Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Telstra
Telstra is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
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Esma Versace
(@EsmaVersace) reported
from
Brisbane, State of Queensland
@Telstra ADSL. Internet connection has been slow and dropping out for weeks
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus Still pretty crap of @Telstra not to have support ready for @disneyplus . Unless there is commercial reasons Telstra don't want it available.
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Nick Ng
(@nicko_316) reported
from
Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Aaron Birkby
(@AaronBirkby) reported
from
Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.
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Troy Hanson
(@newwayofliving_) reported
from
Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
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Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues
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John Knight
(@jak_knight) reported
from
Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Janelle Miles
(@janellehmiles) reported
from
Brisbane, State of Queensland
@Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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World’s gone mad
(@CoolDadfromOz) reported
from
Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jvalin Sonawala
(@jvalin_s) reported
@Telstra The root cause identified, I was never given speed boost add-on inspite of promising with the discounted rate. I had to ultimately call the sales people myself and the resolution took an hour @NBN_Australia
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Beck Wolfe
(@becksta11) reported
@Telstra wtf is up with the phone service at the moment? It’s not normally great around here but at the moment it is absolutely **** house
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Kath
(@spottyb) reported
@Telstra Is there an estimated time for this to be resolved? It’s been down since 11am
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Ross Heyen
(@RossHeyen) reported
@mcg63679777 The last thing anyone in Australia needs is for Telstra to get bigger and grab more market share. They're almost as bad as Qantas.
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Dr Donna McRae
(@donnalmcr) reported
@Telstra I was told by your customer service when I was enquiring that I didn’t have to be with Telstra - I could just buy it and it would be ready to go - like a stand alone product.
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Nitin Gupta
(@NitinGu67644653) reported
@Telstra @Telstra can you do any worst?
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danny bucholtz
(@DannyBucholtz) reported
@D_Melissa2 I'm with Telstra prepaid and I don't have a problem with my old phone
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Brenton Coppick
(@BCoppick) reported
@AmyRemeikis When you worked as a Telstra tech on the Phone network from inside the Exchanges and know how the Distribution Network worked its 4-3-3. It used to drive me insane working with overseas call groups trying to get lines repaired who didnt know 04mobile or 08state std for example
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Corey Wright (Mr. CW)
(@RealCOZZASAIDSO) reported
@goldenboy1978a @WWE @Foxtel Yeah, I think for the first few days I could too. I’ve spoken to support many times, giving the same info multiple times. I’ve been asked to be authorised for support to escalate the issue which I should already be. Awaiting for a call from Telstra to authorise again. 1/?
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Dr Donna McRae
(@donnalmcr) reported
@Telstra Thanks Jo, It’s working. That was all I needed to know. To be refused no help like that was inexcusable. You have been great and I’m no longer stressed about it. Have a good Christmas