Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Busby
(@Adam_R_Busby) reported
**** you @Telstra , me and my dad both leaving you on mobile and internet after this experience ... That's about $300 per month combined because you made it so hard to cancel a $40 plan for a dead person
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Lachiee
(@Lachieevfx) reported
@GoodzieAU Optus is so **** mums. @Telstra can u back me up on this message?
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Prelim Final PTSD Matt
(@northcoasteels) reported
@bogues2zoners @Telstra @NBN_Australia Bizarre situation. Telstra/Qantas - they’re one and the same. Telstra used to be about customer service. Now they’re just about money making.
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Shan
(@shanon_p) reported
@Telstra You folks literally sent self service links. That isn’t going to identify me. How is this confidential?
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allrite
(@allrite) reported
They are expensive, but they don't seem to have VoLTE support on Telstra, so might not be able to do voice calls after mid-2024. Apparently they do work on other networks.
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marcus kelson
(@marcuskelson) reported
Well I’ve got to the bottom of the problem with my computer - the wi-fi stopped working so a bloke is coming to fix it on Monday … in the meantime Telstra has booted the router or something so l can sort of work on some stuff at some point, which would be nice :)
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Linda Brown
(@LindaBr40292791) reported
@Firebirdseven @dodona777 Long ago I sunbaked behind my high backfence. Telstra then began to build right beside it, the whistles never stopped. Then the fruit n sandwiches started hurtling thru the yard. I told the head honcho that was assault,they could whistle til the cows came home. No more of either!
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Silvester
(@75merc) reported
@ZSRenn @PRGuy17 @raywilton4 Not at all. Selling those was no less stupid than the Howard Govs sale of Telstra, medibank etc.
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MaruN
(@MaruNoir1) reported
@Telstra New phone. 1 person trying to serve a random queue in random order, and at least 2 others standing around chatting and occasionally coming up asking what you want, before saying they can’t help so wait in the queue
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Shan
(@shanon_p) reported
@fictillius The thing you have to get from @Telstra because their new up front plans don’t support eSIM.