Telstra

Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Samson Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Samson Vale, Moreton Bay, State of Queensland 12/07/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Samson Vale, State of Queensland

Latest outage, problems and issue reports in Samson Vale and nearby locations:

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @lucky703 @zanerednwhite I have only seen offers for Telstra customer's

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra Still slow

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • Dudebank 🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, State of Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Brisbane, State of Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • tajpmahal TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, State of Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • Maintenonmadame Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, State of Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Brisbane, State of Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • _tomthorpe_ Tom (@_tomthorpe_) reported from Brisbane, State of Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Larrymclarry71 Larry (@Larrymclarry71) reported

    @andy_penn @Telstra_news @acccgovau Telstra couldn’t care less about it’s customers. The got caught. They set the standard for any organization aiming to extract money from customers with little or no commitment to service.

  • JohnThomasPhoto John Thomas (@JohnThomasPhoto) reported

    @VernVerass Verner, it's worse than that. The NBN was just an attempt to renationalise that part of Telstra that should never have been sold in the first place - Alston bears utlimate responsibility for our rubbish broadband in Australia.

  • JawaharRamasamy Jawahar Ramasamy (@JawaharRamasamy) reported

    Dear @andy_penn I hope you had the pleasure of contacting Telstra support at some point. There is no way I can call. Chat is the only option and it takes aagggeeesss.......... Well done Telstra team!

  • jjmcnamara John McNamara (@jjmcnamara) reported

    @Telstra your customer service to report fraud is not worth the hours I just spent on line to India. Help please

  • Larrymclarry71 Larry (@Larrymclarry71) reported

    @Telstra How about you answer the 13 22 00 inquiries help number on the invoice so you can fix this without wasting so much of my time. @andy_penn

  • KathrynHeyman Kathryn Heyman (@KathrynHeyman) reported

    This morning I complained that the $2000 I paid @Telstra for the highest level internet service provision feels remarkably similar to being scammed by dodgy stripper guy. My kid noted, 'No, totally different. Stripper guy isn't a monopoly.'

  • SenaAma1 Sena🐱 (@SenaAma1) reported

    Bit sick of my phone data never working Telstra wtf

  • JawaharRamasamy Jawahar Ramasamy (@JawaharRamasamy) reported

    @Telstra Let me do it now.. I hope Telstra can provide a decent customer experience.

  • alfalfasocial Stacey Murray (@alfalfasocial) reported

    C'mon @Telstra @Telstra_news @telstra. Your automated services tells us there's no issue? We can't make or receive calls. I call that an issue for 2 x home based businesses. A meaningful response would be good.

  • chuppa Steve (@chuppa) reported

    @telstra how can I follow up on a complaint? Received one email from my complaints person 2 weeks ago, but nothing to my replies since.