Is Telstra having an outage in Queenscliff, State of Victoria?

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra in Queenscliff, State of Victoria problems in the last 24 hours

Telstra Outage Chart in Queenscliff, State of Victoria

January 16: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (63.35%)
  • Phone (20.71%)
  • Wi-fi (6.27%)
  • E-mail (5.18%)
  • Total Blackout (3.27%)
  • TV (1.23%)

Telstra Outage Map Near Queenscliff, State of Victoria

The most recent outage reports and issues originated from Melbourne, Barwon Heads and Wallington.

Telstra in Queenscliff, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Queenscliff, State of Victoria

Latest outage, problems and issue reports in Queenscliff, State of Victoria and nearby locations:
  • 2020digging Bo Reidler (@2020digging) reported from Melbourne, State of Victoria

    @Telstra service down again and the wall plug powering my Router literally blew up! Freaking f’ing dangerous! I have an idea-all Telstra NBN feeds should be monitored and for every time it drops out a % of the monthly fee+ penalty should be deducted.

  • tonytamps Tony Tamplin (@tonytamps) reported from Melbourne, State of Victoria

    @Telstra What a wonderful scam. I spoke to Optus yesterday and they claim that downtime is automatically not billed on all plans. I'm getting sick of the Telstra model of high rates and high effort to get basic services. Sure, you'll rebate, but the burden is on the customer.

  • tonytamps Tony Tamplin (@tonytamps) reported from Melbourne, State of Victoria

    @Telstra For the first time ever the outage page has an outage listed! Expected resolution time ticks down to a couple hours left then back to 2 days... So it's not very useful. It hasn't moved off "Investigating" and I know that you don't investigate faults on the weekend.

  • mgkarthick Karthick Muthuraj (@mgkarthick) reported from Melbourne, State of Victoria

    Hi my Adsl internet not working. I raised s complaint with reference no 169716935. However, no action has been taken so far. 2 days. No calls. No call center picks my call @Telstra

  • tonytamps Tony Tamplin (@tonytamps) reported from Melbourne, State of Victoria

    Second time in a month @Telstra has broken the cable service in my area on a Friday afternoon then doesn't work the weekend to fix it. Some of us do work weekends, some of us work from home.

  • cptwoodsy Tristan Ⓥ 🌱 (@cptwoodsy) reported from Melbourne, State of Victoria

    Getting an email for my @Telstra bill that it’s due and I can pay online when in fact I’m not with a Telstra service. 🤔🤔🤔

  • gowordsmith1 Graeme Orr (@gowordsmith1) reported from Melbourne, State of Victoria

    @Telstra @MichaelWestBiz I now face down the NBN in my street. This is what is known as a lost cause :(

  • bugwannostra Mark Dickenson we are being harvested by oligarchs (@bugwannostra) reported from Melbourne, State of Victoria

    @t_coxsen @Ausshot3Dave @Telstra @MichaelWestBiz At the very least you shouldn't pay for what you have never received.

  • bugwannostra Mark Dickenson we are being harvested by oligarchs (@bugwannostra) reported from Melbourne, State of Victoria

    @t_coxsen @Ausshot3Dave @Telstra @MichaelWestBiz I've often wondered why as consumers we don't get refunds for breakdowns in service. So many times over the years phones & or internet are down and we get no compensation.

  • DaleV34 Dale V (@DaleV34) reported from Melbourne, State of Victoria

    @Telstra My cable internet has been out for almost 24hrs. It’s acknowledged but there has been no reasons given. Any help would be great.

  • AussieSpringbok mike (@AussieSpringbok) reported from Melbourne, State of Victoria

    @Telstra has a known issue with their crappy @bigpondmovie app with streaming to chromecast but they are more than happy to let people continue to spend money to try to use it and will only give you a “credit “ on the same platform which is useless. #notgoodenough

  • mark_melb Mark K (@mark_melb) reported from Melbourne, State of Victoria

    @Telstra When the NBN finally rolls out we will have the really poor cabling that has been botched in redone and more than likely a different provider.

  • watotiger watotiger (@watotiger) reported from Melbourne, State of Victoria

    Trying to get customer service from Telstra, like trying to get a 100 opening partnership in Aus cricket. Impossible

  • iamvitaminkaye ・゚  𝚟𝚒𝚝𝚊𝚖𝚒𝚗𝚔𝚊𝚢𝚎  ゚・ (@iamvitaminkaye) reported from Melbourne, State of Victoria

    No internet for 36 hours and counting = worst nightmare for kids on school holiday 😩@Telstra

  • Chris_Lesley Chris Lesley (@Chris_Lesley) reported from Melbourne, State of Victoria

    @NBN_Australia The NBN actually works really well at their house. Just the problem was they went offline with no internet as Telstra switched them over with no plan or consultation.

  • tcn33 Toby Nieboer (@tcn33) reported from Melbourne, State of Victoria

    @Telstra Yes, I already spoke to them (that’s where I got the resolution date of 28/12) and received a small data allowance bump to one device - that helps me but does nothing for the rest of my family. I’d rather you just fix the issue tbh.

  • tcn33 Toby Nieboer (@tcn33) reported from Melbourne, State of Victoria

    @Telstra Premium price for a premium service, ha.

  • TheChrissmas Christopher Dean (@TheChrissmas) reported from Melbourne, State of Victoria

    Holy shit AirPod are out of stock everywhere. And I mean everywhere except the apple stores. @telstra @optus @Officeworks @JBHiFi @myer like Jesus.

  • EllieCK Ellie CK (@EllieCK) reported from Melbourne, State of Victoria

    Either Santa accidentally unplugged the NBN in the western suburbs or @telstra picked a terrible time for an outage!

  • alexanderb Alexander Burton (@alexanderb) reported from Melbourne, State of Victoria

    So multiple reports of no nbn internet (or voip landlines for that matter) in Victoria and Tasmania for over two hours. Hold times of over an hour and a half, no online chat agents available, and most importantly no acknowledgement of the problem @telstra @andy_penn

  • alexanderb Alexander Burton (@alexanderb) reported from Melbourne, State of Victoria

    @Telstra Thanks. No not a thing on the page. It looks like you have a major outage on in Victoria / Tasmania if you monitor Twitter. Not sure I want to be on hold for another hour with your tech support, so I will trust your tech team are on it.

  • alexanderb Alexander Burton (@alexanderb) reported from Melbourne, State of Victoria

    @gmar69 @Telstra Yep. Exactly the same. Something is broken on the Telstra end 🙁

  • AgeC Age Conte (@AgeC) reported from Melbourne, State of Victoria

    This is the first time since I’ve been a customer of @Aussie_BB that I wish I’d gone with @Telstra. No broadband, on hold for 30 mins and it’s clear there’s literally only one person working the phones. Awful.

  • illchangethis Peter Blair (@illchangethis) reported from Melbourne, State of Victoria

    @PoroMark Could be. Telstra has shit maintenance. After my time though and telecommunications ain't power distribution. A different level of tech entirely.

  • debasishash Debasish Dash (@debasishash) reported from Melbourne, State of Victoria

    @Telstra Brunswick store sucks. The representative doesn’t trained enough to deal the customers and provided misleading information.

  • JJ_BratDom ⛓ Papa Hentai (@JJ_BratDom) reported from Melbourne, State of Victoria

    @Telstra They offered nothing but scripted responses & informed me that it’s been escalated to their supplier. I asked if they considered 2wk with no internet & no alternate option in the mean time acceptable & they just avoided the question. I’ll talk to customer service tomorrow.

  • daniyalbr Daniyal ❦ (@daniyalbr) reported from Melbourne, State of Victoria

    Dear @Telstra I am your customer in Australia and this man is glorifying massacre of innocent civilians in my native place Kashmir by Indian army, he is your employee, please sack him or I will give up my connection tomorrow.

  • daniyalbr Daniyal ❦ (@daniyalbr) reported from Melbourne, State of Victoria

    Dear @Telstra I am your customer in Australia and this man is glorifying massacre of innocent civilians in my native place Kashmir by his army, please sack him or I will give up my connection tomorrow.

  • garycjohnson Gary Johnson🌈 (@garycjohnson) reported from Melbourne, State of Victoria

    @JoshuaPocius @Telstra Same outage here and comms has been atrocious. Just left waiting and watching the sad flashing WAN light on my modem.

  • garycjohnson Gary Johnson🌈 (@garycjohnson) reported from Melbourne, State of Victoria

    Day 5 of no internet. This isn’t a social experiment it’s another fricken @Telstra @Foxtel failure. Atrocious service. So called Foxtel “Case Management” team completely ignore emails. Resolution date keeps moving out every day. Day 7 is goodbye and good riddance to Telstra.

  • garycjohnson Gary Johnson🌈 (@garycjohnson) reported from Melbourne, State of Victoria

    @FuzzyManBoob1 @RogersHelps I’m still affected. The resolution time just keeps moving further out everyday. No cable internet since Wednesday night. @Telstra @Foxtel Case management team is a joke. One email three days in that they say you can respond to but totally ignored. #TelstraFail

  • philipdalidakis Philip Dalidakis MP (@philipdalidakis) reported from Melbourne, State of Victoria

    @JeremyScrivens @Telstra Jeremy, I feel for you I really do but this is 100% an NBNCo problem and why I refuse to transfer my service to their network. It is also hurting the reputation of service providers like Telstra, who get stuck in this bullshit vortex.

  • Bobworks Bobby Kuriakose (@Bobworks) reported from Melbourne, State of Victoria

    @Telstra I have no idea. A case manager was supposed to be assigned - no contact from them. According to your call centre can’t help

  • Bobworks Bobby Kuriakose (@Bobworks) reported from Melbourne, State of Victoria

    @Telstra booked your move service on 7 Dec for connection on 19 Dec. Modem to be delivered 10 Dec. called today : oops we did not send it. Will take 3- 5 days but no guarantees. Likely to be w/out internet during Xmas #telstrafail #Grinch #failstra

  • TheMickeyG Michael (@TheMickeyG) reported from Melbourne, State of Victoria

    @Telstra your app is shit for payments! I paid the bill 1 day late in the app. Next day you send me a text to pay cause I’m late. I go into the app, no evidence of payment, so I think I stuffed up and paid again. Now it seems I’ve paid it twice! #telstra #fail

  • Imaging_Assoc Imaging Associates (@Imaging_Assoc) reported from Melbourne, State of Victoria

    @Telstra our business router is offline and our backup 4G units not running #responserequired #service

  • AussieSpringbok mike (@AussieSpringbok) reported from Melbourne, State of Victoria

    @Telstra Thanks for replying but we got a reply from bigpond that they know about the issue with chromecast and gave us a credit for a service we can’t use. 👍🏻 Aussie services are a joke sometimes

  • RhinoTroy Troy The Rhino (@RhinoTroy) reported from Melbourne, State of Victoria

    @10footinvestor Micro caps dude ....only thing worse is a bad mega cap like Telstra

  • GlennRiseley Glenn Riseley (@GlennRiseley) reported from Melbourne, State of Victoria

    @Telstra Not good Tim. I have a Telstra phone. I got it from one of your shops. I have a direct debit. That’s the extent of our relationship. I don’t want to go to your website and try to guess passwords etc. I never gave you permission to sell me more stuff. So kindly remove me.

  • tonytamps Tony Tamplin (@tonytamps) reported from Melbourne, State of Victoria

    @Telstra The 3 times I've visited that page in the last year it always says "no problems" and when I call a customer service rep is able to confirm there is an outage in the area.

  • tonytamps Tony Tamplin (@tonytamps) reported from Melbourne, State of Victoria

    @Telstra hung up after 40 minutes on hold. Internet outage for the last 5 hours. Outage website says no issues. Finally updated to acknowledge an issue and the details are wrong. All of this for the 3rd time... Your sleazy business strategies really get me mad.

  • zzap 🍒 unlovable boy (@zzap) reported from Melbourne, State of Victoria

    Requested Telstra to just disable visual voicemail and activate standard voicemail but they managed to **** that up too — but they fixed visual voicemail in the process! #winning #butuseless

  • zzap 🍒 unlovable boy (@zzap) reported from Melbourne, State of Victoria

    Ever since recontracting my phone with Telstra a month ago, my visual voicemail hasn’t been working. Four calls to Telstra for support — the most recent time they claimed it was a “known issue on the iPhone XS” and that I should call Apple (which is obviously BS)

  • redion1992 David Ross Smith (@redion1992) reported from Melbourne, State of Victoria

    @Telstra Just following up on this. I never did get around to calling, however a couple of days ago a thunderstorm caused a brief power cut, enough to reboot electrical devices. I suspect that this caused your equipment to also reboot, and now the speeds are back to normal.

  • GardinerRob Rob Gardiner (@GardinerRob) reported from Melbourne, State of Victoria

    Good Old @Telstra a telecoms company that doesn’t provide a telephone number to call when there’s an issue, just online Redirections left right and Centre. What BS is this.

  • MrMathew Mathew (@MrMathew) reported from Melbourne, State of Victoria

    @Telstra the log-in and api for Telstra Thanks Movie Tickets is broken. You might want to check it out.

  • royboygash Gary collie (@royboygash) reported from Melbourne, State of Victoria

    Telstra’s cable Internet is worse than a 3rd world service can’t even load my apps on my Telstra TV what a heap of shit

  • FergColeman FergalColeman (@FergColeman) reported from Melbourne, State of Victoria

    @Telstra well @telstra that depends on who you ask in your customer service dept. fixed line is not working due to "provisioning" which seems to mean its been in a queue for 4 weeks even though im assured its been escalated

  • JamesSAtkins James Atkins (@JamesSAtkins) reported from Melbourne, State of Victoria

    @FergColeman @Telstra Cal the TIO Telecom Industry ombudsman and register complaint. That can work as escalates inside TELSTRA

  • FergColeman FergalColeman (@FergColeman) reported from Melbourne, State of Victoria

    wow @Telstra. a month since have moved internet to new premises and still not working correctly. 3rd day on phone eating up hours. Customer service not only contradict each other on whats happening but actually lying on status to get me to go away. #CustomerService #fail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Pool_Depth1_1 Anthony Burke (@Pool_Depth1_1) reported

    @Optus I appreciate your note. I ended up walking down the street to Telstra and getting a pixel for 60 a month. Thus ended a sixteen year relationship as an OPTUS customer.

  • japanese_reside Japanese Resident (@japanese_reside) reported

    @Telstra @JadejaPartners It's now day 4 of this problem and Telstra still have not fixed it. Absolutely useless!

  • japanese_reside Japanese Resident (@japanese_reside) reported

    @Telstra @Mattjfisk This is an absolute lie! Read your Crowd forums and you will see people are still having problems as before. Not text messages (which means you can't do payments / log in etc...). No phone incoming or outgoing. Stop saying this is fixed! It's an absolute lie!

  • boxcar909 boxcar909 (@boxcar909) reported

    @MRowlandMP @Ducatio_ It gets worse, record number of complaints with Ombudsmen and existing HFC (90's technology) dodgy Foxtel/Telstra network - now NBN - not in good shape!

  • Gen_RC Gen R-C (@Gen_RC) reported

    @valorin @Telstra They are completely incompetent. I have had so many issues with Telstra service department in the past. I gave them one last chance, but I certainly won't be going back after this contract is up.

  • LFellowes Lew Fellowes (@LFellowes) reported

    @MichaelWestBiz @Telstra Bookies are giving odds on which gets solved first : your internet issues or the US Government lockdown. This is going to be a close one if not a long drawn out affair either way.

  • pasi0161 Prof. Y. Hunt OBE (@pasi0161) reported

    @Telstra It’s your Canberra one, the outage wasn’t long, but data speeds were slow

  • valorin Stephen Rees-Carter (@valorin) reported

    Sigh, phone call from @Telstra complaints team. I explained my complaint and what I needed help with. They then proceeded to do EXACTLY the same thing the Live Chat support reps were doing that caused me to make the complaint. So much for listening to me...

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • vapour_cs Riley Hayes (@vapour_cs) reported

    @Telstra has legit the best customer service out there I didn't expect them to call me about my plan and the phone swap over. Legends