Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Telstra
Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (11%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Renyard🐄
(@farmer_nick_au) reported
@Telstra Sometimes it just has the red light and other times green then 2 orange ones. It falls back to 4g but that’s so slow, not even close to the 5mbps advertised
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GEORGIA Ronnie
(@PURE__BL00D) reported
@Telstra @offtrack350 OUTAGE IN CRAIGIEBURN, MICKLEHAM & RESERVOIR AREAS ALSO. This is becoming a joke.. Over two weeks and still no Internet.. We pay for a service that we DO NOT receive.. I think it’s time to call the Telecommunications Ombudsman..!
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Baker
(@bakernatorttv) reported
@Telstra We have factory reset both the NBN box + the modem. We bought a new modem + power adapters: they weren’t the issue. Multiple speed tests from the NBN box itself states the same as the speed test from our computers upstairs. It also affects BOTH my fiancé’s and my computer…
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Wayback Bot
(@WaybackBot) reported
Telstra places bid on premium paid service
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Rohan
(@akabutts) reported
@Telstra hi, there’s some damage to overhead cables in Silvan that’s left my parents with no phone, trying to call you though the wait time is 30-45 mins on hold. Can you please assist?
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🖤♟🦍
(@bawlinq) reported
**** Indian telstra support *****👨🏿🦱
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Nicholas Renyard🐄
(@farmer_nick_au) reported
@Telstra As I have said, it’s not just my service, it’s all the neighbours too
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Scottysgotagun
(@scottysgotagun) reported
@rbozinovski @MichaelWestBiz @Optus Had to go through the ombudsman several years ago, let's just say they were as helpful as Telstra dealing with the problem, offered me a discount after I cancelled 2 months before & went to another telco
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Rupert Batmann Bouckaert
(@BatmannRupert) reported
@Telstra Yes can, please boost the phone signal around the Grass Patch 6446 area please. Or if you can any signal beyond the 50km radius of Esperance. Much appreciated Tori
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Gypsy Crusader Jr
(@BlooCapalot_) reported
@bawlinq @Telstra fix this man’s internet