Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
@gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
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Dermot G
(@GreeneDermot67) reported
from
Brisbane, State of Queensland
@SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Jonathan Cheah
(@joncheah) reported
from
Brisbane, State of Queensland
@Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful
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Wayne Lund
(@WayneLund13) reported
from
Brisbane, State of Queensland
@slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....
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🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...
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🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127
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Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
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Leesa Watego
(@leesawatego) reported
from
Brisbane, State of Queensland
Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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BRIAN STEVENSON
(@choppa901503) reported
from
Brisbane, State of Queensland
@Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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Leanne Piercy
(@fit_chef_leanne) reported
from
Brisbane, State of Queensland
@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
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David Gascoigne
(@gassy_68) reported
from
Brisbane, State of Queensland
@Telstra Still not working!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Carla
(@cookiedaux) reported
Finally went into a Telstra store to sort it out once and for all. Had to wait 45 minutes to be seen and admonished because I didn't come into a store to set it up in the first place. Because I buy things in stores all the time, especially in a pandemic & they couldn't help me!
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Alexis Ayala
(@NotThatAlexis) reported
@Telstra I’ve canceled a service twice now for my mother in law. You’ve just shut her other services off because she refuses to pay for a mistake you’ve made. She’s still getting a bill and no real way to contact you to resolve the issue. Because you don’t do phone support.
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Chris Hocking
(@latenitefilms) reported
@cailyoung @NBN_Australia I’m away from home but we got an SMS from Telstra this morning about NBN being down until tomorrow.
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RunningTato
(@RunningTato) reported
@Telstra Thank you for replying. Unfortunately not, my address is listed as: “There are no confirmed interruptions in your area”. How can someone help?
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myatt, but twit
(@MyattButTwit) reported
Another day, another internet outage. I don't care that I can't game, what is bothering me is that I can't study. Getting real sick of it @Telstra
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Matty
(@matty4keeps) reported
@Telstra Unfortunately I’ve tried that method of communication 7 times and it’s gone absolutely no where, so frustrating. I’ve been promised a resolution many times and ensured it’s been escalated to been fixed and the chat session gets closed and I hear nothing further from anyone....
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Sir Robot ADB 🦁
(@robot_sir) reported
@Telstra That won't really help untill the community hub is upgraded we get adsl2 speeds the max I download is around 3mps...
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JD's NBA
(@JD_NBA) reported
@Telstra 2/2 - No internet, no phone, no mobile service, no Foxtel, no free to air TV (aren’t allowed to have antennas, it’s delivered over fibre). Then Telstra just tell us “too bad” and we’ll get back to you in a week. I’m doing work and writing this from a Maccas car park.
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Ashley
(@ashleypratt) reported
@Telstra literally spent 12 hours trying to use your online chat feature to address a problem. Hours between replies and I keep having to repeat the problem. Exceptionally poor customer service.
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MJ
(@MJ_25_) reported
@Loud_Lass Getting through to Telstra customer service in under 5 minutes...