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
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Kim Hayes
(@hayes_duke) reported
@andy_penn Andy do you think it is a good look on Telstra’s part after small and medium business that have helped build this great fibre network for and with Telstra straight after coming out of Covid and border lockdowns to be kicked off there panel contracts with a months notice.
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holydivertv
(@holydivertv) reported
@Telstra for God's sake fix my boss's phone and internet problem. It's been going on for months and I'm sick of hearing him whine about it. All ya gotta do is consolidate his bills into one. Disconnect and old internet connection and take an ex employee off the bill as a contact.