Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (40%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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* Adam Logan * open premiership window
(@BenPugsley) reported
@telstra just sent me a bill for 60 cents 2 years after I stopped being a customer. Can someone sort it @Telstra ?
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Brenn Cuff
(@DarksignoCuff) reported
@VapiFM Binge is only $5 a month through telstra. Not bad if you ask me, get every pay per view for $5
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Freo
(@freo_nathan) reported
@Telstra I’ve already emailed them and completed the requested steps, still not working.
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Freo
(@freo_nathan) reported
@Telstra day 3 and no resolution, haven’t heard from technical team or anyone in two days. The technical team tried calling my mobile phone which has no service as I explained… please resolve.
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John O’Sullivan 🌻🌻🌻🌻🌻🌻🌻🌻🤔🤔🌏🌈🌈
(@JohnOSullivan36) reported
@Telstra I shouldn’t need to but will let my Dad know. He has been a faithful customer all these years ..
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TheRoadknight
(@RoadknightThe) reported
@Telstra Yes. Over the last 9 months, including to the TIO which concluded that Telstra had breached Australian Consumer Law by providing a service that was not fit for purpose. I have even written to your CEO. Next up: ACCC action and a class action on behalf of Geelong people.
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סיד קמבר עלי שאה
(@qumbershah) reported
@Telstra stay a ****** provider. Trynna talk to customer service and all the time i get bots. Business account with the worst possible customer service by you. Sick of you guys already
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Kathi Hankinson 💙
(@KathiHankinson) reported
@Telstra wapengo 2550 phone and Internet outage. Remind me please what century we are in? When will it be back on and what refund should we expect?
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TheRoadknight
(@RoadknightThe) reported
@Roadsta3 No. Telstra knows there is a problem with capacity at a nearby tower and refuses to fix it, despite the TIO's finding that it breached Australian Consumer Law by being 'not fit for purpose'. The battle continues and I have more in my arsenal for them.
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redandblack
(@redandb94572436) reported
@RoadknightThe Guess Al that work telstra ceo did on Aus day didn't help then