Telstra Outage Report in Samson Vale, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Samson Vale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Samson Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Samson Vale, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Samson Vale, State of Queensland
Latest outage, problems and issue reports in Samson Vale and nearby locations:
-
BRIAN STEVENSON
(@choppa901503) reported
from
Brisbane, State of Queensland
@Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕
-
Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
-
Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
-
liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
-
🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...
-
Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
-
Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
-
Jonathan Cheah
(@joncheah) reported
from
Brisbane, State of Queensland
@Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful
-
Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
-
Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
@gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
-
Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
-
Leesa Watego
(@leesawatego) reported
from
Brisbane, State of Queensland
Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.
-
@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
-
Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
-
🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127
-
Leanne Piercy
(@fit_chef_leanne) reported
from
Brisbane, State of Queensland
@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
-
David Gascoigne
(@gassy_68) reported
from
Brisbane, State of Queensland
@Telstra Still not working!!
-
Dermot G
(@GreeneDermot67) reported
from
Brisbane, State of Queensland
@SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Coburn 🔞🇦🇺
(@coburn64) reported
@Telstra Ok. I think my client tried this already, and it kept saying enter the PIN, which after 3 attempts said they were locked out for 10 minutes. It was like the system didn’t know who the client was. I guess that’ll be a call to the Telstra customer service desk?
-
Sean Elwick
(@ElwickSean) reported
@Telstra Internet looks to be back up and running. Which would suggest there was a problem which your systems didn’t pick up,… so multiple problems really!
-
Revenge of Hela
(@HelaRevenge) reported
Hey @Telstra Once again your webmail lack of service in my sector post code 4035, sucks *****. All that happens is that I am getting more gray hair while I wait for e mail to load. Not happy still.
-
Charlie
(@charlietech) reported
A Telstra scammer just called me & told me my ip address was public & could be hacked, but they could help me make it private. I told them that i run a IT security company & to encourage hackers to try hacking me I wrote the ip address on my office window. They hung up - Rude!
-
Lachie
(@lachie_1407) reported
@Telstra hi , my mum is having trouble accessing her bigpond email address. It has worked intermittently since last Friday. Pls help?
-
Sean Elwick
(@ElwickSean) reported
@telstra is there an internet outage in Heidelberg/Ivanhoe area
-
Christopher Baker
(@ChrisBakerAU) reported
@TelstraEnt we have an internal routing issue for a domain which Telstra Business/Support does not understand is an issue, can someone technical who can forward our issue on contact us please. We have been battling this for 5 month. Simple issue, just need the right person.
-
ㅈ 🌠
(@dauntlessday6) reported
@Telstra I did get to contact your customer service thru call earlier and I was just told that there’s an unplanned 4G mobile service interruption in my area in VIC, which will be resolved tomorrow 🥲 the only thing i can do is hope that it gets resolved quickly enough
-
Bill Wyman
(@HitsvilleOZ) reported
I'm basically off Twitter, but coming on to marvel at how bad @Telstra 's customer service is. Hours on the phone talking to people whose job it is, plainly, not to do anything. It's like going back in time 20 years to the early days of cable television customer service.
-
Sean Elwick
(@ElwickSean) reported
@Telstra Comes up with no outage but we’re getting nothing. Have rebooted, and tried speed test. Speed test not connecting.