Telstra Outage in Rowan, Wagga Wagga, State of New South Wales

@telstra I need to add someone urgently as an authority on my account. Website says I need to call you, so I call and it says it can’t help me and to do this online.

@NBN_Australia Great to hear things are working as they should. We signed up to @Telstra and @NBN_Australia 14 Feb and are still waiting to be connected nearly 5 weeks later. Slow to assist us,if someone could action this would be helpful and save us time and money chasing service providers

Dear @Telstra & @DodoInternet Your combined service provision is so slow, so unreliable, and so bad, it literally hurts my business. I am losing money and opportunity. #auspol PS: Yes, an Aust company thought it’s a good idea to name itself after an extinct bird

@YabaiKankei It’s got that character. Don’t worry about that. The problem is some companies have a “she’ll be right” attitude, which means half-arsing the important things. Looking at you @Telstra

@Telstra Can you fix your basic internet services! It took overnight to download updates, which should have been done in just 10mins in any other country on any other (better) internet provider

@Telstra Aug 2021 - TIO, since you renewed your contact in 2020 this is acceptance of your **** service, Telstra now say they will fix it ‘one day’ which is good enough for us. You are a pack of liars 2/2

@Telstra @kateju9 You could simply serve your customers as if your company depended on them. Your customer service is almost non-existent.

@pedrodias @Telstra Telstra have some pay phones (maybe now just phone booths since they are free!) with wifi as part of their broader Telstra Air service but I think you need to be a Telstra customer to use them.

@alattimore @Telstra In Brazil they wanted to make the pay phones Wi-Fi hotspots and convert them into VoIP phones. But I guess it never went ahead.

@Telstra It’s working but it’s really slow and laggy

@Telstra Hopeless dropouts again tonight. The usual pattern. Techs admit it’s partly DNS problems and partly crappy infrastructure. I guess 4G and 5G will eventually replace this useless bundle of wires as customers just give up.

@Telstra It’s mobile service.

@Telstra was outage an unexpected one ? Would have been know beforehand.

What’s happening with the service @Telstra? I was just talking to my workmates, we’re all with Telstra but we’ve had a bad connection since yesterday. No service, slow data. This is just sad, especially when I had to look for signal just to message my boss. 😢

@Telstra Fix the wifi for **** sake