Telstra

Telstra Outage Report in Redlynch, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Redlynch, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Redlynch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Redlynch, Cairns, State of Queensland 11/20/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Redlynch, State of Queensland

Latest outage, problems and issue reports in Redlynch and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GrogsGamut Greg Jericho (@GrogsGamut) reported

    Hey @Telstra, maybe employ some people in customer service rather than force people to use your crappy "message service" via your app.

  • reubencharles91 reuben Charles (@reubencharles91) reported

    @Telstra I have been trying to get a Telstra ID. The activation email or SMS has not come through after several attempts. Secure chat has not been helpful, help chat on the My Telstra app hasn’t helped and the call centre has a 60 min wait time. Suggestions?

  • realjoemorrison Joseph Morrison (@realjoemorrison) reported

    @GrogsGamut @Telstra I actually rate the message service app, it's worked wonders and I haven't had to spend time on the line waiting to talk to someone

  • DamonV80 Damon Vrettakis (@DamonV80) reported

    @Telstra Update: after going into a store to “rectify” this issue the account has been transferred to my name however my email must remain in my fathers name as “it’s too difficult to change” - are you absolutely serious?

  • wayguk Andrew Brennan (@wayguk) reported

    @GrogsGamut @Telstra was with Telstra’s Belong internet . They’ve ditched phone support for a “digital first” policy, designed to give the user more control. Sh**tes peak for cutting costs. Ditched them, and happily paid more for another service that employs humans to help.

  • Sukhpre31347241 Sukhpreet Singh Maan (@Sukhpre31347241) reported

    @Telstra Hi their i think nobody on ur coustmer service desk please check i tried to get in touch whole day #CustomerService

  • DmelbM MDmelb (@DmelbM) reported

    @GrogsGamut @Telstra Yes @Telstra that's why I took my business elsewhere. We were in lockdown and you couldn't even provide the most basic customer service 😠

  • Corns1945 SDW (@Corns1945) reported

    @Telstra I need help connecting our nbn!!! I’m now left without an internet service after following the instructions! I can’t phone & talk to a human so this makes it even more frustrating! Your online app support is no help either!! Why make everything so difficult 😣

  • nobby15 💧DUKE Clyde (HANSARD)CFW9 (Biden-Harris ELECT)💧 (@nobby15) reported from Westfield, State of Western Australia

    @GrogsGamut @Telstra Which is utterly useless as it can't solve a problem i want solved

  • galumay Ricky🏄🏼‍♂️ (@galumay) reported

    @GrogsGamut @Telstra Its very odd, nearly every other company has improved their online & phone support, using a variety of approaches, since Covid hit. @Telstra is the only one I know of that simply abandoned their customers once Covid hit. Hard to believe they found a way to do more damage to brand