Telstra outages and service status in Sheffield, Tasmania

Problems in the last 24 hours in Sheffield, Tasmania

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sheffield, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  trebase (@_rebase) reported 4 minutes ago

  @VoteLewko now they have some grasp of the issue, I'm loving hearing all the free advice from various MPs that Telstra should have upgraded that $22k server, "it's just a no-brainer"...

• 
  Maarten 1947 *One Man's Opinion. (@Maarten1947) reported 5 minutes ago

  Maybe a $30Million Fine might make Telstra take it's Corporate responsibility more serious. $30 Thousand Server replacement/ $30 Million Fine shareholders might assume is a No Brainer when it comes down to Common Sense.decisions.

• 
  Difficult Deb Campbell @Samsplace9 (@samsplace9) reported 6 minutes ago

  @Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.

• 
  Andrew Grimm (@andrewjgrimm) reported 12 minutes ago

  @Telstra Talk is cheap. At the very least, provide a refund for the days where you didn’t provide service.

• 
  Suzfah🚓🐈‍⬛🐕🎖 (@Suzfah235) reported 13 minutes ago

  @Lisa9Sophia And the internet is the worst ever. It’s intermittent and at night goes off for hours. I’m looking at dropping Telstra after 40 years. Going pre paid and getting STARLINK.

• 
  Lynn Phillips (@HappyPawsTreats) reported 14 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  Boxy (@BoxofPies80) reported 16 minutes ago

  @Telstra NBN down for second time in two weeks……

• 
  Cool McCool (@MisterSpock8888) reported 18 minutes ago

  @Telstra 4/6 5. "It's extremely frustrating" are you now telling customers how how they are feeling? Paragraph 3 6. Networks are large and complex" Oh really. I thought it was string and tin cans. 7. "invest significantly in resilience" obv not working / bad investing.

• 
  Tr3ggs (@Tr3ggs) reported 21 minutes ago

  @FREAK0NAUT @Nd172557208 So you spend the 30k and make it a redundant fail over rather than a single fail point. Still a rounding error for Telstra.

• 
  coolbanana321 (@coolbanana321) reported 22 minutes ago

  @Telstra CEO of a entire company thinks she can just get away with a 'sorry, my bad'. Wheres the resignation, wheres the the accountability. A normal employee would've been fired over something like this.