Telstra

Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Samson Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Samson Vale, Moreton Bay, State of Queensland 12/09/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Samson Vale, State of Queensland

Latest outage, problems and issue reports in Samson Vale and nearby locations:

  • rickrkoenig Rick König (@rickrkoenig) reported from Brisbane, State of Queensland

    @Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣

  • joshjokic Joshua Jokic (@joshjokic) reported from Brisbane, State of Queensland

    @Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.

  • Flansq Flangela (@Flansq) reported from Brisbane, State of Queensland

    @Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.

  • pwwingman 💧Phil viva la republic (@pwwingman) reported from Brisbane, State of Queensland

    @randlight I empathise with you however Telstra should look at their own broken service model

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.

  • TealJesus_ Teal (@TealJesus_) reported from Brisbane, State of Queensland

    this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.

  • jchimselfbigpo2 💧jchimself (@jchimselfbigpo2) reported from Brisbane, State of Queensland

    Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @factordex @Telstra @NBN_Australia Holy shit

  • glenn_rowe Glenn Rowe (@glenn_rowe) reported from Brisbane, State of Queensland

    @Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • wmcneillie_ winky 🤹🏻‍♂️ (@wmcneillie_) reported from Brisbane, State of Queensland

    @Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CMontgomeryBur5 C Montgomery Burns (@CMontgomeryBur5) reported

    @peters_malcolm It does make you wonder how bad the service needs to get before the Generals get treated like the Grunts have been at Qantas.Reminds me of the 3 Amigos at Telstra and Trumbull at AMP. Shareholders have skewered customers at Qantas. Goyder and Co win again.

  • kayjayaitch Kat (@kayjayaitch) reported

    Transferring from iPhone to samsung and also from telstra to Vodafone has turned me into Bill bloody Gates solving all these issues

  • Elliotrdy Elliot (@Elliotrdy) reported

    @Telstra fix your reception my internet has been **** for months

  • itsrenatak Renata (@itsrenatak) reported

    Ever since the latest update yesterday on the iPhone for the Telstra app it has been running smoothly and loading quickly and no problems. It works better and I was able to get into the app easily without it taking a long time to load.

  • O4Obre Obi-Wan Kenobi (@O4Obre) reported

    @Telstra It took me going to the TIO to even get an update on a replacement modem. Unfortunately that looks like the same day my service will switch to TPG. How about looking after your customers when you have them instead of only paying attention after we have to take to social media

  • csimpson96 CS (@csimpson96) reported

    @Telstra our devices are all connected and all lights are green but Wi-Fi is not working, and your contact us service is shocking. #help

  • ireneoduffy Irene O'Duffy (@ireneoduffy) reported

    @deztraction @Apple I didn't buy from Telstra but from Optus (iPhone 13). Apparently phones sold in Asia can have two physical sims. We wanted it so we could have a French number and an Aussie number. Also the Samsung that Peter bought had the same issue.

  • ConnollyStuart Stuart Connolly (OBS) (The Evil One) 👹 (@ConnollyStuart) reported

    @Telstra It is in the suburb I live in, a magical 2 bars of service, however I spend much of my day in the Belconnen Town Centre and get a max of 1 bar of service at times, very difficult to make and receive calls.

  • AlisonGloede ∀₤❣ꌚ☠ℕ ₲Ƚ☮ΞↁɆ (@AlisonGloede) reported

    @Telstra I just purchased a $150 recharge with points through Telstra gold. I need help with this

  • slipworld2 Adam Alessi (@slipworld2) reported

    @Telstra hi why dose my fixed wireless nbn box have red signal been like that all day i live in 1474 wilson road tongala 3621