Telstra

Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Samson Vale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Samson Vale, Moreton Bay, State of Queensland 01/25/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Samson Vale, State of Queensland

Latest outage, problems and issue reports in Samson Vale and nearby locations:

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Never mind, I finally got the second confirmation!

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • toddyor73 Toddy O (@toddyor73) reported from Brisbane, State of Queensland

    My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Dangerman_2 Col Smith (@Dangerman_2) reported

    @jendudley I'm getting scam calls from "the National NBN" - free upgrades or my computer is damaging telstra servers. After a couple minutes of play along they hang up when I ask if they tell their mothers and fathers they are scamming theives that dishonour their families and ancestors

  • geplusda Gerard De Rivia (@geplusda) reported

    God! I hate @Optus internet speed is so slow at 10:45AM on a Saturday! I am in bed and videos I want to watch won't download. 120GBs and I can't use it! Definitely switching to @Telstra

  • galaxygoop gomp (@galaxygoop) reported

    hi telstra complaint team

  • JulieHa55396455 Julie Harper (@JulieHa55396455) reported

    @gomichild Same! Had great internet until we got NBN. Paying a fortune for Telstra premium as anything less was not working at all. Speed is now so inconsistent- might be super fast then 3mbps - drop outs, need to reboot box often, lots of calls to fix & never lasts. Thanks LNP for crap NBN

  • tim_smith1981 Tim Smith (@tim_smith1981) reported

    @Telstra Sorry Glenn doesn't help as they dont live locally and it's on the weekends we can see them. Cheers anyway.

  • TheBaldArab TheBaldArab (@TheBaldArab) reported

    @s_doanx Depends on service provider. You should be able to get 50/20 on FTTN. Ask around with Optus, Telstra, Mate or even Aussie broadband. They all use different methods of connections to your place.

  • JakkiBrooking1 Jakki Brooking (@JakkiBrooking1) reported

    @binge can you please help me access my account? I have a subscription through my Telstra account but when I login with my email it says I’m not subscribed? Do I need to use a different email help 😭 plz

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported

    Hey @Telstra, how is there not an option to upload an mp3 for a voicemail greeting these days? I’ve gone to record a new one today and was reminded of how poor quality they sound.

  • omnopc #Omno7 (@omnopc) reported

    @Telstra is there any problems with the internet in melbourne rn? We pay $100 a month. And i get 100 ping.

  • psg_au Peter (@psg_au) reported

    @Telstra Dear Telstra, Why is it that SCAMMERS Are able to SPOOF phone numbers, especially Mobile ones on your network? Is your network seriously THAT Un-secure?