Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (36%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
-
Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
-
Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
-
Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
-
James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
-
Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
-
Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
-
Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
-
Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
-
TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
-
Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
-
Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
-
IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
-
Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
-
Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
-
🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
-
Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
-
Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
-
Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
-
Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Mick P
(@cimatesrv) reported
@Telstra how hard is it to deliver a proper 4g service 12kms from Sydney CBD. When will you fix the problem when will you take complaints seriously why should I be expected to pay for a service that is non existent. #scam
-
Buy the Bulls
(@BuyTheBulls) reported
@samstrades @Telstra Horrific customer service experience. Eventually they actually spoke to me. A real person from a telco had access to a phone and used it.
-
KR
(@KR_1973) reported
@Jen2310 @Collin_G_Wood @Apple Yeah I have to go to the Apple store for them to fix it, once you take the phone you’ve got 2 days to return it to Telstra We went back on the 3rd day 🤬🤬
-
Maurizio Mezzatesta
(@MaurizioJuveFC) reported
@Telstra ok so tech support came back after 20mins and said that he had someone from billing to talk to me then for the 3rd time, it hung up. I remember the first billing guy's name who palmed me off the first time btw.
-
KR
(@KR_1973) reported
@Mattys123 @Collin_G_Wood You get SFA from Telstra other than ****** customer service
-
Maurizio Mezzatesta
(@MaurizioJuveFC) reported
@Telstra you guys did it AGAIN, called tech support, told them my issue, got put through to billing, some dude said he'd sort it out and puts me on hold. 20 minutes later a guy from tech support answers. It went back to the beginning of the queue. Total time so far 55m, 0 results
-
Nick Rossetto
(@nrossett) reported
@samstrades @Telstra They are awful - they shut my bigpond email address (due to suspicious activity) but there is no way of getting hold of them to fix the problem unless you are online - and I can't get access.
-
Luki
(@lovesyndrome123) reported
@Telstra I honestly can't begin to explain my disappointment, I have been to your store in Broome wa, friday/Saturday & Tuesday..still can't get help..and they say they're waiting for approval...seriously for 3 working days??!. And you still claim to be #1 provider?! #telstra
-
Maurizio Mezzatesta
(@MaurizioJuveFC) reported
@Telstra you know what, after all that screw it, I don't want my old number anymore anyway. Some of the worst, laziest, apathetic customer service ever. Your shareholders must love it.
-
Julia the Irwinator
(@JuliaIrwinator) reported
Finally got to speak to someone from @Telstra after 5 days trying to resolve a simple problem. Very helpful and problem quickly fixed.