Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
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Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Lewis
(@amasses) reported
from
Sydney, State of New South Wales
@Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.
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Shaun
(@Shaunpro1) reported
@Telstra is there any reason why my phone connection is so terrible? Getting 1 or 2 bars all morning.
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Bryn Davies
(@tofar1) reported
Wtf @telstra how come you can't pay at post offices anymore. I have to pay 3 accounts every month and I want to know who's who for tax.
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alteredegoz 🌈😀
(@alteredegoz) reported
Hey TELSTRA, FIX the RECEPTION between SYDENHAM <-> REDFERN <-> CENTRAL. Your signal between I s NON-EXISTENT. I don’t pay to lose service between 2 important suburbs. What is the ETA on the FIX Please chime in CUSTOMERS if you notice the same! #telstra
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-jase-
(@Jaseomeara) reported
@Telstra Most recent reference number is INC14316349. Received a text message after I got off the phone saying the case is closed and issue solved. This is incorrect. Now being told the issue won’t be rectified until 27/11/21. @NBN_Australia are trying to rectify the issue
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Craig Killaby
(@ckillaby) reported
The lack of communication from @NBN_Australia on a resolution date has been horrific a simple fix is all that is needed. @Telstra who else can we contact to get this issue sorted? @acccgovau ?
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Mark Stephen Flowers
(@AuWatergate) reported
One of first things they do in war is disrupt all communication . Currently in North Parramatta region NSW , i have no phone signal, i can not call out or receive calls . What the situation TELSTRA ? Im prepping to examine 8 NSW Police officers in 2 days time WTF, fix it !
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Tim Morris 🇦🇺
(@lotzhobbitfeet) reported
from
Dalby, State of Queensland
@tofar1 @Telstra Hmmmm it seems all the payment methods require Internet access, something that sometimes takes weeks to fix in rural areas, with the only way to report the fault.....the internet. The only way to enquire about a credit for not providing service? The internet!
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra Then as a seasoned pro I can assure you that you can’t help me, that avenue is a further waste of my time. TIO it is.
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Anne McLean
(@AnneIMcL) reported
@Telstra Hi Cas, many thanks for your response. It's unfortunate the Chat person didn't tell me that (instead told me twice my sub would continue), as I would've arranged a new method last week. As it is I've lost all my songs. Agent is still trying to help me via the app, I'll tell him.