Telstra

Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Samson Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Samson Vale, Moreton Bay, State of Queensland 12/08/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Samson Vale, State of Queensland

Latest outage, problems and issue reports in Samson Vale and nearby locations:

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra My 92 yr Dad had a dead landline yesterday. Telstra made an appt 1000hrs-1400 hrs today to fix it. Said there was no outage. He sat there for all that time but no-one came because app at 11am it was an outage .NO-ONE WENT TO TELL HIM ..HE STILL DIDN'T KNOW AT 5PM !!!1/2

  • Reggaeh Reggaeh (@Reggaeh) reported from Brisbane, State of Queensland

    There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • kellyhd Kelly Higgins-Devine (@kellyhd) reported from Brisbane, State of Queensland

    @Telstra Thanks. Your techs are back and trying to work out what the problem is.

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage

  • robinaprice Robin Price (@robinaprice) reported from Brisbane, State of Queensland

    @ahontwi @Telstra I know. There’s no excuse for the ludicrously bad internet service we have to put up with here.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus you said service would be resumed in Paddington 4064. Once again it’s down. 3 weeks without internet and you’re expecting me to pay the bill. Go with Telstra, customers. Optus don’t even listen. I’ve texted and called them and im ignored

  • Kyle73038584 Deystr0yer (@Kyle73038584) reported

    @Telstra None cause to stream I need your ****** ******* service to work

  • Daniel_J_Kelly Daniel Kelly (@Daniel_J_Kelly) reported

    @Telstra it’s 2021 and your mobile network is worse now than it was ten years ago! How can this be?!

  • misullivan Michelle Sullivan (@misullivan) reported

    I’m wondering why anyone would use @Telstra .. just ticked over the 2 hour mark at trying to get business support ... for something that work and apparently (just got through whilst posting this) has now been banned... SMS to mobile devices (non phones)... @Optus here I come!

  • Kate_Ames Kate Ames (@Kate_Ames) reported

    @delmaclifton If this is mobile, I switched to Aldi mobile which uses the Telstra network. Tip from the farmer next door during and over the fence chat, as we can’t access Optus-based service in our area. Your story was my life. Haven’t looked back.

  • katfeldmaier Kathryn Feldmaier (@katfeldmaier) reported

    @Lost1nSpace @Apple Yeah works on Wi-Fi. Husband and I both got new phones the same day, both on Telstra, he gets great service, I get none

  • TrollNega Nega Troll (@TrollNega) reported

    @Telstra It has never been above 6 in the decade I’ve been at this address. It began noticeably tapering off about 5 or so years ago and has been consistently under 2 for approximately the last 24-30months.

  • GT351_JONS Proud Bulldog Fan (@GT351_JONS) reported

    @Telstra Still some issues today, im hotspotting to my phone at the moment. I did see some odd errors /notifications in the model log and noticed that DHCP is constantly trying to connect at times

  • Aussietranstara Tara #SaveSense8 #thankyoulucifer #doublevaxxed (@Aussietranstara) reported

    to be seen and the other Telcos are not on any other the platforms except for @telstra earlier attempts with @google. We can not have a mobile phone tower to service everyone because it is just too expensive and that is before we look at spectrum, so why not push that traffic

  • _midofo_ mick (@_midofo_) reported

    ****, telstra fixed the large fault and now we have to do some work on the last afternoon of the year