Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
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| Brisbane |
Wi-fi | |
| Brisbane |
TV | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
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Leanne Piercy
(@fit_chef_leanne) reported
from
Brisbane, State of Queensland
@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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David Gascoigne
(@gassy_68) reported
from
Brisbane, State of Queensland
@Telstra Still not working!!
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
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Dermot G
(@GreeneDermot67) reported
from
Brisbane, State of Queensland
@SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.
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🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
@gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.
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Jonathan Cheah
(@joncheah) reported
from
Brisbane, State of Queensland
@Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful
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BRIAN STEVENSON
(@choppa901503) reported
from
Brisbane, State of Queensland
@Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕
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🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127
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Leesa Watego
(@leesawatego) reported
from
Brisbane, State of Queensland
Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Beirne
(@alwardeirne) reported
@deeplongstop @Telstra We can't solve that issue but here is a black friday deal.
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🦓 ZebraZee
(@zebrazyra) reported
@deeplongstop @Telstra Hahaha I’m glad that Telstra are just as rubbish as some of the Optus support staff. Having said that, Optus has some really good ones which is the only reason I haven’t gone full nuclear at them lol
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Craig (Bonsai) Bryce
(@Boom1979) reported
@telstra I tweeted this account on Saturday with a complaint. Have not gotten a response at all and it is now Tuesday! Telstra, you think this is valid service and treatment? You're in the wrong, I'm giving you a chance to rectify your error and you are ignoring me! #MoreEvidence
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Michael O'Rourke
(@MichaelACT123) reported
@Telstra To repeat: Good customer service would involve your seeking a solution. The problem—unsolicited and unwanted emails—is coming from Telstra. Pls refer to your manager if it lies outside your authority.
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Luqman | 🍁
(@194_luqman) reported
from
Officedale, State of Victoria
@woopdedoo652 @Telstra can you get someone who isn’t a robot to help the Unicorn out. Unicorn had a hailstorm destroy her fixed wireless. I don’t think doing a modem reboot is going to fix it ey.
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WhitehorseMusic
(@StringsHub) reported
@Ausdroid Thank you. Unfortunately, not resolved. Telstra’s customer service is a gaslighting vortex. No solid action or solutions provided. Generic copy paste answers just go on and on and on. I’ve kept a log of the comms and its criminal the amount of time wasted.
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Michael O'Rourke
(@MichaelACT123) reported
@Telstra Good customer service would involve your seeking a solution. I don’t see it as a tech support issue. But even if it was, they would answer you more quickly.
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Kathryn Hall
(@Kathryn02003319) reported
I have just spent 65 minutes , 5 separate calls to #telstra. No one could help me with my simple inquiry. Not impressed with a call centre. I find the process just so disrespectful.
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WhitehorseMusic
(@StringsHub) reported
@MichaelAckland3 Still no internet. We have an escalation ref number, a complaint number but not one Telstra rep has actioned anything to help. What will you do to help a family business?
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Di 🐱🐱😎🚗💻🏳️🌈
(@ozlurker) reported
@Telstra hi I am an existing Telstra NBN customer and last month my suburb (San Remo NSW) was listed by NBN as being included in the FTTN upgrade to FTTP. Do you have any info as to when or if I can apply to upgrade?