Telstra Outage in Sandford, Clarence, State of Tasmania

**** Telstra I just wanna watch Racer’s tage already

Hey @Telstra. My account restrictions were supposed to be fixed within two hrs. Three hours later and 30 f'n years of poor service don't hold well for me. If I did this to my clients they would go elsewhere. As will I. Finally.

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@digitaltasmania @Telstra Allens Rivulet. Has been down since yesterday and patchy for several days before. We rely on it heavily as we get our phone, internet and Wi-Fi calling on our mobiles through it. We live in a black spot so can not be contacted at home till it is restored.

Wow an NBN outage down till Sunday 6th October!!! It's school holidays and teenagers are struggling. Oh books and outside look good @Telstra

@JeanLeggett I don’t know of any that “just work” in both countries but I know both Vodafone AU and Telstra (Australia telecoms) have roaming support for NZ but that is like an addition $5-10 per day.

@will8585 @Telstra @chunkybr0ther +1 terrible today

@Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.

@D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.

@roberthartleyf1 @LesStonehouse @Narjen53 never happen the recession is coming @abcnews wake up abc sad you soon loose the abc and may be lots of jobs like telstra

Starting to get pissed off with Telstra. Why do we pay for a service that very rarely reaches the down load speed you pay for. Is it a con. Is it a CRIME, is it false ADVERTISING.

@Telstra Only number I have. Have been talking to someone, putting through to someone else who can possibly help, now on hold.

@TheMisterEpic1 @Telstra NBN isn’t in my area, down and upload speeds are 200-500kb/s @Telstra is garbage

Hey @Telstra Is there anyway I can have a team member call me ASAP. I have a ticket in with the ombudsman about you cancelling my order 3 times after it’s processed. Now you’ve ported my number across to Telstra to the wrong plan. I’ve tried online chat but no one can help!

@garydlum No actually great news now! Telstra modem arrived today & works a treat. So now gotta go back to office works and take the other one that's not working back - fingers crossed I'll get a refund. Pity it didn't come earlier so I didn't up my phone plan! Oh well. I need CFS alerts!

@Telstra I still can get nobody to help me endless chats and messages all just say we are busy and will get back to you within 48 hours but never do and now I have overdue accounts that I can’t see nor have the ability to pay.

@Telstra Used every kind of way to contact #Telstra, incl App because my #Foxtel is down. No known outages but still down. Turned off TV and modem and turned back on again. Still not working. App contacts just not working either. #telstra has to be better than this.

@RedfernMichelle @Telstra @andy_penn I had the same problem. Ended up churning to Optus & Foxtel direct. Sadly after a few years Optus gives similar poor service*. Next stop probably TPG. * Upside is I had some great fodder for a paper I just submitted at/to Oxford!

For the last week I’ve known and reminded myself every day that I need to pay my over due Telstra bill But I just don’t... **** I’m annoying.

@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...

Hey @Telstra... My nbn keeps dropping out ALL DAY and the modem is not kicking over to 4G. What's happening?!?! And do not make me use the message service to find out!

@Telstra Updated my plan to Google Pixel 5 w Redeemable Hub Max. Code never came and have now contacted support 5 seperate times with no code and no resolution. It is a joke and this online only support is terrible, they are useless. THE WORST customer service experience