Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (10%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (2%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
-
Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
-
Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
-
TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
-
Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
-
Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
-
Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
-
Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
-
Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
-
Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
-
Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
-
Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
-
michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
-
Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
-
Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
-
Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
-
🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
-
IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
-
Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
-
James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Brown
(@PeterBr34878458) reported
@bruce_haigh Where is the evidence that privatisation of government services is more efficient? Considering a lot of those are somewhat regulated monopolies with a lot of the infrastructure and customer base in place have had a big leg up. Telstra, Qantas, utilities in general.
-
Kelly Robbins
(@KellyRo42046860) reported
I have an older Nokia mobile that won't receive verification codes from a number of companies - incl TELSTRA. Telstra says buy new phone but I am curious to hear if anyone in Twitterland might have a solution to this? TIA.
-
Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.
-
Tesca
(@WorldEmbassador) reported
@Dani87120548 @CoachMerritt1 It’s removed. We’ve all been reimbursed for our stocks. Don’t know if I’ll invest the money in Telstra to support what Elon has to do. I know we aren’t supposed to trust the elites like Elon. But we all must take a leap of faith because we’ve little choice. Just be careful.
-
Himanshu Sheogaonkar
(@heman8787) reported
@Telstra Hi there, has there been any updates on this issue. It seems ‘contact us’ section in the app has been removed as i’d like to know the status on this. Surprisingly, your outage indicator also says that there is no outage where i live. No 4G still.
-
💧James Williamson
(@jimi811) reported
@Telstra Trying to redeem Plus points. It doesn’t work online and according to support it can take “weeks” to resolve and I should consider going to a store to do it. So I do. And they can’t sell me the product in front of me (a HomePod) without photo ID. Why does it have to be so hard?!
-
Hugo Wood
(@hugowood11) reported
@Telstra Hi Jo. Yes I have wifi, that is no problem. My issue is that every app I use sends a verification code to my telstra mobile number. I cannot access this. Hence, I cannot use the services. Please help me
-
OUSAK
(@OUSAK) reported
@troyhunt @home_assistant @Aussie_BB You will finally be able to make the most of yor Uniquiti UniFi gear. I get 94/6 on Telstra Velocity, to be replaced with NBN by next year. Will soon be able to get a few hundred down too, and tens up. Will then replace my USG with a UDM etc.
-
Kelsi Wooding
(@kelsi_wooding) reported
@Telstra my pensioner father has been hit with a $900 phone bill racked up while he slept on the first night in NZ on data charges. Is there someone who can help him have these charges reviewed. He’s very stressed and can’t find a resolution through app chat…
-
Paul Rupil
(@prupil) reported
@VodafoneAU I have two SIMs. Why is @facebook not working when I use your network? Works fine on ALDI/Telstra.