Telstra Outage in Rowan, Wagga Wagga, State of New South Wales

Dear @Telstra & @DodoInternet Your combined service provision is so slow, so unreliable, and so bad, it literally hurts my business. I am losing money and opportunity. #auspol PS: Yes, an Aust company thought it’s a good idea to name itself after an extinct bird

@YabaiKankei It’s got that character. Don’t worry about that. The problem is some companies have a “she’ll be right” attitude, which means half-arsing the important things. Looking at you @Telstra

@Telstra Can you fix your basic internet services! It took overnight to download updates, which should have been done in just 10mins in any other country on any other (better) internet provider

@Telstra They were of no help. Got no where.

@Telstra Bit hard giving me a call when I have no number, as I now have to wait over 24 hours for it to port! And now I'm having dramas getting SIM cost reimbursement and transfer of my $30 pre-paid that is on the wrong SIM. Fix it!

@Telstra Hopeless, keep getting told it can't be done and that I have to pay for a new starter kit and fork out for another topup.... Get your act together and fix this mess

@brenthooley @Telstra You have to ask Telstra for the 100Mbps service or they put you on 50Mbps as a default.

@Telstra @Telstra Done. Deleted & reinstalled as a test; now even my own service details won’t come up :(

@JWaus @Telstra Same here. Been off since 2AM. Sucks having to rely on the backup sim. Painfully slow.

@NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Same: network layer 1 infra, same DOCSIS 3 cable, same advertised download speed (100Mbps). In the space of 15 mins My Telstra Netgear cable modem is swapped with an NBN cable modem, the exact same coax cable, 18Mbps slower, with NBN speed boost 100Mbps (costing more than before)

Good morning @andy_penn I have an update on my 80+ year-old MnLaw. No don't get too excited @telstra haven't fixed the issue after THREE MONTHS investigation, THREE WEEKS Escalation, Tree Case Managers and one @ACCAN_AU .. the assigned # goes straight to v/m, not unknow

@Telstra Im guessing that the outage around williams landing is the reason my nbn box keeps making a clicking sound.

@mohanna @PapaFlerf @flateartherx @BertieSlack2 @AstroYogi101 @terra_plana27 @floyd_marston @TheWrongQuest @earthisaglobe @funkcreep44 @James2012 @AustralisPiper @LaikaAndYuri @Motshi3 @goofy_1_goofy @fiOP2UUoa84V @experience_777 @goofy2goofy1 @Starman0620 @ashoukaFE @RealityToday3 @_666_33 @THUNDERTALK3 @FlatEartherMatt @LarryJe37693468 @sonoftruth_ @MrReali05459432 @Maxim_Thrax @0_s__ @JimSanoBC79 @RyaanFEP @slayckx @Metrek13043 @YouTube @V4Vendetta2017 @Wifizoom @TheFlatEartherr @Gylauer @Rosalili17 @harmayani_fe @MathPowerLand @richardbranson Well I certainly don't have a problem with GPS - use it every day! When I travel to the country, when I am miles from any towns, phone/data cut out but GPS still works!! If I was on the Telstra network phone/data would not cut out cos they have .... SATELLITES

@Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

@Democracylover7 @MadMax_0_1984 @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Well my decision to get #nbn was part guided by the decision for @Telstra to cut my 10yr old internet service off without so much as a phone call, txt or email. #auspol

WTF is going on with @Telstra #4G #premiumproduct #premiumprice #standardconnection