Telstra

Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Samson Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Samson Vale, Moreton Bay, State of Queensland 12/07/2025 19:10

December 07: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Samson Vale, State of Queensland

Latest outage, problems and issue reports in Samson Vale and nearby locations:

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @MoistenedTart Telstra reception is ****.

  • DekiZedd deki.eth (@DekiZedd) reported from Brisbane, State of Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • Chad50726588 TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, State of Queensland

    @IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.

  • m0un10_ craig (@m0un10_) reported from Brisbane, State of Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • TUPPERWAVEMUSIC Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • katea76 • Kate • (@katea76) reported from Brisbane, State of Queensland

    Qantas, Telstra and the CBA should never have been sold off.

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.

  • Br1anCraddock Brian Craddock (@Br1anCraddock) reported from Brisbane, State of Queensland

    @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • singaporedavid1 David (@singaporedavid1) reported from Brisbane, State of Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @Telstra outage Foxtel New Farm 4005 Brisbane. Help ?

  • d_mcguiness08 Deni (@d_mcguiness08) reported from Brisbane, State of Queensland

    @Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaneBryan_IT Shane Bryan 🍩 (@ShaneBryan_IT) reported

    I know everyone expects customer service to be **** these days. When you deal with @Telstra or banks, theyre painfully slow, inefficient & generally make your day worse. So I'd like to tip my hat to @netflix who helped me sort out an account hijacking in under 10 minutes! 😎

  • as1am_khan Aslam Khan (@as1am_khan) reported

    @Telstra Also I have been played like anything by customer service in the last 5 days. I am pretty sure who ever checks the conversation they will get pissed tooo no doubt about it. I don’t want to put everything here. Happy to share call back number privately to discuss this further

  • FionaLakeAus Fiona Lake (@FionaLakeAus) reported

    @Telstra Facepalm. No, your own info online says that does not work for your customers on the NBN. I'd never heard of that 'virtual' number until today; so have no idea what it is.

  • shibz_1989 Siobhan. (@shibz_1989) reported

    @Telstra plz help me. I have no data left on my wifi. 200gb is not enough 😭

  • antpstevens Anthony Stevens (@antpstevens) reported

    @Telstra I just want some decent help

  • boo2880 BettytheBoo2880 (@boo2880) reported

    @Telstra your #service is #****! My #broadband keeps dying on me!!

  • ShaneBryan_IT Shane Bryan 🍩 (@ShaneBryan_IT) reported

    @Telstra I need a full itemised service list from my company account. I call 132253, spend 10 minutes navigating IVR menus. I then spend 30 minutes on hold, until someone picks up. I get no greeting then sit listening to background coversations from a call centre & get no actual response.

  • antpstevens Anthony Stevens (@antpstevens) reported

    @Telstra I have logged a complaint with the ombudsman My issue is Horus on chat and not the most basic ability to tell me about status of an order or to change an order

  • as1am_khan Aslam Khan (@as1am_khan) reported

    @Telstra Can someone reach out to me please? I am so irritated with the way I have been handled by customer service. I wud like to discuss with someone who could understand the issue regarding upfront plan i have recently purchased along with mobile. Don’t prefer writing up here

  • antpstevens Anthony Stevens (@antpstevens) reported

    @Telstra your service is horrific. I can’t get through and your chat service is not English . Can’t order services from you at all