Telstra outages and service status in Sheffield, Tasmania

Problems in the last 24 hours in Sheffield, Tasmania

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sheffield, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

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  🌸Lynae 🟪⬜️🟩 (@lynaem88) reported 5 minutes ago

  @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

• 
  deirdre ritchie (@deirdreritchi10) reported 10 minutes ago

  Same with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 11 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  AlexH (@DryToast2810) reported 11 minutes ago

  Got a cold and my fevers so bad I kept trying to think about Tarzan and my brain was autocorrecting it to Telstra and now I legitimately can’t remember which is which anymore

• 
  Francis McF (@FrancisMcF1O) reported 13 minutes ago

  Funny how Telstra says they don’t have a monopoly… Yet every emergency service, farm, mine, truckie, and regional business is forced onto their network. If everyone must use one provider, that’s a monopoly.

• 
  Dave Jones (@eevblog) reported 13 minutes ago

  Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

• 
  Sam (@nursesrock25) reported 14 minutes ago

  @Telstra @ABHawks1 @Telstra I’m having the same problem

• 
  Joanne Jones (@JoanneJ37319580) reported 15 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

• 
  Matai James Turner (@62DesertEagle) reported 22 minutes ago

  my recent Telstra Auto pay failed because someone changed the password on my Telstra account and I never turn ed the Wifi off and that card and both cards are full

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 26 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg