Telstra

Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Samson Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Samson Vale, Moreton Bay, State of Queensland 01/18/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Wi-fi
AustraliaBrisbane TV
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Samson Vale, State of Queensland

Latest outage, problems and issue reports in Samson Vale and nearby locations:

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • BJOfficial belindajane (@BJOfficial) reported from Brisbane, State of Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • mireelr Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland

    @rubin_angela @Telstra someone needs your help.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • jonty_hare Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @lucky703 @zanerednwhite I have only seen offers for Telstra customer's

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

  • raeallen Rae Allen (@raeallen) reported from Brisbane, State of Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Craylorr craylor (@Craylorr) reported

    @y8tes @Telstra Take a chill 💊.. I have the same problem sometimes. Lmao @Telstra u should give me better internet to

  • poet47 Pamela Valemont (@poet47) reported

    I am going crazy here Telstra please explain why my Internet speed is so low? 4272 location. Speed tests say they cannot record it, it is so slow.

  • poet47 Pamela Valemont (@poet47) reported

    @Telstra Thank you for your help. My 40 year old son could not fix it, but I thought I probably could with assistance from you. I am 73. :)

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    15yo after listening to a complaint call with Telstra that’s now a month without resolution and intermittent over the last 10y, asked what he learned re negotiation: “it takes more than 10y to get a resolution from Telstra”. He ain’t wrong… but I’d hoped he’d say be polite

  • DrWho345 Joshua Krasnostein (@DrWho345) reported

    Our NBN modem is red and the internet has stopped working, is there an outage in South Yarra Now? @Telstra

  • poet47 Pamela Valemont (@poet47) reported

    @Telstra please explain why my Internet is so S... L... O ... W Location 4272. Speed tests say it cannot be recorded it is practically non-existent. Please help ASAP

  • arabsss123 etoong (@arabsss123) reported

    Can I have a good experience on @Telstra ? during my so bad experience with my current provider and theirs rude customer service

  • sarahalmuwali deleted. (@sarahalmuwali) reported

    @Telstra and how even though ive spoken with 4 different people now they all tell me different things when all i wanted to do was to cancel the pre order because the 13 pro max wasn't available? such a great team!

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    @Telstra Yep. Not communicating privately, it leads to nothing. All of Australia is entitled to know how bad Telstra is at fulfilling contractual obligations when the service sold is not fit for purpose.

  • VishnuuPanickar Vishnuu (@VishnuuPanickar) reported

    @Telstra Thanks! That's helpful but it says termination fees are for the cost of the console. Can I payout the remainder of the contract upfront? e.g. if I have 12 months left, I want to terminate the contract by paying the full $33 x 12 months?