Telstra Outage in Rockhampton, State of Queensland

@Telstra What you’re saying is incorrect. Deleting external antenna jacks makes it HARDER to connect the device to the network as a much needed external antenna cannot be connected! The device doesn’t work indoors!

@Telstra That’s terrible value. Hi @Optus

Thanks to all who called the Telstra customer helplines to get them to unblock us. If you're still blocked in Australia, it worked with Telstra, consider letting your ISP know they're in the wrong. 😀

@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

@Telstra Also tried chatting to your Tech guys and they just made me wait ages without a response. Not wasting my time for this crap. You have my details, please fix and I will be contacting TIO if there is no solution in the next day or 2.

@Telstra I've checked and no outage in my area. Tried all the troubleshooting and restarting the modem and nothing works. Been like this for the past month. Not happy that I'm paying for a service I ain't getting and you guys have the nerve to increase the cost as well. Not happy!

@ShaktiEvo No fair enough. I’ve been trying to cut down on ‘wasted’ expenses like phone repayment/monthly Telstra fees. I like the gold best although the dark greeny colour is quite smart, if a little understated!

Loves when the @Telstra wifi goes down for 48 with no warning 🙄

@Telstra ur fkn internet is so shit, cuts out for a few seconds constantly and kicks me out of my games holy ****

@michaellobb Don't you love it. You might as well go back to dial-up to get better service from Telstra. #TelstraFail