Telstra Outage in Rowan, Wagga Wagga, State of New South Wales

@telstra I need to add someone urgently as an authority on my account. Website says I need to call you, so I call and it says it can’t help me and to do this online.

@NBN_Australia Great to hear things are working as they should. We signed up to @Telstra and @NBN_Australia 14 Feb and are still waiting to be connected nearly 5 weeks later. Slow to assist us,if someone could action this would be helpful and save us time and money chasing service providers

Dear @Telstra & @DodoInternet Your combined service provision is so slow, so unreliable, and so bad, it literally hurts my business. I am losing money and opportunity. #auspol PS: Yes, an Aust company thought it’s a good idea to name itself after an extinct bird

@YabaiKankei It’s got that character. Don’t worry about that. The problem is some companies have a “she’ll be right” attitude, which means half-arsing the important things. Looking at you @Telstra

@Telstra Can you fix your basic internet services! It took overnight to download updates, which should have been done in just 10mins in any other country on any other (better) internet provider

@BuzzRothfield Kayo is sweet for me on the Telstra box. Never had an issue, uses to lay up often on a Chrome cast tho.

@dexswans @Reggi05 I think Kayo is a 12 month offer. Fair enough considering not alot of sport still. Would be interested to see if afl breaks away from broadcaster partner with Telstra & starts its own streaming service. With higher level access to higher paying memberships.

@Telstra Ryan solve was Telstra issue. Not happy.

@MuzFN Tell me what you use from Telstra, my net is ****

@Telstra Internet is down across suburbs in WA, call support and no one is available to take calls. Chat bot is useless, no help whatsoever. Raise ticket, goes to to bot. Bot is no help at all. Please get someone to take phone calls from customers. This is unacceptable.

@Telstra explain why my internet has been the most inconsistent **** ever **** for the last few weeks. I'm about to use my neighbours internet, this is such a joke

Thanks for not responding to my last tweet @Telstra Absolutely disgusted...I have important emails I need to send that relate to my son's ongoing therapy... you are makng me look bad to service providers.. so thanks for that...

@Telstra Please fix my internet

@Telstra Why is my landline cutting in & out please? Out for couple of days about a month ago, mobile 3G/H+ whatever that is, dropouts, slow as treacle.

@charliepick @Telstra Sounds like pretty standard customer service from @Telstra.