Telstra Outage Report in Redlynch, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Redlynch, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Redlynch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Telstra
Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (10%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Redlynch, State of Queensland
Latest outage, problems and issue reports in Redlynch and nearby locations:
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandria Brangwin
(@AlexBrangwin) reported
@Telstra @TmChrisk31 Worryingly a lot of people have been switched over the 4G backup on smart modems...and Telstra's diagnostic tools say there is no problem.
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Chris McGimpsey-Jones
(@linuxpirategeek) reported
@MatthewSigley @Telstra I had Optus problems tonight.
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czdr
(@nofuneraI) reported
Telstra are such cheeky ***** but I can’t go to any other provider bc I can’t get service anywhere lmao.
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Paradoxa
(@Paradoxa18) reported
@KazRockchick And the more gov goes on line, the more we disappear. Happening at all levels. So what if you can't eat, must buy shiny, must get hooked up, or we can't help. Not just gov: is Telstra answering phones again yet? #fairgoforALL
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Richie
(@Richie83086627) reported
@swiftievotinga1 @Telstra No service when there’s a problem, overseas call centres that tell fibs, they just really suck lol
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Tracey Baker
(@traceytab) reported
@sommy79 @Telstra It’s very challenging dealing with them at best of times, but their overseas call centre staff have been impacted by lockdowns. It took 12 hours for a messenger response to my query. I ended up lodging complaint form online and the matter was responded to in a couple of days.
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Lola
(@1lazylola) reported
@Telstra Thank you amber. Good to know I can get a hold of someone at twitter. I finally got through to someone on the chat and he got a temporary fix until someone can fix the issue in the street. Thanks
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Frane
(@ftafra) reported
@Telstra it's 1am here in Australia. Just thought I'd check on my handy Telstra app 24/7 support request, to fix a serious issue with my phone line. Created Tue 17th. My last plea for some type of help was over 6 hours ago... yep still no reply, great support Telstra.
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Frane
(@ftafra) reported
@Telstra So it's now been 3 hours & no reply from the Telstra 24/7 app chat/support function. Same thing happened on Tue. Similar poor to no support on Wed. After hours I can't call Telstra, I can only use the App. So what on Earth does a person do now? How do I get help?
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Marie Mangelsdorf
(@mariemangels) reported
@Telstra It’s not sorted. 28 h ago Telstra called about an issue with my order. The phone message left a number. I called it and was directed to a chat. 5 1/ hrs ago. Telstra called me. Telstra told me there is an issue. FFS what is the issue with my order?!!!! Why can’t you tell me 🤬